257 Lead Operations Jobs - Page 5

: Job Title Vice President Private Bank Operations Location Jaipur Role Description The individual should be able to deliver on KPIs/ KRIs related to Private Banking Operations. Is expected to motivate & lead the banking function with a team Size of 50-75 people. Ability to transition the work form our offshore location & stabilize it as BAU function by closely interacting with multiple stakeholders within bank. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Create an environment of very strong Governance with a clear direction of driving efficiency & managing Stakeholders expectations & KPIs within the organization across various processes e.g., Banking Services, Investment functions etc . Review the way processes are conducted to come up with a plan of making the organization efficient by driving standardization, and automation. Set up a New Change the Bank organization within the group to drive & manage a Change & Innovation Roadmap. Work very closely with Senior Bank stakeholders to drive this journey together and build a partnership with the Bank. Eliminating redundancies and automation of repeatable tasks and reducing variation Provide a direction to both Run the Bank and Change the Bank organization to move towards a data driven approach to have the right operational Control. Plan & design resourcing strategy to manage work volumes, Support design of succession plans for key team members. ProcessBuild Efficiency & Innovation Overall responsible for a 50-75 members team to ensure the Team is set up with the right pyramid, skillsets and diversity across Levels. Define key Objectives & KPIs for each of the Teams within the organization & provide the right guidance & leadership to enable the Teams to achieve these KPIs. Motivate, support and develop staff to enhance their ability & adapt to a continuously evolving business environment. Building the next level leadership by identifying and coaching potential successors. Regular assessment of team members, development of team through training & cross training. Your skills and experience Should have extensive hands on operating and domain experience of Banking/ Financial operations with added expertise of German Language Proficiency. Should have Led a Considerable Team size covering various functions within Banking/ Financial operations space. Should have exposure of managing Stakeholders, ability to manage expectations & push back wherever the situation warrants. Strong communication and negotiation skills with German Language Proficiency ( B2/ C1 ). Strong risk background /culture with ability to identify future risk Ability to understand and analyse complex problem and provide effective tactical and strategic solution. Keeping the team engaged & motivated. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm Our values define the working environment we strive to create diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bankto discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

: Job TitleOperations Lead LocationPune, India Role Description Deutsche Bank Securities Services (SES) business is offering Custody & Clearing, and Fund Services in more than 20+ markets around the globe. A part of this offering, DB needs to do client and account set up in the respective system and do static maintainance. Additionally, DB is charging their clients for the services, based on an agreed Rate Card. The AVP within SES will have to work in coordination with the staff within the department and with co-managers to ensure all the day to day activities are performed within the agreed SLAs . The AVP will need to prepare complex report/MIS and presentations. The AVP will also be responsible to work alongside VPs and Dsvto address and escalate all risk and operational issues. Responsible for ensuring that day to day controls are being followed and any risks and issues are escalated and reported on a timely manner. Other responsibilities include cross -Regulatory reporting, succession planning, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments to ensure timely and accurate reporting within the given timelines. AVP would also be responsible for other activities like BCM, Audits, Transformation and people related initiatives. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Staff Management Engage staff in Securities Services/org Initiatives. Conduct regular team meetings to address issues/ concerns. Facilitate change initiatives within the team. Process Management Manage finance operation activities as well as change initiatives. Prepare complex MIS (Excel, Power Apps) and presentation decks (PPT, Tableau) Identifying operational risks proactively and mitigating appropriately. Have in depth knowledge of Securities Services Life Cycle Work very closely with the process owners/stakeholders and other internal clients for overall mitigation of risks in the process Building and refining controls metrics (benchmarks) by involving team and onsite management. Identifies, analyses, and resolves complex problems related to product line or functions using best practices and change precedents to resolve Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches with Global counterpartsand working to improve the process. Your skills and experience 10+ Years of experience with minimum of 5 years in BFA domain Experience in a Banking domain and/or related support functions including understanding of products. business and operational processes. Knowledge of Custody Business incl. Billing process would be an advantage. Experience in dealing with Lean Production / Six Sigma (ideally Green Belt/ Black Belt certification) Knowledge/ experience in data science and machine learning will be added advantage Experience in business intelligence and business analytics Experience in business analysis, data analytics, SQL knowledge Experience working closely with Product Owners and Stakeholders along with maintaining product backlogs and driving release content throughout via prioritised stories. Good knowledge of business analysis methods and tools (agile, waterfall, Jira, Confluence, MS Office) Familiar with Excel, PowerPoint, Visio etc. Ability to work in a Matrix organization with stakeholders spread across geographies. Experience of agile (scrum) methodology Experience in conceptualization and solution definition Good analytical and problem-solving experience Broad knowledge and awareness of (related) business solutions in the marketplace Ability to identify and interpret stakeholders needs and requirements Self-motivated and flexibility to work autonomously coupled with ability to work in virtual teams and matrix/global organisations including appreciation of different cultures during collaborating and sharing. How well support you

