243 Lead Operations Jobs - Page 5

Must be excellent in communciation and Must have Sales Team Leader Experience for minimum 2 Years. Max Salary- 45k in hand, Pls whatsapp CV to Jyoti 7982435738 & write Frankfinn TL. Required Candidate profile Must be excellent in communciation and Must have Sales Team Leader Experience for minimum 2 Years. Max Salary- 45k in hand, Pls whatsapp CV to Jyoti 7982435738 & write Frankfinn TL.

We are looking for Team Leader- OPD Operations to join our high energy team You will have a direct impact on user satisfaction. You'll work as part of a high-energy team that's scaling across all Operations functions. Pushing time bound resolutions on outbound calls, ensuring quality escalation resolution across multiple Operations functions while also coordinating between the users and empanelled health centres will be critical. As part of your day-to-day work, you will Communicate textually as well as verbally with end users. Coordinate with customers, labs, hospitals to ensure the service. Execute resolution implementations and work towards appropriate balance between quality, promptness and coordination. Work with a cross-discipline team of diverse verticals within the Operations team. Must Haves A Bachelors Degree. Expert knowledge of operations processes. Working knowledge of calling process. Good understanding of user grievance redressal. Experience of over 1 year in Operations (preferably in the Healthcare Technology Industry)- Good understanding of Hindi and English. Proficient in Communication (Written as well as verbal).

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India.Minimum qualifications:. Bachelor's degree or equivalent practical experience, 6 years of experience in Go-to-Market Strategy, Sales Operations, Strategy and Operations, Management Consulting, Finance, or Program Management, Experience managing rhythm of business activities, such as annual business planning, headcount management, running business reviews, or target setting, Experience working with executive-level clients or stakeholders, Preferred qualifications:. Experience leading operational and cross-functional initiatives, Experience in Operations, Customer Support and Internet/Online Media, Experience in thriving in ambiguity and drive strategy in a fast-paced, constantly evolving environment, Experience with stakeholder management and executive conversations, written and verbal, both internal and external, Experience in management consulting firm or equivalent project management experience in a strategy function for software, Internet, media industries or early stage companies, Excellent project management, problem-solving/analysis, written/verbal communication skills, About The Job. gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner, Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products, To learn more about gTech, check out our video , Responsibilities. Define, structure, launch and drive and operational initiatives for gTech Ads Customer Support teams, while acting as a thought partner to the leadership, Work with cross-functional stakeholders and leaders to gather relevant information, context, and drive business analysis with project communication and management, Enable critical business decision making by working with cross-functional stakeholders and cross-pollinate learnings, Partner with gTech Ads Customer Support leadership in driving of initiatives (including global priorities), Provide oversight and connectivity to business-focused standalone initiatives and removing roadblocks to execution, and eliminating conflicts, Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India.Minimum qualifications:. Bachelor's degree or equivalent practical experience, 6 years of experience in Go-to-Market Strategy, Sales Operations, Strategy and Operations, Management Consulting, Finance, or Program Management, Experience managing rhythm of business activities, such as annual business planning, headcount management, running business reviews, or target setting, Experience working with executive-level clients or stakeholders, Preferred qualifications:. Experience leading operational and cross-functional initiatives, Experience in Operations, Customer Support and Internet/Online Media, Experience in thriving in ambiguity and drive strategy in a fast-paced, constantly evolving environment, Experience with stakeholder management and executive conversations, written and verbal, both internal and external, Experience in management consulting firm or equivalent project management experience in a strategy function for software, Internet, media industries or early stage companies, Excellent project management, problem-solving/analysis, written/verbal communication skills, About The Job. gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner, Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products, To learn more about gTech, check out our video , Responsibilities. Define, structure, launch and drive and operational initiatives for gTech Ads Customer Support teams, while acting as a thought partner to the leadership, Work with cross-functional stakeholders and leaders to gather relevant information, context, and drive business analysis with project communication and management, Enable critical business decision making by working with cross-functional stakeholders and cross-pollinate learnings, Partner with gTech Ads Customer Support leadership in driving of initiatives (including global priorities), Provide oversight and connectivity to business-focused standalone initiatives and removing roadblocks to execution, and eliminating conflicts, Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show more Show less

