Marketing Support Specialist

The Opportunity: Drive Our Growth and Be Our Technical Hero

Are you a creative marketer who is also a skilled technical problem-solver? This is a unique hybrid role that puts you at the very heart of our business, blending revenue-focused marketing with hands-on technical support. We are building a new, high-performance team and looking for a versatile individual to be both our public voice and our customers' technical hero.

Your primary mission is to directly drive revenue and grow our brand through targeted, multi-channel marketing. You will also be the trusted, technical first point of contact for our user base. If you are looking for a role where you can use both your creative and technical skills and see a direct financial reward for your success, this is it.

Our Culture & Philosophy: How We Work

We believe in building a team based on mutual trust and earned respect, not titles or hierarchy. Here’s what that means in practice:

• An Open-Door, No-Ego Environment:

  We operate on a first-name basis. We need your skills, your honesty, and your collaborative spirit. Respect is earned through competence and teamwork.

• We Plan for What's Plannable, and Tackle Emergencies as a Team:

  We are professionals who believe in creating solid plans. But when emergencies arise, we support each other without blame or drama to get the job done.

The Role: A Hybrid of Revenue Marketing & Hands-On Support

This role is dynamic, with your time split between marketing initiatives and providing direct technical assistance.

Revenue Marketing & Execution (Your Primary Focus - approx. 80% of your time):

• Develop and execute targeted marketing campaigns across multiple channels, including

  Email, WhatsApp, and Social Media,

  with a clear focus on generating new business.
• Launch and manage marketing projects from start to finish.
• Create compelling content and copy designed to drive conversions.
• Track and report on campaign performance, with a sharp focus on revenue generated and ROI.

Hands-On Technical Support (Your Secondary Focus - approx. 20% of your time):

• Provide front-line technical support, diagnosing software and configuration issues.
• Securely connect to customer systems using

  remote access tools

  to troubleshoot problems and

  apply fixes directly.

• Clearly document your troubleshooting steps and resolutions.
• Escalate complex issues to our development team with detailed diagnostic notes.

Who We're Looking For: The Ideal Candidate

• A Proven Revenue Generator:

  You are a strategic marketer who can

  show proven success in delivering revenue.

  You think like a business owner and can show how your past work directly contributed to growth.

• A Multi-Channel Expert:

  You have hands-on

  knowledge of how to run effective campaigns using Email, WhatsApp, and Social Media.

• A Modern Tool User:

  You are proficient with the

  latest productivity and marketing tools

  (e.g., CRM, email automation, social media schedulers) and know how to use them to work efficiently.

• A Confident Technical Troubleshooter:

  You have proven experience in a hands-on technical support role and are skilled with

  remote access software

  .

• Autonomous with High Attention to Detail:

  You are a self-starter who excels at working autonomously and takes pride in your work.

Important Note on Business Sectors

Entertainment, Dating, and Alcohol industries.

The Offer & Structure: Full Transparency

• Role:

  Full-Time Independent Contractor. You will be responsible for your own local tax and social contributions.

• Compensation:

  A base salary of

  $500 USD per month

  , plus performance-based bonuses and a

  fantastic commission package for all new business you generate.

• The Schedule:

  Our core support hours are

  15:00 to 03:00 ICT (Indochina Time)

  . This is a

  4-day work week role

  . Your schedule will be set with your team lead to ensure we always have coverage, which will include some weekends. There will be an initial onboarding period to ensure the team is fully settled.

• Location:

  Fully Remote. We welcome applications from qualified candidates in India, Pakistan, Bangladesh, the Philippines, Vietnam, and surrounding regions.

Our Hiring Process: We're Moving Fast

We are looking to fill this role immediately.

• Immediate Interviews:

  Qualified candidates will be contacted for an initial interview.

• Paid Test Task:

  The process will include a small, paid test task to assess your writing and problem-solving skills.

• Immediate Start:

  We are ready for you to begin as soon as you are.

How to Apply

To be considered, please send your resume and a brief covering letter explaining why you are a great fit for this hybrid marketing and technical support role to Please include links to any relevant work or a portfolio detailing campaigns you have managed and results you have achieved.