: Job Title Operations Team Leader Corporate TitleAssociate LocationBangalore, India Role Description The Associate is a First Level Manager who will be required to manage the day to day activities of the Reconciliation process. Would serve as a People Manager with a very strong Subject Matter Expertise to resolve queries from team members and resolving parties alike. Aided by a Process Supervisor, the Team Manager helps address the process issues faced by the team. Candidate would work very closely with the team members, AVP/VP, resolving parties and external custodians to keep the number and value of ageing Cash & Position breaks under control. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Functional Responsibilities Have deep knowledge of the Reconciliation process and the associated Investment and Accounting Book of Records. An associated understanding of Swifts / internal feeds that enable the above. Ability to relate the Reconciliation to upstream and downstream functions. Appreciation of the impact of open Cash & Position breaks and ability to Investigate & Identify the Root Cause and henceforth assign the Cash & Positions break to the correct resolving party for further investigation & resolution. Analytical mindset to reduce the number and value of open breaks so as to minimize risk exposure Work effectively with internal functions such as Trade Processing , Reference Data, Corporate actions, Bookings, Tax etc. and with external Custodians for resolution of breaks. Support with small to medium sized process & functional change initiatives to improve efficiency & reduce risk. Other Responsibilities / Tasks Help the team members perform primary investigation on the Cash and Position breaks and manage their queries and escalations from the Front Office and Resolving Parties Be the first point of contact for process & functional issues faced by the team members and front office colleagues. Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes etc) Driving Process Improvement through innovation Manage performance of the team members with a focus on their skill development. Perform regular performance reviews of staff as per Organizational guidelines. Your skills and experience Minimum work experience of 8 years with the last 4 years in a managerial role. Prior experience in Reconciliation of Cash & Positions across Investment and Accounting Book of Records against Custodians Preferably with an Asset Manager, Fund Accountant and / or a Custodian Good understanding of Aladdin and market data platforms like Bloomberg is a plus. Knowledge of Security and Trade Life Cycle of various financial products is a pre-requisite. A quality mindset with a Six Sigma / Lean background would be a plus Fluency in Microsoft Office skills specifically MS Excel & MS PowerPoint Should demonstrate solution drive approach & innovative thinking. Should be open to work in the required shift Strong people manager with proven track record of working with & developing people. Education / Certification Graduates/Masters with good academic records. Excellent communication & collaboration skills. How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

Req ID: 328054 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application Operations Lead to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Daily Tasks 1. Review of SOD checks for CBA and Site 24x7 dashboard 2. VLS report and EOD notification mails for all 3 zones. 3. Monitor CBA SFDC queue for tickets that are yet to be assigned. 4. Monitor emails for any followups/pending tasks for CBA BAU. 5. Monitor new incidents raised as part of events/alerts in SNOW. 6. Monitor NTT Infra / LCS changes scheduled for the day. 7. Review email comms / SFDC comments if required. 8. CBA Handover from 1st to 2nd and 2nd to 3rd - review tickets, comms, tasks, learning progress. 9. Take stock of issues with CS / Products and ask for updates wherever required. 10. Health check of calendar for scheduled meetings. 11. Review of PIR documents wherever required. CBA Vulnerabilities 1. Take stock of all vulnerabilities reported in Qualys 2. Split by category and period of open and split by AppOps and Infra related. 3. Rey Montero to set up bi-weekly review call of Vulnerabilities. Certificate Renewal Planning 1. Take stock of all active certificates across PROD and NON PROD and impacted systems both in CBA and Finastra Infra. 2. Populate the 2026 renewal planned week as per recommendation provided. 3. Consolidate with CBA if all impact analysis is completed. Access Control & PAM 1. Resource wise required access poplated based on daily BAU tasks performed. 2. Workshop with NTT Infra on access control layers that can be applied on the server, database and application. 3. Conduct an impact analysis of implemention - new user creation, password resets for admin users, etc. LoanIQ Gold Configuration 1. Review the process of updating the LoanIQ configuration in both PROD and NON-PROD. 2. Gather feedback from AppVal on process prepared. 3. Review with SDMs on the process and prepare for CBA demo. Utility Script for PROD DB Dumps 1. Development in progress by Saquib - 4 components identified 2. Individual component development. 3. Review utility with Jan and Rachelle. 4. Testing to be conducted - Test when PPD refresh request comes through & bank has approved Change Management 1. LCS changes review every Monday of all ADB and CBA changes. Checks to include: a. Change ticket review - Risk, Change type, Schedule, Attachments which includes Runbook Non PROD testing results and Bank approval. b. Runbook review of steps, schedule, testing, rollback, checklist and 4-eye checker. c. Bank approval in line with change schedule. 2. Take stock of changes to be reviewed in Tuesday CAB which includes ADB + CBA + TechOps. 3. Change owner to present during Tuesday LCS CAB. Any actions/changes to be noted. 4. MoM to be sent out for the approved changes. All changes to be approved 4 hours prior to scheduled deployment. 5. Review changes scheduled by NTT Infra if AppOps support is required and share the alligned weekend support. 6. Approve DB related changes during change deployment. If required perform 4-eye checker based on availablity. 7. Ensure on-call support during weekend change deployment. Monthly KPI Report for ADB and CBA 1. Extract valid P1 / P2 SFDC cases for ADB and CBA and derive MTTR time. 2. Change success rate of LCS + NTT Infra changes. 3. Remediation % of application vulnerabilities. 4. Backlog of all open incidents. 5. Stock of repeat incidents with same RCA. BAU Review Calls 1. NTT Infra + NTT AppOps internal process call every Monday to discuss issues/improvements. 2. Fornightly governance call every Tuesday with NTT Infra to review critical BAU items and progress update. 3. LoanIQ Squad Sprint planning every Wednesday. New format of sending BAU updates by Tuesday COB. 4. BAU to Green call with Steve every weekday. CBA dashboard reviewed of critical / ageing tickets. 5. NTT Service Improvement and Governance call to review SFDC housekeeping, Service Improvements plan.

