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0.0 - 1.0 years

0 Lacs

Bengaluru, Karnataka

On-site

Job Information Department Name IPTS - S&A Date Opened 06/10/2025 Department IP Services Job Type Permanent Industry Intellectual property City Bangalore State/Province Karnataka Country India Zip/Postal Code 560066 About Us MaxVal started as an IP services company in 2004, with a keen focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Our focus on these core values led to the tech-enablement of our offerings even before this buzzword became an industry standard. Over the years, MaxVal developed many internal applications to increase our quality and efficiency, and customer satisfaction. As these systems grew and became more sophisticated, we have productized them and offered them to our clients. Today, MaxVal serves over 600 clients across the full IP life cycle with the industry’s leading products and services. Our 725 plus employees represent the most IP and tech-savvy individuals in the industry." At MaxVal, we do the right things and innovate ceaselessly as a winning team to achieve customer success and employee success. Job Description Should have a thorough knowledge of patent searches. Should have a thorough knowledge of all free patent/NPL databases and at least two patent databases. Should have a thorough knowledge of the requirements of all types of searches. Should be able to handle patent ability/invalidation/FTO/infringement searches with minimal review. Requirements Educational Qualifications: B.E. or M.E in Electrical, Instrumentation, Information Technology, Computer Science, or other related branches Experience: 1+ year Skillsets: Candidates having more than 1 year’s experience in IP Strong IT skills, including proficiency with Excel, Word, and PowerPoint Strong technical background and communication skills (written, spoken, comprehension) Soft Skills Required English language proficiency Strong analytical and logical reasoning ability

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0.0 - 5.0 years

0 - 0 Lacs

Nim ka Thana, Rajasthan

On-site

Position: Computer Science Teacher Employment Type: Full-time Reports To: Principal Job Summary: Job Summary: The Computer Science Teacher is responsible for delivering foundational computer education and coding instruction to students in Grades 1–8. The teacher will nurture digital literacy, logical thinking, and creativity through age-appropriate lessons in basic software, typing, coding, and responsible technology use. Key Responsibilities: Teaching & Curriculum Implementation: Plan and deliver interactive computer science lessons aligned with the school’s curriculum and educational standards. Introduce students to basic computer operations, internet safety, MS Office tools (Word, PowerPoint, Excel), typing skills, and educational software. Teach age-appropriate coding concepts using platforms such as Scratch, or introductory Python (for senior classes). Incorporate the use of Artificial Intelligence tools (e.g., ChatGPT, Claude, etc.) to introduce students to emerging technologies and foster future-ready digital skills." Stay updated with the latest tools and trends in educational technology and integrate them into lessons. Student Development & Assessment: Monitor and assess student progress through practical assignments, digital projects, and written evaluations. Provide individualized support and remediation as needed. Encourage curiosity, problem-solving, and self-paced learning through coding challenges and creative computing tasks. Classroom Management & Discipline: Ensure safe and responsible use of computer lab facilities. Maintain discipline, digital etiquette, and positive behavior in class and during lab sessions. Create a respectful, inclusive, and supportive environment that fosters student engagement. Collaboration & Communication: Coordinate with teachers across subjects to integrate technology into classroom learning. Participate in school-wide events, exhibitions, and student competitions related to coding and digital skills. Communicate effectively with parents regarding student performance, strengths, and areas of improvement. Attend regular staff meetings, training sessions, and professional development programs. Qualifications & Skills: Education: Bachelor’s degree in Computer Science / IT / BCA / MCA + B.Ed. (preferred for higher classes) Experience: 2-5 years of experience in teaching computer science in a school setting preferred Strong knowledge of basic software tools (MS Office, Paint, Internet Browsers, etc.) Familiarity with child-friendly coding platforms (e.g., Scratch) and basic programming languages Comfortable using digital teaching tools, smart boards, and educational platforms Passion for teaching young learners and adapting content to suit different age groups Good communication skills in English and Hindi Preferred Qualifications: Certification in Google for Education, Code.org, or other ed-tech platforms Familiarity with CBSE curriculum and computer lab management Salary: As per school norms and experience. Interested candidates can apply by sending their resume to 9820729307 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Nim ka Thana, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

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50.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About Client: Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations. The company is committed to unleashing human energy through technology for an inclusive and sustainable future, helping organizations accelerate their transition to a digital and sustainable world. They provide a variety of services, including consulting, technology, professional, and outsourcing services. Job Title: Frontend Developer Location: Pune Experience: 6+ yrs Employment Type: Contract to hire Work Mode: Hybrid Notice Period: - Immediate joiners Job Description:- Strong technical skills in Angular. Hands on skills in (Node js). Hands on experience in any UI unit testing framework like jasmine, Karma. Good hands-on experience in development projects. Awareness of CI/CD processes and cloud concepts. Good analytical and logical skills. Awareness of agile processes and familiar with Jira/Azure DevOps. Good communication skills and collaborate with product team(s).

