531 Operational Support Jobs

Support the sales team in achieving monthly and quarterly sales targets.Follow up on leads generated through marketing and exhibitions to ensure timely order delivery.Maintain daily sales record,follow-up reports Submit regular sales updates . * Annual bonus Provident fund

Role Overview We are looking for a Project Manager to support execution across one of our high-priority initiatives. This role involves close coordination with internal functional teams, external vendors, and student groups to ensure smooth day-to-day operations. You will be working directly with the leadership team and supporting on-ground execution through well-organized, outcome-driven efforts. What Youll Do Act as a Single Point of Contact (SPOC) for coordinating with internal teams like HR, Finance, Compliance, and Tech to fulfill initiative-related needs. Liaise with external vendors for procurement, logistics, and service coordination. Manage and support student groups , ensuring smooth communication and execution of planned activities. Assist Growth Managers and team members with operational support for field activities, events, and logistics. Maintain centralized documentation , track deliverables, and keep records up to date. Identify bottlenecks, propose solutions, and ensure timely execution of tasks. Who You Are 02 years of experience in project coordination, operations, or related roles. Strong problem-solving mindset with a go-getter attitude takes ownership and drives execution without constant supervision. Highly organized multitasker with strong attention to detail. Comfortable working in high-paced, high-responsibility environments . Open to learning, fast execution, and consistent documentation. Working Days: 6-day week (Monday to Saturday)

The Sales Operations Associate plays a vital role in enhancing the efficiency and effectiveness of the sales team by streamlining sales processes and driving performance improvements. This role also involves providing ongoing operational support and fostering the professional development of sales team. Roles and Responsibilities Key Responsibilities: Sales Process Optimization: Design the workflow and implement processes to improve sales cycle, increasing overall efficiency and productivity. Reporting & Data Preparation: Prepare structured data sets and sales reports for performance tracking and decision-making. Process Documentation: Create and update Standard Operating Procedures (SOPs) within the CRM system to streamline workflows. Sales Goal Management: Track sales targets aligning with organizational objectives. Address and resolve the blockages within the system for smooth sales operations . Sales Tool Oversight: Manage the implementation, integration, and ongoing maintenance of CRM systems and sales analytics tools. Operational Sales Support: Provide required assistance to the sales team to ensure they can perform at their best. Required Skills: Should have minimum 2+ years of experience working into Sales operations Should have hands on experience working into data analysis Hands-on working experience in CRM software (Ex. Salesforce) ,and MS-Excel Excellent communication and leadership skills Ability to adapt and solve problems effectively Should have customer centric approach

Head of Customer Experiences Welcome to Thrillophilia ! 7 Million users come every month to plan their trips on Thrillophilia . We are your one stop solution to book your tours, activities, staycations and much more. Responsibilities - Foster a healthy, motivated, and collaborative culture while developing internal staff in their professional growth Manage the Support team and be responsible for driving day-to-day Support Operations including shift operations, scheduling, training, and ensuring adequate 24x7x365 support coverage Perform and own all aspects of the Support operations management including Hiring, Training and Professional Development of the Customer Support Engineers and driving the customer escalations to a logical closure with higher CSAT/NPS scores. Help define a support process that will allow our support team to scale with the company Closely align with other leaders in the organization and execute on OKR s (objectives and metrics) to measure the overall team s success Help define and put in practice standard operating principles for the Support Team Develop and execute on strategy for continuous improvement of our Support Team SLAs Manage the interactions between Support, Sales, Operations and Development on customer issues/feedback Produce reports that demonstrate team effectiveness to Engineering, Product, and Leadership teams Requirements - Lead through example Complete ownership of customer issues Demonstrated success in leading teams and individual contributors Experience in growing the team by participating in the recruiting process Hands-on with excel and data-driven Experienced in managing customer escalations across organizations Strong sense of empathy for our customers Ability to stay calm in a fast-paced, growing environment Exceptional communicator

