1061 Nagios Jobs - Page 5

Position Summary System Administrator is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats. The System Administrator has strong communication and customer service skills and can troubleshoot end-user support issues quickly. This role focuses on the initial intake, categorization, and assignment of incidents and alerts in a fast-paced Network Operations Center (NOC) environment. Education and Qualification Required Bachelor’s degree in project management, Business, IT, Engineering, or related field 3+ years of project management experience (industry-specific experience a plus) Familiarity with ITIL concepts (especially Incident Management). Experience with monitoring tools (e.g., N-central, Nagios, SolarWinds, PRTG). Hands-on with ticketing systems (HaloPSA, ServiceNow, ConnectWise, etc.). Strong attention to detail and ability to work under pressure. Clear communication and documentation skills. Preferred Preferred Certifications: ITIL V4 Certification Any Microsoft Certification or CCNA Soft Skills: Strong interpersonal and team collaboration skills High attention to detail and quality Ability to thrive in a fast-paced, deadline-driven environment Adaptability and a proactive mindset Responsibilities 1. Incident Intake and Initial Assessment Monitor multiple alerting systems, ticketing tools, and dashboards for new incidents and service degradation. Validate the authenticity and severity of alerts based on available information. Perform basic checks and initial investigation (ping test, service check, RDP attempt, etc.) to confirm issue before escalating. 2. Categorization and Prioritization Accurately categorize, prioritize, and assign incidents based on SLA, impact, and urgency. Tag alerts/tickets with the correct service category and client/environment details. Flag potential false positives and handle them according to standard procedures. 3. Escalation and Routing Route tickets to the appropriate support tier (L1/L2/L3), vendor, or resolver group promptly. Follow escalation protocols for high-priority (P1/P2) issues, including paging on-call staff if required. Communicate clearly and concisely with technical teams during handoffs. 4. Documentation and Ticket Quality Ensure tickets are fully documented with clear issue description, timestamps, initial actions taken, and observations. Attach logs, screenshots, or other evidence to aid in faster resolution. Update tickets with status changes and escalate any delays in resolution. 5. Monitoring and Tools Management Continuously monitor key systems (e.g., RMM, SIEM, N-central, SolarWinds, PRTG, etc.) for critical alerts. Acknowledge, suppress, or escalate alerts based on triage playbooks and severity. Report tool anomalies or gaps in alerting logic to engineering or tooling team. 6. Communication and Coordination Coordinate with internal teams, field engineers, and service desk for updates or verifications. Notify triage lead or incident manager in case of recurring or widespread issues. Communicate incident status to stakeholders when required, especially during major outages. 7. Process Adherence and Continuous Improvement Follow NOC SOPs and triage workflows strictly to ensure standardization. Participate in triage quality reviews and provide feedback for improving alert handling. Our Culture and You What does the day in life look like for System Administrator? You come to work each day in an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big. Our employees have indicated that with IT by Design, they will find a home where their passion and career goals finally intersect for them to live a life full of purpose. Why work with us – IT BY DESIGN IT By Design is a leading provider of comprehensive IT solutions, specializing in managed services, cloud solutions, cybersecurity, and more. Headquartered in the US with global teams in the Philippines and India, we focus on innovation, collaboration, and customer-centricity. We are dedicated to empowering businesses with cutting-edge technology solutions. Creating a team of life-long learners and with an employee-first approach, we offer a dynamic and collaborative work atmosphere which fosters a big, small company feel. We place emphasis on building meaningful relationships leading to a people/community-focused environment. And through our dedication to our clients, there is a huge value in adding to others’ lives. Our Core Values Humility: We approach every interaction with openness and respect, valuing the perspectives of others. Accountability: We take ownership of our actions and outcomes, ensuring reliability and trustworthiness in all that we do. Positivity: We maintain an optimistic and enthusiastic attitude, inspiring others and fostering a supportive work environment. Passion: We are deeply committed to our work, driven by a genuine enthusiasm for making a difference and delivering exceptional results. Your community: We prioritize the well-being and success of our community, contributing positively to the lives of those around us.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a motivated and detail-oriented Software Engineer with 2+ years of experience, primarily in support and maintenance activities. The ideal candidate will be responsible for monitoring, troubleshooting, and resolving issues in production environments, collaborating with cross-functional teams, and ensuring system stability and performance. Primary Responsibilities Provide L1/L2 support for production systems and applications Monitor system performance and proactively identify issues Troubleshoot and resolve application and infrastructure-related problems Collaborate with development teams to escalate and resolve complex issues Perform root cause analysis and document findings Maintain and update support documentation and knowledge base Participate in deployment activities and post-deployment validation Ensure adherence to SLAs and timely resolution of support tickets Automate routine support tasks using scripts or tools Communicate effectively with stakeholders regarding issue status and resolution Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field 1+ years in Application Support Engineer Equivalent practical experience or certifications may also be considered Experience with ticketing systems like JIRA, ServiceNow, or similar Knowledge of scripting languages (e.g., Python, Shell, PowerShell) Familiarity with monitoring tools (e.g., Splunk, Nagios, Grafana) Basic understanding of networking and system administration Basic understanding of software development lifecycle (SDLC) Exposure to databases and ability to write basic SQL queries Proven good problem-solving and analytical skills Proven solid communication and documentation abilities Preferred Qualifications Experience with cloud platforms (AWS, Azure, GCP) Exposure to DevOps tools and CI/CD pipelines At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #Gen

