Offer & Onboarding Senior Specialist

At bp, your most valuable asset is our people. The People, Culture & Communications (PC&C) function aims to cultivate a diverse and inclusive culture that enables everyone to thrive. As we evolve from being an oil company to an integrated energy company, the PC&C is undergoing a significant transformation to enhance competitiveness, responsiveness, and customer focus. Investing in key locations like India, Hungary, Malaysia, and Brazil presents a stimulating yet challenging opportunity to shape a dynamic PC&C function. We are seeking individuals who are driven, ambitious, and thrive in fast-paced environments, with a passion for working with people. If you are ready to be part of a transformative journey, this is the perfect place for you. As an Offer & Onboarding Senior Specialist within the PC&C Operations & Advisory organization, you will be responsible for delivering Core People Services focusing on Offer & Onboarding services across various geographies. Your role involves providing top-notch Join & Welcome support to new BP joiners and the PC&C community, ensuring compliance and consistency in service delivery. Operating as an internal global shared services organization, Operations & Advisory is dedicated to providing centralized and standardized people services for BP. Your role is essential in delivering Core People Services within the PC&C Operations & Advisory organization, specializing in Offer & Onboarding services across diverse geographies. You will play a key role in delivering an exceptional new joiner experience and maintaining consistency and compliance in service delivery. Your responsibilities will include understanding business procedures and processes, providing first-line customer support, handling transactions related to requisition and offer management, ensuring data integrity, identifying and implementing continuous improvements, collaborating with various teams, resolving complex issues, and supporting new joiners during the on-the-job training period. To qualify for this role, you should have a Bachelor's degree or equivalent experience, a minimum of 3 years of shared service experience, and fluent English language skills. Additionally, you should possess strong customer service skills, digital fluency, numeracy, analytical thinking, risk management abilities, foundational knowledge of CRM systems, MS Office proficiency, and familiarity with People and Culture processes and Workday. By joining our team, you will have the opportunity to work in an excellent environment with benefits such as an open and inclusive culture, work-life balance, learning and development opportunities, insurance coverage, medical care, and more. We believe in fostering a diverse and inclusive environment where everyone is respected and treated fairly. If you are looking for a rewarding career in a supportive and ambitious environment, apply now for this exciting opportunity.,