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2.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Description AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on! Key job responsibilities Maintain and follow strict confidentiality as customer privacy is our most important tenet Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly. Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio. Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks. Eye for detail and ability to pivot from one category of requirement to another instantaneously. Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs. Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations Demonstrate ownership in floor support to clarify internal queries during execution on need basis A day in the life We are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data. Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial. Basic Qualifications An Associate’s Degree or related work experience C1+ or equivalent fluency in English language Strong business writing skills with ability to create reports, proposals, and professional correspondence Advanced reading comprehension with ability to analyze complex business documents Developed analytical thinking and structured problem-solving capabilities Strong ability to interpret and implement detailed instructions across various projects Proficient research skills with experience gathering and synthesizing information from multiple sources Proven attention to detail in managing complex tasks and documents Experience managing stakeholder relationships across departments Advanced proficiency in Microsoft Office Suite and common business applications. Preferred Qualifications Bachelor’s degree in a relevant field May vary in other locations like India 2+ years of professional work experience with demonstrated task execution ability Proven capacity to leverage open-source resources effectively for comprehensive research purposes Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy 1+ years project coordination or management experience (for support functions teams) Experience managing stakeholder relationships across departments Advanced proficiency in Microsoft Office Suite and common business applications. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 12 SEZ Job ID: A3029974

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3.0 - 5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

The purpose of this role is to implement and execute Paid Search campaigns, in line with the agreed strategy, to maintain, develop and exceed client performance targets. Job Description: Responsibilities: Maintain day-to-day client contact for SEM Campaign execution Responsible for understanding client goals and agency deliverables Responsible for contributing ideas to grow the client's business Develops comprehensive agendas for weekly client planning/status meetings Format and prepare weekly search reports for clients. Reports would be in the form of tables, graphs, summaries, and slides, illustrating data graphically and translating complex findings into written text. Tracks, analyses and summarizes program results and progress Provides clients with budget updates Help prepare and research needed materials for client presentations and engagements Conduct research and fact-finding for reports, presentations and articles Set up and provide support on 3-5 search projects of various sizes Perform keyword research and basic analysis Monitor progress of campaigns using various reporting tools Be able to clearly convey and explain search engine best practices to company associates and to clients. Training subordinates with goal to make each member self-efficient and execute independently. Proactively reviews and manages client data to ensure optimal performance on all campaigns Tracks and reports on campaign results, gathers data analysis and participates in weekly calls Generates campaign reports and is responsible for pacing, QA and trafficking Provides initial insights on campaign trends to executives and planners Qualifications & Requirements: A Graduate/PG/MBA in Digital Marketing or equivalent with at least 3-5 years ops experience implementing and supporting search marketing activities Detail-oriented with excellent verbal, written, and visual communication and interpersonal skills for a variety of audiences Enthusiasm for and ability in synthesizing large amounts of information and identifying key findings Team building skills along with deliverables. Have strong project management skills including demonstrated ability to think end-to-end, manage long-term projects and manage multiple projects simultaneously. Have excellent problem-solving and a logical, analytical skilled approach while interpreting the numbers and an impeccable business judgment. Location: Gurugram Brand: Iprospect Time Type: Full time Contract Type: Permanent

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3.0 - 5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

The purpose of this role is to implement and execute Paid Search campaigns, in line with the agreed strategy, to maintain, develop and exceed client performance targets. Job Description: Responsibilities: Maintain day-to-day client contact for SEM Campaign execution Responsible for understanding client goals and agency deliverables Responsible for contributing ideas to grow the client's business Develops comprehensive agendas for weekly client planning/status meetings Format and prepare weekly search reports for clients. Reports would be in the form of tables, graphs, summaries, and slides, illustrating data graphically and translating complex findings into written text. Tracks, analyses and summarizes program results and progress Provides clients with budget updates Help prepare and research needed materials for client presentations and engagements Conduct research and fact-finding for reports, presentations and articles Set up and provide support on 3-5 search projects of various sizes Perform keyword research and basic analysis Monitor progress of campaigns using various reporting tools Be able to clearly convey and explain search engine best practices to company associates and to clients. Training subordinates with goal to make each member self-efficient and execute independently. Proactively reviews and manages client data to ensure optimal performance on all campaigns Tracks and reports on campaign results, gathers data analysis and participates in weekly calls Generates campaign reports and is responsible for pacing, QA and trafficking Provides initial insights on campaign trends to executives and planners Qualifications & Requirements: A Graduate/PG/MBA in Digital Marketing or equivalent with at least 3-5 years ops experience implementing and supporting search marketing activities Detail-oriented with excellent verbal, written, and visual communication and interpersonal skills for a variety of audiences Enthusiasm for and ability in synthesizing large amounts of information and identifying key findings Team building skills along with deliverables. Have strong project management skills including demonstrated ability to think end-to-end, manage long-term projects and manage multiple projects simultaneously. Have excellent problem-solving and a logical, analytical skilled approach while interpreting the numbers and an impeccable business judgment. Location: Gurugram Brand: Iprospect Time Type: Full time Contract Type: Permanent