JD for Linux Administration- · We are seeking a proactive and detail-oriented Linux System Administrator to join our IT Operations team. In this role, you will design, deploy, secure, and maintain our Linux-based infrastructure, ensuring high availability and optimal performance of critical services. Key Responsibilities:- · System Deployment & Configuration o Install, configure, and harden Linux distributions (RHEL/CentOS, Ubuntu, Debian). o Automate server provisioning using configuration management tools (Ansible, Puppet, Chef). · Authentication & Directory Services o Deploy, and manage RADIUS servers (e.g., FreeRADIUS) for VPN/Wi-Fi authentication. o Implement and maintain LDAP directory services (OpenLDAP, 389 DS) for centralized user management. · Database Administration o Install, configure, and tune databases (MySQL, MariaDB, PostgreSQL). o Develop backup, restore, and fail-over procedures to ensure data integrity. · Networking & Security o Configure firewalls (iptables, firewalld), VPNs (OpenVPN, IPsec), and network services (DNS, DHCP). o Enforce security best practices: patch management, SELinux policies, intrusion detection (fail2ban, auditd). · Monitoring & Troubleshooting o Implement and maintain monitoring solutions (Nagios, Zabbix, Prometheus/Grafana). o Respond to and resolve incidents; perform root-cause analysis and document findings. · Scripting & Automation o Develop shell and Python scripts to automate routine maintenance and reporting tasks. · Documentation & Collaboration o Maintain up-to-date runbooks, system diagrams, and SOPs. o Collaborate with developers and network engineers on deployments, capacity planning, and security audits. About US -: Webmobril is One of the top-notch IT companies based in Delhi, NCR; India and also established in the US. Offering exclusive and affordable Web, Mobile, and Game app development, Cyber Security Assessment, Digital Marketing services globally. Recently we started Staffing Services and Travel & Tourism services . We are a team of experienced, dedicated enthusiastic, innovative, and creative professionals to serve a range of business goals with our advanced tools and technologies. For more detail you can go through our company website: https://www.webmobril.com/

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Job Title: Software Engineer – Salesforce Location: Gurgaon, Haryana, India Department: Customer, Operations & Risk (COR), Moody’s Analytics Reporting Manager: Manav Vatsyayana Employment Type: Full-Time About the Role We are looking to bring on board a skilled and motivated Software Engineer to join our Production Support team within Moody’s Analytics. This role is critical to ensuring the stability, performance, and continuous improvement of our Salesforce platform and its integrations with enterprise systems. You will be part of a dynamic team that supports global users and collaborates closely with cross-functional stakeholders, vendors, and agile teams. If you are passionate about Salesforce technologies, thrive in high-availability environments, and enjoy solving complex problems, I’d love to hear from you. Key Responsibilities Provide daily production support for Salesforce applications, ensuring timely resolution of incidents and service requests. Lead and manage ticket inflow, task assignments, and daily reporting. Collaborate with L1 business leads to prioritize tasks and ensure alignment with business needs. Drive root cause analysis and resolution of integrated data issues across platforms. Oversee release management and operational support activities. Design and implement automation for build, release, and deployment processes. Support deployment of new features and configuration changes using DevOps tools. Communicate incident and request statuses to stakeholders, including senior leadership. Participate in project transitions, UAT, and knowledge transfer activities. Act as Duty Manager on a rotational basis, including weekends, for major incident management (if required). Participate in team meetings, document procedures, and ensure service level targets are met. Required Skills and Competencies Salesforce certifications: Administrator , Platform App Builder , and Platform Developer I . Apttus CPQ and FinancialForce certifications are a plus. Strong understanding of ITIL disciplines: Event, Incident, Request, Problem, Release, and Knowledge Management. Experience with data quality tools and techniques (e.g., SQL/SOQL for profiling, validation, cleansing). Proficiency in DevOps tools: GitHub and Jira or other similar tools like Bitbuket, AutoRabit, SVN, Aldon, TFS, Jenkins, Urban Code, Nolio and Puppet. Experience supporting Salesforce applications and ERP/data integration tools (e.g., SAP, MuleSoft, Informatica, IBM SPM). Strong analytical and problem-solving skills with attention to detail. Ability to manage competing priorities in a fast-paced, Agile environment. Excellent communication and interpersonal skills. Proficiency in reporting and analysis tools (e.g., Excel, PowerPoint). Familiarity with workload automation and monitoring tools such as BMC Remedy, Control-M, Tivoli, Nagios, and Splunk is advantageous. Education and Experience Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. Minimum 4 years of experience in software development, DevOps, and production support, preferably within the financial services sector. About the Team You’ll be joining the Production Support Team under the Business Systems group in the Customer, Operations & Risk business unit. Our team supports Moody’s Analytics employees globally who rely on the Salesforce CRM platform. This is an exciting opportunity to work on cutting-edge Salesforce technologies and contribute to a high-impact support function. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Job Information Date Opened 08/01/2025 Job Type Full time Industry Internet Work Experience 1-3 years City Chandigarh State/Province Punjab Country India Zip/Postal Code 160101 Job Description Job Title : DevOps Engineer Location : IT Park, Chandigarh Summary : We are seeking a dynamic and dedicated DevOps Engineer to collaborate with developers and IT personnel in managing code releases, leveraging a blend of engineering and coding expertise. From devising and implementing systems software to analyzing data for enhancing existing systems, the DevOps Engineer significantly enhances workplace productivity. Your Role and Responsibilities : Proficiency with web servers such as Apache, Nginx, and Haproxy Thorough comprehension of high-availability architectures Hands-on experience with Docker, Kubernetes, and microservice architecture Strong proficiency in automation tooling and CI/CD (Terraform, CloudFormation, Jenkins, etc.) Sound understanding of DNS, CDN, SSL, Git, Firewalls, Linux, and networking concepts (VPC, subnetting, VPNs, etc.) Participation in 24/7 on-call rotations for mission-critical production systems Familiarity with monitoring tools (Kibana, Grafana, Nagios, CloudWatch, Sentry, etc.) Proficiency in scripting languages (Python, Bash) Extensive hands-on experience with MongoDB replica set at scale Extensive hands-on experience with MySQL DB Master and Slave at scale Troubleshooting skills and Root Cause Analysis (RCA) on production issues You Should Have: 2+ years of experience with Docker, Kubernetes, and microservice architecture Strong experience in automation tooling and CI/CD (Terraform, CloudFormation, Jenkins, etc.) Experience with SaaS products Understanding of DNS, CDN, SSL, Git, Firewalls, Linux, and networking concepts (VPC, subnetting, VPNs, etc.) Willingness to work flexible shifts 2+ years of experience with web servers like Apache, Nginx, Haproxy Ability to set up monitoring tools (Kibana, Grafana, Nagios, CloudWatch, Sentry, etc.) Proficiency in automation and scripting languages (Python, Bash) 1+ years of experience with MySQL DB Master and Slave at scale Qualifications : BE/B. Tech./MCA Compensation : Salary negotiable for the ideal candidate.