Company Description Vialto Partners is a market leader in global mobility services. Our purpose is to Connect the world . We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6, 500 staff in over 50 countries around the world, and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram. Job Description: In this position, your primary duty is to provide specialized expertise in global payroll consulting across different countries and jurisdictions, ensuring that payroll processes are carried out effectively and in compliance with international standards. Key Responsibilities: -Manage the end-to-end monthly payroll process for clients in various countries and jurisdictions. -Support or lead the implementation of global payroll platforms for our clients. -Oversee the collection and validation of payroll data, ensuring its availability and accuracy on digital platforms. -Plan and organize clients payroll compliance requirements. -Process and review full-cycle payroll for multiple clients with medium to high complexity, ensuring timeliness and accuracy. -Conduct research on specific customer queries and systemic issues, providing informed solutions and insights. -Assess and improve existing business practices and systems to enhance efficiency and streamline operations. -Lead project planning and track progress of key work streams through to completion. -Manage cross-functional work streams and business dependencies. -Facilitate change and readiness for clients adopting new operational methods. -Develop a comprehensive communication and engagement plan to aid efficient customer adoption. -Handle multiple stakeholder management effectively. -Establish and monitor project budgets. -Collaborate across service lines to optimize internal processes and efficiencies, such as tax return procedures. Additional Information Work Location: Bangalore We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process.

The Process Lead is accountable for operational performance, including meeting and exceeding contractual performance standards for the respective services Skills: •High Analytical skills •Investment operations exposure is mandate (Stock, Bond, Mutual Funds). • Strong project management orientation. • Ability to extract information with apt precision and shorter timelines and communicate to others. • Ability to navigate, research, and utilize processing guidelines...And add value as needed. • Strong problem-solving and decision-making skills through effective calibration of inputs. • Strong Numerical abilityneeds to be a role model for peers. • Ability to innovate with new ideas for continuous process improvement. • Ability to work in a team-oriented, collaborative environmentproactive help offering as needed. • Strong customer service orientation, with close watch on set procedures. • Quick learner with attention to detail. • Comfortable with Night shifts . Knowledge: • Advance knowledge in MS Excel / any other tools used in the process required • Enhanced knowledge on SOPs & procedures for aligned process. • Possess significant investment domain expertise to align with our processes. • Ability to develop dashboard & measures to proactively manage multi- client level impacts and shares with the appropriate audience as per expected schedules Location: This position can be based in any of the following locations: Chennai, Gurgaon For internal use only: R000107078

This role is a part of the centralized supply chain planning function at Amazon India. The candidate will be a part of the FX and Speed Program team for External Fulfillment network. The candidate will contribute to high impact projects in Supply Chain. The candidate is expected to support all EFES related operational activities. The role entails day to day monitoring FX related processes, running internal processes centrally and monitoring of progress on designated tools. The job requires someone who has the ability to manage stakeholders remotely and high willingness to take ownership. The candidate must be willing to work with internal and external stakeholders to uphold process requirements and also identify/suggest corrections for processes in place. The incumbent will be own the following - 1) Responsible for execution of all seller configurations in the system for Fulfillment experience 2) Owning of speed related reports and deep dive 3) Sending weekly updates on critical projects by using query based tools and excels 4) Capacity configurations on system 5) Deep dives on escalations by all stakeholders on topics of speed 6) Critical support during all peak events for all system configurations required 7) Liaise across functions to drive their project and help clear issues and bottlenecks. Advanced Excel SQL Data visualization and representation Strong data analysis

