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5.0 years
0 Lacs
India
On-site
Key Responsibilities: Design, configure, and implement ServiceNow ITOM solutions (Discovery, Service Mapping, Event Management, Orchestration). Develop and maintain integrations between ServiceNow and external monitoring tools (e.g., SolarWinds, SCOM, Nagios, Zabbix, Dynatrace, etc.). Configure MID Servers, schedules, probes, sensors, and credentials for effective Discovery. Optimize CMDB health by improving data accuracy, completeness, and integrity. Implement CI Class Models and define identification and reconciliation rules. Build and maintain Service Maps to reflect business service dependencies. Setup Event Management rules and correlation definitions to reduce noise and identify root cause alerts. Collaborate with infrastructure and application teams to gather requirements and deliver customized solutions. Create and maintain technical documentation including design, configuration, testing, and support materials. Conduct performance tuning, patch upgrades, and troubleshoot ITOM-related issues. Ensure compliance with best practices, security, and governance standards. Required Skills & Experience: Minimum 5 years of overall experience in ServiceNow, with 3+ years dedicated to ITOM modules. Strong hands-on experience with: Discovery (horizontal and top-down) Service Mapping Event Management CMDB MID Server configuration Good understanding of infrastructure technologies (Windows, Linux, networking, cloud, databases). Experience with scripting (JavaScript, GlideScript), REST/SOAP APIs, and integrations. Knowledge of CMDB Health Dashboard, CI Identification Rules, and Reconciliation Rules. Familiar with ITIL processes and their application within ServiceNow.
Posted 1 week ago
15.0 - 20.0 years
5 - 10 Lacs
Pune
Work from Office
Project Role : DevOps Engineer Project Role Description : Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Must have skills : Salesforce DevOps Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a DevOps Engineer, you will be responsible for building and setting up new development tools and infrastructure. A typical day involves utilizing your expertise in continuous integration, delivery, and deployment, as well as cloud technologies and container orchestration. You will work on building and testing end-to-end CI/CD pipelines, ensuring that systems are secure against potential threats while collaborating with various teams to enhance operational efficiency and effectiveness. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and optimize the performance of CI/CD pipelines to ensure efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce DevOps.- Strong understanding of continuous integration and continuous deployment methodologies.- Must have Copado hand on with 4 years' experience.- Experience with cloud technologies and container orchestration tools.- Familiarity with security best practices in software development.- Ability to troubleshoot and resolve issues in CI/CD processes. Additional Information:- The candidate should have minimum 7.5 years of experience in Salesforce DevOps.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
1.0 - 2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Join our Team About this opportunity: At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. This opportunity allows you to work closely with cross-functional teams, troubleshoot complex problems. What you will do: End-to-end applications monitoring. Triaging of alarms from monitoring tools. Monitoring performance graphs and dashboards. Handling customer calls and emails. User access management in application nodes and GUIs. Creation of trouble tickets if any deviation is observed while monitoring of alarms and assigning them to the concerned teams for restoration of faults. Creation of emergency change request during major or critical incidents if required. Creation of problem tickets whenever required post restoration of critical and major incidents. Collaborate with all stakeholders for any critical and major incidents to expedite the restoration of incidents. All activities like creation of tickets, acknowledging the customer emails etc. are to be adhered with the SLA. The skills you bring: Must have Basic Linux knowledge Exposure to application monitoring & ticket handling. Good communication skills both written and verbal. Good to have Knowledge of ticketing tools like OneTM, OneFM, Netcool, Nagios etc. Basic knowledge of database SQL queries and IP networking. Knowledge of Wallet or financial platform. To be a fast learner, team player, actively share knowledge and willing to learn new skills. Able to deliver on time with high quality. 24X7 Rotational Shift Working. Qualifications : 1-2 years’ experience in IT or Telecom Industries. Degree within Telecommunication Engineering/Computer Science/Computer Engineering or equivalent. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Job details: Automated Operations Engineer Primary Recruiter: Hina Yadav