Position Overview Job Title: DevOps Engineer - VP Location: Pune, India Role Description This role is for Senior DevOps Engineer responsible for building tools and automation of various DevOps tools and framework. The candidate should have sound understanding on various Linux platforms including Infrastructure knowledge. Should have expert knowledge is various scripting tools, databases and middleware systems. The candidate should have excellent skills in automation tasks and the ability to setup CI-CD pipelines independently. The candidate should have sound knowledge in build-deployment tools and scripting knowledge. The candidate should have worked hands-on in containerization, virtualization and cloud computing (preferably GCP). Should investigate and resolve technical issues and perform root cause analysis for production and non-production issues. The candidate should have excellent innovation and troubleshooting skills. The candidate is expected to work closely with Team Leads or Software Development Managers and other key stake holders to ensure good quality, maintainable, scalable and high performing software applications are delivered to users. Should be coming from a strong technological background. Should be hands on and be able to work independently requiring minimal technical/tool guidance. Should support day-to-day tasks related to DevOps and platform support. Should be able to technically guide and mentor junior resources in the team. Work closely with team members and vendor team to design and develop software. Should have good communication, nice attitude towards learning new skills and strong positive outlook towards work ethics. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Hands-on in build, deployment and CI-CD tools and setup of automated pipelines Knowledge of Linux platforms and Cloud computing Very good knowledge in scripting tools such as Shell, Perl/Python Excellent knowledge in Kubernetes, Docker and other containerization platforms Should be able to design, build and automate tools and utilities Ability to build, maintain, manage, monitor environments for delivery Experience in Agile and SDLC processes Work closely with technology teams and key stakeholders Should be able to independently troubleshoot with excellent analytical and design skills Participate in daily stand-up meetings Articulate issues and risks to management in timely manner Should handle weekend production implementation Train other team members to bring them up to speed Analyze, monitor environments and infrastructure for platform stability Good to have knowledge on big-data platforms such as Hadoop Administration Your Skills And Experience Hands-on exposure in majority (if not all) of skills mentioned below: Extensive experience with hands-on skills on most of the DevOps tools/framework below: Version Control System tools - Bitbucket, SVN Continuous Integration tools - TeamCity, Jenkins, Bamboo Continuous Testing tools - Selenium, Cucumber Code Quality and Analysis - SonarQube Configuration Management tools – Ansible, Puppet/Chef Deployment automation tools – uDeploy (IBM UCD) Continuous Monitoring tools – Nagios, Splunk, Geneos Containerization tools - Docker, OpenShift, Kubernetes Build tools - Maven, Gradle, Ant Artifactory Mgmt – Artifactory, Nexus Databases - Oracle, PostgreSQL, MongoDB, HBase, Hive Middleware systems - JBoss, Tomcat, Apache HTTP Server, WebLogic, JMS (MQ/Solace/Tibco) Operating Systems - RHEL, SLES, OEL Cloud Providers – Google Cloud Platform / Azure / AWS (preferably GCP) Schedulers – Control-M, Cron, Quartz/Autosys (Control-M is preferred) Big data platform – Hadoop, Cloudera (good to have) Scripting – Shell/Python, YAML/Groovy Experience in working on Bigdata platform - Hadoop and Cloudera Administration is preferred. Sound working experience of scripting and tooling. Must have hands-on skills to design, build and maintain CI-CD setup to support delivery. Good knowledge in troubleshooting environment and platform related issues. Decent knowledge on Java and PL/SQL basics, Oracle database and SQL commands. Should have hands-on knowledge in deploying upgrades and fixes. Should have handled production environments for deployments/maintenance or administration. Should have Linux server administration experience or a deep understanding of Linux/Unix. Should have worked on big-scale platform migrations of complex integrated systems. Should have expertise in disaster recovery, load-balancers and high-availability cluster concepts. Should have basic understanding on networking and security/encryption principles. Should have performed standard configuration management tasks on various DevOps tools. Should be able to analyze current technology utilized and develop steps and processes to improve the infrastructure estate. Should have worked on ITIL tasks ServiceNow for Release and Change Management. How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Title: DevOps Engineer – Monitoring Job Level: Entry-Level (Fresher) Report to: DevOps Team Lead / IT Infrastructure Manager Department: Technology Organization: Airpay Payment Services Pvt. Ltd (https://www.airpay.co.in/) Location: Chandigarh and Cochin (Night Shift with one rotational week off) Job Summary We are looking for a passionate and detail-oriented DevOps Engineer (Fresher) to join our Night Shift Monitoring team. The role involves real-time monitoring of production systems, ensuring system uptime, identifying incidents, escalating to appropriate teams, and supporting the health of critical infrastructure. Key Responsibilities Monitor servers, applications, and network components using tools like Grafana, Zabbix, Prometheus, and CloudWatch. Respond promptly to system alerts, escalating incidents, and log issues. Follow standard operating procedures (SOPs) for issue resolution and escalation. Perform initial troubleshooting of systems and services during outages. Coordinate with internal teams (e.g., development, infrastructure) during incidents. Generate and maintain system health reports and incident logs. Ensure continuous monitoring coverage during night shift hours. Participate in shift handover reporting and knowledge transfer. Required Qualifications Bachelor’s degree in computer science, Information Technology, or a related field. Skills And Experience Basic understanding of Linux/Unix commands and system administration. Familiarity with monitoring tools (anyone: Nagios, Prometheus, etc.). Good communication skills and the ability to document incidents clearly. Knowledge of scripting (Shell, Python) is an added advantage. Willingness to work in rotational or permanent night shifts. Ability to remain calm under pressure and follow structured escalation procedures.