Conduct daily briefings with the SLM and OP teams appreciate good work, address issues, and update them on new information. Ensure all team members are informed about the day s appointments, consultant availability, specialties, and any new offers. Be present in OP areas during peak hours to monitor flow and support operations. Personally oversee VIP arrangements as per individual requirements. Take rounds in all OPDs, especially during peak times; ensure cleanliness and a welcoming environment. Ensure customers are comfortable at all times, and that delays are handled proactively in line with standards. Track SLM conversions, bed bookings, and follow-ups. Oversee conversions for all health check packages. Supervise all internal marketing events to maximize productivity and engagement. Meet consultants regularly, work closely with them, and stay updated on their requirements. Share customer feedback with respective doctors on a regular basis. Monitor customer complaints, ensure adherence to the escalation matrix and TATs, and personally follow up to ensure issue closure. Coordinate with the Corporate team for all unit-level activities and quality improvement initiatives. Ensure adherence to all SOPs and departmental compliance for certifications, audits, and award assessments. Ensure accuracy and timely submission of all standard reports (daily, monthly). Take regular rounds; meet all patients and their attendants to ensure their well-being. Track reported issues and ensure timely closure as per defined TATs; expedite any pending concerns. Ensure self and team are well-groomed and maintain discipline and decorum at all times. Lead the implementation of the Service Vision, ensuring every service experience creates customer delight. Personally engage with customers to enhance their experience and fulfill expectations. Offer actionable suggestions to improve service offerings, based on real-time observations and feedback.

Job Title: Operations Executive with minimum 2 years of Experience Location: Sector 70, IMT, Faridabad Salary: INR 20,000 per month (in-hand) Key Responsibilities: Airbnb Property Management Handle all communication with potential and confirmed guests on the Airbnb platform Assist with check-in coordination and ensure a smooth guest experience Supervise the property before each check-in to ensure readiness and cleanliness Manage and coordinate housekeeping staff, ensuring timely and quality upkeep Address guest concerns during their stay (if any), ensuring quick resolution Real Estate Sales Operations Maintain and update the CRM system regularly with leads, follow-ups, and status updates Track performance metrics within the CRM and keep records organized and up-to-date Coordinate with the sales team for lead inputs, closures, and CRM hygiene Ensure smooth flow of communication between the sales team and backend operations General Operational Support Be available and responsive for on-ground support and coordination as required Manage assigned operational responsibilities across both verticals efficiently Key Requirements: Strong communication skills (written and spoken English and Hindi) Basic knowledge of platforms like Airbnb and CRM tools (training will be provided if required) Ability to manage time and tasks efficiently and work independently Prior experience in hospitality or real estate (preferred but not mandatory) Must be based in or willing to commute to Faridabad, Sector 70, IMT Work Schedule: 6 days a week , full-time Working hours: As per operational requirement (general schedule to be shared at the time of joining)

Responsibilities : * Participate and get the business requirement & solution proposal (BRD,SRS, etc). * IT Project Manager , Co-ordinate with Clients team & Vendors. * ERP Training & Consultancy * Figma * Execute all levels of testing Required Candidate profile * Good knowledge on STLC ,type of testing ,Testing strategy and Execution * ERP Preferred Experience * Flexible for traveling required during client acquisitions or training * BRD, SRC Preparation

