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10.0 - 15.0 years
7 - 15 Lacs
Hyderabad
Work from Office
Location: Onsite | Experience: 10+ Years | Role Level: Senior/Leadership Industry: Staffing & Recruitment (Non-IT, USA) About Us: We help USA-based companies hire top-tier Non-IT talent faster and better through our recruitment services. With a strong presence in the staffing industry, our focus is on lead quality and conversion optimization. Role Overview: We are looking for a data-driven and performance-focused Head/Director of Market Research & Lead Generation . This person will lead efforts to find and qualify high-quality B2B leads across the USA Non-IT hiring space . You must have a proven ability to: Understand USA B2B hiring trends and behaviors. Design and execute lead gen strategies that deliver 100+ qualified responses/day . Build and manage a research team to scale operations effectively. Key Responsibilities: Identify, validate, and enrich high-potential leads (companies hiring Non-IT roles in the US). Leverage tools like LinkedIn, Apollo and others. Work closely with the email team to align targeting and messaging. Use data analytics to drive strategy, improve hit rate, and reduce wastage. Mentor and grow the research/lead-gen team. Should be able to lead a Team of 100 Requirements: 10+ years in lead generation, research, or business intelligence (USA Non IT Business). Excellent knowledge of the staffing/recruitment market, especially Non-IT sectors. Strong leadership, planning, and process optimization skills. Data-oriented, outcome-driven, and highly motivated to grow into a Director role (if not already one). Apply now by sending your resume to waheed@tektreeinc.com or call: +91-6305167532 / +91-9705643572 (available on WhatsApp as well)
Posted 1 month ago
9.0 - 14.0 years
9 - 13 Lacs
Bengaluru
Work from Office
We are looking for a skilled professional with 6 to 11 years of experience to lead our Workforce Operations team in Bengaluru. The ideal candidate will have a strong background in HR operations and management, with excellent communication and problem-solving skills. Roles and Responsibility Provide on-the-ground day-to-day oversight to all USI Workforce Operations Specialists/Sr Specialists. Execute and support HR transactions in Workday and other centralized operational processes. Monitor and report on HR Service Desk metrics to ensure service level agreements (SLAs) are met. Supervise quality reviews of tickets to drive service improvement. Identify, improve, and eliminate barriers to enable team success. Collaborate with the Workforce Operations Manager on system testing for software updates and business process changes in Workday. Conduct regular audits of Workforce Operations processes to support data integrity, accuracy, and compliance. Lead or support Talent Operations projects/initiatives to ensure key operational and system processes enable success. Provide day-to-day direction and oversight of the local Workforce Operations team responsible for most employee life-cycle transactions. Address knowledge gaps related to Workday processes and provide or coordinate additional training for the team as needed. Coach, train, and provide development opportunities to develop staff, while also providing performance feedback with direct reports as required by established performance planning and review processes within the firm. Perform other duties as assigned. Job Requirements Minimum 6 years of experience in HR operations and management, preferably in a similar role. Strong understanding of HR service delivery administration and excellent written and verbal communication skills. Experience working with HRIS systems, preferably Workday, and familiarity with service desk environments. Proven management skills, strong customer service focus, and attention to detail are essential. Ability to handle assignments that are confidential and complex with considerable discretion, judgment, and tact. Demonstrated ability to utilize HRIS applications and understand the downstream implications of transactions. Associates or Bachelors Degree in Human Resources or a related field is preferred. Working knowledge of Human Resources, Payroll, Benefits, or other Talent-related end-to-end processes. Excellent written and verbal communications, strong attention to detail, and quality are required. Ability to work collaboratively with peers internally and external business partners. Highly organized with strong follow-through skills, able to manage concurrent projects and/or programs. Ability to work well under pressure, meet established targets and goals in a high volume, fast-paced, and rapidly changing work environment. Ability to work independently, effectively prioritize work, and consistently meet daily, weekly, and monthly deadlines.