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.. And we need people like you to make it happen.. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.. Job Summary. Tetra Pak Business Stream Ice Cream (BSIC) develops and manufactures processing solutions, equipment, and fillers for customers in the ice cream industry worldwide. Our centers of excellence are located in Denmark, China, and India.. The BSIC facility in Chakan, Pune, focuses on designing and manufacturing processing solutions for the South Asia market, with a strong export presence. As Process Leader in the BS Ice Cream, you will be engaged in the creation, standardization, localization and cost optimization of skid-based processing modules as process engineer. Commissioning and onsite customer support will be part of the job role. The position will be based in Chakan, Pune, India. In addition, you will have the opportunity to manage/support sales team to provide the best fit solution. The position entails flexible travelling across globe (consuming around 20% of your time).. What You Will Do. As our Process Leader you will be responsible for;. Developing technical concepts and solutions that are delivered on time, within budget, and in scope, while meeting the required quality standards. This includes managing projects from small to large scale by collaborating with Tetra Pak experts across borders to prepare reliable quotations in compliance with Tetra Pak’s standards and governance, ensuring customer expectations are met.. Coordinating with the fabrication team to ensure timely delivery of modules and skids.. Providing technical support to the Supplier Management Team in validating local suppliers.. Leading process design activities, driving technical discussions, engineering process and line solutions, specifying components, calculating costs, and preparing quotations and contractual documents.. Managing projects from the initial capture and evaluation of customer needs through to firm quotation and handover to the implementation team, ensuring delivery on time, within budget, and in scope.. Preparing, organizing, and leading design and risk reviews, time scheduling, commissioning, and performance commitments.. Collaborating closely with the Supply Management organization.. Reviewing and taking ownership of the proposed solutions.. Reviewing and ensuring the quality of hygienic installation drawings.. Supporting the site installation team as needed, particularly for critical process and utility installations.. Coordinating technically with cross-functional teams.. Leading commissioning activities up to customer handover to ensure a high level of customer satisfaction.. Acting as Project Manager for selected projects in the absence of the designated Project Manager.. Representing Tetra Pak as an ambassador.. We believe you have. University degree or equivalent in Mechanical / Process / Food Engineering is required. Fluent English language skills, both verbal and written. Minimum 5 7 years of work experience with projects – engineering, commissioning, and lead. Experience in the food / liquid processing industry is a must. Experience in design/commissioning of Ice Cream mix plants is desirable. Experience in implementing processing solutions and working on installation projects. Experience in bidding / tendering / pre-project / project work. Experience in a client facing role; customer-focused mindset. Very good practice with MS office tools (Excel, Word, Project) and SAP required for business reporting purposes. Familiar with general engineering and drawing software tools used for large scale plant engineering (e g. AutoCAD). Experience in using database driven engineering design tools is preferred (e.g. Matrix, SSP). Good understanding of service business and customers’ needs. Good technical and commercial negotiations skills. Good level of analytical problem-solving methodology. Self-driven, decisive, highly motivated, independent personality. We Offer You. A variety of exciting challenges with ample opportunities for development and training in a truly global landscape. A culture that pioneers a spirit of innovation where our industry experts drive visible results. An equal opportunity employment experience that values diversity and inclusion. Market competitive compensation and benefits with flexible working arrangements. Apply Now. If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.. This job posting expires on 30/06/2025.. If you have any questions about your application, please contact Wicha Sribanyen.. Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.. Show more Show less

Job Purpose We are seeking a proactive and detail-oriented Process Lead to support end-to-end training coordination. This role is responsible for engaging with stakeholders to gather training requirements, managing external vendors, and ensuring smooth operations within the Cornerstone OnDemand (CSOD) learning management system . The ideal candidate will have strong project coordination skills, vendor liaison experience, and hands-on expertise in CSOD. Key Responsibilities: Stakeholder Management: Serve as the single point of contact for business units regarding training needs and requirements. Collaborate with the stakeholders to define, prioritize, and schedule training programs. Vendor Management: Identify, evaluate, and coordinate with external training vendors. Ensure timely and quality delivery of training solutions by vendors. Creating Purchase Requisitions & Purchase Orders. Learning Management System (CSOD): Create and manage training events, sessions, and other Training Objects within CSOD. Troubleshoot and resolve CSOD-related issues and provide functional support to users. Monitor and generate training reports and analytics to track completion and effectiveness. Process Improvement: Streamline training operations and suggest process enhancements. Maintain documentation and standard operating procedures for training processes. You are meant for this job if: Bachelors degree in Human Resources, Business Administration, or a related field. 710 years of experience in training operations or L&D coordination. Proven experience in vendor management and stakeholder communication. Hands-on experience with Cornerstone (CSOD) is mandatory. Excellent organizational, interpersonal, and communication skills. Strong attention to detail and the ability to manage multiple priorities. Preferred Skills: Certification or training in project management or learning technologies. Experience working in a global or matrix organization.

Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team members in resolving operational issues within own process expertise. - Grade Specific Role Overview:¢Provides services according to the Service Delivery scope to meet specific KPIs¢Supports delivery of Procurement services into the Business¢Maintains a proactive working attitude towards the Client¢Has basic knowledge of the Stakeholder community within the work perimeter¢Manages relationships with Stakeholders¢Understands P2P processes ¢Has knowledge about cross-functional work¢Monitors process adherence across work perimeter and escalates as needed ¢Coordinates/supports junior professionals in process adherence and problem solving¢Identifies, reports and participates in process improvements implementationGeneral Responsibilities / Accountabilities:¢Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets¢Demonstrates knowledge of processes and procedures relevant to the function¢Accountable for process compliance within the work perimeter¢Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashion¢Responsive to local Stakeholders in solving day-to-day activities¢Provides subject matter expertise as needed by other team members¢Supports junior professionals in day-to-day activities ¢Helps the team to achieve common goals¢Acts to overall procurement policies and processes¢Continually strives to simplify, standardize and improve processes ¢Continually seeks out ways to improve Client satisfaction¢Proactively shares knowledge on on P2P and Service Delivery procedures with other servise delivery team members¢Supports transformation projects activites Skills (competencies)

Role & responsibilities Essential Duties and Responsibilities: Responsible for ensuring customer satisfaction (students and parents) & retention Ensure proper communication & relationship with all the students and parents for entire course duration. Monitoring and ensure proper collection of revenue and reduce branch expenses. Ensure compliance with laws & regulations as applicable. Handling any kind of Parent enquiry & Student enquiry or complaints Should co-ordinate with all departments at branch/region/Corporate office. Ensures general cleanliness, appearance and safety of the office premises. Skill Requirements: Ability to supervise staff and manage branch operations. Strong ability to plan and manage multiple projects. Ability to effectively manage conflict and competing priorities. Ability to work independently; problem-solve, analyze issues and create action plans. Decision making skills. Strong computer proficiency, including competency with MS Office. Enthusiastic, proactive, flexible and constructive approach. Ability to work and engage at all levels within the organization. HR Name - Kishor Tikone Email ID - Kishortikone@aesl.in Contact No - 8655827178

Job Title: Associate Director Sales Department: Sales & Partnerships Location: Noida / Alwar Experience Required: 6 to 15 Years About Tractor Junction Group Tractor Junction Group is Indias largest digital ecosystem for tractors, farm machinery, and rural mobility, empowering farmers and rural consumers through trusted content, lead generation, and digital transactions. Our platforms—Tractor Junction, Bike Junction, Truck Junction, and Infra Junction—are transforming how rural India discovers and connects with mobility and agri-equipment brands. Role Overview We are looking for a high-performing Digital Ad Sales professional to lead strategic partnerships and monetization efforts with 2-Wheeler and Commercial Vehicle OEMs. This role is ideal for someone with a strong network in the automotive industry, a track record in digital media sales, and the ability to drive impactful, data-led advertising solutions. Key Responsibilities Own and grow revenue from key OEM partners (2-Wheeler & CV brands) across Tractor Junction Group platforms. Drive end-to-end sales cycle: prospecting, pitching, negotiation, closing, and campaign execution. Create customized media solutions (lead gen, branding, video, influencer, programmatic) based on client objectives. Build strategic, long-term relationships with senior decision-makers in OEM marketing teams. Collaborate closely with product, content, and data teams to deliver innovative ad solutions. Monitor campaign performance and optimize for client ROI. Provide market intelligence and insights to influence future product offerings. Key Requirements 6–12 years of experience in digital ad sales, media partnerships, or OEM brand marketing. Proven success in working with 2-Wheeler and Commercial Vehicle manufacturers. Strong understanding of digital marketing trends (performance marketing, native ads, programmatic, etc.). Excellent communication, negotiation, and relationship-building skills. Experience in managing high-ticket B2B accounts. Data-driven mindset with strong analytical orientation. Willingness to travel and meet clients as needed. Why Join Us? Be part of India’s fastest-growing rural mobility and agri-digital platform. Work closely with top automotive brands and marketing leaders. Opportunity to lead high-impact campaigns in Tier 2–Tier 4 markets. Transparent growth path and performance-driven culture.