Job Job Details: To drive sales and achieve profitability targets by managing Channel operations together with delivering high quality service to customers and ensuring the use of right tools and capabilities to deliver and outperform set targets. Also to drive potential sales from the internal Retail stores scaling up BA programme . Responsibilities 1. Sales planningBusiness plan formulation Develop and approve the annual business plan for the LFS channel in-line with the overall business. Plan and create a sales plan cascaded to the region, store and brand level for watches & accessories, fragrances and sunglasses in coordination with the relevant stakeholders. Review and provide countermeasures on the sales performance against the plan on a regular basis. Develop and approve the network expansion strategies on an annual basis in line with the business needs. TW BA Programme Management & scale up. 2. Sales ExecutionMerchandise Replenishment Provide inputs and coordinate with merchandising team along with the Key account managers on defining the product mix or modifying the same for a new store of a retail chain. Support and guide the Key Account Managers in negotiating the merchandising mix, margins and returns with the retail chains with support from the regional field sales and marketing teams. Identify the fast-moving products in the channel and coordinate with the marketing teams to build a favourable new product pipeline and maximize channel profitability. 3. Retail operationsSOP management Create, modify and approve the Channel SOP\u2019S. Ensure commercial compliance in the stores with coordination from the commercial teams and Key Account Managers. 4. Retail operationsStore Management Manage, track and ensure the ranking of the brand in all the retail chains - Brand market share and Ranks. Identify operational issues/ glitches and approve countermeasures for the stores to ensure smooth sales. Identify, negotiate and approve the terms of contract and commercials with the third-party vendors who provide manpower support to the LFS channel. Approval the return to vendor(RTV) SKUs from the list of proposed SKUs in coordination with the merchandising team and ensure the process of stock return. 5. Retail operationsScheme\u2019s & Incentive management Design, develop and approve the annual incentive schemes for the store staff based on the strategic objectives and consolidated inputs from regional field sales teams. Conduct quarterly review to assess the effectiveness of the incentive scheme and propose course correction measures. Design Scheme\u2019s keeping growth parameters and budgets in mind following Omni channel principles. 6. Retail operationsPromotion management Coordinate with regional sales & marketing team and finalize on the annual promotional activities and seek approvals for budgets from the brand teams. Support the retail marketing teams in coordinating with the retail chains to identify mediums of promotion of new product introductions & activations with approvals on negotiations for expenses. 7. Retail operationsNetwork expansion Provide broad guidelines for the negotiate with the retail chain partner on the most favourable location for the display of products in the store. Network expansion keeping the scope of business in mind. Coordinate with the retail chains and the merchandising teams to identify and approve the product mix in the new stores. 8. Retail operationsTraining and development Identify and approve the training needs and coordinate with relevant stakeholders to build the Training calendar and build on BA sales efficiencies. Provide inputs in developing training content for regional field teams based on requirements identified. 9. People & Talent Management Drive a culture of diversity, performance and transparency in the region and ensure the employees in the region are engaged. Mentor and develop staff using a supportive and collaborative approach. Ensure talent pipeline is created by succession planning for the critical positions in the region. Set Objectives for reportees aligned to the organizational /functional. Conduct recruitment interviews for key positions in the region; Monitor the implementation of the Sales Training Program for the region.

Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team members in resolving operational issues within own process expertise. - Grade Specific Role Overview:¢Provides services according to the Service Delivery scope to meet specific KPIs¢Supports delivery of Procurement services into the Business¢Maintains a proactive working attitude towards the Client¢Has basic knowledge of the Stakeholder community within the work perimeter¢Manages relationships with Stakeholders¢Understands P2P processes ¢Has knowledge about cross-functional work¢Monitors process adherence across work perimeter and escalates as needed ¢Coordinates/supports junior professionals in process adherence and problem solving¢Identifies, reports and participates in process improvements implementationGeneral Responsibilities / Accountabilities:¢Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets¢Demonstrates knowledge of processes and procedures relevant to the function¢Accountable for process compliance within the work perimeter¢Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashion¢Responsive to local Stakeholders in solving day-to-day activities¢Provides subject matter expertise as needed by other team members¢Supports junior professionals in day-to-day activities ¢Helps the team to achieve common goals¢Acts to overall procurement policies and processes¢Continually strives to simplify, standardize and improve processes ¢Continually seeks out ways to improve Client satisfaction¢Proactively shares knowledge on on P2P and Service Delivery procedures with other servise delivery team members¢Supports transformation projects activites Skills (competencies)

Lead the process design team to develop and optimize designs for process equipment, including pressure vessels, heat exchangers, reactors, and columns. Analyze project requirements and create detailed process design specifications. Ensure compliance with international codes, standards, and regulations in all designs. Collaborate with clients and internal teams to deliver customized design solutions. Supervise and mentor junior design engineers, ensuring the accuracy and efficiency of design processes. Qualification: BE-Chem