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1.0 - 3.0 years

0 Lacs

Gurugram, Haryana, India

On-site

The purpose of this role is to assist with the planning, reviewing and optimisation of Paid Social campaigns whilst supporting the team in reporting and managing client accounts. Job Description: Responsibilities: Maintain day-to-day client contact for SEM Campaign execution Responsible for understanding client goals and agency deliverables Responsible for contributing ideas to grow the client's business Develops comprehensive agendas for weekly client planning/status meetings Format and prepare weekly search reports for clients. Reports would be in the form of tables, graphs, summaries, and slides, illustrating data graphically and translating complex findings into written text. Tracks, analyses and summarizes program results and progress Provides clients with budget updates Help prepare and research needed materials for client presentations and engagements Conduct research and fact-finding for reports, presentations and articles Set up and provide support on 3-5 search projects of various sizes Perform keyword research and basic analysis Monitor progress of campaigns using various reporting tools Be able to clearly convey and explain search engine best practices to company associates and to clients. Training subordinates with goal to make each member self-efficient and execute independently. Proactively reviews and manages client data to ensure optimal performance on all campaigns Tracks and reports on campaign results, gathers data analysis and participates in weekly calls Generates campaign reports and is responsible for pacing, QA and trafficking Provides initial insights on campaign trends to executives and planners Qualifications & Requirements: A Graduate/PG/MBA in Digital Marketing or equivalent with at least 1-3 years ops experience implementing and supporting search marketing activities Detail-oriented with excellent verbal, written, and visual communication and interpersonal skills for a variety of audiences Enthusiasm for and ability in synthesizing large amounts of information and identifying key findings Team building skills along with deliverables. Have strong project management skills including demonstrated ability to think end-to-end, manage long-term projects and manage multiple projects simultaneously. Have excellent problem-solving and a logical, analytical skilled approach while interpreting the numbers and an impeccable business judgment. Location: Second Floor, 445, AIHP Horizon, Udyog Vihar, Phase V, Sector 19, Gurugram, Haryana – 122016 (inactive) Brand: Sokrati Time Type: Full time Contract Type: Permanent

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1.0 - 3.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 Years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI’s are followed and updated regularly and train the team members on process updates. Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Enrich team members with a clear sense of direction and understanding of each other’s responsibilities. To be available on the floor through the day to resolve process related issues. Participate in Team building activities. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Create effective QC and Audit mechanism within process to ensure delivery on SLA’s. Assist in training/educating HRO personnel on learning and acquired skills in process. Assist client with Admin activities (especially Document Mgmt) related to onboarding / People movements and benefits administration. What are we looking for? HR Experience People Movement Experience Problem Solving Workday Experience a plus MS Office Experience Strong MS Office and Excel skills with focus on data analytics Results & detail-oriented At least 2 years of HR Experience Workforce administration experience is a plus Workday Experience is a plus HR Domain certification would be a plus Strong MS Office and Excel skills Good organizational & prioritisation skills. Analytical and problem solving skills. Multi-cultural awareness. Passion for customer service. Team player. Attention to detail. Focus on high data accuracy. Quality driven – in communications and all system transactions. Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Good written and verbal skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts, Any Graduation

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3.0 - 5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

The purpose of this role is to collaborate with the Digital Performance teams across disciplines to develop and execute innovative and creative solutions for our clients. Job Description: Responsibilities: Maintain day-to-day client contact for SEM Campaign execution Responsible for understanding client goals and agency deliverables Responsible for contributing ideas to grow the client's business Develops comprehensive agendas for weekly client planning/status meetings Format and prepare weekly search reports for clients. Reports would be in the form of tables, graphs, summaries, and slides, illustrating data graphically and translating complex findings into written text. Tracks, analyses and summarizes program results and progress Provides clients with budget updates Help prepare and research needed materials for client presentations and engagements Conduct research and fact-finding for reports, presentations and articles Set up and provide support on 3-5 search projects of various sizes Perform keyword research and basic analysis Monitor progress of campaigns using various reporting tools Be able to clearly convey and explain search engine best practices to company associates and to clients. Training subordinates with goal to make each member self-efficient and execute independently. Proactively reviews and manages client data to ensure optimal performance on all campaigns Tracks and reports on campaign results, gathers data analysis and participates in weekly calls Generates campaign reports and is responsible for pacing, QA and trafficking Provides initial insights on campaign trends to executives and planners Qualifications & Requirements: A Graduate/PG/MBA in Digital Marketing or equivalent with at least 3-5 years ops experience implementing and supporting search marketing activities Detail-oriented with excellent verbal, written, and visual communication and interpersonal skills for a variety of audiences Enthusiasm for and ability in synthesizing large amounts of information and identifying key findings Team building skills along with deliverables. Have strong project management skills including demonstrated ability to think end-to-end, manage long-term projects and manage multiple projects simultaneously. Have excellent problem-solving and a logical, analytical skilled approach while interpreting the numbers and an impeccable business judgment. Location: 2nd floor, Survey No. 35, Deep Complex, Above Renault Showroom, Mumbai – Bangalore Highway Road, Baner, Pune, Maharashtra – 411 045 (inactive) Brand: Sokrati Time Type: Full time Contract Type: Permanent

