Manager of Sales

As the Centre Sales Manager, your main responsibility is to drive sales performance, manage sales teams, and ensure outstanding customer service within the designated center or branch. You will be tasked with developing and executing sales plans, monitoring sales metrics, and collaborating with other departments to achieve sales targets and business objectives. Your key responsibilities include developing and implementing effective sales strategies to maximize revenue and achieve sales targets. You will lead and motivate the sales team to reach individual and team targets by providing coaching, training, and performance feedback to enhance sales skills and productivity. Building and maintaining strong relationships with existing and potential customers is essential to ensure high levels of customer satisfaction through addressing inquiries, resolving complaints, and providing personalized assistance when necessary. Monitoring key sales metrics such as conversion rates, average transaction value, and customer retention will be crucial for tracking performance and identifying areas for improvement. You will need to develop action plans to address any issues and drive continuous improvement. Managing the sales budget, including setting targets, allocating resources, and controlling expenses, is also part of your responsibilities to ensure cost-effective sales operations while maximizing revenue generation. Conducting market research and competitor analysis will be necessary to stay informed about industry trends, customer preferences, and competitive offerings. Using these insights to adjust sales strategies and gain a competitive edge will be a key part of your role. Collaboration with other departments such as marketing, operations, and finance is essential to align sales activities with overall business objectives. Coordinating promotional campaigns, product launches, and other initiatives will help drive sales growth. You will also be responsible for preparing regular sales reports and presentations for senior management, highlighting performance against targets, key metrics, and actionable insights. Providing recommendations for strategic decisions based on data analysis will be crucial for the success of the sales department. To excel in this role, you should have at least 3+ years of experience in sales management, preferably in a similar industry or environment. Hands-on experience in building and handling large teams is essential, along with strong leadership skills to inspire and motivate teams. Excellent communication and interpersonal skills are necessary to build rapport with customers and colleagues. An analytical mindset with the ability to interpret sales data and draw actionable conclusions is important. Being results-oriented with a track record of achieving and exceeding sales targets, as well as possessing strategic thinking skills to develop and implement effective sales strategies, will be key to your success. Proficiency in sales software and CRM systems is also required for this role.,