Posted 1 month ago
4.0 - 7.0 years
7 - 12 Lacs
Chennai
Work from Office
As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability tomanage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to changemanagement Showcasing strong interpersonal teamwork
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Noida
Work from Office
Responsibilities: Collaborate with cross-functional teams on process improvements Ensure compliance with client requirements & regulatory standards Manage international voice processes for clients The jobholder may need to establish and maintain relationships within the following Cambridge University Press & Assessment shared services: Customer Services Group Print and Operations (GPaO) Exams Technology Operations (ETO)
Posted 1 month ago
4.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operations Lead – Revenue Recognition What this job involves: Perform detailed reviews/analysis of Master Agreements and Contracts to ensure that revenue is properly recorded in accordance with ASC 606 Review and verify accuracy of journal entries, revenue accruals and account reconciliations Implement and perform routine checks and balances on revenue recognition, to ensure an efficient process for ensuring revenue is recognized in the correct general ledger accounts and periods Perform monthly close duties including journal entry preparation and review, account reconciliations, bad debt and aging review etc. Participate in technical interpretation of revenue recognition on key agreements Research and prepare written technical accounting policies and positions for non-standard revenue transactions Document key processes; identify areas of opportunities and create plans to successfully execute improvements Develop and maintain productive working relationships with the finance and controllership teams across all business units Perform ad hoc reporting and special projects as requested Sound like youTo apply, you need to have: Prior experience with revenue recognition or work with ASC 606 (IFRS 15/ Ind AS 115) Ability to review and interpret contracts Strong technical and analytical skills Advanced knowledge of Microsoft Excel and Power point Demonstrated ability to work effectively under pressure with multiple and changing tasks Key skills: Strong organizational and interpersonal skills. Strong oral and written communication skills Experience and success working in a team environment. CA / CMA/CWA is must. 8-10 years of relevant experience. 5-7 years of supervisory experience mandatory. What you can expect from us At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Gurugram, HR Scheduled Weekly Hours 40 Job Tags: JBS If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 1 month ago
5.0 - 10.0 years
7 - 11 Lacs
Patna
Work from Office
At Indus Action, we seek empathetic, driven, and action-oriented team members who align with our intention of making public welfare unlock happen as a Do-Tank. We desire candidates who want to partner with the Sarkar (state) service of our audacious mission of systematically making welfare access sustainable and frictionless for our vulnerable citizens and their families. Our vision of a progressive and inclusive society is replicated internally through our equitable compensation structures, transparent organisational policies, and supportive work culture. As an aspiring Deliberately Developmental Organisation (DDO) combined with our operating values of Listen.Act.Change. - we commit to nurturing active citizens and supporting enterprising individuals with a growth mindset, professionally and personally. At Indus Action, you are valued beyond your role or title. Instead of an open-door policy, we have a no-door policy, where everyone has access to and collaborates with everyone. We offer high cross-functional learning within the ecosystem as well. If you are about building for impact at scale, experimenting, and learning with joy along the way, then Indus Action is the place for you, and we have been looking for you! Project Description Indus Action signed an MoU with the Department of Primary Education, Government of Bihar, in March 2023 to strengthen RTE 2009 Sec. 12(1)(c) implementation in the state and entails work on policy and process redesigning, technology building, capacity building, grievance redressal and registration drives on the ground, among other things. Indus Action aims to stabilize an online process of RTE Act. 2009, Sec. 12(1)(c) implementation by the academic year 2026-27 with a 60% fill rate against the available seats and 100% adherence to the online process of implementation. We are also at an initial stage of another project in collaboration with the Labour Resource Department