Posted 1 week ago
4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Summary: We’re looking for a highly skilled ServiceNow IT Operations Management (ITOM) Developer with deep expertise in Discovery and Service Mapping . In this role, you’ll design, configure, and maintain ITOM solutions that drive operational visibility and service reliability across our global enterprise. Key Responsibilities: Develop & Maintain ITOM Solutions: Lead the design, configuration, and upkeep of ServiceNow ITOM modules, with a special focus on Discovery and Service Mapping. Discovery Design: Create and customize Discovery patterns, probes, and sensors to accurately capture on‑premises, cloud, and hybrid infrastructure data. Service Mapping: Build dynamic service maps for critical business services, ensuring end‑to‑end visibility of service dependencies. CMDB Management: Collaborate with infrastructure and application teams to establish and maintain correct CI relationships; perform root cause analysis and troubleshooting to uphold CMDB data accuracy. Integration Support: Integrate third‑party monitoring and management tools (e.g., Nagios, SolarWinds, AWS CloudWatch) with ServiceNow ITOM. MID Server Administration: Configure, deploy, and troubleshoot MID Server instances to support Discovery activities. Technical Documentation: Produce and maintain clear process flows, configuration guides, training materials, and runbooks. Governance & Best Practices: Champion CMDB health by enforcing ITIL-aligned processes and regular data quality checks. Required Skills and Qualifications: Minimum of 4 years of experience working with ServiceNow ITOM , specifically Discovery and Service Mapping . Strong understanding of CMDB , CI relationships , and IT infrastructure (servers, network devices, cloud services). Hands-on experience in creating and customizing patterns , probes , and sensors . Familiarity with MID Server configuration and troubleshooting. Proficient in JavaScript and ServiceNow scripting. Knowledge of network protocols , operating systems , and cloud platforms (e.g., AWS, Azure, GCP). Strong analytical, troubleshooting, and communication skills. ServiceNow Certified Implementation Specialist – ITOM (preferred but not mandatory). Preferred Qualifications: Experience with Event Management , Orchestration , or Cloud Management within ServiceNow. ITIL Foundation certification. Familiarity with Agile methodologies
Posted 1 week ago
0 years
5 - 9 Lacs
Chennai
On-site
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. Responsibilities As a Team Member, ensure that, Work with N+1 to formulate the tactical plan to meet the Development Strategies for database Work with application, network, cloud, and security teams to onboard new services to monitoring. Experience in monitoring tools (Grafana/prometheus/nagios/Solarwinds/) Working knowledge in Docker and CICD pipelines , Gitlab and Terraform, Should have good experience of monitoring application and infrastructure(windows, linux,vmware, hyper-v,network devices etc) Integration with different tools, API integrations and reports Scripting skillset (Python/PowerShell) Knowledge in creating Alert rules for monitoring Create dashboards for NOC, DevOps, and application teams to visualize health and performance. Develop custom views and reports for key metrics (uptime, response time, capacity usage). In- depth experience installing, configuring, maintaining monitoring tools. Experience with Data visualization Good understanding of Linux/Windows OS, network protocols, and cloud infrastructure Support troubleshooting by providing deep insights into logs and metrics. Maintain installation and configuration procedures, and drive complex projects and technical solutions Support the efforts for cross-training and collaboration with other members of the Infrastructure Operations team Develop shared knowledge of leveraged tools on the Infrastructure Operations team, eliminating single points of knowledge and dependencies Work with N+1 & Lead Engineers to establish and support technical policies and procedures Drive compliance and security efforts related to systems managed by GISOCC Drive improved “Efficiency” using consistent and documented procedures Work with the stakeholders on project progress, issues and solutions Apply, ( communicate and ensure if manager ) the compliance