Job Summary NetApp’s Instaclustr offering provides open source as-a-service, delivering reliability at scale. As TechOps Engineer, you will be part of our TechOps team who maintain and support our large fleet of cloud-hosted Apache Cassandra, Kafka, OpenSearch & other open-source technology clusters. Every day will raise interesting and challenging problems ranging across many different areas such as fleet management, customer support, operations and incident response. You will be working with other teams, including Product Management, Development Teams and Customer Success to help drive and shape the way we support our customers. Essential Functions Provide expert operational support to our nodes running in the cloud(AWS/Azure/GCP), using technologies such as Linux (CoreOS, Ubuntu), Docker,and languages including Java, Python and bash. Responding to customer queries and incidents, diagnosing and solving complex technical issues by liaising with customer’s engineers on Apache Cassandra, Apache Kafka, Elastic Search, Redis and other supported technologies and maintain a highstandard of customer communication Investigate issues and apply standard change and maintenance procedures to optimize the performance and stability of production systems Undertake complex cluster operations such as migrations, upgrades and maintenance on our fleet. Develop and continually improve our suite of internal automation tools, applications, documentation, processes and procedures Be a proactive, reliable and supportive member of the TechOps team, and participate in a 24/7 rotating shift roster Job Requirements Strong knowledge and experience with Unix/Linux and be comfortable working from the command line. This is essential, there are no GUIs here. Good fundamental computer science / software engineering skills and knowledge, particularly operating system internals, resource management, and networking. Previous experience working with databases and/or Open-Source Techs (managingstandard tasks, handle production issues, performance tuning) in a support role. Programming skills in Python, bash scripting, SQL, and source code control usingGit. Exceptional ability to communicate clearly and professionally in written and verbalEnglish (essential). Demonstrated ability to multitask. Passion for all things IT, and especially open source. Any customer service experience is favourable Education Typically requires a minimum of 2 years of related experience.

Job Summary: We are seeking a dedicated Infrastructure Monitoring Specialist using Zabbix. The ideal candidate will be responsible for monitoring and maintaining our IT infrastructure to ensure optimal performance and availability in an environment with a strong automation focus. This role requires sound technical expertise, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams in a fast-paced, agile environment. Responsibilities: Install, configure, update, and manage Zabbix central components, and automate these tasks over time. Identify and troubleshoot issues with Zabbix monitoring in real-time to minimize downtime. Provide automation templates and examples of the configuration of endpoints, alerts, baselines, and other monitoring object and activities for the consumption of users. Collaborate with IT teams to implement and automate monitoring solutions and improvements such as baseline definition, aggregation & correlation, alerts, notifications, blackout management, mapping, dashboards, etc in line with defined monitoring strategies Implement, manage, and periodically test backup and recovery of the monitoring tools environment Generate and analyze performance reports to ensure system efficiency and capacity. Provide support and training to team members on monitoring tools and leading practices. Cross train on Cribl streaming software to expand support to Cribl. Required Skills: 2-4 years of experience with Zabbix. Understanding of IT infrastructure and network monitoring. Familiarity with Windows and Linux operating systems Scripting languages (e.g., Python, Bash). Good problem-solving and analytical skills. Ability to work in a fast-paced environment and manage multiple tasks. Excellent communication and interpersonal skills, with the ability to work with technical and non-technical stakeholders Desired Skills: Experience with other monitoring tools (e.g., Nagios, Prometheus, Grafana). Familiarity with related DevOps tools and methodologies, including: Git source control (Azure DevOps, GitHub, GitLab, etc.) CI/CD (Jenkins, Azure DevOps, GitHub Actions, GitLab) Infrastructure as Code, Configuration as Code, etc Knowledge of cloud platforms (e.g., AWS, Azure). Experience with Cribl.

Provide Network Support for Team Deliverables L3. Able to Support Entire Network of Client Data Center. Interacting with the client on daily basis and provide insight to the remote team and management. Able to Support and have Good Knowledge of Static and Dynamic Routing Protocol like; EIGRP, OSPF, BGP and Static. Policy-base routing, Source-Base Routing, BGP Attributes. Able to Support and have Good Understanding of Layer2 and Layer3 switching technology Like; VLAN, VTP domain(Server/Client), STP, RSTP, MSTP, Rapid-PVST, Inter-VLAN routing, HSRP, VRRP, Stacking, STP troubleshooting. Able to Support and have Good Knowledge of Firewall Inside, Outside and DMZ zone and Security Level, DMZ, Policy, rule management, security, High-Availability, Cluster, Failover, logs monitoring and troubleshooting. Able to Manage network devices backup manually using TFTP and auto-backup tools. Remotely Upgrade IOS of network devices like Switches, Routers, Firewall and WLC. Able to use and configure Network monitoring tools, NCM, NPM, Syslog servers, event, TFTP Server, Ingress/Egress Traffic Analyzer, alerts, health monitoring. Participate as per schedule and monthly maintenance activities like backup activities. Skills: Should have experience and expertise in SD Wan (Viptela). Should have excellent written and verbal communication. Excellent understanding of Routing, Switching, Firewall, WIFI and Controllers. Good Knowledge in troubleshooting of Routers, Switches and Firewalls. Hands-on of Infrastructure problem solving and troubleshooting tickets. Hands-on operations on mega projects involving global network services and its architecture. Technologies: SDWan (Viptela) experience & expertise is required for this position. Cisco Routers 3900, ISR 4300 & ASR 9000 Switches, 2950, 3750,3850, C9000 series Power Stacking, Data Stacking, HSRP, VRRP & GLBP Good Knowledge of NGFW Firewalls Cisco FTD, FortiGate, Checkpoint, Palo Alto. Good Knowledge in VPN on Router, Firewall, IPSec-VPN, DMVPN, RA-VPN, GRE, MGRE Knowledge of IPSLA, Track, Routing Failover, Tunneling, QOS Good Knowledge of NMS, NPM, NCM like Nagios, SolarWinds and PRTG, OPmanager Good Knowledge on Backup/restore, IOS, Running Configuration, Start-up Config, network and firewall monitoring. Good Knowledge of Firewall CLI and UTM firewall devices, licenses, Blade and services management. Skills good to have: ITIL Foundation Training and Certification Certification is added advantage Knowledge of Cloud Networking (Azure, AWS, Google etc.) Knowledge of Scripting

#Employment Type: Contract 1. 6 to 8 Years of exp as DevOps Consultant. 2. 4 to 5 Years of exp in CICD as mandatory. 3. 3 to 4 Years of exp in GIT / AWS. 4. Good Working exp in Prometheus and Grafana.

