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5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do : Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Ansible Tower Experience : 5-8 Years.
Posted 1 week ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Summary Looking for a tech-savvy engineer with 2–3 years’ experience in VoIP, Linux server administration, web server management, and MySQL. You’ll support and optimize our telecom infrastructure using Kamailio, Freeswitch, and related tools. Responsibilities Configure and maintain Kamailio and Freeswitch for SIP routing and telephony. Manage Linux servers (Ubuntu, CentOS): setup, patching, scripting. Handle NGINX/Apache web servers and secure with SSL. Support MySQL databases: tuning, backups, indexing. Collaborate with dev/network teams for integration and support. Requirements 2–3 years in Kamailio/Freeswitch setup and Linux administration. Hands-on with web servers and MySQL optimization. Knowledge of SIP/RTP, Wireshark, basic scripting (Shell/Python). Experience with monitoring tools (Nagios/Prometheus).
Posted 1 week ago
4.0 - 8.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Knowledge of Active Directory architecture and concepts. Installation and Configuration of Domain Controllers in enterprise environment. Monitoring and maintenance of Windows Server operating system components like Active Directory, Group Policy, Backup tool, WSUS & IIS Knowledge of RAID and logical volume management in VMware environment Knowledge of industry standards and best practices. Knowledge for access control and security rights management in Windows Server 2012 environment Key Responsibilities: Require VMware VSphere administration skills Conceptual /practical knowledge Windows Server 2008 & 2012 administration skills Should possess / knowledge about Citrix Desktop virtualization & trouble shooting skills Experience in P2V, VMotion and VMware virtual center. Managing Vmware, Citrix Servers, IBM Lotus Notes Backup and Restore activities on backup tools like HP DP or any third-party tools Can manage Symantec Antivirus, DLP server or atleast conceptual knowledge Responsible for providing IT assistance for troubleshooting to other IT support team Should be lead team of atleast 4 engineers
Posted 1 week ago
5.0 years
0 Lacs
Delhi, India
Remote
Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. About The Role & Team We are looking for a Monitoring and DevOps Tools Specialist to join our E&T Integrated System Support Engineering(ISSE) team to implement and maintain end-to-end monitoring solutions and administering and supporting DevOps tools to ensure system reliability, performance, and operational efficiency. You will be based in our Gurugram office , as well as gain international exposure interacting with people across the company in Geneva, London, Barcelona, Montreal, Paris, Dubai, Singapore. Wait. You might wonder: “What do we do at SITA FOR AIRCRAFT?” We make flight operations, air traffic management and aircraft maintenance more sustainable and efficient. How? Enabling collaboration between people and organizations in the air transport industry through: Communication - connecting aircraft and people around the world Data & Platform - Turning aircraft data into valuable insight for the entire industry Applications - Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient What You’ll Do You will get to develop, step by step and over the months, on the following type of activities: Participate in the planning and implementation of new Tools and it’s Lifecycle Maintenance. Help build a DevOps culture across the organization and reliability. Learn and apply IT best practices, security policies, and compliance standards relevant to systems monitoring and operations. Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually. Collaborate with cross-functional teams to ensure successful deployment and integration of DevOps tools. Qualifications ABOUT YOUR SKILLS Good Understanding of tools such as Git, Jira, Confluence, Jenkins/Bamboo/Gitlab etc Understanding of Linux operating systems and scripting languages such as Bash and Python Theoretical or Hands-on experience in System Administration activities. Wiling to explore latest DevOps Tools, proof of concept implementation and technical documentation. Participate in DevOps Tools upgrades, installation, and life cycle maintenance. Familiarity with Infrastructure as Code tools like Terraform is a plus. Comfortable using cloud-related technologies such as Azure/AWS/GCP (Preferably Azure) Familiar with basic administration and usage of monitoring tools such as New Relic, Nagios, Prometheus, Grafana, and SolarWinds, with a willingness to learn and grow expertise Good knowledge in managing ServiceNow tickets for incident, problem, and change management, with an understanding of SLA-driven resolution processes. Basic programming skills and scripting skills are required. Familiarity with config management tool like Ansible/Puppet. A graduate in Computer Science or related discipline and 5+ years of relevant experience in software and/or System Administration stream. Attention to detail, working in an environment where precision and accuracy is required. Problem solving skills - ability to follow problems through to resolution. Good organizational skills, ability to multi-task with good management skills. NICE-TO-HAVE Familiar with CI/CD pipeline automation and deployment frameworks such as Docker, Kubernetes Exposure to other monitoring tools such as Elastic, Logstash, Kibana, Dynatrace, Datadog, and observability methodologies. Any past experience in Aviation domain is desirable. What We Offer We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! 🙌🏽 Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
Posted 1 week ago
8.0 - 12.0 years
20 - 25 Lacs
Gurugram
Work from Office
Responsibilities: Mentor engineers and build automation tools for cloud infrastructure provisioning using AWS (EC2, S3, CloudFront, RDS, Route 53, etc.) Design and implement CI/CD pipelines and integration solutions Manage infrastructure services such as monitoring, orchestration, and continuous delivery Collaborate with development teams to build scalable and reliable services Troubleshoot and resolve networking and DNS issues using tools like Route 53 Skills Required: 7+ years of experience with Unix/Linux; proficient in Python, Shell, or Bash scripting Strong hands-on experience with AWS core services (VPC, EC2, S3, Route 53, RDS, EKS) Proficient in automation/configuration tools such as Ansible, Jenkins Solid experience in CI/CD processes Expertise in monitoring tools (Nagios, Zabbix, Dynatrace) and experience with SIEM/ELK Knowledge of Serverless Architecture and Kubernetes Proficiency in IaaS tools like Terraform Good understanding of infrastructure security, audit, and compliance practices Strong background in scalability, reliability engineering, and Agile methodologies
Posted 1 week ago
2.0 - 4.0 years
4 - 8 Lacs
Gurugram
Work from Office
Do You Make The Cut? Are you looking to explore whats possible in a collaborative, innovative work environment? Is your goal to work with a team of talented professionals who are keenly focused on solving complex business problems and supporting product innovation with technology? If so, you might be our next DevOps Engineer, where you will be a part of team and responsible in supporting and managing our AWS cloud infrastructure. As a DevOps engineer you will be handling our day to day operations of infra and will work with the team of developers by helping them in fulfilling any infra requirements. Education: Bachelors / Masters in Software Engineering Responsibilities As a part of team you will design and develop tools, plug-ins, and solutions necessary for CI/CD workflow using Jenkins, GitHub, Docker, REST APIs, and other services. You will setup and maintain infrastructure in AWS to host multiple software services to support product development. You will troubleshoot and resolve issues related to networking, DNS using Route S3 and other system tool. You will setup and manage VPN for users and systems to enable secure remote access and data upload. You will design release process to promote/push SW to multiple environments and generate release notes. Handle escalation management of production issues. Sounds Like You? Hands on experience with Unix/Linux and comfortable with coding or scripting in Python, Shell or Bash Scripting for deployment and management. Hands on experience with AWS Core Services including VPC, EC2, S3, Route 53, RDS Experience with automation/configuration management using either Puppet, Chef orJenkins. Experience in Continuous Integration (CI)/ Continuous Delivery (CD). In-depth knowledge of scalability and reliability engineering. Managing and configuring monitoring systems using Nagios, Ganglia, Zabbix etc. Good understanding of Kubernetes. Experience with SIEM/ELK and Serverless Architecture.