Hello Candidate, Greetings from Hungry Bird IT Consulting Services Pvt. Ltd.! We're hiring a Quality Control Head for our client. Qualification: MSc in Chemistry, Biochemistry, or a related field Location: Vikarabad District, Telangana Experience: 5 to 8 Years Salary: 3.5 lakhs to 4 lakhs per annum Required: Male Note: Preferably with strong experience in the pharmaceutical or ethanol industry. Job Summary: We are seeking an experienced Quality Control Head to lead the QC team at our client's facility. The ideal candidate will have a strong background in analytical techniques, including Gas Chromatography (GC) and High-Performance Liquid Chromatography (HPLC), and will be responsible for ensuring the highest standards of product quality and regulatory compliance. Responsibilities: Lead, manage, and mentor the Quality Control team. Develop, implement, and oversee all QC procedures and protocols. Supervise analytical testing using GC, HPLC, Spectrophotometer, and other advanced techniques. Ensure all processes and products comply with regulatory requirements and industry standards (e.g., ISO, GMP). Collaborate effectively with production teams to identify and resolve any quality-related issues. Develop and implement robust quality control measures to guarantee final product quality. Train and develop QC team members to enhance their skills and performance. Requirements: Minimum of 5 to 8 years of experience in a Quality Control role. Strong hands-on knowledge of analytical techniques, especially Gas Chromatography (GC) and HPLC. Proven experience with regulatory compliance (e.g., ISO, GMP). Excellent leadership, communication, and problem-solving skills. Proactive, detail-oriented, and able to work in a dynamic environment. (Interested candidates can share their CV to aradhana@hungrybird.in or reach us at 9959417171.) Please furnish the below-mentioned details; that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: RAMESH, QC HEAD, 6 YEARS, 30 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards Aradhana +91 9959417171

The Role Part of the broader Data organization, the Document Collections team is responsible for ensuring that all of our clients fund documentation is collected from various sources within SLA’s and uploaded into Addepar to allow the various Data Ops teams to process these documents. This role’s primary responsibility is to extract documents from various sources and upload them into Addepar. In addition this team will be responsible for monitoring data connections and ensuring that any connections failing are addressed quickly and efficiently. The Document Collections team plays a critical role in the success of Addepar’s Data offerings and requires daily communications with various Product Teams, Machine Learning Operations, clients, data providers (Custodians,GPs and Fund Admins), and additional personnel across the organization. What You’ll Do Serve as a "player/mentor" who will contribute to and supervise a successful team of Alternatives Document Collection Operations Analysts. Oversee daily operational workflows for the Alternative Document Collection team. Lead all aspects of the onboarding, mentorship, and career development of individuals on the team through timely and constructive performance feedback, and by providing learning and growth opportunities. Help to oversee and manage the 3rd party/contracting team supporting the Alternatives Document Collection work. Collaborate with Product and Engineering to design, test, and implement new processes and tooling features that improve collection efficiency as well as increase operational efficiency. Manage the Alternatives Document Collection pipeline for Addepar clients, which includes but is not limited to: Accessing various Fund Admin and GP portals and retrieving all relevant documents needing to be processed. Ensuring that the documents are uploaded to the correct Addepar client. Engaging clients, GPs, or Fund Admins if a portal connection fails. Help maintain Document Collection workflow procedures and play-books. Partner with Product and Engineering to implement new processes and tooling features that improve Alternatives Document Collection UX and increase operational workflow efficiency. Who You Are Minimum 7+ years of work experience in the financial advisory, FinTech, or banking industries. Experienced with managing teams, cross-functional projects and/or learning and development initiatives. Forward-looking and pragmatic on finding efficacious solutions to complex issues. Outstanding communication and interpersonal skills for engaging with internal partners, fund admins, GPs,, as well as clients. Ability to think critically and effectively balance multiple projects and processes simultaneously. Demonstrates effective problem solving abilities, self-motivation to take on responsibility, and a strong team-player mentality. Detailed in documenting information and standard processes and exhibits good follow through techniques. Highly self-motivated to take on responsibility, forward thinking and pragmatic, and possess a collaborative team-player mentality. Familiarity with using Salesforce, Jira, Google Suite, and Microsoft Excel preferable. Important Note - This role requires working from our Pune office.