Notice Period: Immediate to 15 Days Employee type: Contract to Hire Have been providing production Operations support experience preferably with a cloud services provider Experience working in Public Cloud infrastructure (AWS, Azure, GCP). MS Azure will be more preferable. Have experience with Automation, CICD, Jenkins, Containers, Cloud Formation, ARM, Bicep, Terraform or other similar Have experience with Git, GitHub, Git Runner Have understanding on standard networking concept such as DNS, DHCP, subnets, Server Load Balancing, Firewalls,SAN. Have in-depth knowledge of Clustering, Load Balancing, High Availability, and Disaster Recovery, Auto Scaling Having experience in Configuring and using Open-Source monitoring and trending systems: Redis, Prometheus, Grafana, Kibana, New Relic, Nagios others Have experience on configuration management tool Ansible/Puppet/Chef Work with the Product team and DevOps Build CI/CD pipelines using MS AZURE CodeBuild, CodeDeploy, and CodePipeline. Integrate 3rd party tools with CICD processes (e.g. SonarQube). Config manage environments using industry standard DevOps tools Implement scripting to extend build\deployment\monitoring processes

Job Description For PostgreSQL Lead Job Title: PostgreSQL Lead Company: Mydbops About Us As a seasoned industry leader for 8 years in open-source database management, we specialise in providing unparalleled solutions and services for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. At Mydbops, we are committed to providing exceptional service and building lasting relationships with our customers. Our Customer Account Management team is vital in ensuring client satisfaction and loyalty. Role Overview As the PostgreSQL Lead , you will own the design, implementation, and operational excellence of PostgreSQL environments. You’ll lead technical decision-making, mentor the team, interface with customers, and drive key initiatives covering performance tuning, HA architectures, migrations, and cloud deployments. Key Responsibilities Lead PostgreSQL production environments: architecture, stability, performance, and scalability Oversee complex troubleshooting, query optimization, and performance analysis Architect and maintain HA/DR systems (e.g., Streaming Replication, Patroni, repmgr) Define backup, recovery, replication, and failover protocols Guide DB migrations, patches, and upgrades across environments Collaborate with DevOps and cloud teams for infrastructure automation Use monitoring (pg_stat_statements, PMM, Nagios or any monitoring stack) to proactively resolve issues Provide technical mentorship—conduct peer reviews, upskill, and onboard junior DBAs Lead customer interactions: understand requirements, design solutions, and present proposals Drive process improvements and establish database best practices Requirements Experience: 4-5 years in PostgreSQL administration, with at least 2+ years in a leadership role Performance Optimization: Expert in query tuning, indexing strategies, partitioning, and execution plan analysis. Extension Management: Proficient with critical PostgreSQL extensions including: pg_stat_statements – query performance tracking pg_partman – partition maintenance pg_repack – online table reorganization uuid-ossp – UUID generation pg_cron – native job scheduling auto_explain – capturing costly queries Backup & Recovery: Deep experience with pgBackRest, Barman, and implementing Point-in-Time Recovery (PITR). High Availability & Clustering: Proven expertise in configuring and managing HA environments using Patroni, repmgr, and streaming replication. Cloud Platforms: Strong operational knowledge of AWS RDS and Aurora PostgreSQL, including parameter tuning, snapshot management, and performance insights. Scripting & Automation: Skilled in Linux system administration, with advanced scripting capabilities in Bash and Python. Monitoring & Observability: Familiar with pg_stat_statements, PMM, Nagios, and building custom dashboards using Grafana and Prometheus. Leadership & Collaboration: Strong problem-solving skills, effective communication with stakeholders, and experience leading database reliability and automation initiatives. Preferred Qualifications Bachelor’s/Master’s degree in CS, Engineering, or equivalent PostgreSQL certifications (e.g., EDB, AWS) Consulting/service delivery experience in managed services or support roles Experience in large-scale migrations and modernization projects Exposure to multi-cloud environments and DBaaS platforms What We Offer Competitive salary and benefits package. Opportunity to work with a dynamic and innovative team. Professional growth and development opportunities. Collaborative and inclusive work environment. Job Details Work time: General shift Working days: 5 Days Mode of Employment - Work From Home Experience - 4-5 years Skills:- PostgreSQL, Linux/Unix, MongoDB and Amazon Web Services (AWS)

Project Role : DevOps Engineer Project Role Description : Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Must have skills : Salesforce DevOps Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a DevOps Engineer, you will be responsible for building and setting up new development tools and infrastructure. A typical day involves utilizing your expertise in continuous integration, delivery, and deployment, as well as cloud technologies and container orchestration. You will work on building and testing end-to-end CI/CD pipelines, ensuring that systems are secure against potential threats while collaborating with various teams to enhance operational efficiency and effectiveness. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and optimize the performance of CI/CD pipelines to ensure efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce DevOps.- Strong understanding of continuous integration and continuous deployment methodologies.- Must have Copado hand on with 4 years' experience.- Experience with cloud technologies and container orchestration tools.- Familiarity with security best practices in software development.- Ability to troubleshoot and resolve issues in CI/CD processes. Additional Information:- The candidate should have minimum 7.5 years of experience in Salesforce DevOps.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We are looking for a skilled and detail-oriented NOC (Network Operations Center) Engineer to join our team. You will be responsible for managing and monitoring production systems, ensuring the health, performance, and reliability of our internet-facing infrastructure. The ideal candidate should have a solid background in system administration, networking, and incident response, with a proactive mindset and a willingness to work in a 24/7 environment. Key Responsibilities Monitor and manage production systems to ensure high availability and performance. Act as the primary point of contact for all production-related incidents and alerts. Perform root cause analysis (RCA) for service-impacting events and implement preventive measures. Troubleshoot and resolve infrastructure issues escalated by internal systems or customers. Participate in a 24/7 shift rotation and ensure timely incident response and communication. Collaborate with platform and product teams to review and implement application and infrastructure monitoring changes. Develop and maintain SOPs and knowledge base articles for recurring operations tasks. Support and enforce compliance with internal security and compliance policies. Qualifications 3+ years of experience in Linux/Unix systems administration. Strong understanding of internet protocols and networking concepts: DNS, DHCP, NTP, SMTP, TCP/IP, SSH, HTTPS, TLS, IPSec, VPN, etc. Experience in application and database-level monitoring and troubleshooting (e.g., Apache, Tomcat, MySQL). Proficiency in scripting languages: Shell, Python or Ruby. Hands-on experience with monitoring and logging tools such as Nagios, New Relic, Datadog, Splunk, Sumo Logic, ELK stack, etc. Experience with incident management tools like ServiceNow, JIRA, and PagerDuty. Basic knowledge of web fundamentals: HTML, JavaScript, CSS, server-side programming, and databases. Working knowledge of AWS or other cloud platforms. Experience with containers and orchestration platforms: Docker and Kubernetes. Familiarity with CI/CD ( Jenkins ) pipelines and automation tools. Knowledge of infrastructure-as-code using Terraform. Strong collaboration skills with cross-functional teams, including SRE, Security, and DevOps. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