Posted 1 week ago
4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Job Title: Software Engineer – Salesforce Location: Gurgaon, Haryana, India Department: Customer, Operations & Risk (COR), Moody’s Analytics Reporting Manager: Manav Vatsyayana Employment Type: Full-Time About The Role We are looking to bring on board a skilled and motivated Software Engineer to join our Production Support team within Moody’s Analytics. This role is critical to ensuring the stability, performance, and continuous improvement of our Salesforce platform and its integrations with enterprise systems. You will be part of a dynamic team that supports global users and collaborates closely with cross-functional stakeholders, vendors, and agile teams. If you are passionate about Salesforce technologies, thrive in high-availability environments, and enjoy solving complex problems, I’d love to hear from you. Key Responsibilities Provide daily production support for Salesforce applications, ensuring timely resolution of incidents and service requests. Lead and manage ticket inflow, task assignments, and daily reporting. Collaborate with L1 business leads to prioritize tasks and ensure alignment with business needs. Drive root cause analysis and resolution of integrated data issues across platforms. Oversee release management and operational support activities. Design and implement automation for build, release, and deployment processes. Support deployment of new features and configuration changes using DevOps tools. Communicate incident and request statuses to stakeholders, including senior leadership. Participate in project transitions, UAT, and knowledge transfer activities. Act as Duty Manager on a rotational basis, including weekends, for major incident management (if required). Participate in team meetings, document procedures, and ensure service level targets are met. Required Skills And Competencies Salesforce certifications: Administrator, Platform App Builder, and Platform Developer I. Apttus CPQ and FinancialForce certifications are a plus. Strong understanding of ITIL disciplines: Event, Incident, Request, Problem, Release, and Knowledge Management. Experience with data quality tools and techniques (e.g., SQL/SOQL for profiling, validation, cleansing). Proficiency in DevOps tools: GitHub and Jira or other similar tools like Bitbuket, AutoRabit, SVN, Aldon, TFS, Jenkins, Urban Code, Nolio and Puppet. Experience supporting Salesforce applications and ERP/data integration tools (e.g., SAP, MuleSoft, Informatica, IBM SPM). Strong analytical and problem-solving skills with attention to detail. Ability to manage competing priorities in a fast-paced, Agile environment. Excellent communication and interpersonal skills. Proficiency in reporting and analysis tools (e.g., Excel, PowerPoint). Familiarity with workload automation and monitoring tools such as BMC Remedy, Control-M, Tivoli, Nagios, and Splunk is advantageous. Education And Experience Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. Minimum 4 years of experience in software development, DevOps, and production support, preferably within the financial services sector. About The Team You’ll be joining the Production Support Team under the Business Systems group in the Customer, Operations & Risk business unit. Our team supports Moody’s Analytics employees globally who rely on the Salesforce CRM platform. This is an exciting opportunity to work on cutting-edge Salesforce technologies and contribute to a high-impact support function. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Posted 1 week ago
5.0 years
0 Lacs
Delhi, India
On-site
Role Overview: We are looking for Site Reliability Engineers to manage mission-critical cloud infrastructure for our customers globally. This role entails performing all actions required to maintain, enhance and ensuring smooth continuity of multiple production environments. Responsibilities: Your responsibilities in this role will be centered around the following: 1. Run the production environment by monitoring availability and taking a holistic view of system health. 2. Provide predictive insights into the health of the system and suggest measures to optimize and safeguard against future abnormalities. 3. Build software and systems to manage platform infrastructure and applications. 4. Improve reliability, quality, and time-to-market of our suite of our cloud and on-prem software solutions. 5. Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement. 6. Provide primary operational support and engineering for multiple large-scale distributed infrastructure and related applications. Requirements: This is an in-depth technical role with complete focus on the upkeep and betterment of the production systems. This role requires proven experience and the ability to handle all the aspects of the above goals. We’ll be evaluating your candidature on the following criteria: 1. 5+ years of experience and a proven track record of maintaining and supporting large scale infrastructure and cloud systems. 2. Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding 3. Partner with development teams to improve services through rigorous testing and release procedures 4. Participate in system design consulting, platform management, and capacity planning. 5. Create sustainable systems and services through automation and uplifts. 6. Balance feature development speed and reliability with well-defined service level objectives. Technical Translation of the Above: • In-depth and hands-on knowledge of automation. technologies with extensive expertise in Terraform or Ansible. • In-depth and hands-on knowledge of Linux and MySQL, programming and scripting using Bash, Python/alternate. • In-depth knowledge of maintaining any on-prem cloud solutions like OpenStack/Cloud Stack/Open Nebula/vCloud etc. • In-depth and hands-on knowledge of containers and container orchestration using Kubernetes. • In-Depth and hands on knowledge on any monitoring system (Prometheus/Nagios/Zabbix/SolarWinds/ManageEngine etc.). Experience of implementing correlation and predictive analysis into monitoring of the systems. • Hands on extensive experience of implementing, maintaining high availability systems. Ensuring backup and ensuring business continuity in a seamless manner. • Thorough conceptual knowledge of distributed systems, storage, networking, SDN, SDS. Bonus attributes that will help your application: • Knowledge of Cloud Stack/Citrix CloudPlatform and involvement as an administrator/maintainer/committer/tester/support engineer. • Data centre or ISP experience in a similar role. • Knowledge of GPU based systems, Nvidia BCM, GPU Virtualisation techniques. • Worked in supporting AI/ML workloads
Posted 1 week ago
0.0 - 1.0 years
1 Lacs
Calcutta
Remote
Job Title: NOC Engineer (Fresher/Entry-Level) Location: New Town, Kolkata Job Type: Full-time | Telecom Services Experience Required: 0–1 year (Freshers with relevant training/projects can apply) Department: Network Operations Center (NOC) Job Summary: We are seeking a motivated and technically inclined NOC Engineer (Entry-Level) to join our Network Operations team. This is a great opportunity for recent graduates or candidates with relevant certifications/projects in Asterisk, VoIP, Networking, or Linux to begin their career in the telecom industry. You'll work with senior engineers and receive on-the-job training to build, maintain, and support telephony infrastructure and services. Required Skills (Training/Academic Exposure): Basic understanding of VoIP and telephony protocols like SIP Familiarity with Linux-based systems (Ubuntu/CentOS) Basic networking concepts: TCP/IP, NAT, Firewall rules Exposure to scripting languages like Bash or Python (academic or self-learned) Understanding of databases like MySQL or MongoDB (project-level) Willingness to learn Asterisk, IPPBX, EPABX systems Preferred/Bonus Skills (Nice to Have): Academic project or certification in VoIP or Asterisk Exposure to OpenSIPS/Kamailio or other SIP proxies Familiarity with network monitoring tools (Nagios, Zabbix, etc.) Basic knowledge of telecom billing and call routing Key Responsibilities (Training will be provided): Assist in monitoring VoIP traffic and network health Support senior engineers in troubleshooting voice/network issues Learn and contribute to deployment and configuration of PBX systems Participate in system maintenance and upgrade activities Maintain documentation and incident reports Soft Skills: Eagerness to learn and grow in the telecom domain Good verbal and written communication Team player with a proactive and analytical approach If you’re enthusiastic about telecom technologies and eager to build a career in VoIP and networking, we’d love to hear from you. Freshers with strong foundational skills or relevant coursework are encouraged to apply. Job Type: Full-time Pay: Up to ₹180,000.00 per year Benefits: Work from home Work Location: In person
Posted 1 week ago
4.0 - 9.0 years
6 - 15 Lacs
Bengaluru
Work from Office