Summary The Brand Field CRM Ops Lead is responsible for driving CRM and Alignment product enablement, enhancement, and operational execution for a specific brand or therapeutic area. This role plays a pivotal part in ensuring that the brand team s evolving Field CRM needs are met, enabling them to deliver a seamless, world-class user experience. Additionally, the Brand Ops Lead will co-manage CRM/JAMS operations in close collaboration with the Support Team for the brand, ensuring alignment across initiatives and operational excellence About the Role Key Responsibilities: Manage CRM and Alignment operations for the assigned brand Act as Project Manager for CRM/ZAIDYN product development, enhancements, and data integration for the brand Taking interviews with the business leads for requirement gathering and do UI/UX wireframe review with developers Lead testing efforts for CRM enhancements/releases impacting the brand Maintain a release roadmap and asset tracker for the brand, including CLM content Coordinate with brand teams/SPOCs to gather input for CRM enhancements and data enablement needs Liaise with upstream and downstream teams to align on data/integration requirements Collaborate with CRM Product, Alignment, Testing Leads, and Support Team for knowledge transfer and operational support Ensure necessary DQs are created for CRM/JAMS operations and enhancements specific to the brand Handle ad-hoc brand-related CRM requests in coordination with the Support Team Essential Requirements: Overall, 7-8 + years of experience working on Field CRM (i. e. SFDC, Veeva platforms) B Tech / B Sc. or any other equivalent graduation. Preferably Salesforce Admin certified Good understanding and experience in Pharma Field Operations and their impact on field effectiveness Analytically adept in enabling data-based decision making to brands Strong communication and interpersonal skills High attention to detail with a strong focus on quality Desired Requirement: Prior experience in US Field Operations teams in pharma industry Good understanding of broader content management systems Demonstrated ability to work independently and manage tasks without supervision UI/UX skills preferred Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Description Develop, implement, and maintain scalable, secure, and high-performance AWS cloud infrastructure. Deploy and manage a wide range of AWS services, including EC2, S3, RDS, IAM, VPC, Subnets, NACLs, Route53, Lambda, Kinesis, and EKS. Design and configure secure and efficient network architectures using AWS networking components VPCs, subnets, NACLs, security groups, route tables, internet gateways, VPN, and Direct Connect. Troubleshoot and resolve complex networking issues with deep knowledge of the OSI model, TCP/IP, DNS, load balancing, and firewall rules. Leverage Infrastructure as Code (IaC) tools such as Terraform and CloudFormation to automate infrastructure provisioning and manage environment consistency. Implement automation workflows for infrastructure provisioning and configuration using tools like Ansible, Puppet, or Chef. Develop and maintain CI/CD pipelines using GitLab to support continuous integration, automated testing, and continuous delivery across development and production environments. Integrate security checks, compliance validation, and quality gates into the CI/CD lifecycle for DevSecOps alignment. Support containerized applications using Docker and Kubernetes, with a preference for AWS EKS in production deployments. Administer and troubleshoot both Linux and Windows systems, ensuring high availability and performance. Set up and manage monitoring, logging, and alerting tools such as Amazon CloudWatch, New Relic, and third-party solutions to ensure proactive system observability. Implement and maintain encryption, secrets management, and secure key rotation using AWS KMS and related technologies. Develop and maintain automation scripts in Shell, Bash, and PowerShell for routine tasks, operational support, and system management. Collaborate closely with development, security, and operations teams to drive infrastructure and deployment best practices. Strong operational background and knowledge to support Aws and other cloud native services Qualifications: Required: 8+ years of hands-on experience with AWS cloud infrastructure. AWS Certified Solutions Architect - Associate(Preferred) Deep expertise in Terraform and Infrastructure as Code. Strong experience with Docker, Kubernetes, and EKS. Proficiency in CI/CD tools like GitLab. In-depth experience with both Linux and Windows server environments. Solid scripting skills in Bash, Pyton or Powershell Excellent understanding of core networking concepts. Experience with EKS , serverless technologies and AWS Lambda.

Oversee administrative and HR operations across multiple sites Handle employee relations, grievance management, and labor law compliance Support site heads in managing workforce discipline and statutory compliance Required Candidate profile Coordinate with corporate HR/Admin for policy implementation Liaise with local authorities for operational Support

Role & responsibilities We are seeking a qualified and experienced Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service, sales support, and operations. This role requires excellent communication skills, both oral and written, as well as proficiency in basic computer skills. The candidate should possess outstanding coordination and follow-up skills to ensure smooth operations and customer satisfaction Preferred candidate profile Minimum of 4-8 years of experience in a customer service role, with a focus on sales support and operations. Strong organizational and multitasking abilities. Detail-oriented with a focus on accuracy. Ability to adapt to a fast-paced and dynamic work environment. Excellent Communication & Verbal skills. Work Mode - 5 days office Shift - US Shift (6:30 PM - 3:30 AM) Food & Cab facility will be provided.