No. of Positions: 1 Relevant Experience: 18+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Technology Support Services Lead to join our team. Job Description Lead enterprise-level infrastructure support operations across hybrid environments including on-premise and cloud. Manage and support server operating systems such as Linux and Windows in critical environments. Administer and troubleshoot networking infrastructure with a strong understanding of protocols and security. Implement and maintain enterprise storage systems including SAN, NAS, and backup solutions. Oversee virtualization platforms such as VMware and Hyper-V for efficient infrastructure performance. Support and manage public cloud platforms including AWS, Azure, and Google Cloud Platform. Set up and maintain system monitoring and alerting tools like Nagios, Zabbix, Prometheus, and Datadog. Automate infrastructure tasks using tools such as Ansible, Terraform, PowerShell, and Python scripting. Manage collaboration and communication tools such as Microsoft 365, Slack, and Teams. Provide basic administration and support for databases including Oracle, SQL Server, and MySQL. Guide L2 and L3 support teams and serve as the escalation point for complex technical issues. Coordinate with DevOps, security, and cloud teams to ensure high availability and system reliability. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

A job description for an NMS (Network Management System) tool administrator would outline the responsibilities of managing and maintaining the NMS, including configuring, optimizing, and supporting it to ensure effective monitoring of the IT infrastructure. This includes tasks like configuring the NMS platform, monitoring network device health, developing custom reports, and providing technical support for the tool. Key Responsibilities: NMS Configuration and Maintenance: Configure and maintain the NMS platform, ensuring it accurately monitors the network infrastructure, including network devices, servers, applications, and databases. Report Generation and Analysis: Develop and maintain custom reports and dashboards to provide insights into network performance and identify potential issues. Troubleshooting and Support: Troubleshoot NMS-related issues, investigate performance problems, and provide technical support to end users. Documentation and Procedures: Maintain documentation for NMS configurations, procedures, and troubleshooting steps. Required Skills and Knowledge: NMS Tool Proficiency: Extensive experience with a specific NMS tool (e.g., SolarWinds, Nagios, Zabbix).   Networking Knowledge: Strong understanding of network protocols, devices (routers, switches, firewalls), and security concepts.   System Administration: Basic knowledge of operating systems (Windows, Linux), virtualization, and databases.   Troubleshooting and Analytical Skills: Ability to diagnose and resolve network issues, analyse performance data, and identify root causes.   Communication and Collaboration: Excellent written and verbal communication skills, ability to work effectively with other IT staff, and ability to document technical information.   Scripting Skills (Optional): Familiarity with scripting languages (PowerShell, Python) for automating NMS tasks. Minimum Experience required – 4+ Job Type: Full-time Pay: ₹700,000.00 - ₹1,000,000.00 per year Schedule: Day shift Application Question(s): Do you have at least 4 years of experience in NMS tools (e.g., SolarWinds, Nagios, Zabbix)? Are you proficient in network monitoring and troubleshooting protocols and devices (e.g., routers, switches, firewalls)? How many years of experience do you have in IT infrastructure or network monitoring roles? What is your current and expected CTC? Are you comfortable with Hyderabad as work location ? How soon can i expect you to join, if selected ? Work Location: In person Application Deadline: 13/06/2025 Expected Start Date: 18/07/2025

Location: Vadodara Job Type: Full Time / Onsite Department: IT Infrastructure Shift: Rotational Shift Job Summary: We are seeking a highly skilled Incident Management & NOC Engineer to join our dynamic IT operations team. This role focuses on proactively and reactively handling IT incidents to minimize disruption and ensure smooth business operations. Play an important role in defending information technology (IT) networks from malicious attacks, monitoring network connectivity and preventing data outages. The ideal candidate will have strong technical expertise, problem-solving skills, and a proactive approach to infrastructure monitoring. Key Responsibilities: Must Have Skills: Well versed with Monitoring tools like SolarWinds, Logic Monitor, Micro focus or Science Logic. Good understanding of ITIL Processes like Incident, Problem, Change management. Knowledge of performance monitoring, Availability monitoring, Capacity management, Command Centre, Knowledge of Server, Network, Storage alerts and remediation. Good To Have Skills: Working knowledge on ITSM tools like Service Now. Working Knowledge on General applications like MS Word, Excel, Power Point, Visio Etc. Key Responsibilities: Network/Server & Link Monitoring, Syslog monitoring. Proactive and Reactive Monitoring. Coordinate with ISP’s in case of connectivity issues. Device performance monitoring (CPU Utilization, Memory Utilization, Error logs) Follow escalation matrix. Report Generation for CPU Usage, Memory Usage, Bandwidth Usage of Network device. Perform L2 & L3 Troubleshooting on incidents Handle Service Requests. Prepare MIS data for assigned, resolved, pending, transferred tickets. Coordinate with other teams for various support/issues. Maintain Diagrams, Inventory, Update CMDB. Good knowledge of ITIL processes. Candidate Requirements: Education: Bachelor’s degree in computer science, Information Technology, or a related field. Experience: 3-5 years of experience in infrastructure monitoring, IT operations, or a similar role. Technical Proficiency: Strong knowledge of Linux/Unix and Windows operating systems. Familiarity with cloud platforms (AWS, Azure, GCP) is a plus. Proficiency with monitoring tools (Logic Monitor, SolarWinds, Zabbix, Nagios etc.). Certifications: Any certification for Infrastructure monitoring tool will have an added advantage Job Category: Incident Management & NOC Engineer Job Type: Full Time / Onsite Job Location: Vadodara