with the procedures and Environmental, Safety and Security good practices, to know, for their activities and the activities of subcontractors, the potential risks and their consequences, be there attentive and be reagent and know the associated action plans. Skills Excellent communication skills are a must! Strong understanding of task, project and responsibilities ownership Ability to work independently and as part of a team Willing to work off-hours in an on-call schedule Creative and innovative thinking Good organization skills to balance and prioritise work Analytical and problem solving skills to troubleshoot issues Job: IT Support Organization: IT Solution Center Schedule: Full time Employee Status: Regular Job Type: Permanent contract Job Posting Date: 2025-07-14 Join Us ! Being part of our team, you will join: one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development a multi-cultural environment that values diversity and international collaboration more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com
Posted 1 week ago
3.0 years
6 - 8 Lacs
Bengaluru
On-site
Merago Software Technologies Pvt Ltd Job title MySQL DBA Reports to Director of Engineering Location Bengaluru, India Duties and responsibilities Key Responsibilities: Install, configure, upgrade, and maintain MySQL database systems. Assisting the dev team in writing complex queries. Monitor database performance, tune queries, and optimize server configurations. Ensure high availability and disaster recovery using tools like replication, clustering, and backups. Implement and enforce database security, access control, and user privileges. Perform regular database backups and conduct restore and recovery tests. Diagnose and resolve database-related incidents and issues in a timely manner. Collaborate with development and DevOps teams to support application requirements and deployments. Design and implement database schemas, indexing strategies, and storage optimization. Maintain documentation on database architecture, processes, and policies. Participate in 24/7 on-call rotations for production database support (if applicable). Experience & Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 3+ years of experience in MySQL database administration (MariaDB, Percona also a plus). Strong knowledge of MySQL replication (asynchronous, semi-sync, GTID), backup strategies, and restoration processes. Proficiency in SQL tuning, indexing, and performance optimization. Experience with Linux-based environments and shell scripting. Familiarity with monitoring tools (e.g., Percona Monitoring and Management, Nagios, Prometheus + Grafana). · Working knowledge of database security and access control best practices. Please share your cv to Email-careers@merago.com & Contact No- 8951990373 Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Paid sick time Provident Fund Work Location: In person
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Designation: Lead I - Business Analysis Mandatory Skills: Servicenow,Itom,Itil,Cloud Infrastructure Location: Hyderabad ( Primary Location ) Alternate Location : Bangalore, Chennai, Trivandrum Experience: 5- 8 Yrs Job Summary: We are seeking a highly skilled ServiceNow Business Analyst with a strong focus on IT Operations Management (ITOM) to support the successful design, implementation, and optimization of ITOM solutions within our ServiceNow platform. The ideal candidate will act as a liaison between business stakeholders and the technical team, translating business requirements into functional specifications with a deep understanding of ITOM modules like Discovery, Service Mapping, Event Management, and CMDB. Key Responsibilities: Business Analysis & Requirements Gathering • Engage with stakeholders across IT infrastructure, operations, and service delivery teams to gather and document business requirements related to ITOM. • Translate business needs into detailed functional specifications for ITOM modules including: o Discovery o Service Mapping o Event Management o CMDB o Cloud Management o Orchestration • Conduct workshops, interviews, and process walkthroughs to understand existing processes and pain points. ITOM Process & Functional Expertise • Define and document use cases, user stories, and acceptance criteria specific to ITOM capabilities. • Partner with solution architects and developers to ensure successful configuration and implementation of ITOM components. • Support CMDB data modeling, CI classification, and service dependency mapping to ensure accurate IT infrastructure representation. Platform Implementation & Testing Support • Participate in Sprint planning, backlog grooming, and demo sessions within