The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Description: Key responsibilities: Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality Engages and maintains relationships across Media Operations and key partners across all Media brands Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses Supports brand partners through execution of operational activities involved in campaign delivery - campaign setup, traffic and launch and optimisation Supports client and internal billing by approving client and intercompany invoices Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems) Provides additional operational support as needed Location: DGS India - Chennai - Anna Nagar Tyche Towers Brand: Paragon Time Type: Full time Contract Type: Permanent

Description & Requirements Position Summary Provides application support for a specific set of Infor products and other third-party reporting application. This role is required to work on shifting schedule (either APAC,EMEA or US) Essential Duties Responsible for maintaining clear, concise, and timely communications with affected parties during the investigation and resolution of any individual or system-wide outage Track and monitor application issues through the centralized ticketing system. Responds to incidents, record incident activity and solving problems Able to work independently utilizing all available support material and tools to successfully resolve problems or refer to appropriate escalation process Performs user administration to internal applications. Manages workload effectively and provides accurate accounting of work and time allocation. Maintains and creates documentation around technical troubleshooting and best practices. The goal is to improve self-reliance and reduce dependency on the availability of development or external team resources for the initial troubleshooting and resolution of incidents or outages Provides input regarding methods to increase operational efficiencies and technical product improvements Become internal expert on supporting Infor software and other enterprise products Basic Qualifications 2+ years of previous application support 1+ years experience of SQL (Microsoft/Oracle/DB2/Postgre) Strong analytical skills. Ability to consistently perform in a high pressure, deadline oriented global environment. Good organizational skills. Clear communication skills in both verbal and written/electronic mode. Familiar with basic function of Reporting applications Knowledgeable on any of the Reporting Applications (Birst / Power BI/ Tableau / SSRS / Domo) Preferred Qualifications 2+ of application and/or business process experience. Proven software application troubleshooting skills. Background in functional business area Solid track record in an operational/support role, understands incident, problem or change management and how to drive stability across organizations. Strong and keen focus on operational performance metrics and trend analysis Ability to write a SQL script from scratch and ability to understand existing scripts Knowledge on Microsoft Power Platforms

The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Description: Key responsibilities: Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality Engages and maintains relationships across Media Operations and key partners across all Media brands Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses Supports brand partners through execution of operational activities involved in campaign delivery - campaign setup, traffic and launch and optimisation Supports client and internal billing by approving client and intercompany invoices Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems) Provides additional operational support as needed Location: DGS India - Chennai - Anna Nagar Tyche Towers Brand: Paragon Time Type: Full time Contract Type: Permanent

The Compliance team is seeking a full-time Senior Tax Analyst to join the Tax India Operations Team, focused on supporting accurate and timely processing of global withholding tax (WHT) obligations. This role is critical to enhance U.S. tax filings, manage foreign withholding tax payments, and provide operational support across Tax Planning, Tax Provisioning, and Tax Audit functions. Key responsibilities include analyzing U.S. and foreign transactions subject to withholding tax to ensure compliance with domestic and international tax laws. The role involves calculating and filing US withholding tax returns, keeping track of FATCA forms, calculating direct foreign tax credit for US tax returns and FIN48 withholding tax exposures. The role will require coordination with internal teams and external tax advisors to prepare responses to US tax authorities and US financial auditors, help manage customer withholding tax to U.S. entities and prepare tax reports for U.S. & foreign entities as needed by other tax teams like Audit, Planning and Tax management. The role will also support the team on process improvement projects as needed. The ideal candidate should have a bachelors in accounting, preferably CPA and/or Masters in Tax. At least minimum of 5-6 years of experience, most of which should in US direct taxes and international taxes, and preferably in multinational corporations or Big four accounting firms. The candidate should be proactive, have the ability to lead and move in a fast-paced environment. They should have strong communication and analytical skills to work independently and also with global teams. Should have good understanding of ERP applications and Microsoft Excel. Responsibilities include managing global withholding tax (WHT) processes to ensure compliance with U.S. and international tax laws, analyzing cross-border transactions subject to WHT, calculating U.S. withholding tax liabilities, and managing IRS forms and foreign account documentation. Additional duties involve supporting the preparation and reporting of foreign tax credits for U.S. tax returns, reconciling WHT positions for tax provisions and statutory filings - including FIN 48 analysis - and preparing responses to inquiries from U.S. tax authorities and external auditors. The role also requires compiling WHT reports for both U.S. and foreign entities to support audits, compliance, and tax planning, as well as collaborating with cross-functional tax teams on operational and strategic projects to streamline processes and ensure timely, accurate reporting.

