Manager

Job Description

Role Summary: We are seeking a dynamic and detail-oriented Manager to oversee and monitor order management, dispatch planning, and analysis activities across our Beverage, Staple, and FMCG verticals. The ideal candidate will lead a team responsible for ensuring smooth order processing, optimal stock allocation, and efficient dispatch operations, while coordinating with internal stakeholders to meet business and customer expectations. Key Responsibilities: ✅ Order Management & Allocation Manage receipt of orders from regional ASMs via Excel/mails and DMS for all beverage categories. Ensure timely updating of SO punching sheets and automate processes where feasible. Split and allocate orders based on nearest warehouse/plant location as per customer delivery points. Coordinate cross-sourcing with internal teams if local factory stock is unavailable. Liaise with sales teams to maximize order fulfillment within available stock. Manage production and deployment planning within RCPL factories; oversee modern trade and internal format orders. ✅ Dispatch & Planning Develop dispatch plans for processed orders, factoring in stock availability and cross-sourcing needs. Plan and execute dispatches for pending SOs based on daily stock reports and ledger balances. Communicate future dispatch dates for orders linked to production plans where stock is unavailable. Seek ASM approvals for revisions in orders (SKU/quantity) where production visibility is lacking. Share LOT-wise files with SO punching teams for execution. ✅ MIS & Analytics Prepare and update key MIS reports, including: Order allocation summary Inventory aging and free inventory files Distributor order visibility reports Stock summary inputs Input files for order allocation optimization tools Consolidated stock and sales performance reports Forecast accuracy reports Cross-sourcing matrices Key Skills & Competencies: Strong analytical and coordination skills Expertise in order management, dispatch planning, and inventory control Proficiency in MS Excel, MIS reporting, and DMS tools Ability to lead and mentor teams across multiple categories Excellent communication and stakeholder management abilities Problem-solving mindset with attention to detail Qualifications: Graduate / Postgraduate in Supply Chain, Operations, or related field 6-10 years of relevant experience in FMCG/Beverage/Staple supply chain operations Prior experience in managing order and dispatch processes at scale