1130 Nagios Jobs - Page 11

Designation: Lead I - Business Analysis Mandatory Skills: Servicenow,Itom,Itil,Cloud Infrastructure Location: Hyderabad ( Primary Location ) Alternate Location : Bangalore, Chennai, Trivandrum Experience: 5- 8 Yrs Job Summary: We are seeking a highly skilled ServiceNow Business Analyst with a strong focus on IT Operations Management (ITOM) to support the successful design, implementation, and optimization of ITOM solutions within our ServiceNow platform. The ideal candidate will act as a liaison between business stakeholders and the technical team, translating business requirements into functional specifications with a deep understanding of ITOM modules like Discovery, Service Mapping, Event Management, and CMDB. Key Responsibilities: Business Analysis & Requirements Gathering • Engage with stakeholders across IT infrastructure, operations, and service delivery teams to gather and document business requirements related to ITOM. • Translate business needs into detailed functional specifications for ITOM modules including: o Discovery o Service Mapping o Event Management o CMDB o Cloud Management o Orchestration • Conduct workshops, interviews, and process walkthroughs to understand existing processes and pain points. ITOM Process & Functional Expertise • Define and document use cases, user stories, and acceptance criteria specific to ITOM capabilities. • Partner with solution architects and developers to ensure successful configuration and implementation of ITOM components. • Support CMDB data modeling, CI classification, and service dependency mapping to ensure accurate IT infrastructure representation. Platform Implementation & Testing Support • Participate in Sprint planning, backlog grooming, and demo sessions within an Agile framework. • Validate implemented features against business requirements and facilitate UAT (User Acceptance Testing). • Coordinate with QA teams to ensure comprehensive test coverage and defect resolution. Stakeholder Collaboration & Change Management • Serve as the bridge between business and technical teams, ensuring solutions meet operational needs. • Create training material and conduct knowledge sessions for end-users and operational teams. • Contribute to change management planning to support adoption of ITOM processes. Reporting & Continuous Improvement • Monitor KPIs and performance metrics to track the value delivered by ITOM implementations. • Recommend process improvements and platform enhancements to increase visibility, automation, and efficiency in IT operations. Required Skills & Qualifications: • 5+ years of experience in the ServiceNow ecosystem as a Business Analyst or Functional Consultant. • Minimum 3 years of hands-on experience with ITOM modules: Discovery, Event Management, and Service Mapping are mandatory. • Strong understanding of ITIL and ITOM concepts, CMDB structure, CI lifecycle, and infrastructure monitoring. • Working knowledge of networking, cloud infrastructure (AWS/Azure/GCP), and enterprise monitoring tools (like SolarWinds, Nagios, etc.). • Experience working in Agile/Scrum environments using tools like JIRA or Azure DevOps. Preferred Qualifications: • ServiceNow Certified System Administrator (CSA) – mandatory. • ServiceNow ITOM Fundamentals / Implementation Specialist – Discovery / Event Management – preferred. • ITIL v3/v4 Certification – preferred. • Experience integrating ITOM with external tools (e.g., monitoring tools, CMDB sync) is a strong advantage. Soft Skills: • Strong analytical and critical thinking capabilities. • Excellent communication, documentation, and presentation skills. • Ability to lead workshops, influence stakeholders, and drive consensus on ITOM solutions. • Highly self-motivated with a passion for technology and process improvement.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact? You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes? 4+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7949 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact? You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes? 7+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7952 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact? You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes? 4+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7951 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact? You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes? 2+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7950 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Role: IT Operations Lead Location: Navi Mumbai Budget: 25 to 30 LPA Experience: 15 to 20 years ROLE SUMMARY The IT Operations Lead will oversee the day-to-day operations of our Corporate IT Operations Centre, guiding a team of technical support professionals to proactively identify and resolve issues before they affect users. The ideal candidate will have strong troubleshooting skills and solid experience with LAN, WAN, UC, Firewalls, Messaging, and Collaboration technologies. This role is key to maintaining a stable, reliable IT environment and driving continuous operational improvement. DUTIES AND RESPONSIBILITIES  Responsible for the 24/7/365 maintenance, and support of corporate systems infrastructure, including networking, telephony, security, and physical security  Responsible for the conformance with and continuance of Corporate ISO 20000 and 27001 certifications; including extracting reporting from ITSM & SMS systems  Ensure ISO compliance and associate documentation for all IT assets, as well as, oversight team member charged with all IT configuration items and assets, including servers, desktops, laptops, desk and mobile phones, local and network printers, software, licenses, and peripherals  Project Planning & Estimation:  Lead comprehensive requirements analysis and provide accurate project estimations.  Develop and implement effective project planning strategies.  Team Management & Leadership:  Mentor and lead a diverse team, fostering a collaborative and inclusive team culture.  Assign daily/weekly tasks to the team based on skills and project needs.  Code Review & Quality Assurance:  Ensure adherence to coding standards through regular code reviews.  Implement robust quality assurance processes.  Project Delivery & stakeholder Interaction:  Manage project timelines, identifying and mitigating potential delays.  Communicate effectively in English with stakeholders to share related project updates.  Team Collaboration & Communication:  Collaborate cross-functionally to ensure seamless project execution.  Establish effective communication channels and conduct regular team meetings.  Proactively addressing concerns for development concerns using communication channels.  Operational Efficiency & Process Improvement:  Oversee day-to-day project operations, implementing streamlined processes.  Identify opportunities for process improvement.  Stakeholder Relationship Management & Satisfaction:  Build strong stakeholder relationships, proactively addressing concerns.  Implement stakeholder/user satisfaction surveys to ensure exceptional service.  Communication Skills:  Communicate effectively in English, maintaining a peaceful and non-aggressive tone.  Facilitate clear communication channels within the team and with clients.  Resource Management:  Assign tasks according to team expertise and optimize resource allocation.  Discuss new resource requirements with HOD. QUALIFICATION & EXPERIENCE  15+ years of experience leading the design, integration, and management of enterprise infrastructure solutions.  Effectively communicate with customers of all levels (technical and non- technical)  Ability to effectively prioritize workload in a fast-paced, frequently changing environment while remaining detailed and organized  Strong interpersonal, written, verbal communication, and presentation skills, with the ability to interface effectively with individuals at various levels, both internally and externally  Ability to work well under pressure while consistently meeting time- sensitive deadlines  Analytical with strong problem-solving abilities and creative resolution skills  Ability to work well independently, as well as effectively contribute to a team environment  Ability to analyze data to create KPI  Experience in design, optimization, and implementation and operational support activities for Networking equipment such as Routers, Switches, ASAs, WiFi AP/Controllers, WAN Accelerators, Firewalls, IPS/IDS, Sniffers, and Circuit Management  Experience conducting architecture reviews to assess the impact of proposed systems and preparation of mitigation plans.  Certification in Cisco networking and communication technologies.  Layer 2/3 Ethernet Fabric. (such as Brocade, Cisco, Arista)  Firewalls (such as Palo Alto and Cisco ASA)  WAN (such as Cisco & Juniper; MPLS, DWDM, VPN, etc.)  Certification preferred: CCNP, MCSE, CISP, ITIL, 6SIGMA  Experience in managing/leading customer and support escalations directly  Demonstrable IT Service Management leadership experience and results in Trend Analysis, Problem Management, RCA, Continuous Service Improvement, Management Information Reporting, Change Management, etc  Experience with monitoring solutions such as Zabbix, Nagios, Cacti, Solarwinds, etc  Excellent communication and leadership skills  Experience in performing vendor management  Good Analytical skills, Problem-solving, and Interpersonal skills  Experience with transformation to public cloud infrastructure, software- defined networking, and Infrastructure as a Service models