Global Cash, Surveillance and Messaging Operations (GCSMO) provides a range of services and functions to Cash Management Business. A key function within GCSMO is transformation, which is responsible for management of the transformation agenda within GCSMO, with specific focus on Change the Bank initiatives. This team consists of Operational Engineers who are allocated to CTB projects. Operations Engineers are the face of agile change, with a focus on process re-design, optimization and the application of emerging technology. This role is to operate as a program manager within the Operations Engineer profession, supporting the delivery of a new payments target architecture in cooperation with IT and product management stakeholders. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Function as an Operational Engineer with responsibility for collaborating with key stakeholders in the Business, COO functions incl. local and regional Operations to ensure timely and accurate tracking of programs within the Payments domain. Ensure key project milestones are documented and communicated to all stakeholders effectively and that potential risks are escalated in a timely manner and tracked appropriately. Operate with minimum guidance and be accountable for the ensuring that business and technology agendas are aligned to GCSMO objectives. As a member of an agile tribe and squads, develop and maintain close working relations with the key stakeholders including Technology and Product teams. Provide clear direction and vision to CTB teams and clears roadblocks within their group. Support operational readiness during change lifecycles. Gather, validate and objectively analyse operational readiness checklists and provide guidance to operational teams on capacity planning for key milestones. Promote ongoing and constructive two-way feedback with RTB teams to prepare teams for upcoming changes. Ad hoc reporting as required Your skills and experience Minimum 5 years Banking experience, with detailed knowledge of project and program management. Experience of working within an operations environment is advantageous, preferably Cash Operations. Proven ability to work with complex subsets of management information and data. Relationship management and negotiation skills with the ability to influence real outcomes. A high degree of accuracy, efficiency, attention to detail and delegation skills are required. High analytical skills, detail orientation, service commitment and solid people management skills. An ability to work independently, as well as in a team environment including cross-functional teams. A structured & determined approach to work, a willingness to take ownership of problems and an ability to communicate with clients and colleagues at all levels. You will be: Able to effectively assess and mitigate program risks and dependencies Able to work well, apply sound judgement and make timely decisions under pressure Proactive and self-driven Highly organised and agile Excellent verbal and written communication skills and fluent in both written and verbal English

Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

Leading BPO in Kolkata ,Pune, Mumbai, Bangalore Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Job Title: Operations Executive with minimum 2 years of Experience Location: Sector 70, IMT, Faridabad Salary: INR 20,000 per month (in-hand) Key Responsibilities: Airbnb Property Management Handle all communication with potential and confirmed guests on the Airbnb platform Assist with check-in coordination and ensure a smooth guest experience Supervise the property before each check-in to ensure readiness and cleanliness Manage and coordinate housekeeping staff, ensuring timely and quality upkeep Address guest concerns during their stay (if any), ensuring quick resolution Real Estate Sales Operations Maintain and update the CRM system regularly with leads, follow-ups, and status updates Track performance metrics within the CRM and keep records organized and up-to-date Coordinate with the sales team for lead inputs, closures, and CRM hygiene Ensure smooth flow of communication between the sales team and backend operations General Operational Support Be available and responsive for on-ground support and coordination as required Manage assigned operational responsibilities across both verticals efficiently Key Requirements: Strong communication skills (written and spoken English and Hindi) Basic knowledge of platforms like Airbnb and CRM tools (training will be provided if required) Ability to manage time and tasks efficiently and work independently Prior experience in hospitality or real estate (preferred but not mandatory) Must be based in or willing to commute to Faridabad, Sector 70, IMT Work Schedule: 6 days a week , full-time Working hours: As per operational requirement (general schedule to be shared at the time of joining)

Must be excellent in communciation and Must have Sales Team Leader Experience for minimum 2 Years. Max Salary- 45k in hand, Pls whatsapp CV to Jyoti 7982435738 & write Frankfinn TL. Required Candidate profile Must be excellent in communciation and Must have Sales Team Leader Experience for minimum 2 Years. Max Salary- 45k in hand, Pls whatsapp CV to Jyoti 7982435738 & write Frankfinn TL.

We are looking for Team Leader- OPD Operations to join our high energy team You will have a direct impact on user satisfaction. You'll work as part of a high-energy team that's scaling across all Operations functions. Pushing time bound resolutions on outbound calls, ensuring quality escalation resolution across multiple Operations functions while also coordinating between the users and empanelled health centres will be critical. As part of your day-to-day work, you will Communicate textually as well as verbally with end users. Coordinate with customers, labs, hospitals to ensure the service. Execute resolution implementations and work towards appropriate balance between quality, promptness and coordination. Work with a cross-discipline team of diverse verticals within the Operations team. Must Haves A Bachelors Degree. Expert knowledge of operations processes. Working knowledge of calling process. Good understanding of user grievance redressal. Experience of over 1 year in Operations (preferably in the Healthcare Technology Industry)- Good understanding of Hindi and English. Proficient in Communication (Written as well as verbal).