an Agile framework. • Validate implemented features against business requirements and facilitate UAT (User Acceptance Testing). • Coordinate with QA teams to ensure comprehensive test coverage and defect resolution. Stakeholder Collaboration & Change Management • Serve as the bridge between business and technical teams, ensuring solutions meet operational needs. • Create training material and conduct knowledge sessions for end-users and operational teams. • Contribute to change management planning to support adoption of ITOM processes. Reporting & Continuous Improvement • Monitor KPIs and performance metrics to track the value delivered by ITOM implementations. • Recommend process improvements and platform enhancements to increase visibility, automation, and efficiency in IT operations. Required Skills & Qualifications: • 5+ years of experience in the ServiceNow ecosystem as a Business Analyst or Functional Consultant. • Minimum 3 years of hands-on experience with ITOM modules: Discovery, Event Management, and Service Mapping are mandatory. • Strong understanding of ITIL and ITOM concepts, CMDB structure, CI lifecycle, and infrastructure monitoring. • Working knowledge of networking, cloud infrastructure (AWS/Azure/GCP), and enterprise monitoring tools (like SolarWinds, Nagios, etc.). • Experience working in Agile/Scrum environments using tools like JIRA or Azure DevOps. Preferred Qualifications: • ServiceNow Certified System Administrator (CSA) – mandatory. • ServiceNow ITOM Fundamentals / Implementation Specialist – Discovery / Event Management – preferred. • ITIL v3/v4 Certification – preferred. • Experience integrating ITOM with external tools (e.g., monitoring tools, CMDB sync) is a strong advantage. Soft Skills: • Strong analytical and critical thinking capabilities. • Excellent communication, documentation, and presentation skills. • Ability to lead workshops, influence stakeholders, and drive consensus on ITOM solutions. • Highly self-motivated with a passion for technology and process improvement.
Posted 1 week ago
4.0 years
0 Lacs
Pune, Maharashtra, India
Remote
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact? You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes? 4+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7949 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Posted 1 week ago
7.0 years
0 Lacs
Pune, Maharashtra, India
Remote
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact? You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes? 7+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7952 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Posted 1 week ago
4.0 years
0 Lacs
Pune, Maharashtra, India
Remote
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact? You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes? 4+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7951 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Posted 1 week ago
2.0 years
0 Lacs
Pune, Maharashtra, India
Remote
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact? You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes? 2+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7950 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Posted 1 week ago
15.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Role: IT Operations Lead Location: Navi Mumbai Budget: 25 to 30 LPA Experience: 15 to 20 years ROLE SUMMARY The IT Operations Lead will oversee the day-to-day operations of our Corporate IT Operations Centre, guiding a team of technical support professionals to proactively identify and resolve issues before they affect users. The ideal candidate will have strong troubleshooting skills and solid experience with LAN, WAN, UC, Firewalls, Messaging, and Collaboration technologies. This role is key to maintaining a stable, reliable IT environment and driving continuous operational improvement. DUTIES AND RESPONSIBILITIES Responsible for the 24/7/365 maintenance, and support of corporate systems infrastructure, including networking, telephony, security, and physical security Responsible for the conformance with and continuance of Corporate ISO 20000 and 27001 certifications; including extracting reporting from ITSM & SMS systems Ensure ISO compliance and associate documentation for all IT assets, as well as, oversight team member charged with all IT configuration items and assets, including servers, desktops, laptops, desk and mobile phones, local and network printers, software, licenses, and peripherals Project Planning & Estimation: Lead comprehensive requirements analysis and provide accurate project estimations. Develop and implement effective project planning strategies. Team