Experience : 3.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Office (Chennai) Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Justo Global) What do you need for this opportunity? Must have skills required: Linux, Monitoring tools, Shell Scripting, Windows Server, Red Hat, Ubuntu, CentOS Justo Global is Looking for: Job Description: KEY RESPONSIBILITIES: Install, configure, and maintain Linux servers (RHEL, CentOS, Ubuntu, etc.) and related applications to meet business needs. Proactively monitor system performance, analyze logs, and ensure high availability of infrastructure and applications. Perform routine maintenance, including patching, upgrades, backups, and capacity planning. Develop and maintain shell scripts, Python, or Ansible scripts for automation of routine tasks and configuration management. Implement Infrastructure as Code (IaC) to manage, configure, and deploy resources through automation. Apply security best practices by hardening Linux systems, managing access control, and configuring firewalls. Conduct regular security audits, vulnerability assessments, and implement necessary patches to comply with security policies. Manage storage solutions, including SAN, NAS, and local disk storage configurations. Ensure regular backups and disaster recovery procedures are in place, tested, and followed. Manage and configure virtualized Linux environments, including VMware, KVM, or container platforms like Docker and Kubernetes. Work with cloud platforms such as AWS, Azure, or Google Cloud to deploy, monitor, and optimize Linux-based solutions. Diagnose and troubleshoot hardware, software, and network-related issues, and escalate as necessary. Provide Level 2/3 support to resolve technical problems and ensure system resilience. Monitor system performance and conduct tuning to ensure efficient resource utilization. Optimize server and network configurations to improve system uptime and reduce latency. Maintain accurate and up-to-date system documentation, including configuration, operational procedures, and incident logs. Prepare regular reports on system performance, security compliance, and resource utilization for management review. QUALIFICATIONS: Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent experience may be considered. Minimum of 4 -8 years of experience as a Linux Systems Engineer/Administrator in enterprise environments. Proven experience with Linux distributions like RHEL, CentOS, Ubuntu, or Debian. Experience with virtualization platforms (VMware, KVM, etc.) and container technologies (Docker, Kubernetes). RHCE, LFCS, or CompTIA Linux+ are highly desirable. SKILLS: Proficiency in shell scripting and at least one additional programming language (Python, Perl, etc.). Strong knowledge of TCP/IP, DNS, NFS, LDAP, and DHCP. Experience with configuration management tools like Ansible, Puppet, or Chef. Knowledge of monitoring tools (Nagios, Zabbix, Prometheus, etc.). Familiarity with cloud services (AWS, Azure, Google Cloud) and experience with hybrid environments. Exceptional analytical and troubleshooting skills, with the ability to diagnose complex issues and optimize performance. Strong verbal and written communication skills, with the ability to document technical processes and convey information clearly to technical and non-technical audiences. Ability to work both independently and as part of a team, demonstrating flexibility and a proactive attitude. Ability to adapt to a dynamic work environment, prioritize multiple projects, and meet deadlines. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