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India.Minimum qualifications:. Bachelor's degree or equivalent practical experience, 6 years of experience in Go-to-Market Strategy, Sales Operations, Strategy and Operations, Management Consulting, Finance, or Program Management, Experience managing rhythm of business activities, such as annual business planning, headcount management, running business reviews, or target setting, Experience working with executive-level clients or stakeholders, Preferred qualifications:. Experience leading operational and cross-functional initiatives, Experience in Operations, Customer Support and Internet/Online Media, Experience in thriving in ambiguity and drive strategy in a fast-paced, constantly evolving environment, Experience with stakeholder management and executive conversations, written and verbal, both internal and external, Experience in management consulting firm or equivalent project management experience in a strategy function for software, Internet, media industries or early stage companies, Excellent project management, problem-solving/analysis, written/verbal communication skills, About The Job. gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner, Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products, To learn more about gTech, check out our video , Responsibilities. Define, structure, launch and drive and operational initiatives for gTech Ads Customer Support teams, while acting as a thought partner to the leadership, Work with cross-functional stakeholders and leaders to gather relevant information, context, and drive business analysis with project communication and management, Enable critical business decision making by working with cross-functional stakeholders and cross-pollinate learnings, Partner with gTech Ads Customer Support leadership in driving of initiatives (including global priorities), Provide oversight and connectivity to business-focused standalone initiatives and removing roadblocks to execution, and eliminating conflicts, Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India.Minimum qualifications:. Bachelor's degree or equivalent practical experience, 6 years of experience in Go-to-Market Strategy, Sales Operations, Strategy and Operations, Management Consulting, Finance, or Program Management, Experience managing rhythm of business activities, such as annual business planning, headcount management, running business reviews, or target setting, Experience working with executive-level clients or stakeholders, Preferred qualifications:. Experience leading operational and cross-functional initiatives, Experience in Operations, Customer Support and Internet/Online Media, Experience in thriving in ambiguity and drive strategy in a fast-paced, constantly evolving environment, Experience with stakeholder management and executive conversations, written and verbal, both internal and external, Experience in management consulting firm or equivalent project management experience in a strategy function for software, Internet, media industries or early stage companies, Excellent project management, problem-solving/analysis, written/verbal communication skills, About The Job. gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner, Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products, To learn more about gTech, check out our video , Responsibilities. Define, structure, launch and drive and operational initiatives for gTech Ads Customer Support teams, while acting as a thought partner to the leadership, Work with cross-functional stakeholders and leaders to gather relevant information, context, and drive business analysis with project communication and management, Enable critical business decision making by working with cross-functional stakeholders and cross-pollinate learnings, Partner with gTech Ads Customer Support leadership in driving of initiatives (including global priorities), Provide oversight and connectivity to business-focused standalone initiatives and removing roadblocks to execution, and eliminating conflicts, Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show more Show less

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.. And we need people like you to make it happen.. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.. Job Summary. Tetra Pak Business Stream Ice Cream (BSIC) develops and manufactures processing solutions, equipment, and fillers for customers in the ice cream industry worldwide. Our centers of excellence are located in Denmark, China, and India.. The BSIC facility in Chakan, Pune, focuses on designing and manufacturing processing solutions for the South Asia market, with a strong export presence. As Process Leader in the BS Ice Cream, you will be engaged in the creation, standardization, localization and cost optimization of skid-based processing modules as process engineer. Commissioning and onsite customer support will be part of the job role. The position will be based in Chakan, Pune, India. In addition, you will have the opportunity to manage/support sales team to provide the best fit solution. The position entails flexible travelling across globe (consuming around 20% of your time).. What You Will Do. As our Process Leader you will be responsible for;. Developing technical concepts and solutions that are delivered on time, within budget, and in scope, while meeting the required quality standards. This includes managing projects from small to large scale by collaborating with Tetra Pak experts across borders to prepare reliable quotations in compliance with Tetra Pak’s standards and governance, ensuring customer expectations are met.. Coordinating with the fabrication team to ensure timely delivery of modules and skids.. Providing technical support to the Supplier Management Team in validating local suppliers.. Leading process design activities, driving technical discussions, engineering process and line solutions, specifying components, calculating costs, and preparing quotations and contractual documents.. Managing projects from the initial capture and evaluation of customer needs through to firm quotation and handover to the implementation team, ensuring delivery on time, within budget, and in scope.. Preparing, organizing, and leading design and risk reviews, time scheduling, commissioning, and performance commitments.. Collaborating closely with the Supply Management organization.. Reviewing and taking ownership of the proposed solutions.. Reviewing and ensuring the quality of hygienic installation drawings.. Supporting the site installation team as needed, particularly for critical process and utility installations.. Coordinating technically with cross-functional teams.. Leading commissioning activities up to customer handover to ensure a high level of customer satisfaction.. Acting as Project Manager for selected projects in the absence of the designated Project Manager.. Representing Tetra Pak as an ambassador.. We believe you have. University degree or equivalent in Mechanical / Process / Food Engineering is required. Fluent English language skills, both verbal and written. Minimum 5 7 years of work experience with projects – engineering, commissioning, and lead. Experience in the food / liquid processing industry is a must. Experience in design/commissioning of Ice Cream mix plants is desirable. Experience in implementing processing solutions and working on installation projects. Experience in bidding / tendering / pre-project / project work. Experience in a client facing role; customer-focused mindset. Very good practice with MS office tools (Excel, Word, Project) and SAP required for business reporting purposes. Familiar with general engineering and drawing software tools used for large scale plant engineering (e g. AutoCAD). Experience in using database driven engineering design tools is preferred (e.g. Matrix, SSP). Good understanding of service business and customers’ needs. Good technical and commercial negotiations skills. Good level of analytical problem-solving methodology. Self-driven, decisive, highly motivated, independent personality. We Offer You. A variety of exciting challenges with ample opportunities for development and training in a truly global landscape. A culture that pioneers a spirit of innovation where our industry experts drive visible results. An equal opportunity employment experience that values diversity and inclusion. Market competitive compensation and benefits with flexible working arrangements. Apply Now. If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.. This job posting expires on 30/06/2025.. If you have any questions about your application, please contact Wicha Sribanyen.. Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.. Show more Show less