Team Leader HCC Medical Coding More Details Team Leader HCC Medical Coding Team Leader HCC Medical Coding Job Description: We are looking for a detail-oriented and experienced Team Leader in HCC Medical Coding to supervise a team of medical coders. The ideal candidate should have strong leadership skills, thorough knowledge of ICD-10-CM coding guidelines, and practical experience in risk adjustment coding models. The Team Leader will ensure productivity, quality, compliance, and timely delivery of assigned tasks. Medical Coding and Billing Services Healthcare Office 1 & 2, Fourth Floor, Elcot Sez, Villangurichi Road, Civil Aerodrome Post, Coimbatore, Tamil Nadu, India 641004 9am 6pm, day / 9pm 6am, Night Based on Experience Responsibilities: Manage and lead a team of HCC medical coders. Monitor daily workloads and ensure balanced work distribution. Conduct regular team meetings, updates, and feedback sessions. Review coded charts for accuracy and completeness. Ensure coders follow CMS and ICD-10-CM guidelines for HCC risk adjustment. Perform quality audits and provide corrective action plans. Track team KPIs: accuracy, productivity, and turnaround time (TAT). Provide coaching, training, and mentoring to enhance team performance. Identify training needs and coordinate with the training team. Client Coordination: Serve as the first point of contact for client communications and escalations. Participate in client calls, project reviews, and status meetings. Ensure timely and accurate reporting to clients and internal stakeholders. Support recruitment by conducting interviews and tests. Help in onboarding and training new coders. Generate daily/weekly/monthly reports related to coding productivity and quality. Skills: Excellent understanding of ICD-10-CM coding and risk adjustment principles Good communication and team management skills Ability to handle audits, feedback, and performance evaluations Proficient in Microsoft Office (Excel, PowerPoint, Outlook) Qualifications: Certification: CPC, CRC, or CCS (AHIMA/AAPC certified) Strong knowledge of HCC coding models: CMS-HCC, RxHCC, etc. Education Requirements : Any life science degree Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent required. Experience Requirements : 5 -7 years (with at least 1 2 years in a leadership role) Competitive salary and performance-based incentives Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Professional development and continuing education support Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

GAC Shipping (India) Private Limited is seeking candidates for the position of Assistant Manager - Pricing, Location - Mumbai Could it be you?? The main purpose of the job Negotiate and choose the right airlines, shipping lines, local vendors, and global agents that fit the service our clients are asking from GAC India and provide our customers with the best solution & competitive rates. Actively involved in pricing negotiations with liners, agents, vendors etc. & ensure that the best rates are procured for GAC India clients. Provide uninterrupted support to the sales team of GAC India. Key Tasks Ensure proper follow-up on time for all our quotes to proactively find out if there is a way to win the business by giving better rates or getting target rates from clients Data of quotations should always be recorded in the company system software to ensure proper data is in place to analyze when needed. Oversee, lead, and work closely with the customer service team in pricing negotiations to enhance profitability, and accuracy in all pricing-related matters. Manage, supervise, and ensure that customer service / sales team exceeds set KPIs and targets. Effectively price RFQs and tenders. Prepare weekly and monthly reports as and when required by the Management and Sales team. Working on building better relationships with service providers and always look for better agents & suppliers to ensure that GAC provides the best service possible. Be active, proactive, and always acknowledge inquiries. Provide operational support whenever required. Job requirements Should have good expertise in handling both Sea - export / import and Air - export / import Willing to take up a role in centralized desk Min 5 yrs of relevant work experience is a must, 5 - 10 yrs in freight forwarding are preferred Graduate of any stream