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6.0 years

0 Lacs

Greater Kolkata Area

Remote

Job Opening : AEM Frontend + Backend Developer (Remote) We are looking for a talented and experienced AEM Frontend + Backend Developer to join our remote team. This role requires strong front-end skills paired with deep AEM backend development expertise, especially in Adaptive Forms. Location : Remote Experience : 6+ years Availability : Immediate joiners preferred Front-End Developer Skill Set (Must-Have) Solid experience in developing and implementing customer-facing web platforms Strong proficiency in JavaScript, JSON, JSON Schema (ES6) Deep knowledge of Design Systems, Style Guides, and Pattern Libraries (debugging skills) In-depth understanding of RESTful APIs, including async/await, Promises Experience with modern front-end build pipelines and tools Skilled in Git version control Familiar with core web vitals and performance optimization Exposure to Babel, Webpack, NPM (Good to have) Knowledge of Micro Front-End concepts and Headless Implementation (Nice to have) Adaptive Forms Expertise (Must-Have) Experience in Adaptive Forms development Development of Form Data Model (FDM) and backend integrations Performance optimization using Lazy Loading Usage of Form Fragments for logical structuring and reusability AEM Backend Developer Skills (Must-Have) Strong Java programming, including Servlet Development Experience with OSGi/Felix, Apache Sling, Maven Proficient in working with JCR/CRX Creation and consumption of Web Services Familiar with Junit, code review, and maintaining code quality standards (ref:hirist.tech)

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0.0 - 3.0 years

4 - 6 Lacs

Sahibzada Ajit Singh Nagar, Mohali, Punjab

On-site

About us We are building a world-class, microservices-based engagement platform that empowers brands to connect deeply with their consumers, influencers, and channel partners. As a full-stack loyalty and engagement company, our mission is to deliver real-world results through systems that are robust, scalable, and market-tested. About the Role We are looking for a proactive, detail-oriented, and strategic Business Analyst (BA) to drive the success of high-impact digital projects . In this role, you won’t just act as a liaison—you’ll own the business side of the project , from requirement gathering and stakeholder alignment to ensuring successful delivery in collaboration with technical and product teams. As a BA, you will be expected to take initiative, drive clarity, and maintain control over workflows and expectations . You will work closely with TPMs, Solution Architects, Developers, and Clients to ensure that business objectives are delivered with precision, traceability, and measurable success. Key Responsibilities Project Leadership & Ownership Take end-to-end ownership of the business roadmap, aligning goals, scope, and delivery timelines. Drive clarity, pace, and coordination across technical, QA, and stakeholder teams. Serve as the single point of contact for business requirement discussions and follow-ups. Understand client business models, workflows, and objectives to propose efficient and scalable solutions. Build trust with stakeholders by offering structured problem resolution and timely communication. Requirement Gathering, Documentation Workflow Design & Validation Prepare and maintain high-quality documentation including Business Requirement Documents (BRDs), Functional Specifications, Use Cases, Acceptance Criteria, and Change Logs —ensuring each document is accurate, complete, and version-controlled. Structure documentation to anticipate edge cases, dependencies, and exception flows— with an unwavering focus on detail, consistency, and traceability. Maintain requirement traceability throughout the development lifecycle and ensure updates are promptly reflected across all artifacts. Translate business requirements into clear, logical workflows and data models. Support wireframes and prototypes using tools like Figma, Miro, or Balsamiq. Coordinate with QA teams to ensure coverage of all business scenarios during testing. Required Skills and Competencies Strong command over documentation standards, with meticulous attention to detail in structuring flows, edge cases, and change logs. Ability to anticipate gaps and proactively structure requirement clarity to reduce downstream issues. Ability to break down complex business scenarios into logical, actionable solutions. Skilled in process modelling, impact analysis, root cause identification, and workflow optimization. Familiarity with API flows, databases, data modelling, and non-functional requirements. Understanding of Agile development, MVP strategy, and release planning in SDLC environments. Proficiency in JIRA, Confluence, Excel, and tools for visual process representation. Eligibility & Experience Bachelor’s or Master’s degree in Business Administration, Information Systems, Engineering, or a related field. 4–7 years of experience in a Business Analyst role, preferably within tech, digital, or product-led environments. Demonstrated ability to own, lead, and drive business objectives across cross-functional delivery teams. A strong sense of structure, urgency, and ownership—coupled with curiosity and a growth mindset. This isn’t just another Business Analyst role — it’s an opportunity to be at the forefront of building a world-class engagement platform that’s transforming how brands connect with their ecosystem. You’ll work alongside passionate professionals, contribute to real-world solutions, and help shape a product that’s already making an impact across industries. If you have a sharp eye for detail, a deep understanding of business and technology, and a desire to lead with clarity and purpose — we’d love to have you on board. Come join us on this journey of building, scaling, and innovating — one meaningful engagement at a time. Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Sahibzada Ajit Singh Nagar, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: Business analysis / Project Management : 3 years (Preferred) Location: Sahibzada Ajit Singh Nagar, Punjab (Preferred)

