Posted:1 week ago|
Platform:
On-site
Contractual
OpenShift Container Platform (OCP) Operations Team
The OCP Ops Team ensures high availability, performance, and security of mission-critical OpenShift clusters. It operates under a tiered model (L1, L2, L3) to handle monitoring, support, incident response, automation, and lifecycle management.
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L1 – Platform Technician (1–3 yrs)
Focus: Monitoring, Daily Ops, Basic Support
• 24x7 monitoring of clusters via oc CLI & Console
• Execute SOPs, health checks, backups
• Triage incidents & escalate to L2
• Handle basic admin tasks (RBAC, Projects, ConfigMaps)
• Prepare platform health reports
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L2 – Platform Analyst (3–6 yrs)
Focus: Troubleshooting, Automation, Changes
• Resolve issues (PVCs, services, ingress, etc.)
• Apply changes via YAML/Helm/Kustomize
• Cluster upgrades, patch validation
• CI/CD support, namespace & RBAC automation
• Manage observability tools (Prometheus, Grafana, EFK)
• Participate in change/patch cycles
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L3 – Platform SME (6+ yrs)
Focus: Architecture, Governance, Automation
• Lead cluster lifecycle, DR, upgrades
• Automate with GitOps, Ansible, Terraform
• Handle SEV1 incidents, RCA, compliance standards
• Integrate with ArgoCD, Vault, Harbor
• Guide performance tuning, mentor team
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Core Tech Stack
Platform: OpenShift, Kubernetes
CLI Tools: oc, kubectl, Helm, Kustomize
Monitoring: Prometheus, Grafana, Thanos
Logging: Fluentd, EFK Stack, Loki
CI/CD: Jenkins, GitLab CI, ArgoCD, Tekton
Automation: Ansible, Terraform
Security: Vault, SCCs, RBAC, NetworkPolicies
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Insbytech Solutions Pvt. Ltd.
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