-Lead overall Operations of Automobile dealership in TN & Karnataka -Overall P & L management and ensure organizational profitability -Plan, advise & direct the operations of dealerships & Service Centers -Reviews the operating results of SBU

Daily Operations Management Team Supervision Route and Network Planning Client Coordination and Satisfaction Vendor & Fleet Management Compliance Inventory& Hub Control. MIS Reporting Cost and Budget Control Training and Development

Lead Operation & Maintenance and HSE Management for Sterlite Group Key Accountabilities / Responsibilities Develops, tracks, and maintains OPGW network availability and quality metrics for entire PAN INDIA routes of Sterlite Power and its JV partners. Responsible for delivering all aspects of the O&M and HSE assurance in line with the standard operation & HSE Management system and QHSE policies to ensure that the Business operates safely. Innovative Mindset to develop, review & optimise O&M and HSE processes for group and support business / operations. Ensure that the HSE related risks are identified, controlled, and mitigated across the networks. Provides field weekly and monthly reports. Continuously reviews and ensure O&M procedures are updated. Contribute proactively to new service development. Take responsibility for customer escalations and act as a point of escalation both in and out of hours as required. Position Demands Travel, as and when required Competencies Behavioural - Impact and Influence Behavioural - Information Seeking Behavioural - Initiative Behavioural - Innovative Thinking Functional - Financial Functional - Operational Functional - People Functional - Strategic

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our Global Specialty Fulfilment (GSF) FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies, including attendance tracking, are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates performance including productivity, quality and safety as a means for achieving or exceeding Amazon expectations. The candidate will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with 3P delivery providers to ensure Amazon standards are being met in line with service contracts. Were seeking a Team lead for our Last Mile operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations such as execution of outbound operations, for either one large site or a combination of small sites. Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team Driving performance management of your team members, preparing and implementing training and development plans for associates Continuously improving the delivery process and attaining a sustained level of delivery performance improvement Conducting 4M and 5S audits for the delivery station on a daily basis Stand-in for Area Manager Ability to manage shifts throughout the dayy 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Were the worlds leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Numerator provides brands and retailers with a unique, 360-degree understanding of consumer behavior across the globe. We are shopper-centric, continuously monitoring the purchase and usage behavior through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world Key Outcomes / Responsibilities: Effective delivery management by ensuring high quality work in agreed timelines Work closely with Onshore leaders which may be based in different geographical locations / stakeholders to efficiently manage the function area of Product encoding Implement smooth transition of processes to India Centre of Excellence (COE) based on strategic roadmap and timely deployment. Advanced reporting: Develop and deliver reports and dashboards to meet the evolving needs of the stakeholders Focuses on improving productivity of the teams though various levers of continuous improvement. Effective People Management of the span and deliver a data driven performance management. Key Performance Indicator (KPI) is alignment of team members to promote and deploy data-oriented approach. Execute mechanism to motivate people as per their performance. Have appropriate succession planning in place for managers and expertise roles of their function area Should be able to effectively lead conflict in their area. Must be bilingual in French and English (Written and verbal) Basic Qualifications: BE/B.Tech from a reputed university. 2+ years of management experience in mid-size teams over multiple geographies and hierarchies. English professional proficiency Communication Skills: Excellent written and verbal communication skills to effectively communicate with diverse audiences. Relationship Building: Ability to build and maintain strong relationships with key onshore/stakeholders Change Management: Ability to lead and manage organizational change Technical Skills: Advanced proficiency in SQL, PowerBI Preferred Qualifications: Should have domain expertise in market research or from FMCG (Fast- Moving Consumer Goods) domain Should be solution oriented individual and think out of the box Directly managed operations for a span of 10+ associates Highly creative individual with balance of implementation and business knowledge as well as excellent ability to communicate concepts and design rationale With the following qualities Leadership style to promote professional growth Enjoys working with the onshore stakeholders Enjoys actively looking for new and more efficient ways of improving processes, raising standards, reducing errors, and overcoming omissions. Is proactive, optimistic, and willing to get involved to achieve the Vadodara NI Regional Operations Centre (ROC) goals and objectives.