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2.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

We're looking for a highly motivated and skilled Application Support Engineer to join our team. In this role, you'll be the primary point of contact for our users, providing essential technical support, troubleshooting complex issues, and ensuring the smooth operation of our applications. If you have a passion for problem-solving, strong communication skills, and an interest in the finance domain, we encourage you to apply. Key Responsibilities Issue Management & Ticketing : Acknowledge and log user queries received via phone, email, or support portal. Create, categorize, and prioritize support tickets appropriately. Monitor the full lifecycle of tickets, ensuring timely resolution within agreed SLAs. Escalate unresolved or critical issues to appropriate internal teams. Troubleshooting & Root Cause Analysis Diagnose and replicate reported issues in test environments. Analyze system behavior, logs, and data to identify root causes. Coordinate with product, development, and QA teams to confirm and resolve issues. Client & Stakeholder Communication Act as the primary contact for assigned client issues and feature requests. Provide regular updates and maintain transparent communication with both internal and external stakeholders. Clearly articulate timelines, dependencies, and any additional effort or cost implications. Training & Onboarding Support the onboarding of new users by setting up accounts and conducting training. Deliver ongoing training sessions to enhance product adoption and user competence. Help users understand product features, workflows, and calculations relevant to their roles. Documentation & Knowledge Management Document issues, resolutions, FAQs, and best practices for internal knowledge sharing. Prepare and maintain business requirement documents (BRDs), user manuals, and support records. Maintain audit-ready documentation and provide evidence during internal or external reviews. Product & Change Request Support Capture enhancement requests or change requirements based on user feedback. Collaborate with internal teams to scope and plan new features. Track and communicate progress of approved changes to clients. Infrastructure & Installation Support Assist clients with software installation, configuration, and infrastructure-related queries. Coordinate with internal tech teams to resolve environment-specific Skills & Qualifications : Bachelors degree in Computer Science, Information Systems, Finance, or a related field. 2+ years of experience in application or product support roles. Excellent logical reasoning and analytical skills. Strong quantitative aptitude to perform Excel calculations. Interest in the finance domain and financial calculation logic. Excellent written and verbal communication skills. Technical Skills Operating Systems : Proficiency in Windows and Linux/Unix environments. Databases : Strong SQL skills for querying, analyzing, and manipulating data (e.g., MS SQL Server, PostgreSQL, MySQL, Oracle). Scripting : Basic scripting knowledge (e.g., Python, PowerShell, Bash) for automation and data analysis is a plus. Monitoring Tools : Familiarity with application performance monitoring (APM) tools (e.g., Splunk, ELK Stack, Nagios, Grafana) for log analysis and system health checks. Cloud Platforms : Exposure to cloud services (e.g., AWS, Azure, GCP) and understanding of cloud-based application deployment concepts. Networking Basics : Fundamental understanding of networking concepts (TCP/IP, HTTP/S, DNS) for diagnosing connectivity issues. ITSM Tools : Experience with IT Service Management (ITSM) platforms (e.g., Jira Service Desk, ServiceNow, Zendesk) for ticket management and workflow automation. Web Technologies : Basic understanding of web application architecture, including APIs (REST/SOAP) and common web protocols (ref:hirist.tech)

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5.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

We are seeking a skilled and motivated Web Developer with strong proficiency in Laravel (70%) and WordPress (30%) to join our development team. The ideal candidate will have 3–5 years of experience working on high-load applications and building scalable web solutions. You will be responsible for developing robust backend systems and responsive front-end interfaces using modern PHP frameworks and front-end technologies. Tech Stack Requirements: PHP 8 , Laravel (REST API, Blade, Eloquent, Queues, Caching, Optimization) TALL Stack: Alpine.js, Tailwind CSS (React/Vue.js experience is a plus) MySQL/MariaDB with EAV modeling WordPress (HTML/CSS, Sass, jQuery, REST API) Git, Composer, npm Experience with high-load, performance-sensitive applications Familiarity with Filament is a plus Soft Skills: Independent, reliable, and accountable Strong logical and structured thinking Clear communicator and collaborative team player Mindset: Passionate about solving complex problems Writes clean, maintainable, and efficient code Methodical in diagnosing and resolving bugs Language Requirements: English: Required