Description Develop, implement, and maintain scalable, secure, and high-performance AWS cloud infrastructure. Deploy and manage a wide range of AWS services, including EC2, S3, RDS, IAM, VPC, Subnets, NACLs, Route53, Lambda, Kinesis, and EKS. Design and configure secure and efficient network architectures using AWS networking components VPCs, subnets, NACLs, security groups, route tables, internet gateways, VPN, and Direct Connect. Troubleshoot and resolve complex networking issues with deep knowledge of the OSI model, TCP/IP, DNS, load balancing, and firewall rules. Leverage Infrastructure as Code (IaC) tools such as Terraform and CloudFormation to automate infrastructure provisioning and manage environment consistency. Implement automation workflows for infrastructure provisioning and configuration using tools like Ansible, Puppet, or Chef. Develop and maintain CI/CD pipelines using GitLab to support continuous integration, automated testing, and continuous delivery across development and production environments. Integrate security checks, compliance validation, and quality gates into the CI/CD lifecycle for DevSecOps alignment. Support containerized applications using Docker and Kubernetes, with a preference for AWS EKS in production deployments. Administer and troubleshoot both Linux and Windows systems, ensuring high availability and performance. Set up and manage monitoring, logging, and alerting tools such as Amazon CloudWatch, New Relic, and third-party solutions to ensure proactive system observability. Implement and maintain encryption, secrets management, and secure key rotation using AWS KMS and related technologies. Develop and maintain automation scripts in Shell, Bash, and PowerShell for routine tasks, operational support, and system management. Collaborate closely with development, security, and operations teams to drive infrastructure and deployment best practices. Strong operational background and knowledge to support Aws and other cloud native services Qualifications: Required: 8+ years of hands-on experience with AWS cloud infrastructure. AWS Certified Solutions Architect - Associate(Preferred) Deep expertise in Terraform and Infrastructure as Code. Strong experience with Docker, Kubernetes, and EKS. Proficiency in CI/CD tools like GitLab. In-depth experience with both Linux and Windows server environments. Solid scripting skills in Bash, Pyton or Powershell Excellent understanding of core networking concepts. Experience with EKS , serverless technologies and AWS Lambda.

Date 25 May 2025 Location: Bangalore, KA, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Network Security and Tool Automation Analyst in Bangalore were looking for Your future role Take on a new challenge and apply your analytical and automation expertise in a new cutting-edge field. Youll work alongside innovative, dedicated teammates. You'll contribute to the safety and efficiency of our transport networks by handling tickets in SNOW Incidents, Changes, and Service requests for Firewall Flows implementation in alignment with Alstom's security policy. Day-to-day, youll work closely with teams across the business (IS&T E2E PM, Local IS&T Business Partners, Solutions Architects), automate business processes to enhance service delivery, and much more. Youll specifically take care of designing automated workflows, testing them in UAT/BETA environments, and deploying them in production. You will also assist in troubleshooting network-related Firewall Flow issues. Well look to you for: Automating and scripting daily tasks to improve service delivery Implementing flows or rules on Firewalls Configuring and coordinating IPSEC VPN Tunnels E2E Managing Firewall policy and compliance Supporting Security Incident Investigations Handling emergency business requests on flow opening with priority All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Engineering or a related field 4+years of Experience or understanding of Firewall Rules implementation and network security policy frameworks Knowledge of programming tools such as Python, Visual Studio Code, CI/CD- GitLab, Power Automate, RestFul API integration, Postman Familiarity with ITIL Service processes and quality reviews A certification in a related field is beneficial Proven ability to perform risk analysis and manage incidents Operational support and process documentation skills Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with cutting-edge security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards roles with greater responsibility and scope Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

The primary responsibility of this role will be to own and drive the Onboarding process for all the new joiners. Be the point of contact for new employees and hiring managers from an onboarding standpoint. This role will also be responsible for initiating background verification for the candidates and supporting in managing the key HR operational processes, which could include new hire on-boarding, leaves and attendance management, conducting background verifications for new hires, and other operational support for the HR Operations team. Key Responsibilities Support in managing the key HR operational processes, which could include new hire on-boarding, leaves and attendance management, conducting background verifications for new hires, and other operational and transaction support of employee events for HR. Manage the record keeping of employment and benefits related documentation, employee letters, and certificates. Maintain hard-copy and soft-copy files, as per country law and company policy requirements, which includes updating and maintaining employee data on HRMS. Manage leave and attendance for Ameriprise India employees and respond to/answer employee queries, which includes reviewing/preparing monthly data feed for the payroll and F&F processing. Partner with outsourced vendors to provide seamless support across the line of functions. Required Qualifications Bachelors degree or equivalent Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings India Business Unit AWMPO AWMP&S Presidents Office Job Family Group Human Capital