Management & Leadership: Mentor and lead a diverse team, fostering a collaborative and inclusive team culture. Assign daily/weekly tasks to the team based on skills and project needs. Code Review & Quality Assurance: Ensure adherence to coding standards through regular code reviews. Implement robust quality assurance processes. Project Delivery & stakeholder Interaction: Manage project timelines, identifying and mitigating potential delays. Communicate effectively in English with stakeholders to share related project updates. Team Collaboration & Communication: Collaborate cross-functionally to ensure seamless project execution. Establish effective communication channels and conduct regular team meetings. Proactively addressing concerns for development concerns using communication channels. Operational Efficiency & Process Improvement: Oversee day-to-day project operations, implementing streamlined processes. Identify opportunities for process improvement. Stakeholder Relationship Management & Satisfaction: Build strong stakeholder relationships, proactively addressing concerns. Implement stakeholder/user satisfaction surveys to ensure exceptional service. Communication Skills: Communicate effectively in English, maintaining a peaceful and non-aggressive tone. Facilitate clear communication channels within the team and with clients. Resource Management: Assign tasks according to team expertise and optimize resource allocation. Discuss new resource requirements with HOD. QUALIFICATION & EXPERIENCE 15+ years of experience leading the design, integration, and management of enterprise infrastructure solutions. Effectively communicate with customers of all levels (technical and non- technical) Ability to effectively prioritize workload in a fast-paced, frequently changing environment while remaining detailed and organized Strong interpersonal, written, verbal communication, and presentation skills, with the ability to interface effectively with individuals at various levels, both internally and externally Ability to work well under pressure while consistently meeting time- sensitive deadlines Analytical with strong problem-solving abilities and creative resolution skills Ability to work well independently, as well as effectively contribute to a team environment Ability to analyze data to create KPI Experience in design, optimization, and implementation and operational support activities for Networking equipment such as Routers, Switches, ASAs, WiFi AP/Controllers, WAN Accelerators, Firewalls, IPS/IDS, Sniffers, and Circuit Management Experience conducting architecture reviews to assess the impact of proposed systems and preparation of mitigation plans. Certification in Cisco networking and communication technologies. Layer 2/3 Ethernet Fabric. (such as Brocade, Cisco, Arista) Firewalls (such as Palo Alto and Cisco ASA) WAN (such as Cisco & Juniper; MPLS, DWDM, VPN, etc.) Certification preferred: CCNP, MCSE, CISP, ITIL, 6SIGMA Experience in managing/leading customer and support escalations directly Demonstrable IT Service Management leadership experience and results in Trend Analysis, Problem Management, RCA, Continuous Service Improvement, Management Information Reporting, Change Management, etc Experience with monitoring solutions such as Zabbix, Nagios, Cacti, Solarwinds, etc Excellent communication and leadership skills Experience in performing vendor management Good Analytical skills, Problem-solving, and Interpersonal skills Experience with transformation to public cloud infrastructure, software- defined networking, and Infrastructure as a Service models
Posted 1 week ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Experience : 3.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Office (Chennai) Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Justo Global) What do you need for this opportunity? Must have skills required: Linux, Monitoring tools, Shell Scripting, Windows Server, Red Hat, Ubuntu, CentOS Justo Global is Looking for: Job Description: KEY RESPONSIBILITIES: Install, configure, and maintain Linux servers (RHEL, CentOS, Ubuntu, etc.) and related applications to meet business needs. Proactively monitor system performance, analyze logs, and ensure high availability of infrastructure and applications. Perform routine maintenance, including patching, upgrades, backups, and capacity planning. Develop and maintain shell scripts, Python, or Ansible scripts for automation of routine tasks and configuration management. Implement Infrastructure as Code (IaC) to manage, configure, and deploy resources through automation. Apply security best practices by hardening Linux systems, managing access control, and configuring