Job Summary: We are looking for an experienced Senior Network Engineer with a good background in Ansible to join our team. The ideal candidate will involve in implementation, and management of advanced network infrastructures, focusing on automation and optimization. Key Responsibilities: Managing network infra with 24/7 support environment and provide 99% network up time Managing & Troubleshooting of LAN, VLAN, Web filter, IP routing, LACP, Wireless & WAN networks Hands on experience on Palo Alto firewalls , Cisco switches, HP Procurve, Aruba Wireless Good to have knowledge on F5 load balancer, ClearPass, Aruba Wireless IAP/ Controller based Radius Integration Develop, test, and maintain Ansible for network automation. Monitor network performance and implement improvements. Troubleshoot and resolve advanced network issues. Collaborate with cross-functional teams to ensure network reliability and security. Mentor junior network engineers and provide technical guidance. Maintain comprehensive network documentation and ensure compliance with industry standards. Qualifications: Bachelors degree in computer science, Information Technology, or a related field. Extensive experience as a Network Engineer, with a focus on senior-level responsibilities. Knowledge in Ansible for network automation . Deep understanding of network protocols (e.g., TCP/IP, BGP, OSPF). Experience with network hardware (e.g., routers, switches, firewalls). Strong problem-solving and communication skills. Relevant certifications (e.g., CCNA, CCNP, CPNSA) are highly desirable. Preferred Skills: Experience with cloud networking (e.g., AWS, Azure). Familiarity with other automation tools (e.g., Terraform, Puppet). Knowledge of network security best practices. Knowledge in scripting languages (e.g., Python, Bash). Experience with network monitoring tools (e.g., Nagios, SolarWinds). Understanding of SDWAN (Software-Defined Networking) technologies. Knowledge of containerization and orchestration (e.g., Docker, Kubernetes). Experience with VPN and remote access solutions. Familiarity with ITIL processes and frameworks. If you're interested, you can share your resume with me via email at speta@logixhealth.com.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Hi, Exp: 2-6 Years Primary Skill : Expert knowledge and experience of Reporting tools like Splunk & Dynatrace, including setup of indexers, forwarders, dashboarding, creating alerts etc. Good knowledge in query, saved search and dashboard amongst others Primary Skill : Expert experience (inc. setup & infrastructure and backend knowledge) on Monitoring & Reporting tools like Splunk/Nagios/Dynatrace , HPOVO, SNMP etc. required Secondary Skills : Excellent knowledge of Unix/Linux, Oracle, Apache, Tomcat, JBOSS, Basic Java, Change Control Systems (GIT, SVN). Ticketing / task tool like Remedy, Jira. Release & Deployment experience in Unix / Linux / Cloud Based Environments. If interested please share resume at deepika.eaga@quesscorp.com
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: Associate Director – IT Infrastructure & Operations Location: Hyderabad, India Job Summary: GTO is seeking a highly motivated and experienced Associate Director of Infrastructure Operations to lead our dynamic and growing infrastructure team. This critical role is responsible for the reliable, secure, and efficient operation of our entire IT infrastructure, including network, servers, storage, cloud environments, and critical systems. The Associate Director will drive operational excellence, implement best practices, manage vendor relationships, and ensure the infrastructure supports the company's strategic objectives. This position requires strong technical acumen, exceptional leadership skills, and a proactive approach to problem-solving in a fast-paced environment. The Associate Director of Operations reports to Director of Operations. The primary responsibility to make sure the 99.99% availability is maintained across environment across 84 sites that are in different regions across the globe. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone. Key Responsibilities: Leadership and Team Management: • Lead, mentor, and develop a team of infrastructure operations engineers and specialists. • Foster a collaborative, high-performing, and results-oriented team culture. • Set clear performance expectations, provide regular feedback, and conduct performance reviews. • Manage team schedules, on-call rotations, and ensure adequate staffing levels. • Identify training and development needs within the team. Infrastructure Operations and Maintenance: • Oversee the day-to-day operations, maintenance, and monitoring of all IT infrastructure components (servers, storage, network, firewalls, load balancers, etc.). • Ensure high availability, performance, and stability of critical systems and services. • Implement and enforce ITIL best practices for incident, problem, change, and configuration management. • Develop and maintain comprehensive documentation for infrastructure configurations, processes, and procedures. • Manage and optimize backup, recovery, and disaster recovery processes. • Collaborate with Design, Engineering, Capacity, Strategy, Security and Application teams Cloud Infrastructure Management: • Manage and optimize our cloud infrastructure (e.g., AWS, Azure, GCP) for performance, cost-efficiency, and security. • Implement and maintain cloud monitoring and alerting systems. • Ensure compliance with cloud security policies and best practices. Security and Compliance: • Collaborate with the security team to implement and maintain security policies and procedures for the infrastructure. • Ensure compliance with relevant industry regulations and standards (e.g., SOC 2, SOCr, NIST, RAP and PCI). • Participate in security audits and implement remediation plans. Collaboration and Communication: • Collaborate effectively with other IT teams (e.g., development, security, support) and business stakeholders. • Communicate clearly and concisely with technical and non-technical audiences regarding infrastructure status, incidents, and projects. • Participate in strategic planning and contribute to the development of IT roadmaps. Problem Solving and Incident Management: • Lead the resolution of complex infrastructure issues and outages. • Conduct root cause analysis and implement preventative measures. • Develop and maintain incident response plans. Continuous Improvement: • Identify opportunities for process improvement and automation within infrastructure operations. • Implement solutions to enhance efficiency, reliability, and scalability. • Stay current with emerging technologies and industry trends. Reporting & Strategic Insights • Deliver actionable dashboards and reports on device health, user experience, automation outcomes, and support KPIs. • Present EUX insights and strategy recommendations to IT leadership. Technical Expertise: • Strong technical expertise across a broad range of infrastructure technologies, including: • Server operating systems (Windows Server, Linux) • Networking (TCP/IP, DNS, DHCP, routing, switching, firewalls, VPN) • Storage solutions (EMC, iSilon, SAN, NAS) • Virtualization technologies (VMware, NSX) • Cloud platforms (AWS, Azure, GCP) – deep understanding of at least one is required. • Monitoring and alerting tools (e.g., SolarWinds, Nagios, SCOM, CloudWatch, Azure Monitor) • Automation tools (e.g., Ansible, Chef, Puppet, scripting languages like Python, PowerShell) • Collaboration tools (O365, Zoom, Teams) • Database management (Oracle, OCI, MsSQL, MySQL) • Oversee the deployment, maintenance, and innovation of core EUX platforms: JAMF, SCCM, Intune, Nexthink, Moveworks, and AI-based support tools. • Responsible for managing day to day operations and managing the floor operations of Technical Services, End User Client, End User Experience, Cross Functional Services • Manage lifecycle and standards for end-user hardware, peripherals, and operating systems across the enterprise. • Proven ability to lead and motivate technical teams. • Excellent problem-solving and analytical skills. Knowledge: • Working knowledge on managing Cloud operational support services (AWS and/ or GCP and/ or Azure and/ or SaaS) • Working knowledge of service monitoring tools such as: SolarWinds Orion, Microsoft System Center Operations Manager, and Nagios • Working knowledge of RedHat Linux, Windows, VMWare, EMC & NetApp Storage, Backups, and Cisco Networking devices • Working knowledge of ServiceNow and Alert Integrations • Working knowledge of Data Center Co-Location Services with heavy emphasis on monitoring • Working knowledge of Change and Production Control Frameworks as set forth in the ITILv.3 library Skills: • Ability to build, influence, lead and motivate effective teams towards end results • Ability to work effectively with all levels of staff, clients and other IT personnel • Ability to negotiate with customers to reach agreement on common goals and service levels • Ability to conduct thorough root cause analysis to resolve issues • Ability to create and present I&O information to executive management Experience: • Minimum 5 years of experience in a global 24/7 operations role • Experience in managing co-location relationships with heavy emphasis on Outsourcing relationships • Experience in Cloud technologies AWS and/ or GCP and/ or Azure • Experience in managing RedHat Linux, Windows, VMWare, EMC & NetApp Storage, Backups, and Cisco Networking devices • Experience in analysis of complex infrastructure problems • Strong interpersonal skills and the ability to effectively communicate with a wide range of stakeholders • Ability to gather data, compile information, and prepare reports for Executive Management • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. • Ability to provide technical guidance and leadership to professional personnel in area of expertise. • Ability to provide and drive data collection needs for various annual Corporate Audits: SOX, PCI, etc. • Strong understanding of ITIL principles and best practices. • Excellent communication (written and verbal) and interpersonal skills. • Experience in managing vendor relationships and budgets. • Knowledge of security best practices and compliance requirements. • Work with technology leadership team and assist with scheduled changes, maintenances and unplanned incidents • Coordinates and supports disaster recovery procedures and assists in the development of disaster recovery plans • Reviews historical data for trend analysis • Departmental Requirements • Available for all critical outages by driving the team to service restoration Qualifications: • Education: Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred. • Experience: Minimum of 10 years of experience in (Insert function here) or a similar role, with at least 5 years of experience managing offshore technical teams. • Technical Skills: Strong understanding of software development, IT infrastructure, and project delivery methodologies. • Leadership Skills: Proven ability to lead and inspire technical teams, with excellent interpersonal and communication skills. • Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges. • Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones. Preferred Qualifications: • Experience working in a global organization with distributed teams. • Certification in (Insert function here) • Knowledge and Certifications in ITIL, Agile and DevOps practices. About Us: We are a leading organization committed to leveraging technology to drive business success. Our team is dedicated to innovation, collaboration, and delivering exceptional results. Join us and be a part of a dynamic and forward-thinking company. How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications.