Join us as a Solution Architect at Barclays, where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions. To be successful as a Solution Architect you should have experience with: Architecting and designing modern distributed systems. Strong skills in designing REST APIs, microservices, and cloud-native solutions. Ability to create and communicate solution designs to business, architecture, leadership, and engineering teams. Hands-on software development experience, with different programming languages and patterns. Some other highly valued skills may include: Functional/Domain experience in financial services Banking/Cards/Loans/Payments. Hands-on experience in architecting Digital Channels/Mobile App that operate within public cloud (AWS/Azure). Ability to manage technical product selection process, scope & execute Tech spikes/PoCs. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The role is based out of Pune. Purpose of the role To design, develop, and implement solutions to complex business problems, collaborating with stakeholders to understand their needs and requirements, and design and implement solutions that meet those needs and create solutions that balance technology risks against business delivery, driving consistency. Accountabilities Design and development of solutions as products that can evolve, meeting business requirements that align with modern software engineering practices and automated delivery tooling. This includes identification and implementation of the technologies and platforms. Targeted design activities that apply an appropriate workload placement strategy and maximise the benefit of cloud capabilities such as elasticity, serverless, containerisation etc. Best practice designs incorporating security principles (such as defence in depth and reduction of blast radius) that meet the Bank s resiliency expectations. Solutions that appropriately balance risks and controls to deliver the agreed business and technology value. Adoption of standardised solutions where they fit. If no standard solutions fit, feed into their ongoing evolution where appropriate. Fault finding and performance issues support to operational support teams, leveraging available tooling. Solution design impact assessment in terms of risk, capacity and cost impact, inc. estimation of project change and ongoing run costs. Development of the requisite architecture inputs required to comply with the banks governance processes, including design artefacts required for architecture, privacy, security and records management governance processes. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join our team in the role of senior software engineer In this role you will: Develop and maintain APIs & microservices in Java/SpringBoot and supporting services (AWS/PCF). Provide support across the end-to-end delivery and run lifecycle. Carry out software development, testing and operational support activities with the ability to move between the technology stacks. Advocate and advance modern software development practices within the engineering community. Grow the technical expertise of engineering community Helping with designing, maintaining, and improving all aspects of the software delivery lifecycle Participate in broader discussions about software architecture Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc. ) are identified and addressed at all stages of a product or service release / change. Liaise with other engineers, architects, agile coaches, and other stakeholders to understand and drive the software products Work closely with teams, product owners, agile coaches, and other stakeholders to ensure we deliver world-class tools and capabilities for our engineering community Actively participate in the Engineering Discipline and associated communities Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency Requirements To be successful in this role you should meet the following requirements: Solid experience on engineering and delivering software products. Strong knowledge and development experience in Java/Springboot/APIs & microservices. Knowledge of cloud environments, being AWS a plus. Passionate about open-source ways of working You have experience in fostering a strong engineering culture in an agile and DevOps environment Track record of identifying and implementing opportunities to enable engineers to develop more productively and with high quality Experience collaborating effectively across multiple engineering centers in multiple territorie Credibility and ability to influence stakeholders convincingly with well-considered logic. Advocate for quality and ambassador for writing testable code Knowledge of agile project management with cross functional teams, using Jira and Confluence We promote a DevOps culture so you will need to look beyond pure programming and get involved with the deployment and operation of the software we build.