firewalls. Conduct regular security audits, vulnerability assessments, and implement necessary patches to comply with security policies. Manage storage solutions, including SAN, NAS, and local disk storage configurations. Ensure regular backups and disaster recovery procedures are in place, tested, and followed. Manage and configure virtualized Linux environments, including VMware, KVM, or container platforms like Docker and Kubernetes. Work with cloud platforms such as AWS, Azure, or Google Cloud to deploy, monitor, and optimize Linux-based solutions. Diagnose and troubleshoot hardware, software, and network-related issues, and escalate as necessary. Provide Level 2/3 support to resolve technical problems and ensure system resilience. Monitor system performance and conduct tuning to ensure efficient resource utilization. Optimize server and network configurations to improve system uptime and reduce latency. Maintain accurate and up-to-date system documentation, including configuration, operational procedures, and incident logs. Prepare regular reports on system performance, security compliance, and resource utilization for management review. QUALIFICATIONS: Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent experience may be considered. Minimum of 4 -8 years of experience as a Linux Systems Engineer/Administrator in enterprise environments. Proven experience with Linux distributions like RHEL, CentOS, Ubuntu, or Debian. Experience with virtualization platforms (VMware, KVM, etc.) and container technologies (Docker, Kubernetes). RHCE, LFCS, or CompTIA Linux+ are highly desirable. SKILLS: Proficiency in shell scripting and at least one additional programming language (Python, Perl, etc.). Strong knowledge of TCP/IP, DNS, NFS, LDAP, and DHCP. Experience with configuration management tools like Ansible, Puppet, or Chef. Knowledge of monitoring tools (Nagios, Zabbix, Prometheus, etc.). Familiarity with cloud services (AWS, Azure, Google Cloud) and experience with hybrid environments. Exceptional analytical and troubleshooting skills, with the ability to diagnose complex issues and optimize performance. Strong verbal and written communication skills, with the ability to document technical processes and convey information clearly to technical and non-technical audiences. Ability to work both independently and as part of a team, demonstrating flexibility and a proactive attitude. Ability to adapt to a dynamic work environment, prioritize multiple projects, and meet deadlines. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Posted 1 week ago
4.0 years
0 Lacs
Solan, Himachal Pradesh, India
On-site
🚀 Twizhire is hiring for Network Engineers (L1 & L2) to join a high-performance Network Operations Center (NOC) based in Kolkata. If you’re passionate about network uptime, real-time troubleshooting, and growing into advanced network roles — this is the launchpad you’ve been looking for. 🔹 Job Title: Network Engineer – L1/L2 (NOC) 📍 Location: Kolkata (On-site) 🧠 Experience: 1–4 years (mapped to L1 or L2 based on skill level) 🕐 Shift: Rotational (24/7 operations including nights/weekends) 📄 Type: Full-time 🔹 What’s in it for you? Join a mission-critical 24x7 NOC supporting enterprise networks Grow from L1 to L2 roles and beyond with hands-on device & RCA exposure Work on real networks: Cisco devices, routing, switching, VPNs, and firewalls Build your profile with access to tools like SolarWinds, PRTG, Nagios Get mentorship and training aligned with CCNA/CCNP paths Work in a collaborative team where escalation handling and RCA drive growth 🔹 What You’ll Do: Monitor network health using NMS tools (SolarWinds, PRTG, Nagios, etc.) Handle routing/switching issues, latency, outages, and alerts L1: Escalate complex cases, support ticket triage, and document resolutions L2: Own escalations, perform root cause analysis, and support config-level changes Collaborate with cross-functional teams and vendors for timely closure Maintain documentation: incidents, changes, SOPs, and topologies Follow security practices including firewall checks and VPN monitoring 🔹 What Makes You a Fit: 1–2 years of experience in NOC/network monitoring (L1) 2–4 years of experience including escalations, config, RCA (L2) Hands-on knowledge of TCP/IP, DNS, DHCP, VLANs, Cisco IOSa Experience with switches, routers, firewalls, and monitoring platforms CCNA certified or currently pursuing (required); CCNP is a strong plus Bonus: Familiarity with MPLS, SD-WAN, VPNs, or network automation (Python/Ansible) Strong communication skills and ability to work in 24x7 environments Ready to level up in network operations and handle real-world systems at scale? Apply now via Twizhire.