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: Senior Manager – IT Infrastructure & Operations Location: Hyderabad, India Job Summary: GTO is seeking a highly motivated and experienced Senior Manager of Infrastructure Operations to lead our dynamic and growing infrastructure team. This critical role is responsible for the reliable, secure, and efficient operation of our entire IT infrastructure, including network, servers, storage, cloud environments, and critical systems. The Senior Manager will drive operational excellence, implement best practices, manage vendor relationships, and ensure the infrastructure supports the company's strategic objectives. This position requires strong technical acumen, exceptional leadership skills, and a proactive approach to problem-solving in a fast-paced environment. The Senior Manager of Operations reports to Director of Operations. The primary responsibility to make sure the 99.99% availability is maintained across environment across 84 sites that are located in different regions across the globe. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone. Key Responsibilities: Leadership and Team Management: Lead, mentor, and develop a team of infrastructure operations engineers and specialists. Foster a collaborative, high-performing, and results-oriented team culture. Set clear performance expectations, provide regular feedback, and conduct performance reviews. Manage team schedules, on-call rotations, and ensure adequate staffing levels. Identify training and development needs within the team. Infrastructure Operations and Maintenance: Oversee the day-to-day operations, maintenance, and monitoring of all IT infrastructure components (servers, storage, network, firewalls, load balancers, etc.). Ensure high availability, performance, and stability of critical systems and services. Implement and enforce ITIL best practices for incident, problem, change, and configuration management. Develop and maintain comprehensive documentation for infrastructure configurations, processes, and procedures. Manage and optimize backup, recovery, and disaster recovery processes. Collaborate with Design, Engineering, Capacity, Strategy, Security and Application teams Cloud Infrastructure Management: Manage and optimize our cloud infrastructure (e.g., AWS, Azure, GCP) for performance, cost-efficiency, and security. Implement and maintain cloud monitoring and alerting systems. Ensure compliance with cloud security policies and best practices. Security and Compliance: Collaborate with the security team to implement and maintain security policies and procedures for the infrastructure. Ensure compliance with relevant industry regulations and standards (e.g., SOC 2, SOCr, NIST, RAP and PCI). Participate in security audits and implement remediation plans. Collaboration and Communication: Collaborate effectively with other IT teams (e.g., development, security, support) and business stakeholders. Communicate clearly and concisely with technical and non-technical audiences regarding infrastructure status, incidents, and projects. Participate in strategic planning and contribute to the development of IT roadmaps. Problem Solving and Incident Management: Lead the resolution of complex infrastructure issues and outages. Conduct root cause analysis and implement preventative measures. Develop and maintain incident response plans. Continuous Improvement: Identify opportunities for process improvement and automation within infrastructure operations. Implement solutions to enhance efficiency, reliability, and scalability. Stay current with emerging technologies and industry trends. Technical Expertise: Strong technical expertise across a broad range of infrastructure technologies, including: Server operating systems (Windows Server, Linux) Networking (TCP/IP, DNS, DHCP, routing, switching, firewalls, VPN) Storage solutions (EMC, iSilon, SAN, NAS) Virtualization technologies (VMware, NSX) Cloud platforms (AWS, Azure, GCP) – deep understanding of at least one is required. Monitoring and alerting tools (e.g., SolarWinds, Nagios, SCOM, CloudWatch, Azure Monitor) Automation tools (e.g., Ansible, Chef, Puppet, scripting languages like Python, PowerShell) Collaboration tools (O365, Zoom, Teams) Database management (Oracle, OCI, MsSQL, MySQL) Proven ability to lead and motivate technical teams. Excellent problem-solving and analytical skills. Knowledge: Working knowledge on managing Cloud operational support services (AWS and/ or GCP and/ or Azure and/ or SaaS) Working knowledge of service monitoring tools such as: SolarWinds Orion, Microsoft System Center Operations Manager, and Nagios Working knowledge of RedHat Linux, Windows, VMWare, EMC & NetApp Storage, Backups, and Cisco Networking devices Working knowledge of ServiceNow and Alert Integrations Working knowledge of Data Center Co-Location Services with heavy emphasis on monitoring Working knowledge of Change and Production Control Frameworks as set forth in the ITILv.3 library Skills: Ability to build, influence, lead and motivate effective teams towards end results Ability to work effectively with all levels of staff, clients and other IT personnel Ability to negotiate with customers to reach agreement on common goals and service levels Ability to conduct thorough root cause analysis to resolve issues Ability to create and present I&O information to executive management Experience: Minimum 5 years of experience in a global 24/7 operations role Experience in managing co-location relationships with heavy emphasis on Outsourcing relationships Experience in Cloud technologies AWS and/ or GCP and/ or Azure Experience in managing RedHat Linux, Windows, VMWare, EMC & NetApp Storage, Backups, and Cisco Networking devices Experience in analysis of complex infrastructure problems Strong interpersonal skills and the ability to effectively communicate with a wide range of stakeholders Ability to gather data, compile information, and prepare reports for Executive Management Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to provide technical guidance and leadership to professional personnel in area of expertise. Ability to provide and drive data collection needs for various annual Corporate Audits: SOX, PCI, etc. Strong understanding of ITIL principles and best practices. Excellent communication (written and verbal) and interpersonal skills. Experience in managing vendor relationships and budgets. Knowledge of security best practices and compliance requirements. Work with technology leadership team and assist with scheduled changes, maintenances and unplanned incidents Coordinates and supports disaster recovery procedures and assists in the development of disaster recovery plans Reviews historical data for trend analysis Departmental Requirements Available for all critical outages by driving the team to service restoration Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred. Experience: Minimum of 10 years of experience in (Insert function here) or a similar role, with at least 5 years of experience managing offshore technical teams. Technical Skills: Strong understanding of software development, IT infrastructure, and project delivery methodologies. Leadership Skills: Proven ability to lead and inspire technical teams, with excellent interpersonal and communication skills. Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges. Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones. Preferred Qualifications: Experience working in a global organization with distributed teams. Certification in (Insert function here) Knowledge and Certifications in ITIL, Agile and DevOps practices. About Us: We are a leading organization committed to leveraging technology to drive business success. Our team is dedicated to innovation, collaboration, and delivering exceptional results. Join us and be a part of a dynamic and forward-thinking company. How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications.