Job Title:- Accommodations & Exception Scheduling CoordinatorJob Location:- Noida(Hybrid)Job Shift:- 10:30 AM to 7 PM CST( 8:30 PM IST to 5:30AM IST- Night Shift) as associated with our Bloomington, MN office The Accommodations Scheduling Coordinator is responsible for providing operational support to clients and candidates to ensure testing accommodations are correctly implemented Responsibilities include handling client and candidate inquires related to testing with approved accommodations, scheduling exam appointments, and coordinating with clients, external vendors, internal teams, and test centers to ensure requirements are executed properly _This position is associated with our Bloomington, MN office At this time, staff are working from home; however, the ideal candidate would be located within the geographic area and able to come into the office as needed _PRIMARY RESPONSIBILITIESAccommodation Scheduling & ImplementationInterface with clients, candidates, and internal teams to ensure exceptional service is provided Correctly and efficiently execute requests for candidates approved to test with accommodations following client specific guidelines, enabling Accommodation Scheduling team to meet 1 business day KPI Work directly with service provider vendors to schedule all ancillary support including readers, recorders, sign language interpreters, and translators per client requirements Responsible for coordination with internal teams to ensure all necessary equipment, software, and exam content is prepared and shipped to appropriate test center for exam day Communicate all details of exam appointment to Pearson VUE test centers or other external testing locations to ensure site is properly prepared on exam day Become a subject matter expert (SME) on test center capacity guidelines to ensure test center efficiency KPIs are met Support Contact Center and Channel staff handling accommodations via Accommodation Scheduling Helpdesk lines Client SupportServe as primary contact for clients on accommodation scheduling and implementation inquires Receive and manage accommodation approval data from clients, ensuring information is updated accurately, securely, and in a timely manner Identify and escalate non-standard requests to Accommodation Review team, ensuring proper implementation of the candidates accommodation approvals QualificationsBachelors or equivalent experience preferred2years in a customer service positionStrong professional communication and time management skills as well as excellent attention to detailAbility to exercise discretion in handling confidential materialProficiency in MS OfficeShift Schedule_Permanent shift schedule:_Monday to Friday: 10:30am-7:00pm Central Time_During training:_Monday to Friday: 8:00am-4:30pm OR 8:30am-5:00pm Central Time1145110Job: Customer SuccessJob Family: GO\\_TO\\_MARKET

Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Specialist within JPMorgan Chase, you will play a crucial role in upholding the companys strength and resilience. As a part of Billing Operations, you will be responsible for onboarding clients on Billing platforms for statement & invoicing for services provided across multiple lines of business. You will be assigned work daily, supporting requests received from stakeholders to Set-up & maintenance. Job responsibilities Meet day-to-day deliverables with a high level of timeliness and accuracy. Ensure all deliverables are met within the given timelines. Review processes constantly and regularly, and provide ideas to improve the process. Meet the goals and objectives set by the reporting Manager. Ensure 100% accuracy while processing transactions. Own the end-to-end process of operational support for selected journeys in scope of the unit, including escalations and engagement with internal business partners to support operations. Interact closely with stakeholders and customers to ensure proper client experience and hand-offs between service and Operations. Serve as the point of contact for internal communication with front and back office. Investigate, follow-up, and resolve client inquiries and problems through effective interaction with clients, banks, operations areas, and other staff in a timely and professional manner. Develop subject matter expertise of business processes to assist with correction and remediation. Be part of a team that will be required to meet the larger goals of the business and with individual deliverables assigned to team members. Required qualifications, capabilities, and skills Minimum 1 year of experience in Billing Operations or in similar functions Maintains utmost accuracy in the processing of payments Ability to follow tight deadlines, organize and prioritize workload Demonstrated experience of strong analytical and problem-solving skills Maintain strong discipline to support in new activities in partnership with multiple teams engaging in operational readiness Excellent written and oral communication skills Willing to work in any shifts including night shift Preferred qualifications, capabilities, and skills Experience of effective end to end queue monitoring and assisting a team in the prioritization of tasks Experience in back-office operations and keen sense of quality control and practices Functional experience with MS Office, including Word, Excel, Access, and PowerPoint

: General Proficient verbal and written communication skills. Ability to Work in night shifts. Strong ability to work under pressure, and dedication to maintaining data integrity. Ability to research, analyze, and sort information as needed. Operational Support Troubleshoot issues to determine root cause, identify solutions, or escalate appropriately. Ability to follow instructions and excellent communication skills for rectifying problems and providing feedback. Investigate discrepancies, fill gaps in incomplete records, and resolve other problems. Performs all duties as assigned and meets project compliances. Skills and Experience: Experience 0-3 years with excellent written, verbal, and interpersonal communication skills. Strong time management skills. Ability to key, scan, and transcribe high volumes of data from various sources. Review data being entered from sources to ensure accuracy and completeness. Strong understanding of accuracy and efficiency in managing large volumes of data. Proficiency in Microsoft Office, including Word, Outlook, and Excel, and knowledge of or ability to quickly learn other computer applications. US Healthcare domain experience will be an added advantage. Effective problem-solving skills. Ability to thrive in a small team in a fast-paced and deadline-driven environment. Ability to take ownership of tasks through resolution. Ability to work under minimum supervision. Skilled in utilizing various data entry software / ticketing tools will be an added advantage. ",