Medical Receptionist

Job Title: Medical Receptionist Location: 1, Rajpath Rangoli Rd, PRL Colony, Thaltej, Ahmedabad, Gujarat 380054 Job Type: Full-Time Experience : Min. 1 to 2 Years Reports To: Admin Executive, Admin Officer, Facility Manager Job Summary: We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our healthcare team. As the first point of contact for patients, you will play a crucial role in creating a welcoming and efficient front office environment. You will be responsible for greeting patients, managing phone calls, scheduling appointments, and maintaining accurate patient records. Key Responsibilities: Greet patients and visitors in a courteous and professional manner Answer and manage incoming calls; route calls to appropriate personnel Schedule, reschedule, and confirm patient appointments Verify and update patient information and insurance details Collect co-pays and other patient payments; issue receipts Maintain the cleanliness and organization of the reception area Coordinate patient flow by notifying healthcare providers of patient arrivals Handle patient inquiries and resolve or escalate issues as needed Assist with administrative tasks such as filing, scanning, and faxing Support clinical staff with various clerical duties as assigned Qualifications: Any Graduate Previous experience in a medical office or healthcare setting highly desirable Strong customer service and interpersonal skills Excellent verbal and written communication skills Proficiency in using electronic health records (EHR) systems and basic office software Work Environment: Typically a medical office or clinic setting May require long periods of sitting, computer use, and interaction with patients Occasional need to handle stressful or emergency situations with professionalism Requirement * Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives. * Regular updates to be provided to the team members. * Ensuring that the team is skilled, competent and motivated to perform its duties. * Ensure adequate manpower at all counters Job Types: Full-time, Permanent Schedule: Day shift Skills: Customer service (required) Typing Phone etiquette Administrative experience Organizational skills Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person