Job Purpose We are seeking a proactive and detail-oriented Process Lead to support end-to-end training coordination. This role is responsible for engaging with stakeholders to gather training requirements, managing external vendors, and ensuring smooth operations within the Cornerstone OnDemand (CSOD) learning management system . The ideal candidate will have strong project coordination skills, vendor liaison experience, and hands-on expertise in CSOD. Key Responsibilities: Stakeholder Management: Serve as the single point of contact for business units regarding training needs and requirements. Collaborate with the stakeholders to define, prioritize, and schedule training programs. Vendor Management: Identify, evaluate, and coordinate with external training vendors. Ensure timely and quality delivery of training solutions by vendors. Creating Purchase Requisitions & Purchase Orders. Learning Management System (CSOD): Create and manage training events, sessions, and other Training Objects within CSOD. Troubleshoot and resolve CSOD-related issues and provide functional support to users. Monitor and generate training reports and analytics to track completion and effectiveness. Process Improvement: Streamline training operations and suggest process enhancements. Maintain documentation and standard operating procedures for training processes. You are meant for this job if: Bachelors degree in Human Resources, Business Administration, or a related field. 710 years of experience in training operations or L&D coordination. Proven experience in vendor management and stakeholder communication. Hands-on experience with Cornerstone (CSOD) is mandatory. Excellent organizational, interpersonal, and communication skills. Strong attention to detail and the ability to manage multiple priorities. Preferred Skills: Certification or training in project management or learning technologies. Experience working in a global or matrix organization.

Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team members in resolving operational issues within own process expertise. - Grade Specific Role Overview:¢Provides services according to the Service Delivery scope to meet specific KPIs¢Supports delivery of Procurement services into the Business¢Maintains a proactive working attitude towards the Client¢Has basic knowledge of the Stakeholder community within the work perimeter¢Manages relationships with Stakeholders¢Understands P2P processes ¢Has knowledge about cross-functional work¢Monitors process adherence across work perimeter and escalates as needed ¢Coordinates/supports junior professionals in process adherence and problem solving¢Identifies, reports and participates in process improvements implementationGeneral Responsibilities / Accountabilities:¢Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets¢Demonstrates knowledge of processes and procedures relevant to the function¢Accountable for process compliance within the work perimeter¢Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashion¢Responsive to local Stakeholders in solving day-to-day activities¢Provides subject matter expertise as needed by other team members¢Supports junior professionals in day-to-day activities ¢Helps the team to achieve common goals¢Acts to overall procurement policies and processes¢Continually strives to simplify, standardize and improve processes ¢Continually seeks out ways to improve Client satisfaction¢Proactively shares knowledge on on P2P and Service Delivery procedures with other servise delivery team members¢Supports transformation projects activites Skills (competencies)

Role & responsibilities Essential Duties and Responsibilities: Responsible for ensuring customer satisfaction (students and parents) & retention Ensure proper communication & relationship with all the students and parents for entire course duration. Monitoring and ensure proper collection of revenue and reduce branch expenses. Ensure compliance with laws & regulations as applicable. Handling any kind of Parent enquiry & Student enquiry or complaints Should co-ordinate with all departments at branch/region/Corporate office. Ensures general cleanliness, appearance and safety of the office premises. Skill Requirements: Ability to supervise staff and manage branch operations. Strong ability to plan and manage multiple projects. Ability to effectively manage conflict and competing priorities. Ability to work independently; problem-solve, analyze issues and create action plans. Decision making skills. Strong computer proficiency, including competency with MS Office. Enthusiastic, proactive, flexible and constructive approach. Ability to work and engage at all levels within the organization. HR Name - Kishor Tikone Email ID - Kishortikone@aesl.in Contact No - 8655827178

Job Title: Associate Director Sales Department: Sales & Partnerships Location: Noida / Alwar Experience Required: 6 to 15 Years About Tractor Junction Group Tractor Junction Group is Indias largest digital ecosystem for tractors, farm machinery, and rural mobility, empowering farmers and rural consumers through trusted content, lead generation, and digital transactions. Our platforms—Tractor Junction, Bike Junction, Truck Junction, and Infra Junction—are transforming how rural India discovers and connects with mobility and agri-equipment brands. Role Overview We are looking for a high-performing Digital Ad Sales professional to lead strategic partnerships and monetization efforts with 2-Wheeler and Commercial Vehicle OEMs. This role is ideal for someone with a strong network in the automotive industry, a track record in digital media sales, and the ability to drive impactful, data-led advertising solutions. Key Responsibilities Own and grow revenue from key OEM partners (2-Wheeler & CV brands) across Tractor Junction Group platforms. Drive end-to-end sales cycle: prospecting, pitching, negotiation, closing, and campaign execution. Create customized media solutions (lead gen, branding, video, influencer, programmatic) based on client objectives. Build strategic, long-term relationships with senior decision-makers in OEM marketing teams. Collaborate closely with product, content, and data teams to deliver innovative ad solutions. Monitor campaign performance and optimize for client ROI. Provide market intelligence and insights to influence future product offerings. Key Requirements 6–12 years of experience in digital ad sales, media partnerships, or OEM brand marketing. Proven success in working with 2-Wheeler and Commercial Vehicle manufacturers. Strong understanding of digital marketing trends (performance marketing, native ads, programmatic, etc.). Excellent communication, negotiation, and relationship-building skills. Experience in managing high-ticket B2B accounts. Data-driven mindset with strong analytical orientation. Willingness to travel and meet clients as needed. Why Join Us? Be part of India’s fastest-growing rural mobility and agri-digital platform. Work closely with top automotive brands and marketing leaders. Opportunity to lead high-impact campaigns in Tier 2–Tier 4 markets. Transparent growth path and performance-driven culture.