Posted 1 week ago
8.0 - 10.0 years
22 - 27 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Fullstack DevOps Experience: 8-10 Years
Posted 1 week ago
8.0 - 10.0 years
22 - 27 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: DevOps-Terraform Experience: 8-10 Years
Posted 1 week ago
8.0 - 10.0 years
22 - 27 Lacs
Mumbai
Work from Office
Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: DevOps Experience: 8-10 Years
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: AWS Devops Operations Experience: 5-8 Years
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Ansible Tower Experience: 5-8 Years
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Telecom Service Orchestrator Experience: 5-8 Years
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Enterprise Platform Devops Tools Experience: 5-8 Years
Posted 1 week ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About GWC Networks: GWC Networks is a specialist IT & Cybersecurity Systems Integrator with a strong presence in Dubai and India. We deliver cutting-edge solutions that protect businesses from network outages and cyber threats. Partnering with industry-leading vendors like SolarWinds, Group-IB, GTB, OneLogin, BeyondTrust, KnowBe4, OpenText, ManageEngine, and others, we help organizations maintain secure and resilient IT environments. We are seeking a seasoned Network and Security Architect to lead the design, implementation, and management of network and security infrastructures of our customers. The ideal candidate will possess a robust understanding of network protocols, security frameworks, and emerging cyber threats, ensuring the integrity and strengthening the security posture of our customers’ IT setup. Key Responsibilities : 1. Network Architecture Design Develop and implement scalable network architectures that support business objectives. Ensure high availability and redundancy across all network systems. 2. Cybersecurity Strategy Stay abreast of emerging cyber threats and trends. Provide recommendations on security planning and mitigation strategies. 3. Collaboration & Leadership Work closely with cross-functional teams to align network strategies with organizational goals. Required Qualifications : Education Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Experience 2–5 years in network and security architecture roles with proven experience in designing and implementing network infrastructures. Technical Skills Strong technical proficiency across key domains including NMS, IAM, data classification, DLP, DRM, Email & Web security. Hands-on experience in either Data Security or Identity Security domains. Proficiency with firewalls, VPNs, IDS/IPS, and other security technologies. Knowledge and expertise on NMS platforms viz; Solarwinds, ManageEngine, Nagios etc shall be an added advantage Certifications Certifications such as CISSP, CISM, CRISC, or equivalent are a plus. Preferred Skills Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Knowledge of cybersecurity and emerging trends in cyber threats. Benefits: Competitive salary package based on experience and skillset. Opportunities to work on cutting-edge cloud security projects. Exposure to global clients and enterprise environments. Collaborative and growth-driven work culture.
Posted 1 week ago
0.0 - 2.0 years
0 Lacs
Noida, Uttar Pradesh
On-site
Noida,Uttar Pradesh,India Job ID 768989 Join our Team About this opportunity: At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. This opportunity allows you to work closely with cross-functional teams, troubleshoot complex problems. What you will do: End-to-end applications monitoring. Triaging of alarms from monitoring tools. Monitoring performance graphs and dashboards. Handling customer calls and emails. User access management in application nodes and GUIs. Creation of trouble tickets if any deviation is observed while monitoring of alarms and assigning them to the concerned teams for restoration of faults. Creation of emergency change request during major or critical incidents if required. Creation of problem tickets whenever required post restoration of critical and major incidents. Collaborate with all stakeholders for any critical and major incidents to expedite the restoration of incidents. All activities like creation of tickets, acknowledging the customer emails etc. are to be adhered with the SLA. The skills you bring: Must have Basic Linux knowledge Exposure to application monitoring & ticket handling. Good communication skills both written and verbal. Good to have Knowledge of ticketing tools like OneTM, OneFM, Netcool, Nagios etc. Basic knowledge of database SQL queries and IP networking. Knowledge of Wallet or financial platform. To be a fast learner, team player, actively share knowledge and willing to learn new skills. Able to deliver on time with high quality. 24X7 Rotational Shift Working. Qualifications : 1-2 years’ experience in IT or Telecom Industries. Degree within Telecommunication Engineering/Computer Science/Computer Engineering or equivalent. What happens once you apply?