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0.0 - 31.0 years

1 - 1 Lacs

Pocharam, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Begumpet, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Begumpet, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Begumpet, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Pocharam, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 2 Lacs

Kopar Khairane, Navi Mumbai

On-site

Job Description: Robotics and Coding Teacher Position Overview: We are on the lookout for a vibrant and committed Robotics and Coding Teacher to join our team. The selected candidate will conduct engaging and interactive classes in the Innovation Lab for students. The role requires a hands-on approach to teaching robotics and coding, fostering a love for Artificial Intelligence and innovative thinking among students. Salary Range: 15,000 - ₹20,000 per month (based on qualifications and experience). Responsibilities: 1. Daily Classes: ○ Conduct Robotics and Coding sessions during school hours for students, as per the allocated schedule in the Innovation Lab. 2. Inspiring Creativity: ○ Foster interest and love for Artificial Intelligence and Robotics through well-planned and engaging sessions. 3. Full-Time Presence: ○ Report daily to the Innovation Lab as a full-time staff member during school hours. 4. Hands-On Learning: ○ Organize interactive classes, encourage hands-on learning, and maintain the Innovation Lab to ensure it is conducive to creativity and innovation. 5. Reporting: ○ Provide daily reports to the Head Office summarizing the sessions conducted and sharing feedback on student performance and engagement. Who Can Apply? We are seeking candidates who: ● Possess strong communication skills. ● Have excellent teaching abilities and the patience to work with children. ● Are passionate about teaching and can make lessons fun and interactive. ● Have basic knowledge in Science, Mathematics, and Logical Thinking. ● Are available to work full-time during school hours. ● Exhibit zeal, enthusiasm, and a love for teaching. Preferred Qualifications: ● MCA/BCA ● B.Tech/M.Tech (Engineering) ● M.Sc./B.Sc. (IT or Computer Science) This is an exciting opportunity to be part of an innovative educational environment, inspiring young minds to embrace technology and creative problem-solving.

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5.0 years

0 Lacs

India

On-site

Required Skills and Experience: Working knowledge of Oracle 19c/Exadata added capabilities and functionality. Strong programming/development skills using PL/SQL (package, procedures, functions, triggers) a plus. Proficient in performance tuning (PL/SQL) using SQL Trace, Explain Plan, Indexing, and Hints. Strong knowledge of database triggers, indexes, and partitioning. Expertise in Oracle architecture. Proficient in reading Query Execution Plans with the ability to evaluate and improve performance characteristics of SQL. Manage database objects like table space, users, indexes, roles, privileges, profiles, and synonyms. Coordination with the automation team for the scheduling of various AWA jobs to be executed on multiple databases. Support ongoing efforts and provide technical support for multiple database re-platforming efforts to Exadata. Reviewing and implementing data loading scripts related to GoldenGate data replication. Optimization and tuning of SQL queries and indexes in Oracle. Monitoring of the database performance as it relates to memory usage, proper backups, active sessions, long-running queries, tablespace configuration, and space allocations. Coordinate with data architects and analysts on the building of schemas, tables, functions, views, stored procedures, and roles. Provide DBA supervision and Oracle best practices guidance for custom application development and routine database administration efforts. Essential Skills and Competencies: 5+ years of logical and physical DBA experience, including experience in Oracle Exadata. Extensive working knowledge of all aspects of Database Data Movement and Processing, including GoldenGate and Informatica ETL. Familiarity with JIRA workflow processes and agile methodology. Working experience with TOAD or Oracle SQL Developer.

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2.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations. Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation. Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals. Act as a liaison between users/traders, interfacing internal technology groups and vendors Participates in disaster recovery testing Participate in application releases, from development, testing and deployment into production. perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation. Considers implications of the application of technology to the current environment. Analyzes applications to identify risks, vulnerabilities and security issues. Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements. Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exchanges ideas and information Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives. Performs other duties and functions as assigned in a concise and logical manner. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years experience Basic knowledge or interest about apps support procedures, concepts and of other technical areas. Participation in some process improvements. Previous experience or interest in standardization of procedures and practices. Basic Business knowledge/ understanding of financial markets and products. Knowledge/ experience of problem Management Tools. Understands of how own sub-function integrates within the function and commercial awareness Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence Good customer service, communication and interpersonal skills Good knowledge of the business and its technology strategy Consistently demonstrates clear and concise written and verbal communication skills Knowledge of issue tracking and reporting using tools Good all-round team member Effectively share information with other support team members and with other technology teams Ability to plan and organize workload Ability to communicate appropriately to relevant stakeholder Education: Bachelor’s/University degree or equivalent experience Good Experience in supporting web based applications. Good knowledge of microservices architecture. Hands on exp with Kibana, Splunk, App Dynamics, unix and sql. Good understanding of Kubernetes Exposure to open shift ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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4.0 - 8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