aimed at enhancing welfare delivery for vulnerable labour populations. In this initiative, the organisation will play a key role in policy and process redesign, capacity building, strengthening grievance redressal mechanisms, and facilitating large-scale registration drives at the grassroots level. As the Lead, the candidate will be expected to lead operations from Indus Action for both departments, which may include the following: Drive the partnership formulation process with the Labour Resource Department Collaborate with other organisations in the Project Management Unit (PMU) Conduct primary and/or secondary research to understand areas like scheme implementation gaps, budgets, process \uFB02ows, etc Create policy or scheme-related memos or briefs Design and implement initiatives to improve the implementation of schemes delivered by the department Actively scout for and onboard partners to support Indus Actions work Manage operations within the budget allocated and ensure that the goals set for the project(s) are achieved Work with the different departments like Education, Panchayat and Rural Development, Labour, Health and Family Welfare, as the organisation is interacting with, in continuing the ongoing work and building upon it through new partnerships as needed. Lead the RTE 12(1)(c) project execution in collaboration with the existing team
Posted 1 month ago
1.0 - 5.0 years
9 - 13 Lacs
Raipur
Work from Office
The program with the Department of Labour Welfare in Chhattisgarh has been ongoing since 2021, and entails work on policy and process redesigning, capacity building, grievance redressal, and registration drives on the ground, among other things. As the Senior Manager/Lead, you will be expected to lead operations from Indus Action for the department, which may include the following: Collaborate with other organisations in the Project Management Unit (PMU) Conduct primary and/or secondary research to understand areas like scheme implementation gaps, budgets, process flows, etc Create policy or scheme-related memos or briefs Design and implement initiatives to improve the implementation of schemes delivered by the department Actively scout for and onboard partners to support Indus Actions work Manage operations within the budget allocated and ensure that the goals set for the project(s) are achieved Work with the different departments like Education, Panchayat and Rural Development, Labour, Health and Family Welfare, as the organisation is interacting with, in continuing the ongoing work and building upon it through new partnerships as needed. Requirements Knowledge and Technical Skills Stakeholder Management Has led and managed a team of 3+ people through a project for 1+ year Partnered with the government and built relations across levels (BDO, SPD, PS, etc) to drive large-scale projects for 2+ year Project Management Has managed and delivered projects end-to-end for at least 3+ years Is well versed with principles of designing thinking, planning and execution, budget management, quality control and monitoring and evaluation Data & Technology Is capable of understanding technology (product, not code) used to set up MIS system and envisioning the scope that technology can play to make the implementation smoother Has strong analytical skills to create strategies and analyse data Support in the design and Implementation of new projects (portal/dashboards) as per requirement and create plans to be able to maintain the existing applications. Coordinate with the technical personnel and government stakeholders while ensuring the team members are actively working toward established milestones. Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects. Determine and define clear deliverables, roles, and responsibilities for team members required for specific projects or initiatives Research and Analysis Has worked on at least 1 project involving fieldwork/primary research (preferred) Has experience with secondary research and data analysis Has strong report-writing skills. Core Competencies Citizen Focussed Mindset: Place the vulnerable citizen at the centre of every action. Entrepreneurial Energy: Take ownership of time and resources to deliver solutions. Dealing with Ambiguity: Demonstrate grace under pressure and adapt through progressive elaboration. Growth Mindset: View every experience as an opportunity for growth. Collaboration: Build productive partnerships with both internal and external stakeholders. Education and Experience The applicant must be a Masters Degree Holder with at least 4-5 years of work experience, preferably in the social sector. A strong local understanding of language (Hindi), culture, and terrain is preferred.