🚀 Twizhire is hiring for Network Engineers (L1 & L2) to join a high-performance Network Operations Center (NOC) based in Kolkata. If you’re passionate about network uptime, real-time troubleshooting, and growing into advanced network roles — this is the launchpad you’ve been looking for. 🔹 Job Title: Network Engineer – L1/L2 (NOC) 📍 Location: Kolkata (On-site) 🧠 Experience: 1–4 years (mapped to L1 or L2 based on skill level) 🕐 Shift: Rotational (24/7 operations including nights/weekends) 📄 Type: Full-time 🔹 What’s in it for you? Join a mission-critical 24x7 NOC supporting enterprise networks Grow from L1 to L2 roles and beyond with hands-on device & RCA exposure Work on real networks: Cisco devices, routing, switching, VPNs, and firewalls Build your profile with access to tools like SolarWinds, PRTG, Nagios Get mentorship and training aligned with CCNA/CCNP paths Work in a collaborative team where escalation handling and RCA drive growth 🔹 What You’ll Do: Monitor network health using NMS tools (SolarWinds, PRTG, Nagios, etc.) Handle routing/switching issues, latency, outages, and alerts L1: Escalate complex cases, support ticket triage, and document resolutions L2: Own escalations, perform root cause analysis, and support config-level changes Collaborate with cross-functional teams and vendors for timely closure Maintain documentation: incidents, changes, SOPs, and topologies Follow security practices including firewall checks and VPN monitoring 🔹 What Makes You a Fit: 1–2 years of experience in NOC/network monitoring (L1) 2–4 years of experience including escalations, config, RCA (L2) Hands-on knowledge of TCP/IP, DNS, DHCP, VLANs, Cisco IOSa Experience with switches, routers, firewalls, and monitoring platforms CCNA certified or currently pursuing (required); CCNP is a strong plus Bonus: Familiarity with MPLS, SD-WAN, VPNs, or network automation (Python/Ansible) Strong communication skills and ability to work in 24x7 environments Ready to level up in network operations and handle real-world systems at scale? Apply now via Twizhire.

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Fullstack DevOps Experience: 8-10 Years

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: DevOps-Terraform Experience: 8-10 Years

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: DevOps Experience: 8-10 Years

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: AWS Devops Operations Experience: 5-8 Years

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Ansible Tower Experience: 5-8 Years

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Telecom Service Orchestrator Experience: 5-8 Years

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Enterprise Platform Devops Tools Experience: 5-8 Years