Posted 1 week ago
3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Cloud/Linux Administrator For Gurgaon Location Job Summary: We are seeking a skilled and proactive Cloud/Linux Administrator to join our IT infrastructure team. The ideal candidate will have hands-on experience with AWS Cloud , RedHat Linux OS administration , and a strong background in patching and troubleshooting . You will be responsible for maintaining the health, performance, and security of our cloud and on-premise Linux environments. Key Responsibilities: Administer and maintain AWS cloud infrastructure , including EC2, S3, IAM, VPC, and related services. Perform RedHat Linux OS administration , including installation, configuration, upgrades, and performance tuning. Manage and automate patching processes for Linux systems to ensure compliance and security. Troubleshoot and resolve system issues related to performance, connectivity, and configuration. Monitor system health and respond to alerts and incidents in a timely manner. Implement and maintain system security, backup, and disaster recovery procedures. Collaborate with DevOps, Security, and Application teams to support deployment and infrastructure needs. Document system configurations, procedures, and troubleshooting steps. Required Skills & Qualifications: 3+ years of experience in Linux system administration , preferably with RedHat . Strong hands-on experience with AWS Cloud services . Proficiency in patch management tools and automation scripts (e.g., Ansible, Shell, Python). Solid understanding of networking concepts , firewalls, and security best practices. Experience with monitoring tools (e.g., CloudWatch, Nagios, Zabbix). Strong problem-solving and analytical skills. Excellent communication and documentation abilities. Preferred Qualifications: AWS Certification (e.g., AWS Certified SysOps Administrator, Solutions Architect). Red Hat Certified System Administrator (RHCSA) or Engineer (RHCE). Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
Posted 1 week ago
3.0 years
0 Lacs
Chandigarh, India
On-site
Position Summary System Administrator is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats. The System Administrator has strong communication and customer service skills and can troubleshoot end-user support issues quickly. This role focuses on the initial intake, categorization, and assignment of incidents and alerts in a fast-paced Network Operations Center (NOC) environment. Education and Qualification Required Bachelor’s degree in project management, Business, IT, Engineering, or related field 3+ years of project management experience (industry-specific experience a plus) Familiarity with ITIL concepts (especially Incident Management). Experience with monitoring tools (e.g., N-central, Nagios, SolarWinds, PRTG). Hands-on with ticketing systems (HaloPSA, ServiceNow, ConnectWise, etc.). Strong attention to detail and ability to work under pressure. Clear communication and documentation skills. Preferred Preferred Certifications: ITIL V4 Certification Any Microsoft Certification or CCNA Soft Skills: Strong interpersonal and team collaboration skills High attention to detail and quality Ability to thrive in a fast-paced, deadline-driven environment Adaptability and a proactive mindset Responsibilities 1. Incident Intake and Initial Assessment Monitor multiple alerting systems, ticketing tools, and dashboards for new incidents and service degradation. Validate the authenticity and severity of alerts based on available information. Perform basic checks and initial investigation (ping test, service check, RDP attempt, etc.) to confirm issue before escalating. 2. Categorization and Prioritization Accurately categorize, prioritize, and assign incidents based on SLA, impact, and urgency. Tag alerts/tickets with the correct service category and client/environment details. Flag potential false positives and handle them according to standard procedures. 3. Escalation and Routing Route tickets to the appropriate support tier (L1/L2/L3), vendor, or resolver group promptly. Follow escalation protocols for high-priority (P1/P2) issues, including paging on-call staff if required. Communicate clearly and concisely with technical teams during handoffs. 4. Documentation and Ticket Quality Ensure tickets are fully documented with clear issue description, timestamps, initial actions taken, and observations. Attach logs, screenshots, or other evidence to aid in faster resolution. Update tickets with status changes and escalate any delays in resolution. 5. Monitoring and Tools Management Continuously monitor key systems (e.g., RMM, SIEM, N-central, SolarWinds, PRTG, etc.) for critical alerts. Acknowledge, suppress, or escalate alerts based on triage playbooks and severity. Report tool anomalies or gaps in alerting logic to engineering or tooling team. 6. Communication and Coordination Coordinate with internal teams, field engineers, and service desk for updates or verifications. Notify triage lead or incident manager in case of recurring or widespread issues. Communicate incident status to stakeholders when required, especially during major outages. 7. Process Adherence and Continuous Improvement Follow NOC SOPs and triage workflows strictly to ensure standardization. Participate in triage quality reviews and provide feedback for improving alert handling. Our Culture and You What does the day in life look like for System Administrator? You come to work each day in an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big. Our employees have indicated that with IT by Design, they will find a home where their passion and career goals finally intersect for them to live a life full of purpose. Why work with us – IT BY DESIGN IT By Design is a leading provider of comprehensive IT solutions, specializing in managed services, cloud solutions, cybersecurity, and more. Headquartered in the US with global teams in the Philippines and India, we focus on innovation, collaboration, and customer-centricity. We are dedicated to empowering businesses with cutting-edge technology solutions. Creating a team of life-long learners and with an employee-first approach, we offer a dynamic and collaborative work atmosphere which fosters a big, small company feel. We place emphasis on building meaningful relationships leading to a people/community-focused environment. And through our dedication to our clients, there is a huge value in adding to others’ lives. Our Core Values Humility: We approach every interaction with openness and respect, valuing the perspectives of others. Accountability: We take ownership of our actions and outcomes, ensuring reliability and trustworthiness in all that we do. Positivity: We maintain an optimistic and enthusiastic attitude, inspiring others and fostering a supportive work environment. Passion: We are deeply committed to our work, driven by a genuine enthusiasm for making a difference and delivering exceptional results. Your community: We prioritize the well-being and success of our community, contributing positively to the lives of those around us.