At Citi we’re not just building technology, we’re building the future of banking. Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe. Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things. As one of the world’s most global banks we’re changing how the world does business. Shape your Career with Citi We’re currently looking for a high caliber professional to join our team as 25882621 Officer-QA Automation Tester - C11- Hybrid based in Chennai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. We empower our employees to manage their financial well-being and help them plan for the future. We provide access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. Responsibilities: Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Conducts a variety of moderately complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions. Ensures project standards and procedures exist, are fully clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation. Monitors products for conformance to standards; monitors processes for conformance to procedures. Documents findings and performs preliminary root causes analyses to provide recommended improvements. Ensures all corrective actions are assigned, documented and completed. Verifies traceability in project work products. Gathers, maintains and creates reports on quality metrics. Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas. Requires basic understanding of how own area integrates within IT Quality to achieve objectives. Makes evaluative judgments based on the analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents. Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Provides informal guidance to new team members. Performs other duties and functions as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 4 - 8 years Quality Assurance (QA) experience in the Financial Service industry preferred Experience in requirement reviews & able to identify, communicate and document discrepancies. Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies Understanding of Quality Processes Demonstrated logical analysis skills, attention to detail and problem solving Proven ability to work to deadlines. Consistently demonstrates clear and concise written and verbal communication skills QA Experience in defining, designing & executing test cases Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Technology Quality ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