Posted 1 week ago
2.0 years
0 Lacs
India
On-site
We’re looking for a skilled and passionate DevOps Engineer to join our growing team. The ideal candidate will bring hands on experience in cloud-native environments, automation, container orchestration, and CI/CD pipelines. If you are driven by infrastructure excellence and scalability, this is the role for you. Key Skills & Competencies: 2+ years of DevOps experience (minimum 1+ years working with AWS ) Experience with AWS EKS and Service Mesh Deployments Strong knowledge of Infrastructure as Code (IaC) and Configuration Management using Terraform, Ansible, Chef Scripting experience in PowerShell, Python , or similar languages Proficiency in Observability and Monitoring tools – Nagios, Prometheus , etc. Experience with CI/CD tools – Jenkins, TeamCity, Octopus Deploy, Git, Codefresh Familiarity with Source Control Management (SCM) , preferably Git Experience with Artifact Management tools such as Nexus or JFrog Artifactory Hands-on experience with EKS (Kubernetes) and HELM Charts Skilled in deploying multi-stage Docker builds and managing microservices orchestration Strong understanding of AWS core services – IAM, Networking, ALB, etc. Responsibilities: Design, build, and maintain reliable CI/CD pipelines and deployment frameworks Manage and optimize EKS cluster environments with service mesh and containerized applications Implement and maintain Infrastructure as Code solutions using Terraform and Ansible Ensure system availability, performance, and scalability through robust monitoring and observability Manage artifact repositories and release management processes Write and maintain clear, consumable documentation for automation, deployment, and monitoring Collaborate with engineering teams to deploy microservices using Docker and Kubernetes Operate and maintain secure, highly available environments across cloud platforms Troubleshoot production issues and ensure rapid root-cause identification and resolution What We’re Looking For: Passionate about DevOps best practices and cloud-native architecture Proactive, collaborative, and continuously seeking improvement Strong communicator written and verbal High level of integrity and accountability Self-starter who thrives in a fast-paced environment
Posted 1 week ago
4.0 - 7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We're looking for " NMS OpenText ITOM Consultant" for one of our mega clients. Location: Qatar (on-site, full-time). Project duration: 3:6 months only. PURPOSE We are seeking a skilled NMS/ OpenText ITOM Consultant to join our team and help build scalable, efficient, and high-performance services. REQUREMENTS * Bachelor’s degree in computer science /software engineering/ Higher Diploma * 4-7 years. • Experience in OpenText/Microfocus Operation Bridge (OBM), Network Automation, NNMi, SiteScope, UCMDB. * NMS tools like SolarWinds, Nagios, Zabbix, NetAct, or Cisco Prime (e.g., React, Angular, Vue.js). * Understanding Networking concepts. PRIMARY SKILLS * Understanding Network Protocols. • Server Management. • Performance Optimization. • Security. • Linux. • Database Management: MSSQL, PostgreSQL, Oracle. TECHNICAL REQUIREMENT * Technical Knowledge: Expertise in NMS tools like SolarWinds, Nagios, Zabbix, NetAct, or Cisco Prime. * Protocols: Familiarity with SNMP, NetFlow, and Syslog protocols. * Network Protocols: Strong understanding of TCP/IP, MPLS, BGP, and other networking concepts. * Problem-solving: Excellent analytical skills for complex system troubleshooting. * Linux command line, file editing, package management, log export, process monitoring, shell scripting basics, log exploration, Linux permissions, and user management. * Scripting: Basic knowledge of Python, Bash, or Perl for automation. DUTIES & RESPONSIBILITIES * Network Management: Configure, monitor, and maintain NMS platforms to ensure smooth network operations. * System Integration: Integrate NMS tools with third-party software and network devices. * Monitoring & Performance Analysis: Set up alerts and dashboards for proactive monitoring of network health and performance. * Troubleshooting: Analyze and resolve network issues, system failures, or configuration mismatches. * Automation: Implement automation scripts for routine tasks like fault detection and report generation. * Documentation: Maintain detailed documentation of NMS configurations, troubleshooting steps, and system changes. * Implement and maintain security best practices. PERSONAL REQUIREMENT * Self-motivation & Integrity. * Communication. Analytical ability, and interpersonal skills. * Organizational skills and ability to manage deadlines. * Proficiency in IT. * Business acumen and interest. * Fluent in English.
Posted 1 week ago
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