Posted 1 week ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a motivated and detail-oriented Software Engineer with 2+ years of experience, primarily in support and maintenance activities. The ideal candidate will be responsible for monitoring, troubleshooting, and resolving issues in production environments, collaborating with cross-functional teams, and ensuring system stability and performance. Primary Responsibilities Provide L1/L2 support for production systems and applications Monitor system performance and proactively identify issues Troubleshoot and resolve application and infrastructure-related problems Collaborate with development teams to escalate and resolve complex issues Perform root cause analysis and document findings Maintain and update support documentation and knowledge base Participate in deployment activities and post-deployment validation Ensure adherence to SLAs and timely resolution of support tickets Automate routine support tasks using scripts or tools Communicate effectively with stakeholders regarding issue status and resolution Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field 1+ years in Application Support Engineer Equivalent practical experience or certifications may also be considered Experience with ticketing systems like JIRA, ServiceNow, or similar Knowledge of scripting languages (e.g., Python, Shell, PowerShell) Familiarity with monitoring tools (e.g., Splunk, Nagios, Grafana) Basic understanding of networking and system administration Basic understanding of software development lifecycle (SDLC) Exposure to databases and ability to write basic SQL queries Proven good problem-solving and analytical skills Proven solid communication and documentation abilities Preferred Qualifications Experience with cloud platforms (AWS, Azure, GCP) Exposure to DevOps tools and CI/CD pipelines At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #Gen
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
JD for Linux Administration- · We are seeking a proactive and detail-oriented Linux System Administrator to join our IT Operations team. In this role, you will design, deploy, secure, and maintain our Linux-based infrastructure, ensuring high availability and optimal performance of critical services. Key Responsibilities:- · System Deployment & Configuration o Install, configure, and harden Linux distributions (RHEL/CentOS, Ubuntu, Debian). o Automate server provisioning using configuration management tools (Ansible, Puppet, Chef). · Authentication & Directory Services o Deploy, and manage RADIUS servers (e.g., FreeRADIUS) for VPN/Wi-Fi authentication. o Implement and maintain LDAP directory services (OpenLDAP, 389 DS) for centralized user management. · Database Administration o Install, configure, and tune databases (MySQL, MariaDB, PostgreSQL). o Develop backup, restore, and fail-over procedures to ensure data integrity. · Networking & Security o Configure firewalls (iptables, firewalld), VPNs (OpenVPN, IPsec), and network services (DNS, DHCP). o Enforce security best practices: patch management, SELinux policies, intrusion detection (fail2ban, auditd). · Monitoring & Troubleshooting o Implement and maintain monitoring solutions (Nagios, Zabbix, Prometheus/Grafana). o Respond to and resolve incidents; perform root-cause analysis and document findings. · Scripting & Automation o Develop shell and Python scripts to automate routine maintenance and reporting tasks. · Documentation & Collaboration o Maintain up-to-date runbooks, system diagrams, and SOPs. o Collaborate with developers and network engineers on deployments, capacity planning, and security audits. About US -: Webmobril is One of the top-notch IT companies based in Delhi, NCR; India and also established in the US. Offering exclusive and affordable Web, Mobile, and Game app development, Cyber Security Assessment, Digital Marketing services globally. Recently we started Staffing Services and Travel & Tourism services . We are a team of experienced, dedicated enthusiastic, innovative, and creative professionals to serve a range of business goals with our advanced tools and technologies. For more detail you can go through our company website: https://www.webmobril.com/
Posted 1 week ago
4.0 years
0 Lacs
Gurugram, Haryana
On-site
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Job Title: Software Engineer – Salesforce Location: Gurgaon, Haryana, India Department: Customer, Operations & Risk (COR), Moody’s Analytics Reporting Manager: Manav Vatsyayana Employment Type: Full-Time About the Role We are looking to bring on board a skilled and motivated Software Engineer to join our Production Support team within Moody’s Analytics. This role is critical to ensuring the stability, performance, and continuous improvement of our Salesforce platform and its integrations with enterprise systems. You will be part of a dynamic team that supports global users and collaborates closely with cross-functional stakeholders, vendors, and agile teams. If you are passionate about Salesforce technologies, thrive in high-availability environments, and enjoy solving complex problems, I’d love to hear from you. Key Responsibilities Provide daily production support for Salesforce applications, ensuring timely resolution of incidents and service requests. Lead and manage ticket inflow, task assignments, and daily reporting. Collaborate with L1 business leads to prioritize tasks and ensure alignment with business needs. Drive root cause analysis and resolution of integrated data issues across platforms. Oversee release management and operational support activities. Design and implement automation for build, release, and deployment processes. Support deployment of new features and configuration changes using DevOps tools. Communicate incident and request statuses to stakeholders, including senior leadership. Participate in project transitions, UAT, and knowledge transfer activities. Act as Duty Manager on a rotational basis, including weekends, for major incident management (if required). Participate in team meetings, document procedures, and ensure service level targets are met. Required Skills and Competencies Salesforce certifications: Administrator , Platform App Builder , and Platform Developer I . Apttus CPQ and FinancialForce certifications are a plus. Strong understanding of ITIL disciplines: Event, Incident, Request, Problem, Release, and Knowledge Management. Experience with data quality tools and techniques (e.g., SQL/SOQL for profiling, validation, cleansing). Proficiency in DevOps tools: GitHub and Jira or other similar tools like Bitbuket, AutoRabit, SVN, Aldon, TFS, Jenkins, Urban Code, Nolio and Puppet. Experience supporting Salesforce applications and ERP/data integration tools (e.g., SAP, MuleSoft, Informatica, IBM SPM). Strong analytical and problem-solving skills with attention to detail. Ability to manage competing priorities in a fast-paced, Agile environment. Excellent communication and interpersonal skills. Proficiency in reporting and analysis tools (e.g., Excel, PowerPoint). Familiarity with workload automation and monitoring tools such as BMC Remedy, Control-M, Tivoli, Nagios, and Splunk is advantageous. Education and Experience Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. Minimum 4 years of experience in software development, DevOps, and production support, preferably within the financial services sector. About the Team You’ll be joining the Production Support Team under the Business Systems group in the Customer, Operations & Risk business unit. Our team supports Moody’s Analytics employees globally who rely on the Salesforce CRM platform. This is an exciting opportunity to work on cutting-edge Salesforce technologies and contribute to a high-impact support function. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Position Overview Job Title: DevOps Engineer - VP Location: Pune, India Role Description This role is for Senior DevOps Engineer responsible for building tools and automation of various DevOps tools and framework. The candidate should have sound understanding on various Linux platforms including Infrastructure knowledge. Should have expert knowledge is various scripting tools, databases and middleware systems. The candidate should have excellent skills in automation tasks and the ability to setup CI-CD pipelines independently. The candidate should have sound knowledge in build-deployment tools and scripting knowledge. The candidate should have worked hands-on in containerization, virtualization and cloud computing (preferably GCP). Should investigate and resolve technical issues and perform root cause analysis for production and non-production issues. The candidate should have excellent innovation and troubleshooting skills. The candidate is expected to work closely with Team Leads or Software Development Managers and other key stake holders to ensure good quality, maintainable, scalable and high performing software applications are delivered to users. Should be coming from a strong technological background. Should be hands on and be able to work independently requiring minimal technical/tool guidance. Should support day-to-day tasks related to DevOps and platform support. Should be able to technically guide and mentor junior resources in the team. Work closely with team members and vendor team to design and develop software. Should have good communication, nice attitude towards learning new skills and strong positive outlook towards work ethics. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Hands-on in build, deployment and CI-CD tools and setup of automated pipelines Knowledge of Linux platforms and Cloud computing Very good knowledge in scripting tools such as Shell, Perl/Python Excellent knowledge in Kubernetes, Docker and other containerization platforms Should be able to design, build and automate tools and utilities Ability to build, maintain, manage, monitor environments for delivery Experience in Agile and SDLC processes Work closely with technology teams and key stakeholders Should be able to independently troubleshoot with excellent analytical and design skills Participate in daily stand-up meetings Articulate issues and risks to management in timely manner Should handle weekend production implementation Train other team members to bring them up to speed Analyze, monitor environments and infrastructure for platform stability Good to have knowledge on big-data platforms such as Hadoop Administration Your Skills And Experience Hands-on exposure in majority (if not all) of skills mentioned below: Extensive experience with hands-on skills on most of the DevOps tools/framework below: Version Control System tools - Bitbucket, SVN Continuous Integration tools - TeamCity, Jenkins, Bamboo Continuous Testing tools - Selenium, Cucumber Code Quality and Analysis - SonarQube Configuration Management tools – Ansible, Puppet/Chef Deployment automation tools – uDeploy (IBM UCD) Continuous Monitoring tools – Nagios, Splunk, Geneos Containerization tools - Docker, OpenShift, Kubernetes Build tools - Maven, Gradle, Ant Artifactory Mgmt – Artifactory, Nexus Databases - Oracle, PostgreSQL, MongoDB, HBase, Hive Middleware systems - JBoss, Tomcat, Apache HTTP Server, WebLogic, JMS (MQ/Solace/Tibco) Operating Systems - RHEL, SLES, OEL Cloud Providers – Google Cloud Platform / Azure / AWS (preferably GCP) Schedulers – Control-M, Cron, Quartz/Autosys (Control-M is preferred) Big data platform – Hadoop, Cloudera (good to have) Scripting – Shell/Python, YAML/Groovy Experience in working on Bigdata platform - Hadoop and Cloudera Administration is preferred. Sound working experience of scripting and tooling. Must have hands-on skills to design, build and maintain CI-CD setup to support delivery. Good knowledge in troubleshooting environment and platform related issues. Decent knowledge on Java and PL/SQL basics, Oracle database and SQL commands. Should have hands-on knowledge in deploying upgrades and fixes. Should have handled production environments for deployments/maintenance or administration. Should have Linux server administration experience or a deep understanding of Linux/Unix. Should have worked on big-scale platform migrations of complex integrated systems. Should have expertise in disaster recovery, load-balancers and high-availability cluster concepts. Should have basic understanding on networking and security/encryption principles. Should have performed standard configuration management tasks on various DevOps tools. Should be able to analyze current technology utilized and develop steps and processes to improve the infrastructure estate. Should have worked on ITIL tasks ServiceNow for Release and Change Management. How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 week ago
3.0 - 5.0 years
15 - 27 Lacs
Bengaluru
Work from Office
Job Summary NetApp’s Instaclustr offering provides open source as-a-service, delivering reliability at scale. As TechOps Engineer, you will be part of our TechOps team who maintain and support our large fleet of cloud-hosted Apache Cassandra, Kafka, OpenSearch & other open-source technology clusters. Every day will raise interesting and challenging problems ranging across many different areas such as fleet management, customer support, operations and incident response. You will be working with other teams, including Product Management, Development Teams and Customer Success to help drive and shape the way we support our customers. Essential Functions Provide expert operational support to our nodes running in the cloud(AWS/Azure/GCP), using technologies such as Linux (CoreOS, Ubuntu), Docker,and languages including Java, Python and bash. Responding to customer queries and incidents, diagnosing and solving complex technical issues by liaising with customer’s engineers on Apache Cassandra, Apache Kafka, Elastic Search, Redis and other supported technologies and maintain a highstandard of customer communication Investigate issues and apply standard change and maintenance procedures to optimize the performance and stability of production systems Undertake complex cluster operations such as migrations, upgrades and maintenance on our fleet. Develop and continually improve our suite of internal automation tools, applications, documentation, processes and procedures Be a proactive, reliable and supportive member of the TechOps team, and participate in a 24/7 rotating shift roster Job Requirements Strong knowledge and experience with Unix/Linux and be comfortable working from the command line. This is essential, there are no GUIs here. Good fundamental computer science / software engineering skills and knowledge, particularly operating system internals, resource management, and networking. Previous experience working with databases and/or Open-Source Techs (managingstandard tasks, handle production issues, performance tuning) in a support role. Programming skills in Python, bash scripting, SQL, and source code control usingGit. Exceptional ability to communicate clearly and professionally in written and verbalEnglish (essential). Demonstrated ability to multitask. Passion for all things IT, and especially open source. Any customer service experience is favourable Education Typically requires a minimum of 2 years of related experience.
Posted 1 week ago
8.0 years
15 - 22 Lacs
India
Remote
Job Description For PostgreSQL Lead Job Title: PostgreSQL Lead Company: Mydbops About Us As a seasoned industry leader for 8 years in open-source database management, we specialise in providing unparalleled solutions and services for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. At Mydbops, we are committed to providing exceptional service and building lasting relationships with our customers. Our Customer Account Management team is vital in ensuring client satisfaction and loyalty. Role Overview As the PostgreSQL Lead , you will own the design, implementation, and operational excellence of PostgreSQL environments. You’ll lead technical decision-making, mentor the team, interface with customers, and drive key initiatives covering performance tuning, HA architectures, migrations, and cloud deployments. Key Responsibilities Lead PostgreSQL production environments: architecture, stability, performance, and scalability Oversee complex troubleshooting, query optimization, and performance analysis Architect and maintain HA/DR systems (e.g., Streaming Replication, Patroni, repmgr) Define backup, recovery, replication, and failover protocols Guide DB migrations, patches, and upgrades across environments Collaborate with DevOps and cloud teams for infrastructure automation Use monitoring (pg_stat_statements, PMM, Nagios or any monitoring stack) to proactively resolve issues Provide technical mentorship—conduct peer reviews, upskill, and onboard junior DBAs Lead customer interactions: understand requirements, design solutions, and present proposals Drive process improvements and establish database best practices Requirements Experience: 4-5 years in PostgreSQL administration, with at least 2+ years in a leadership role Performance Optimization: Expert in query tuning, indexing strategies, partitioning, and execution plan analysis. Extension Management: Proficient with critical PostgreSQL extensions including: pg_stat_statements – query performance tracking pg_partman – partition maintenance pg_repack – online table reorganization uuid-ossp – UUID generation pg_cron – native job scheduling auto_explain – capturing costly queries Backup & Recovery: Deep experience with pgBackRest, Barman, and implementing Point-in-Time Recovery (PITR). High Availability & Clustering: Proven expertise in configuring and managing HA environments using Patroni, repmgr, and streaming replication. Cloud Platforms: Strong operational knowledge of AWS RDS and Aurora PostgreSQL, including parameter tuning, snapshot management, and performance insights. Scripting & Automation: Skilled in Linux system administration, with advanced scripting capabilities in Bash and Python. Monitoring & Observability: Familiar with pg_stat_statements, PMM, Nagios, and building custom dashboards using Grafana and Prometheus. Leadership & Collaboration: Strong problem-solving skills, effective communication with stakeholders, and experience leading database reliability and automation initiatives. Preferred Qualifications Bachelor’s/Master’s degree in CS, Engineering, or equivalent PostgreSQL certifications (e.g., EDB, AWS) Consulting/service delivery experience in managed services or support roles Experience in large-scale migrations and modernization projects Exposure to multi-cloud environments and DBaaS platforms What We Offer Competitive salary and benefits package. Opportunity to work with a dynamic and innovative team. Professional growth and development opportunities. Collaborative and inclusive work environment. Job Details Work time: General shift Working days: 5 Days Mode of Employment - Work From Home Experience - 4-5 years Skills:- PostgreSQL, Linux/Unix, MongoDB and Amazon Web Services (AWS)