Posted 1 month ago
1 - 5 years
1 - 4 Lacs
Noida
Remote
Job Title: Operations Executive Location: WFH Experience: 3-5 years in operations management. Employment Type: Part-time Work Schedule: Days: Monday to Saturday (Sunday Off) Shifts: Morning: 4:00 AM 9:00 AM (Part-Time) Job Overview: We are looking for a proactive and detail-oriented Operations Executive to manage the smooth delivery of live classes, provide real-time operational support, and contribute to continuous process improvement. This role demands high attention to detail, excellent communication skills, and a problem-solving mindset. Key Responsibilities: 1. Live Class Management Monitor live sessions to ensure they begin on time and run smoothly. Track teacher availability; coordinate and allocate substitute teachers when needed. Step in as a substitute tutor if required to ensure session continuity. 2. Technical Support Provide real-time assistance on platforms like Slack for any technical issues during classes. Troubleshoot basic issues related to Zoom or other virtual platforms. 3. Student and Teacher Engagement Address student feedback to enhance class experience and learning outcomes. Respond promptly to support tickets and queries from teachers. 4. Operational Excellence Maintain accurate records and documentation of daily operations. Handle teacher scheduling and substitution processes efficiently. Identify and recommend improvements for better process workflows. 5. Team Collaboration Work closely with other departments to ensure overall delivery success. Participate in cross-functional initiatives and take ownership of assigned operational tasks . Qualifications: Education: Graduate (minimum); postgraduate preferred. Experience: 3-5 years in operations; experience in EdTech and international client handling preferred. Skills: Excellent verbal and written English communication. Strong organizational and multitasking abilities. Ability to stay calm and efficient under pressure. Basic technical troubleshooting skills (Zoom, Slack, etc.). High level of accuracy and confidentiality. International Experience is required. How to Apply: To apply, please submit your resume and a cover letter detailing your qualifications and teaching experience to kirtika.sharma@ncreduservices.com . Only shortlisted candidates will be contacted for interviews. Regards, Kirtika Sharma 9599314292 Team Lead-HR & Operations
Posted 1 month ago
4 - 9 years
8 - 12 Lacs
Pune
Work from Office
? Responsibilites Handle migration/Test and turn-up tasks and installations in general to configure and delivery SDWAN site devices accordingly; Handle changes on SSR (Simple Service Request), delivering configuration on Cisco Viptela Support 2nd line incidents related to SDWAN Products always cooperating with other levels of support in a in a high level Build configuration for DyNS SDWAN Products eq.Cisco Viptela according to SDWAN standards; Providing in-depth technical support to customers through monitoring, localization and remote repair; Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our SLAs; Provide process improvement input wherever possible; Provide Technical engineering support capability for a number of multinational customers; May do proactive jeopardy management; Providing higher level support internally and Hypercare as well Organizing technical trainings or knowledge sharing; Participate in regular meetings with Senior Technical Support Engineers (3rd line), Consultants, Specialists, vendors and/or other 3rd parties e.g. Customers and Suppliers Perform quality checks on customer equipment to ensure all configurations meet required compliance standards as well as both customer and company security policies; When visible recommend flexible and scalable solutions to support new business objectives; Be part of the pre and post-deployment network implementation and understand if what is being deployed is exactly the same as the customer wants or expected to see in place; Monitor and test DyNS products installed on customer network (Nokia Nuage, Cisco Viptela or Meraki) performance and provide network performance statistics and trends reports when needed; Work in conjunction with Design teams in order to ensure the stable operation of DyNS SDWAN products to be deployed; Conduct research on network services, protocols, and standards in support of SDWAN. Help to identify internal team needs by helping L2 engineers solving problems and performing guidance solve issues or making it quickly solved.
Posted 1 month ago
9 - 12 years
9 - 13 Lacs
Bengaluru
Work from Office
About The Role : Lead and manage a team providing Infrastructure Monitoring Services using SolarWinds and SCO. Oversee implementation, upgradation, migration, and solutioning of Infra monitoring tools. Handle vendor and process management efficiently. Ensure smooth delivery service operations, managing teams, deliverables, and SLAs effectively. Lead, steer, and execute projects, ensuring alignment with organizational goals. Communicate effectively with internal and external stakeholders through excellent oral and written skills. Primary Skills Expertise in SolarWinds (NPM, NCM, NTA, IPAM, SAM). Understanding of monitoring tools architecture, functionality, and connectivity. Hands-on experience with implementation, upgradation, and migration of monitoring tools. Integration of monitoring tools with third-party applications. ITIL framework expertise. Secondary Skills: Proficiency in Excel for data analysis and reporting. Risk assessment and governance knowledge. Strong communication and stakeholder management. Change management expertise.