About GWC Networks: GWC Networks is a specialist IT & Cybersecurity Systems Integrator with a strong presence in Dubai and India. We deliver cutting-edge solutions that protect businesses from network outages and cyber threats. Partnering with industry-leading vendors like SolarWinds, Group-IB, GTB, OneLogin, BeyondTrust, KnowBe4, OpenText, ManageEngine, and others, we help organizations maintain secure and resilient IT environments. We are seeking a seasoned Network and Security Architect to lead the design, implementation, and management of network and security infrastructures of our customers. The ideal candidate will possess a robust understanding of network protocols, security frameworks, and emerging cyber threats, ensuring the integrity and strengthening the security posture of our customers’ IT setup. Key Responsibilities : 1. Network Architecture Design Develop and implement scalable network architectures that support business objectives. Ensure high availability and redundancy across all network systems. 2. Cybersecurity Strategy Stay abreast of emerging cyber threats and trends. Provide recommendations on security planning and mitigation strategies. 3. Collaboration & Leadership Work closely with cross-functional teams to align network strategies with organizational goals. Required Qualifications : Education Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Experience 2–5 years in network and security architecture roles with proven experience in designing and implementing network infrastructures. Technical Skills Strong technical proficiency across key domains including NMS, IAM, data classification, DLP, DRM, Email & Web security. Hands-on experience in either Data Security or Identity Security domains. Proficiency with firewalls, VPNs, IDS/IPS, and other security technologies. Knowledge and expertise on NMS platforms viz; Solarwinds, ManageEngine, Nagios etc shall be an added advantage Certifications Certifications such as CISSP, CISM, CRISC, or equivalent are a plus. Preferred Skills Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Knowledge of cybersecurity and emerging trends in cyber threats. Benefits: Competitive salary package based on experience and skillset. Opportunities to work on cutting-edge cloud security projects. Exposure to global clients and enterprise environments. Collaborative and growth-driven work culture.

Noida,Uttar Pradesh,India Job ID 768989 Join our Team About this opportunity: At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. This opportunity allows you to work closely with cross-functional teams, troubleshoot complex problems. What you will do: End-to-end applications monitoring. Triaging of alarms from monitoring tools. Monitoring performance graphs and dashboards. Handling customer calls and emails. User access management in application nodes and GUIs. Creation of trouble tickets if any deviation is observed while monitoring of alarms and assigning them to the concerned teams for restoration of faults. Creation of emergency change request during major or critical incidents if required. Creation of problem tickets whenever required post restoration of critical and major incidents. Collaborate with all stakeholders for any critical and major incidents to expedite the restoration of incidents. All activities like creation of tickets, acknowledging the customer emails etc. are to be adhered with the SLA. The skills you bring: Must have Basic Linux knowledge Exposure to application monitoring & ticket handling. Good communication skills both written and verbal. Good to have Knowledge of ticketing tools like OneTM, OneFM, Netcool, Nagios etc. Basic knowledge of database SQL queries and IP networking. Knowledge of Wallet or financial platform. To be a fast learner, team player, actively share knowledge and willing to learn new skills. Able to deliver on time with high quality. 24X7 Rotational Shift Working. Qualifications : 1-2 years’ experience in IT or Telecom Industries. Degree within Telecommunication Engineering/Computer Science/Computer Engineering or equivalent. What happens once you apply?

We’re looking for a skilled and passionate DevOps Engineer to join our growing team. The ideal candidate will bring hands on experience in cloud-native environments, automation, container orchestration, and CI/CD pipelines. If you are driven by infrastructure excellence and scalability, this is the role for you. Key Skills & Competencies: 2+ years of DevOps experience (minimum 1+ years working with AWS ) Experience with AWS EKS and Service Mesh Deployments Strong knowledge of Infrastructure as Code (IaC) and Configuration Management using Terraform, Ansible, Chef Scripting experience in PowerShell, Python , or similar languages Proficiency in Observability and Monitoring tools – Nagios, Prometheus , etc. Experience with CI/CD tools – Jenkins, TeamCity, Octopus Deploy, Git, Codefresh Familiarity with Source Control Management (SCM) , preferably Git Experience with Artifact Management tools such as Nexus or JFrog Artifactory Hands-on experience with EKS (Kubernetes) and HELM Charts Skilled in deploying multi-stage Docker builds and managing microservices orchestration Strong understanding of AWS core services – IAM, Networking, ALB, etc. Responsibilities: Design, build, and maintain reliable CI/CD pipelines and deployment frameworks Manage and optimize EKS cluster environments with service mesh and containerized applications Implement and maintain Infrastructure as Code solutions using Terraform and Ansible Ensure system availability, performance, and scalability through robust monitoring and observability Manage artifact repositories and release management processes Write and maintain clear, consumable documentation for automation, deployment, and monitoring Collaborate with engineering teams to deploy microservices using Docker and Kubernetes Operate and maintain secure, highly available environments across cloud platforms Troubleshoot production issues and ensure rapid root-cause identification and resolution What We’re Looking For: Passionate about DevOps best practices and cloud-native architecture Proactive, collaborative, and continuously seeking improvement Strong communicator written and verbal High level of integrity and accountability Self-starter who thrives in a fast-paced environment