The Client Onboard Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job. Responsibilities: Processes client’s requests related to system set up including signatories’ updates and documentation lodgment. Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes. Provides response to client and internal inquiries. Prepares documentation for archiving . Applies appropriate bank’s regulations while processing the requests. Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents. Documents operation procedure updates. Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to). Verification and authorization of data entered in the systems. Ensures all queries are dealt with in an efficient and timely manner. Escalates urgent / risk issues through the appropriate escalation channels. Co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process. Performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems’ testing. Ensures high levels of client satisfaction through strong product, process and client knowledge. Identifies and suggests process improvements. Assists in the implementation of validated process improvements. Understands procedures and controls for operational processes. Supports Manager with quality assurance process. Understands procedures and controls for operational processes. Performs within departmental procedures and compliance standards in order to minimize losses. Responsible for coordination of projects around internal processes. Participates in user acceptance test of new systems. Effective execution of day-to-day responsibilities, as well as execution of any other work instructed by supervisor related to this function. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Previous experience in financial services preferred. Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking. Flexibility, team spirit, loyalty. High attention to detail. Good PC skills (Excel, Word). Fluent in both written and spoken English. Be able to work under pressure and to meet deadlines. Proficient knowledge of English (written and spoken). Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Institutional Client Onboarding ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Career Area: Procurement Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a skilled Category Buyer(Packaging) to join our Business & Solutions (GSND) -Finance Services Division. The incumbent would be responsible for providing supply network solutions expertise, using Quality, Cost, Logistics, Development, and Management (QCLDM) to deliver maximum value. The preference for this role is to be based out of Whitefield Office, Bangalore, India What You Will Do Job Roles and Responsibilities This position is a Category Buyer responsible for the procurement of Packaging. Reporting directly to the Category Manager, this role will work with operational and packaging solutions teams to define business requirements and drive global strategy that supports overall organizational objectives. Key work activities include strategy development, managing a network of service providers, strategically sourcing to meet operational objectives, bidding process, contracts administration, performing category analytics and driving supplier performance. Additionally, this Buyer role is expected to further the develop sourcing strategies for the segment, utilizing subject matter expertise to effectively identify areas to differentiate the supply base and optimize the packaging network, helping to assure supply and contain cost for the enterprise. The role requires a strong communicator capable of working solutions to complex problems for internal process partners and customers, keeping them informed of progress and working closely with them to ensure all requirements are met. Relationship building and management at senior levels with the suppliers is also expected that will foster trust, professionalism and continuous improvement. Developing, managing and executing the category strategy managing policies, agreements, source catalogs, and special procurement programs. Recognizing the potential for cost decreases, inventory reductions and quality improvement, as well as responsibility for soundness of business proposals and risk assessment. Procure packaging material that meet Cat’s complex global operational and procurement standard requirements. Key focus around strategic sourcing to ensure capacity, service and market price objectives are met. Recognizing the potential for cost decreases, inventory reductions and quality improvement, as well as responsibility for soundness of business proposals and risk assessment. Acting as the liaison between the organization and the supplier to communicate information explicitly, while considering production business demands and suppliers' conditions. Documenting the suppliers' performance on time sensitiveness and production; maintains a strong relationship with suppliers. Leads contract negotiations with packaging providers to achieve service and product requirements that meet operational objectives and in accordance with Caterpillar’s long-term strategy. Works with various basic components of strategic sourcing, such as data analysis, market research, commodity indexation and purchasing budgets examination. Works with different external suppliers to address critical issues and resolves major problems for implementing supplier relationship management practices. What You Will Have Bachelor’s degree in supply chain, Business, or related field Data Analytics: Knowledge of techniques and processes for inspecting, cleansing, transforming, and modeling data; ability to discover useful information, draw logical conclusions, and support decision-making. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Interpersonal Relationships: Being comfortable working individually as well as in a team environment. Working with suppliers and customers. Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. This position requires candidate to work a 5-day -a -week schedule in the office What Will Put You Ahead (Preferred Skills): Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. General knowledge in Project Management Six Sigma, Lean, and/or American Production and Inventory Control Society (APICS) certifications Skills Desired: Data Analytics : Knowledge of techniques and processes for inspecting, cleansing, transforming, and modeling data; ability to discover useful information, draw logical conclusions, and support decision-making. Level Extensive Experience: Advises stakeholders on the relationship between financial, performance, and operational data used in business data analytics. Anticipates operational challenges of data collection and its integration with decision-making. Identifies correlations that reveal trends and determine conditions. Evaluates the quality of data collected and the effectiveness of data analysis methods for evaluating business performance. Interprets potential risks, threats, and opportunities involved with predictive modeling. Directs the implementation of business data collection processes and educates junior employees on new data sources. Effective Communications : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Level Working Knowledge: Explains impact of interactions with individuals and groups. Identifies roles and responsibilities for self and others. Demonstrates an understanding of alternative points of view. Collaborates with departmental associates and management. Adapts interaction style to situations and people. Negotiating : Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Level Working Knowledge: Works to achieve win-win in negotiations, rather than taking a win-lose approach. Focuses on issues rather than personalities. Uses active listening and probing techniques to surface problems, issues, and interests. Demonstrates a willingness to examine own position. Presents own position and listens attentively to position of others. Contracts Management and Administration : Knowledge of policies, standards and processes of how to manage and administer contracts; ability to use proper processes and practices for managing and administering a variety of contractual agreements. Level Working Knowledge: Administers locally relevant contracts for the department. Implements organizational protocols and procedures for contracts management. Explains the types of information required before a contract is signed. Reviews contracts to ensure compliance with contract specifications and regulations. Assists in creating files of relevant information for specific vendors, customers, or contracts. Purchasing Tasks and Activities : Knowledge of policies, regulations and processes of purchasing; ability to use practices and procedures for procurement of materials, components, equipment and services. Level Working Knowledge: Records documents of purchasing tasks and activities, such as orders, bidding. Uses available procurement systems and tools. Ensures compliance with procurement regulations and contract specifications. Works with basic purchasing related tasks and activities. Adheres to various requirements and steps of the procurement process. Supplier Relationship Management: Knowledge of supplier relationship management concept and strategies; ability to address critical issues to meet supplier needs and maintain engaged, partnering relationship with suppliers. Level Working Knowledge: Adheres to organizational policies and codes for supplier relationship management. Communicates with suppliers about contract preparation and negotiation. Documents and analyzes problems and challenges in supplier relationship establishment and management. Monitors satisfaction levels of the organization's important suppliers on a regular basis. Works with different external suppliers to address critical issues and resolves major problems for implementing supplier relationship management practices. Strategic Sourcing: Knowledge of strategic sourcing methods, technologies and processes; ability to analyze, improve and re-evaluate organizational procurement process continuously. Level Working Knowledge: Works with various basic components of strategic sourcing, such as data analysis, market research and purchasing budgets examination. Participates in enhancing institutional sourcing process continuously including identifying improvement opportunities. Conducts strategic sourcing activities in a limited environment. Follows relevant standards, policies and practices regarding strategic sourcing. Assists senior sourcing professionals with strategic sourcing in multiple environments. What You Will Get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar ‘s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers Caterpillar is an Equal Opportunity Employer (EEO) EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: July 9, 2025 - July 22, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community.

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Resolves Customer issues, questions, concerns with effective, clear and professional written and oral communication. Provides prompt and efficient service to Vendors including the appropriate escalation of Vendors’ issues. Builds Platform and business knowledge to better serve Vendors Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures. Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions. Qualifications HSC, any Graduation * or 10+5 or 12+3 Diploma along with Mandarin language certificate Additional Information Typing skills of 25 words per minute with an accuracy of 80%

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