So, what’s the role all about? We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact? You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes? 2+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7950 Reporting into: Tech Manager Role Type: Individual Contributor

JD for Linux Administration- · We are seeking a proactive and detail-oriented Linux System Administrator to join our IT Operations team. In this role, you will design, deploy, secure, and maintain our Linux-based infrastructure, ensuring high availability and optimal performance of critical services. Key Responsibilities:- · System Deployment & Configuration o Install, configure, and harden Linux distributions (RHEL/CentOS, Ubuntu, Debian). o Automate server provisioning using configuration management tools (Ansible, Puppet, Chef). · Authentication & Directory Services o Deploy, and manage RADIUS servers (e.g., FreeRADIUS) for VPN/Wi-Fi authentication. o Implement and maintain LDAP directory services (OpenLDAP, 389 DS) for centralized user management. · Database Administration o Install, configure, and tune databases (MySQL, MariaDB, PostgreSQL). o Develop backup, restore, and fail-over procedures to ensure data integrity. · Networking & Security o Configure firewalls (iptables, firewalld), VPNs (OpenVPN, IPsec), and network services (DNS, DHCP). o Enforce security best practices: patch management, SELinux policies, intrusion detection (fail2ban, auditd). · Monitoring & Troubleshooting o Implement and maintain monitoring solutions (Nagios, Zabbix, Prometheus/Grafana). o Respond to and resolve incidents; perform root-cause analysis and document findings. · Scripting & Automation o Develop shell and Python scripts to automate routine maintenance and reporting tasks. · Documentation & Collaboration o Maintain up-to-date runbooks, system diagrams, and SOPs. o Collaborate with developers and network engineers on deployments, capacity planning, and security audits. About US -: Webmobril is One of the top-notch IT companies based in Delhi, NCR; India and also established in the US. Offering exclusive and affordable Web, Mobile, and Game app development, Cyber Security Assessment, Digital Marketing services globally. Recently we started Staffing Services and Travel & Tourism services . We are a team of experienced, dedicated enthusiastic, innovative, and creative professionals to serve a range of business goals with our advanced tools and technologies. For more detail you can go through our company website: https://www.webmobril.com/ Kindly confirm the availability. In case any queries and concerns feel free to write back to us.

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We are looking for a skilled and detail-oriented NOC (Network Operations Center) Engineer to join our team. You will be responsible for managing and monitoring production systems, ensuring the health, performance, and reliability of our internet-facing infrastructure. The ideal candidate should have a solid background in system administration, networking, and incident response, with a proactive mindset and a willingness to work in a 24/7 environment. Key Responsibilities Monitor and manage production systems to ensure high availability and performance. Act as the primary point of contact for all production-related incidents and alerts. Perform root cause analysis (RCA) for service-impacting events and implement preventive measures. Troubleshoot and resolve infrastructure issues escalated by internal systems or customers. Participate in a 24/7 shift rotation and ensure timely incident response and communication. Collaborate with platform and product teams to review and implement application and infrastructure monitoring changes. Develop and maintain SOPs and knowledge base articles for recurring operations tasks. Support and enforce compliance with internal security and compliance policies. Qualifications 3+ years of experience in Linux/Unix systems administration. Strong understanding of internet protocols and networking concepts: DNS, DHCP, NTP, SMTP, TCP/IP, SSH, HTTPS, TLS, IPSec, VPN, etc. Experience in application and database-level monitoring and troubleshooting (e.g., Apache, Tomcat, MySQL). Proficiency in scripting languages: Shell, Python or Ruby. Hands-on experience with monitoring and logging tools such as Nagios, New Relic, Datadog, Splunk, Sumo Logic, ELK stack, etc. Experience with incident management tools like ServiceNow, JIRA, and PagerDuty. Basic knowledge of web fundamentals: HTML, JavaScript, CSS, server-side programming, and databases. Working knowledge of AWS or other cloud platforms. Experience with containers and orchestration platforms: Docker and Kubernetes. Familiarity with CI/CD ( Jenkins ) pipelines and automation tools. Knowledge of infrastructure-as-code using Terraform. Strong collaboration skills with cross-functional teams, including SRE, Security, and DevOps. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Lead DevOps Engineer Exp-6+years (Relevant 5years must) Location- TVM/Kochi Notice period- Immediate only Budget - 20 LPA skills - Azure, DevOps, AWS, CI/CD We are seeking a highly skilled and experienced Senior Cloud / DevOps Engineer with deep expertise in Microsoft Azure to join our dynamic technology team. The ideal candidate will have a strong foundation in cloud architecture, CI/CD pipeline development, infrastructure automation, and DevSecOps practices. This role is critical in driving the design, implementation, and optimization of scalable, secure, and resilient cloud-based solutions using Azure services. The selected candidate will play a key role in enabling continuous delivery, improving deployment frequency, and enhancing platform reliability. In addition to hands-on engineering responsibilities, the role involves close collaboration with development, operations, and security teams to ensure that best practices in infrastructure-as- code, monitoring, security compliance, and cost optimization are consistently applied across environments. The engineer will also contribute to developing reusable DevOps templates and frameworks to accelerate project delivery and ensure operational excellence. Job Description / Duties and Responsibilities • Collaborate with development teams to establish and enhance continuous integration and delivery (CI/CD) pipelines, including source code management, build processes, and deployment automation. • Publish and disseminate CICD best practices, patterns, and solutions. • Design, configure, and maintain cloud infrastructure components using platforms such as Azure, AWS, GCP, and other cloud providers. • Implement and manage infrastructure as code (IaC) using tools like Terraform or Bicep or CloudFormation to ensure consistency, scalability, and repeatability of deployments. • Monitor and optimize cloud-based systems, addressing performance, availability, and scalability issues. • Implement and maintain containerization and orchestration technologies like Docker and Kubernetes to enable efficient deployment and management of applications. • Collaborate with cross-functional teams to identify and resolve operational issues, troubleshoot incidents, and improve system reliability. • Establish and enforce security best practices and compliance standards for cloud infrastructure and applications. • Automate infrastructure provisioning, configuration management, and monitoring tasks using tools like Ansible, Puppet, or Chef. • Ensure that the service’s uptime and response time SLAs/OLAs are met or surpassed. • Build or maintain CICD building blocks and shared libraries proactively for app and development teams to enable quicker build and deployment. • Actively participate in bridge calls with team members and contractors/vendors to prevent or quickly address problems. • Troubleshoot, identify, and fix problems in the DevSecOps domain. • Ensure incident tracking tools are updated in accordance with established norms and processes, gather all essential data and document any discoveries and concerns. • Align with technological Systems/Software Development Life Cycle (SDLC) processes and industry-standard service management principles (such as ITIL) • Create and publish engineering platforms and solutions Job Specification / Skills and Competencies • Expertise in any one of Azure/AWS/GCP. Azure is a mandatory requirement. • 8+ years of related job experience. • Strong experience in containerization and container orchestration technologies - Docker, Kubernetes, etc. • Strong Experience with infrastructure automation tools like Terraform/Bicep/CloudFormation, etc. • Knowledge of DevOps Automation (Terraform, GitHub, GitHub Actions) • Good knowledge of Monitoring/Observability tools and processes inclusive CloudWatch, ELK stack, CloudTrail, Kibana, Grafana, Prometheus. Infra monitoring using Nagios or Zabbix. • Experience in working with Operations team in Agile Development model and all SDLC phases. • Comprehensive technical expertise in a variety of DevSecOps toolkits, including Ansible, Jenkins, Artifactory, Jira, Black Duck, Terraform, Git/Version Control Software, or comparable technologies • Familiarity with information security frameworks and standards. • Exposure to the Render cloud platform is desirable and considered a plus. • Familiarity with API Security, Container Security, Azure Cloud Security • Excellent analytical and interpersonal skills • Strong debugging/troubleshooting skills. • To adhere to the Information Security Management policies and procedures.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact? You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes? 2+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7950 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