We're looking for " NMS OpenText ITOM Consultant" for one of our mega clients. Location: Qatar (on-site, full-time). Project duration: 3:6 months only. PURPOSE We are seeking a skilled NMS/ OpenText ITOM Consultant to join our team and help build scalable, efficient, and high-performance services. REQUREMENTS * Bachelor’s degree in computer science /software engineering/ Higher Diploma * 4-7 years. • Experience in OpenText/Microfocus Operation Bridge (OBM), Network Automation, NNMi, SiteScope, UCMDB. * NMS tools like SolarWinds, Nagios, Zabbix, NetAct, or Cisco Prime (e.g., React, Angular, Vue.js). * Understanding Networking concepts. PRIMARY SKILLS * Understanding Network Protocols. • Server Management. • Performance Optimization. • Security. • Linux. • Database Management: MSSQL, PostgreSQL, Oracle. TECHNICAL REQUIREMENT * Technical Knowledge: Expertise in NMS tools like SolarWinds, Nagios, Zabbix, NetAct, or Cisco Prime. * Protocols: Familiarity with SNMP, NetFlow, and Syslog protocols. * Network Protocols: Strong understanding of TCP/IP, MPLS, BGP, and other networking concepts. * Problem-solving: Excellent analytical skills for complex system troubleshooting. * Linux command line, file editing, package management, log export, process monitoring, shell scripting basics, log exploration, Linux permissions, and user management. * Scripting: Basic knowledge of Python, Bash, or Perl for automation. DUTIES & RESPONSIBILITIES * Network Management: Configure, monitor, and maintain NMS platforms to ensure smooth network operations. * System Integration: Integrate NMS tools with third-party software and network devices. * Monitoring & Performance Analysis: Set up alerts and dashboards for proactive monitoring of network health and performance. * Troubleshooting: Analyze and resolve network issues, system failures, or configuration mismatches. * Automation: Implement automation scripts for routine tasks like fault detection and report generation. * Documentation: Maintain detailed documentation of NMS configurations, troubleshooting steps, and system changes. * Implement and maintain security best practices. PERSONAL REQUIREMENT * Self-motivation & Integrity. * Communication. Analytical ability, and interpersonal skills. * Organizational skills and ability to manage deadlines. * Proficiency in IT. * Business acumen and interest. * Fluent in English.

Job Location: Hyderabad. Job Type: Full Time. Work Timing: US EST Time Zone. Work Mode: Hybrid. Job Description. Lead global IT infrastructure operations across 80+ sites, ensuring 99.99% availability. Manage and mentor a high-performing team of infrastructure engineers and specialists. Oversee core infrastructure components including servers, networks, firewalls, storage, and cloud platforms. Drive operational excellence, automation, and process efficiency in a 24/7 environment. Manage cloud operations (AWS, Azure, or GCP), optimizing performance, cost, and compliance. Ensure effective incident management, change control, backup, and disaster recovery processes. Collaborate with Security, Engineering, Application, and Capacity teams to support enterprise goals. Lead the deployment and optimization of end-user experience tools (e.g., JAMF, SCCM, Intune, Nexthink, Moveworks). Deliver dashboards and strategic reports on infrastructure health, support KPIs, and user experience. Communicate clearly with both technical and non-technical stakeholders; contribute to IT roadmaps. Skills & Requirements. Technical Expertise : Strong background in managing infrastructure technologies: Windows/Linux servers, virtualization (VMware/NSX), firewalls, DNS/DHCP, and enterprise networking. Proven experience with cloud platforms: AWS, Azure, or GCP (deep expertise in at least one). Knowledge of enterprise storage solutions (SAN/NAS), backup technologies, and disaster recovery strategies. Hands-on experience with monitoring and alerting tools such as SolarWinds, SCOM, Nagios, and CloudWatch. Proficient in automation tools (Ansible, Chef, Puppet, PowerShell, Python). Familiarity with ITSM platforms (e.g., ServiceNow) and alert integrations. Exposure to database systems: Oracle, MS SQL, MySQL. Experience managing end-user technology platforms and lifecycle for hardware and software across the enterprise. Leadership & Operations 10+ years in IT infrastructure roles, with 5+ years in a leadership position managing global/offshore teams. Strong understanding of ITIL best practices and enterprise service management. Proven ability to lead large-scale infrastructure initiatives and drive incident/problem resolution. Experience in vendor management, budget oversight, and cross-functional collaboration. Strong analytical and problem-solving skills; capable of presenting insights to senior leadership. Excellent communication and interpersonal skills; ability to lead in high-pressure environments. Education & Certifications Bachelors degree in Computer Science, Information Technology, or related field (Masters preferred). Preferred certifications: ITIL, AWS/Azure/GCP, Agile, or DevOps. (ref:hirist.tech)