STARTEK is looking for Team Leader - Operations to join our dynamic team and embark on a rewarding career journey Manage and lead operations team Monitor performance and implement improvements Ensure operational targets are met Coordinate with management for strategic goals

As a Deputy Manager – Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in netting instructions, direct Debit run, rejection of Direct Debit and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Ensure that cient Service Leve Agreements (SLA) and timeines are met. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowedge and understanding of various accounting principes. Experience in participating and coaborating in team meetings to gather/share information. Abiity to achieve individua and Business metrics. Demonstrated experience in meeting a baseine and project goas for accuracy and timeiness. Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned. Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas and objectives. Proven experience to buid and utiize reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Proven experience to buid and utiize reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Preferred technica and professiona experience Proficient in MS Office appications and any ERP software as an end-user. Ambitious individua who can work under their direction towards agreed targets/goas.

As Senior Process Anayst – Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in getting instructions, direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient SLA's (Service Leve Agreements) and timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowedge, and understanding of various accounting principes. Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned. Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas, and objectives. Proven experience in buiding and utiizing reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Preferred technica and professiona experience Proficient in MS Office appications and any ERP software as an end-user. Ambitious individua who can work under their direction towards agreed targets/goas. Abiity to work under tight timeines and have been part of change management initiatives. Activey engaging in team meetings to exchange information, with a proven abiity to meet both individua and business metrics. Enhance technica skis by attending educationa workshops, reviewing pubications etc.

As a Deputy Manager – Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in netting instructions, direct Debit run, rejection of Direct Debit and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Ensure that cient Service Leve Agreements (SLA) and timeines are met. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowedge and understanding of various accounting principes. Experience in participating and coaborating in team meetings to gather/share information. Abiity to achieve individua and Business metrics. Demonstrated experience in meeting a baseine and project goas for accuracy and timeiness. Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned. Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas and objectives. Proven experience to buid and utiize reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Proven experience to buid and utiize reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Preferred technica and professiona experience Proficient in MS Office appications and any ERP software as an end-user.

As Senior Process Anayst – Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in getting instructions, direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient SLA's (Service Leve Agreements) and timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowedge, and understanding of various accounting principes. Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned. Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas, and objectives. Proven experience in buiding and utiizing reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Preferred technica and professiona experience Proficient in MS Office appications and any ERP software as an end-user. Ambitious individua who can work under their direction towards agreed targets/goas. Abiity to work under tight timeines and have been part of change management initiatives. Activey engaging in team meetings to exchange information, with a proven abiity to meet both individua and business metrics. Enhance technica skis by attending educationa workshops, reviewing pubications, etc.

As Process Anayst– Order to Cash (O2C), you are responsibe for processing Accounts receivabe, posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in netting instructions, Direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient Service Leve Agreements (SLAs) and meet the specified timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash appication automation, increasing touchess cash settement, and reducing compexity and instabiity in assigned accounts. Proven track record in meeting accuracy and timeiness goas, achieving individua and business metrics and coaborating with customers, saes, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash appication automation, maximizing touchess cash settement, and minimizing compexity and instabiity in assigned accounts. Preferred technica and professiona experience Proficient in MS Office appicationsand any ERP software as an end-user. Sef-directed and ambitious achiever. Meeting targets effectivey. Skied in thriving under deadines and contributing to change management, showcasing strong interpersona teamwork.

