Membership Officer

The Membership Officer will be responsible for acquiring new corporate and institutional members, building long-term relationships, and ensuring seamless delivery of membership services and benefits. The role demands strong communication skills, business development capability, and relationship management expertise.

Key Responsibilities:1. Membership Acquisition

• Identify and target corporates, academic institutions, and training organizations for membership enrollment.
• Develop and execute membership acquisition strategies aligned with AICRA’s goals.
• Conduct presentations, webinars, and meetings to explain membership benefits and value propositions.
• Achieve monthly and annual membership acquisition targets.

2. Relationship Management

• Serve as the primary point of contact for all member organizations.
• Build and maintain long-term partnerships by ensuring member satisfaction.
• Assist members in leveraging their benefits such as event participation, networking opportunities, and industry exposure.

3. Service Delivery

• Coordinate with internal teams to ensure timely delivery of membership benefits (certifications, event invitations, branding opportunities, etc.).
• Manage the membership portal and maintain updated records of members in CRM/LMS systems.
• Address member queries and grievances promptly.

4. Revenue Generation

• Drive renewals and upsell opportunities (sponsorships, event participation, additional services).
• Explore strategic partnerships and alliances for AICRA programs and events.

5. Reporting & Analysis

• Prepare weekly/monthly reports on membership acquisition, retention, and engagement metrics.
• Analyze member feedback and industry trends to improve membership offerings.

Required Skills & Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred).
• 2–5 years of experience in membership development, corporate relations, or B2B sales.
• Excellent communication, presentation, and negotiation skills.
• Strong relationship-building and client-servicing abilities.
• Familiarity with CRM tools and digital engagement platforms.
• Ability to work independently and meet targets under tight deadlines.

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement

Compensation Package:

• Performance bonus

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 8882224445