Work Mode : Lead and manage a global infrastructure operations team, ensuring 99.99% availability across 80+ enterprise sites. Oversee the reliable, secure, and efficient operation of all IT infrastructure components, including servers, storage, network, firewalls, and cloud platforms (AWS, Azure, GCP). Drive operational excellence, implement best practices (ITIL), and manage vendor and outsourcing relationships. Ensure continuous monitoring, incident response, backup and disaster recovery for critical systems. Manage infrastructure documentation, change management, and production control frameworks. Optimize cloud operations for performance, cost-efficiency, and security compliance. Collaborate with cross-functional teams including Engineering, Security, Application, and Capacity. Ensure infrastructure aligns with compliance standards such as SOC 2, NIST, PCI, and RAP. Oversee end-user experience platforms and support tools (JAMF, SCCM, Intune, Nexthink, Moveworks). Provide dashboards and reports on infrastructure health, automation, and support KPIs. Contribute to infrastructure strategy, planning, and execution of IT roadmaps. Lead the resolution of major incidents, conduct root cause analysis, and drive preventive measures. Identify opportunities for process improvement and automation across infrastructure operations. Participate in security audits and support remediation and audit & Requirements Expertise : Operating systems: Windows Server, Linux, RedHat. Networking: TCP/IP, DNS, DHCP, routing, switching, firewalls, VPNs. Storage: EMC, NetApp, SAN, VMware, NSX. Cloud: Deep experience in AWS, Azure, or GCP (at least one tools: SolarWinds, SCOM, Nagios, CloudWatch, Azure Ansible, Chef, Puppet, Python, and collaboration tools: JAMF, SCCM, Intune, Nexthink, Moveworks, O365, Zoom, Teams. Database familiarity: Oracle, MS SQL, MySQL, OCI. ITSM & Alerting: ServiceNow, integrated alerting & Experience : 10+ years of IT infrastructure experience, with at least 5 years in global/offshore team leadership roles. Proven ability to lead, motivate, and manage high-performing technical teams. Strong experience in 24/7 infrastructure operations and managing large-scale co-location/vendor relationships. Hands-on experience in troubleshooting complex infrastructure issues and conducting RCA. Excellent communication skills for engaging with stakeholders across business and IT functions. Ability to support scheduled and unscheduled changes, incident response, and service & Governance : Strong understanding of ITIL v3 or later. Working knowledge of change/production control frameworks. Experience supporting SOX, PCI, and security audit requirements. Experience with disaster recovery planning and execution. Strong project and resource management : Bachelors degree in Computer Science, IT, or related field (Masters preferred). Strong understanding of IT infrastructure, project delivery, and software operations. Experience working in global organizations with distributed teams. Cultural awareness and ability to work across multiple time Certifications : ITIL, AWS/Azure/GCP, Agile, or DevOps certifications. (ref:hirist.tech)

As an experienced L3 Network Engineer/Administrator with 5-8 years of expertise, you will be responsible for designing, implementing, and managing complex network infrastructures. Your role will involve advanced network troubleshooting, optimization, and network security to ensure seamless network connectivity and customer-centric problem-solving. It is preferred that you have experience in a Managed Service Provider environment. Your key responsibilities will include designing, implementing, and maintaining complex network infrastructure, troubleshooting and resolving escalated network issues for optimal performance, configuring and managing network hardware such as routers, switches, and firewalls, providing technical leadership, and mentoring junior network engineers. Additionally, you will monitor and maintain network security, implementing solutions to mitigate risks effectively. You should be proficient in Networking concepts such as TCP/IP, DNS, DHCP, VLAN, MPLS, VPN, hardware including high-end Routers, Switches, Firewalls, Load Balancers, and software like Cisco IOS, Juniper Junos, Palo Alto PAN-OS, SolarWinds, LogicMonitor, DataDog, BigPanda. Knowledge of protocols like BGP, OSPF, EIGRP, STP, RSTP, VRRP, and security elements like Firewalls (Cisco ASA, Palo Alto, etc.), IDS/IPS, VPNs, and tools such as Nagios, SolarWinds, NetFlow, PRTG is essential. This is a full-time position, and a Bachelor's degree is preferred for education qualifications. The ideal candidate should have a total of 5 years of work experience. The work location for this role is in person.,

======================================================== Key Point for the Position of Network Security Officer ======================================================== 1-Familiarity with firewalls Like Sophos,Palo Alto, Check Point Cisco etc. 2-Strong knowledge of network protocols and network components Like routers, switches, firewalls. 3-Manage firewalls, VPNs, IDS/IPS, and other network security solutions. 4-Conduct vulnerability assessments and penetration tests to identify risks. 5-Knowledge of how to detect and respond to network threats Like DDoS attacks, malware, phishing etc. 6-Experience with network monitoring tools Like Nagios, Zabbix, Wireshark, SolarWinds to track performance and security. 7-Knowledge of regulatory frameworks like GDPR, HIPAA, PCI-DSS, and SOC 2. 8-Understanding of secure network architecture, including segmentation, redundancy, and disaster recovery planning. 9-Implementing and managing VPNs and network segmentation to limit access. 10-Experience with cloud security (AWS, Azure, or GCP). 11-Familiarity with scripting and automation (Python, Bash, etc.). 12-Knowledge of endpoint security solutions and identity management. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person