Hello Candidate, Greetings from Hungry Bird IT Consulting Services Pvt. Ltd.! We're hiring a Quality Control Head for our client. Qualification: MSc in Chemistry, Biochemistry, or a related field Location: Vikarabad District, Telangana Experience: 5 to 8 Years Salary: 3.5 lakhs to 4 lakhs per annum Required: Male Note: Preferably with strong experience in the pharmaceutical or ethanol industry. Job Summary: We are seeking an experienced Quality Control Head to lead the QC team at our client's facility. The ideal candidate will have a strong background in analytical techniques, including Gas Chromatography (GC) and High-Performance Liquid Chromatography (HPLC), and will be responsible for ensuring the highest standards of product quality and regulatory compliance. Responsibilities: Lead, manage, and mentor the Quality Control team. Develop, implement, and oversee all QC procedures and protocols. Supervise analytical testing using GC, HPLC, Spectrophotometer, and other advanced techniques. Ensure all processes and products comply with regulatory requirements and industry standards (e.g., ISO, GMP). Collaborate effectively with production teams to identify and resolve any quality-related issues. Develop and implement robust quality control measures to guarantee final product quality. Train and develop QC team members to enhance their skills and performance. Requirements: Minimum of 5 to 8 years of experience in a Quality Control role. Strong hands-on knowledge of analytical techniques, especially Gas Chromatography (GC) and HPLC. Proven experience with regulatory compliance (e.g., ISO, GMP). Excellent leadership, communication, and problem-solving skills. Proactive, detail-oriented, and able to work in a dynamic environment. (Interested candidates can share their CV to aradhana@hungrybird.in or reach us at 9959417171.) Please furnish the below-mentioned details; that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: RAMESH, QC HEAD, 6 YEARS, 30 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards Aradhana +91 9959417171

The Role Part of the broader Data organization, the Document Collections team is responsible for ensuring that all of our clients fund documentation is collected from various sources within SLA’s and uploaded into Addepar to allow the various Data Ops teams to process these documents. This role’s primary responsibility is to extract documents from various sources and upload them into Addepar. In addition this team will be responsible for monitoring data connections and ensuring that any connections failing are addressed quickly and efficiently. The Document Collections team plays a critical role in the success of Addepar’s Data offerings and requires daily communications with various Product Teams, Machine Learning Operations, clients, data providers (Custodians,GPs and Fund Admins), and additional personnel across the organization. What You’ll Do Serve as a "player/mentor" who will contribute to and supervise a successful team of Alternatives Document Collection Operations Analysts. Oversee daily operational workflows for the Alternative Document Collection team. Lead all aspects of the onboarding, mentorship, and career development of individuals on the team through timely and constructive performance feedback, and by providing learning and growth opportunities. Help to oversee and manage the 3rd party/contracting team supporting the Alternatives Document Collection work. Collaborate with Product and Engineering to design, test, and implement new processes and tooling features that improve collection efficiency as well as increase operational efficiency. Manage the Alternatives Document Collection pipeline for Addepar clients, which includes but is not limited to: Accessing various Fund Admin and GP portals and retrieving all relevant documents needing to be processed. Ensuring that the documents are uploaded to the correct Addepar client. Engaging clients, GPs, or Fund Admins if a portal connection fails. Help maintain Document Collection workflow procedures and play-books. Partner with Product and Engineering to implement new processes and tooling features that improve Alternatives Document Collection UX and increase operational workflow efficiency. Who You Are Minimum 7+ years of work experience in the financial advisory, FinTech, or banking industries. Experienced with managing teams, cross-functional projects and/or learning and development initiatives. Forward-looking and pragmatic on finding efficacious solutions to complex issues. Outstanding communication and interpersonal skills for engaging with internal partners, fund admins, GPs,, as well as clients. Ability to think critically and effectively balance multiple projects and processes simultaneously. Demonstrates effective problem solving abilities, self-motivation to take on responsibility, and a strong team-player mentality. Detailed in documenting information and standard processes and exhibits good follow through techniques. Highly self-motivated to take on responsibility, forward thinking and pragmatic, and possess a collaborative team-player mentality. Familiarity with using Salesforce, Jira, Google Suite, and Microsoft Excel preferable. Important Note - This role requires working from our Pune office.