Posted 1 week ago
3.0 years
4 - 7 Lacs
Hyderābād
On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We are looking for a skilled and detail-oriented NOC (Network Operations Center) Engineer to join our team. You will be responsible for managing and monitoring production systems, ensuring the health, performance, and reliability of our internet-facing infrastructure. The ideal candidate should have a solid background in system administration, networking, and incident response, with a proactive mindset and a willingness to work in a 24/7 environment. Key Responsibilities Monitor and manage production systems to ensure high availability and performance. Act as the primary point of contact for all production-related incidents and alerts. Perform root cause analysis (RCA) for service-impacting events and implement preventive measures. Troubleshoot and resolve infrastructure issues escalated by internal systems or customers. Participate in a 24/7 shift rotation and ensure timely incident response and communication. Collaborate with platform and product teams to review and implement application and infrastructure monitoring changes. Develop and maintain SOPs and knowledge base articles for recurring operations tasks. Support and enforce compliance with internal security and compliance policies. Qualifications 3+ years of experience in Linux/Unix systems administration. Strong understanding of internet protocols and networking concepts: DNS, DHCP, NTP, SMTP, TCP/IP, SSH, HTTPS, TLS, IPSec, VPN, etc. Experience in application and database-level monitoring and troubleshooting (e.g., Apache, Tomcat, MySQL). Proficiency in scripting languages: Shell, Python or Ruby. Hands-on experience with monitoring and logging tools such as Nagios, New Relic, Datadog, Splunk, Sumo Logic, ELK stack, etc. Experience with incident management tools like ServiceNow, JIRA, and PagerDuty. Basic knowledge of web fundamentals: HTML, JavaScript, CSS, server-side programming, and databases. Working knowledge of AWS or other cloud platforms. Experience with containers and orchestration platforms: Docker and Kubernetes. Familiarity with CI/CD ( Jenkins ) pipelines and automation tools. Knowledge of infrastructure-as-code using Terraform. Strong collaboration skills with cross-functional teams, including SRE, Security, and DevOps. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 1 week ago
18.0 years
4 - 6 Lacs
Hyderābād
On-site
No. of Positions: 1 Relevant Experience: 18+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Technology Support Services Lead to join our team. Job Description Lead enterprise-level infrastructure support operations across hybrid environments including on-premise and cloud. Manage and support server operating systems such as Linux and Windows in critical environments. Administer and troubleshoot networking infrastructure with a strong understanding of protocols and security. Implement and maintain enterprise storage systems including SAN, NAS, and backup solutions. Oversee virtualization platforms such as VMware and Hyper-V for efficient infrastructure performance. Support and manage public cloud platforms including AWS, Azure, and Google Cloud Platform. Set up and maintain system monitoring and alerting tools like Nagios, Zabbix, Prometheus, and Datadog. Automate infrastructure tasks using tools such as Ansible, Terraform, PowerShell, and Python scripting. Manage collaboration and communication tools such as Microsoft 365, Slack, and Teams. Provide basic administration and support for databases including Oracle, SQL Server, and MySQL. Guide L2 and L3 support teams and serve as the escalation point for complex technical issues. Coordinate with DevOps, security, and cloud teams to ensure high availability and system reliability. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job
Posted 1 week ago
4.0 years
7 - 10 Lacs
Hyderābād
On-site
A job description for an NMS (Network Management System) tool administrator would outline the responsibilities of managing and maintaining the NMS, including configuring, optimizing, and supporting it to ensure effective monitoring of the IT infrastructure. This includes tasks like configuring the NMS platform, monitoring network device health, developing custom reports, and providing technical support for the tool. Key Responsibilities: NMS Configuration and Maintenance: Configure and maintain the NMS platform, ensuring it accurately monitors the network infrastructure, including network devices, servers, applications, and databases. Report Generation and Analysis: Develop and maintain custom reports and dashboards to provide insights into network performance and identify potential issues. Troubleshooting and Support: Troubleshoot NMS-related issues, investigate performance problems, and provide technical support to end users. Documentation and Procedures: Maintain documentation for NMS configurations, procedures, and troubleshooting steps. Required Skills and Knowledge: NMS Tool Proficiency: Extensive experience with a specific NMS tool (e.g., SolarWinds, Nagios, Zabbix). Networking Knowledge: Strong understanding of network protocols, devices (routers, switches, firewalls), and security concepts. System Administration: Basic knowledge of operating systems (Windows, Linux), virtualization, and databases. Troubleshooting and Analytical Skills: Ability to diagnose and resolve network issues, analyse performance data, and identify root causes. Communication and Collaboration: Excellent written and verbal communication skills, ability to work effectively with other IT staff, and ability to document technical information. Scripting Skills (Optional): Familiarity with scripting languages (PowerShell, Python) for automating NMS tasks. Minimum Experience required – 4+ Job Type: Full-time Pay: ₹700,000.00 - ₹1,000,000.00 per year Schedule: Day shift Application Question(s): Do you have at least 4 years of experience in NMS tools (e.g., SolarWinds, Nagios, Zabbix)? Are you proficient in network monitoring and troubleshooting protocols and devices (e.g., routers, switches, firewalls)? How many years of experience do you have in IT infrastructure or network monitoring roles? What is your current and expected CTC? Are you comfortable with Hyderabad as work location ? How soon can i expect you to join, if selected ? Work Location: In person Application Deadline: 13/06/2025 Expected Start Date: 18/07/2025
Posted 1 week ago
3.0 - 5.0 years
2 - 6 Lacs
Vadodara
On-site
Location: Vadodara Job Type: Full Time / Onsite Department: IT Infrastructure Shift: Rotational Shift Job Summary: We are seeking a highly skilled Incident Management & NOC Engineer to join our dynamic IT operations team. This role focuses on proactively and reactively handling IT incidents to minimize disruption and ensure smooth business operations. Play an important role in defending information technology (IT) networks from malicious attacks, monitoring network connectivity and preventing data outages. The ideal candidate will have strong technical expertise, problem-solving skills, and a proactive approach to infrastructure monitoring. Key Responsibilities: Must Have Skills: Well versed with Monitoring tools like SolarWinds, Logic Monitor, Micro focus or Science Logic. Good understanding of ITIL Processes like Incident, Problem, Change management. Knowledge of performance monitoring, Availability monitoring, Capacity management, Command Centre, Knowledge of Server, Network, Storage alerts and remediation. Good To Have Skills: Working knowledge on ITSM tools like Service Now. Working Knowledge on General applications like MS Word, Excel, Power Point, Visio Etc. Key Responsibilities: Network/Server & Link Monitoring, Syslog monitoring. Proactive and Reactive Monitoring. Coordinate with ISP’s in case of connectivity issues. Device performance monitoring (CPU Utilization, Memory Utilization, Error logs) Follow escalation matrix. Report Generation for CPU Usage, Memory Usage, Bandwidth Usage of Network device. Perform L2 & L3 Troubleshooting on incidents Handle Service Requests. Prepare MIS data for assigned, resolved, pending, transferred tickets. Coordinate with other teams for various support/issues. Maintain Diagrams, Inventory, Update CMDB. Good knowledge of ITIL processes. Candidate Requirements: Education: Bachelor’s degree in computer science, Information Technology, or a related field. Experience: 3-5 years of experience in infrastructure monitoring, IT operations, or a similar role. Technical Proficiency: Strong knowledge of Linux/Unix and Windows operating systems. Familiarity with cloud platforms (AWS, Azure, GCP) is a plus. Proficiency with monitoring tools (Logic Monitor, SolarWinds, Zabbix, Nagios etc.). Certifications: Any certification for Infrastructure monitoring tool will have an added advantage Job Category: Incident Management & NOC Engineer Job Type: Full Time / Onsite Job Location: Vadodara
Posted 1 week ago
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