Role - General Manager – IT Infrastructure, Network & Communications Department: Information Technology Reporting To: CTO Industry Focus: Quick Service Restaurants (QSR) / Food & Beverage (F&B) Experience: 15–20 Years Key Responsibility Areas (KRA): 1. Data Center & Infrastructure Management · Full-stack management of in-house, co-located, and outsourced data centers including power, cooling, racks, structured cabling, and environmental monitoring systems. · Plan, size, and scale compute and storage capacity (SAN/NAS), virtualization clusters (VMware ESXi), and HA failover for critical applications (e.g., SAP ECC/HANA, MS Dynamics). · Define hypervisor configurations, resource pools, clustering, DRS/HA policies, and vMotion strategy. · Implement and test DR strategies using tools like Veeam, Zerto, and Commvault across Tier 3+ DC/DR setups. 2. Core Network & WAN Infrastructure · Architect and manage MPLS/SD-WAN network designs supporting 99.99% uptime across 300+ restaurant and corporate locations. · Deep experience with protocols: BGP, OSPF, EIGRP, VRRP, HSRP, STP, VRF segmentation. · Core device configuration and administration: Cisco Catalyst 3750/4500/9400, Nexus 7K/9K, Juniper EX series, SonicWALL, FortiGate UTM. · Manage L2/L3 switch fabric, trunking (802.1Q), QoS policies, link aggregation (LACP), and redundant routing via HSRP/VRRP. 3. Perimeter Security & Enterprise Firewalling · Define and enforce firewall rulesets (NAT, PAT, ACLs) and policies on SonicWALL, Cisco ASA, FortiGate, and Check Point platforms. · Centralized management and threat detection using UTM appliances and NGFW with Intrusion Detection/Prevention (IDS/IPS). · VPN infrastructure management: IPsec tunnels for site-to-site, SSL VPN for remote access (SonicWALL, Cisco AnyConnect). · Security hardening of router/switch configurations and OS image compliance for patching and version control. 4. Virtualization & Cloud Services · Lead infrastructure-as-a-service (IaaS) strategies on Azure/AWS: VNet design, ExpressRoute/VPN Gateway configuration, NSG/UDR planning. · Migrate workloads from on-prem to cloud (Lift & Shift), implement cloud backup using Azure Backup or AWS Glacier. · VM and containerized environment administration using vSphere, vCenter, Docker (Swarm/K8s optional). · Integrate Active Directory Federation Services (ADFS), Azure AD Connect, SSO/MFA security policies. 5. End-User & Outlet IT Management · Design, configure, and monitor thin client and POS networks with restricted VLAN segmentation and DHCP relay strategies. · Oversee wireless controller and AP deployments (Cisco WLC, Aruba Central), guest network isolation, and 802.1X authentication. · Automate endpoint configuration via SCCM/Intune, monitor compliance, and manage patching across endpoints. · Ensure smooth functioning of retail/outlet technology stack: POS, KDS, kiosks, customer Wi-Fi, and order tablets. 6. Network Monitoring & Fault Management · Deploy and administer monitoring platforms (SolarWinds, PRTG, Nagios) for real-time alerts, link availability, SNMP polling, and NetFlow analysis. · Set up SLA compliance metrics and auto-ticketing via integration with ITSM tools (ServiceNow/FreshService). · Troubleshoot escalated L2/L3 incidents, link flaps, routing loops, high CPU/memory on core devices. · Manage proactive monitoring scripts for packet loss, jitter, throughput, and MTTR reduction. 7 . Policy, Audit & Compliance · Implement and maintain ITGC/ISO27001-aligned infrastructure processes and documentation. · Ensure compliance with PCI-DSS for payment environments, endpoint encryption, NAC enforcement, and log retention. · Prepare documentation for security audits, process SOPs, DR drills, RCA reports, change and patch management logs. 8. Strategic Planning, Budgeting & Optimization · Annual CAPEX/OPEX planning for IT Infrastructure spend with a focus on ROI, scalability, and vendor negotiation. · Design policies for asset lifecycle management, EOL/EOS tracking, and hardware refresh cycles. · Optimize licensing, WAN bandwidth planning, and datacenter power/cooling efficiency metrics (PUE/DCiE). 9. Software Asset Management & Licensing Compliance · End-to-end ownership of software licensing lifecycle: procurement, activation, allocation, renewal, and decommissioning. · Maintain centralized inventory · Ensure compliance with OEM contracts for Microsoft, VMware, Adobe, and security vendors. · Monitor and audit software deployments to prevent unauthorized installations and ensure EULA adherence. · Conduct internal audits and prepare for external vendor audits. · Optimize license usage through metrics (user/device ratio, license utilization reports) to reduce costs. · Managing Mailing solutions. 10. Backup, Archival & Disaster Recovery Management · Design and implement a comprehensive backup and DR strategy for core infrastructure (DC/DR/Cloud). · Manage enterprise backup solutions across virtualized, physical, and cloud instances. · Define RTO/RPO for business-critical applications (e.g., POS, ERP, CRM, AD, File Servers, Email). · Automate snapshot and image-level backups for VMware, Hyper-V, and Azure/AWS workloads. · Enforce data retention and archival policies (tiered storage, cold/archive storage in cloud – Azure Blob, AWS Glacier). · Periodically test backup restoration integrity and DR readiness with scheduled drills. 11. Vendor & ISP Coordination · Handle link provisioning and fault escalation with ISPs: Airtel, Tata Comm, Sify, Vodafone, etc., for ILL/MPLS/PRI/BRI/Local Loop circuits. · Track and enforce SLAs, MTTR, and uptime guarantees across service contracts using regular performance reports and incident RCAs. Certifications (Preferred): · Networking & Security: CCNA, CCNP, Fortinet NSE4, SonicWALL CSSA · Microsoft/Cloud: Microsoft Certified: Azure Solutions Architect, AWS Solutions Architect Associate · Virtualization & Infra: VMware VCP, ITIL v4, PMP (optiona