You will be responsible for maintaining the Global Messaging Network of Tata Communications in the Network Operations Center, Global Customer Service Center, Enterprise Services. You will work in a 24*7 shift environment as part of the Service Assurance team, focusing on resolving faults swiftly and proactively mitigating network issues. Your primary duty will be to ensure the availability of CPaaS services and platform elements on the Global Messaging Network. Your responsibilities will include controlling network faults, performing Root Cause Analysis, discussing Permanent Corrective Actions with stakeholders, and implementing service routing configurations. Additionally, you will identify faults in customers" networks globally and collaborate to address and resolve them. You will work closely with cross-functional teams such as Engineering, Product, and Delivery to address customer and supplier issues effectively. As a qualified candidate, you should have a Graduate Engineer or Diploma in Electronics, Electronics & Telecom, or Computers. Preferred certifications include Unix/Linux, AWS Cloud, CI/CD (e.g., GIT, Jenkins, Ansible), and SQL Databases. You must possess a good understanding of various telecom standards and protocols (SMPP, SS7, SIP, GSM, RCS, API's like REST/HTTP, JSON/XML) and be proficient in Linux, relational databases, and scripting languages like Python or PHP. Moreover, you should excel in incident management tools like Service Now or Jira, as well as monitoring and alerting tools such as Zabbix, New Relic, Quick Sight, and Nagios. Your troubleshooting skills, ability to diagnose complex technical issues, and passion for learning new technologies will be essential in this role. It is crucial to exhibit good analytical, diagnostic, and problem-solving skills, along with effective communication abilities and a customer-centric approach. Your willingness to embrace challenges, dynamic nature, and teamwork will contribute to your success in this role.,

Job Information Industry IT Services Date Opened 07/17/2025 Job Type Technical Support Work Experience 2-4 years City Mumbai State/Province Maharashtra Country India Zip/Postal Code 400080 Job Description What we want: As a System Administrator, you will be responsible for maintaining, monitoring, and troubleshooting a variety of server environments across Linux and Windows platforms. You should have hands-on experience with cloud services (AWS/Azure), web servers, database systems, and email servers. This is a hands-on role that requires technical proficiency and a proactive approach to system stability and performance. Who we are: Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies. For more details, please visit our website here. QualiSpace: QualiSpace by Vertoz (NSE: VERTOZ) is a premier cloud Solutions and infrastructure provider, delivering all-encompassing web presence solutions. Their offerings include Cloud Servers, Web Hosting, Advanced Enterprise Email solutions, Security Certificates, and more. Catering to 8000+ small and medium businesses. (qualispace.com) What you will do: Install, configure, and maintain Linux and Windows servers Manage and support cloud environments (AWS, Azure) for daily operations Deploy, configure, and maintain web servers such as Apache, Nginx, IIS Administer database servers including MySQL, MS SQL, and MongoDB Set up and troubleshoot email servers (e.g., Postfix, Exim, SmarterMail, Microsoft 365) Monitor system performance, uptime, and security Perform regular backups and ensure data integrity Respond to service outages and incidents in a timely manner Apply security patches, updates, and conduct basic hardening Assist in network configurations (firewalls, DNS, IP assignments, etc.) Maintain documentation for systems, configurations, and procedures Collaborate with senior admins and technical support teams as needed Requirements 2+ years of experience in system administration Good understanding of cloud platforms like AWS or Azure Proficiency in Linux (Ubuntu/CentOS) and Windows Server administration Hands-on experience with Apache, Nginx, and/or IIS Familiarity with MySQL, MS SQL, and/or MongoDB Experience working with email servers and basic troubleshooting Understanding of network basics including TCP/IP, DNS, and VPNs Strong problem-solving skills and attention to detail Willingness to work in rotational shifts (if required) and on-call support Good written and verbal communication skills - Preferred (Not Mandatory) Exposure to basic DevOps tools like Docker, Git, or Ansible Knowledge of monitoring tools like Zabbix, Nagios, or Prometheus Basic scripting knowledge (Bash, PowerShell, or Python) Benefits No dress codes Flexible working hours 5 days working 24 Annual Leaves International Presence Celebrations Team outings