As Process Anayst– Order to Cash (O2C), you are responsibe for processing Accounts receivabe, posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in netting instructions, Direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient Service Leve Agreements (SLAs) and meet the specified timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash appication automation, increasing touchess cash settement, and reducing compexity and instabiity in assigned accounts. Proven track record in meeting accuracy and timeiness goas, achieving individua and business metrics and coaborating with customers, saes, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash appication automation, maximizing touchess cash settement, and minimizing compexity and instabiity in assigned accounts. Preferred technica and professiona experience Proficient in MS Office appicationsand any ERP software as an end-user. Sef-directed and ambitious achiever. Meeting targets effectivey. Skied in thriving under deadines and contributing to change management, showcasing strong interpersona teamwork.

As Senior Process Anayst – Finance and Administration Deivery Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in getting instructions, direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient SLA's (Service Leve Agreements) and timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowedge, and understanding of various accounting principes. Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned. Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas, and objectives. Proven experience in buiding and utiizing reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Preferred technica and professiona experience Proficient in MS Office appications and any ERP software as an end-user. Ambitious individua who can work under their direction towards agreed targets/goas. Abiity to work under tight timeines and have been part of change management initiatives. Activey engaging in team meetings to exchange information, with a proven abiity to meet both individua and business metrics. Enhance technica skis by attending educationa workshops, reviewing pubications, etc.

Job summary As an Employee Compliance Operations Lead, leading the India Operations team within the Compliance Conduct and Operational Risk organization, you will manage the Processing team to ensure that our customers, employees, and lines of business are in adherence with firm standards and required regulations. Through your leadership, the department will design and operate processes supporting adherence to JPMorgan s Code of Conduct, including but not limited to Personal Account Dealing, Licensing & Registration requirements, and all Employee Conduct requirements. Your role requires a high level of collaboration across the global Advisory, Technology, LOB, Control and Operations teams. It is expected that you will bring an innovation mindset to this role as the department is continuously looking for effective solutions harnessing the most current tools and technologies. In particular you are expected to be capable of implementing solutions utilizing large language models (LLM) and Natural Language Processing (NLP) as well as closely to design strategic technology platforms. You will help lead a team of professionals to create global alignment on processes and risk frameworks. It will be important to foster an inclusive workforce and help develop your team to work collaboratively across the firm. Job responsibilities Manage the day-to-day operations of the Hyderabad Employee Compliance Operations team, ensuring that key indicators of quality and capacity are being met Ensure that teams are continually upskilling on relevant emerging technologies and tools and deploying solutions Develop and implement programs related to employee conduct or licensing and registrations Maintain effective relationships with Advisory partners, ensuring that service levels are being met Oversee effective metrics reporting and data analytics, where insights can be obtained for improved efficiency and effectiveness Assess group-wide capacity to ensure the department can handle production volumes Monitor and evaluate program effectiveness, making necessary adjustments to achieve desired outcomes. Hire, train, and manage staff, ensuring a positive and productive work environment. Provide guidance and mentorship to staff, fostering professional development and growth. Evaluate staff performance, providing regular feedback and coaching. Monitor changes in laws and regulations, making necessary adjustments to ensure compliance. Required qualifications, capabilities, and skills Qualified graduate with minimum of 18 yrs of experience in Compliance Conduct and Operational Risk managing a team of 50 people Experience in developing and implementing programs related to employee conduct or licensing and registrations. Experience in managing staff and budgets. Strong understanding of relevant laws, regulations, and policies. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team. Preferred qualifications, capabilities, and skills Qualified graduate with minimum of 15 years of relevant work experience managing a global team Demonstrated communication and diplomacy skills to work cross-organizationally to influence others, steer results/change and implement projects/processes Knowledge and experience of controls, employee compliance and conduct, as well as managing to stringent Regulatory requirements Must have the ability to manage multiple complex change initiatives and priorities across varying timelines concurrently Ability to assess controls and processes to leverage further opportunities for automation / technological advancement Possess proficiency with leveraging data for proactive solutions, problem solving, impact quantification, and reporting Demonstrated experience leading department based activities including team performance oversight, escalation assist, coaching, directing, and building a high-performance team culture Ability to attract and develop diverse talent as well as develop, motivate, and recognize employees Excellent written and verbal communication skills with diverse audiences, including ability to synthesize data into insights and influence through effective storytelling