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Who Is Okta? | About Okta Okta is an enterprise-grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta you can manage access across any application, person, or device. Whether the people are employees, partners, or customers, or the applications are in the cloud, on-premises, or on a mobile device, Okta helps you become more secure, make people more productive, and maintain compliance. The Okta service provides directory services, single sign-on, strong authentication, provisioning, workflow, and built-in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on-premises applications, directories, and identity management systems. Watch this 1-min video to meet the people behind the world’s leading identity company:Here Location: India Innovation Centre, Bangalore Position Description: We are looking for engineering graduates who are ready to kickstart their careers! You will join one of our Site Reliability Engineering Domains, where you will address real-world challenges and create innovative value for our customers. We are looking for problem solvers who care about making a meaningful impact for our customers and enjoy working as part of a collaborative, distributed team. As a new grad, you will be supported along the way and will have opportunities for continuous learning and mentorship. Job Duties and Responsibilities: Assist in monitoring the health and performance of production systems using internal tools and dashboards. Help automate routine tasks through scripting and simple infrastructure-as-code solutions. Collaborate with SRE and developers to improve system reliability and deployment workflows. Contribute to the creation and maintenance of internal documentation for operational processes and runbooks. Participate in testing and validation of system updates, deployments, and configuration changes. Learn and apply best practices in observability, alerting, and service-level objectives (SLO). Perform basic troubleshooting of services, network issues, and infrastructure components. Attend team standups and planning meetings to align with ongoing priorities and projects. Take ownership of a small project or deliverable under the guidance of a mentor. Writing and maintaining documentation. Minimum Required Knowledge, Skills, and Abilities: Graduated with a Bachelor’s degree in Computer Science Basic understanding of Linux/Unix operating systems and command-line tools. Familiarity with networking fundamentals (e.g., DNS, HTTP, TCP/IP). Awareness of software development and deployment lifecycles. Introductory knowledge of monitoring tools (e.g., Prometheus, Grafana, Nagios, Datadog) and logging frameworks (e.g., ELK stack, Splunk) Willingness to learn new technologies and tools quickly. Ability to work both independently and as part of a collaborative team. Strong attention to detail and a proactive approach to problem-solving. Understanding basic programming concepts, data structures, and algorithms will help you understand and contribute to SRE tools and automation efforts. Basic understanding of database concepts and SQL Skills: Proficiency in at least one scripting language (e.g., Python, GO, Bash, or Shell). Understanding of cloud computing principles (AWS or GCP preferred). Basic troubleshooting and problem-solving capabilities. Comfort with Git and version control workflows. Good communication skills, especially in explaining technical concepts. Enjoy being part of a highly collaborative, remote-friendly environment. Basic knowledge of container technologies like Docker and orchestration tools like Kubernetes Familiarity with Infrastructure-as-Code (IaC) tools like Terraform or CloudFormation, and configuration management tools like Ansible, Puppet, or Chef, can be a plus. What You Can Look Forward to as a Full-Time/Intern at Okta Projects with real-world impact Mentorship and career growth Inclusive culture and fun communities Social impact opportunities What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.