Posted 1 month ago
2 - 7 years
4 - 9 Lacs
Vadodara
Work from Office
As an Operations Lead, you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility . You will engage the client and keep them informed with required updates of the project and ensure they are aware of all the activities that are about to be done / on going / yet to start etc. Coordinate with manpower agencies and ensure that right resources are assigned to get the work done on time. Coordinate communication and foster teamwork between all the project stakeholders. Establish and prepare formal reporting arrangements on project progress such as Weekly Progress Reports. Engage, interact and build professional relationships with the design professionals, vendors and clients while simultaneously directing the installation team to safely execute the work according to the design plan. Work closely with respective functional teams to ensure a high standard of execution and customer experience. Job Requirement B. Tech (Civil/Architecture) - from Tier 1 or Tier 2 colleges. Alternate qualification can be B. Tech (Civil/Architecture) + MBA from RICS or NICMAR. Minimum 2 years of work experience in executing Corporate/Residential interior fitout projects. Strong verbal and written communication skills in English; ability to break down complex ideas and convey efficiently. Strong understanding and demonstrated aptitude of basic project management principles. Extreme attention to detail and no-compromise attitude towards quality. Proficiency in AutoCAD, MS Word, Excel/GSheets. Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams. Entrepreneurial zeal & ownership.
Posted 1 month ago
2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
As an Operations Lead, you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility . You will engage the client and keep them informed with required updates of the project and ensure they are aware of all the activities that are about to be done / on going / yet to start etc. Coordinate with manpower agencies and ensure that right resources are assigned to get the work done on time. Coordinate communication and foster teamwork between all the project stakeholders. Establish and prepare formal reporting arrangements on project progress such as Weekly Progress Reports. Engage, interact and build professional relationships with the design professionals, vendors and clients while simultaneously directing the installation team to safely execute the work according to the design plan. Work closely with respective functional teams to ensure a high standard of execution and customer experience. Job Requirement B. Tech (Civil/Architecture) - from Tier 1 or Tier 2 colleges. Alternate qualification can be B. Tech (Civil/Architecture) + MBA from RICS or NICMAR. Minimum 2 years of work experience in executing Corporate/Residential interior fitout projects. Strong verbal and written communication skills in English; ability to break down complex ideas and convey efficiently. Strong understanding and demonstrated aptitude of basic project management principles. Extreme attention to detail and no-compromise attitude towards quality. Proficiency in AutoCAD, MS Word, Excel/GSheets. Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams. Entrepreneurial zeal & ownership.
Posted 1 month ago
10 - 15 years
10 - 15 Lacs
Jaipur
Work from Office
About The Role : Job TitleOperations Lead, AVP LocationJaipur, India Role Description Individual will provide daily support and guidance to staff within the department and will work closely with NCT (direct reportees), Associates, co-AVPs and Head, to address operational issues. Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. You will be responsible for transitioning of any new process from formulating strategy, hiring people, working with onshore, implementing strategic & tactical solutions. Other responsibilities include cross -training, succession planning, preparation of management reports, departmental initiatives, and interfacing with the different departments to ensure timely and accurate processing of all activities on daily basis within the given timelines. AVP would also be responsible for other activities like BCM, Audits, Transformation and people related initiatives etc. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Effectively Manage a team size of up to 15-20 individuals. Managing Static data set up, background screening and maintenance requests. Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing daily benchmark reports (KPIs) for each of the process lines with the counterparts and working to improve the process. To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for existing & newly transitioned processes. Team development and motivation through strong engagement models, effective employee communication and administering reward and recognition. Driving Process Improvement through innovation, and involvement of all. Conduct regular operational performance reviews and participate in monthly self-assessments. Effectively manage risk and foster a robust control environment. Building a strong mechanism to take care of volume peaks during peak season (If any) Ensure team morale and motivation is high through team building and regular interaction. Effective Delegation to direct reports. Grooming of Associates and NCTs. Your skills and experience Prior experience in Wealth Management Ops and Static Data / Client Onboarding/ Background screening is a must. Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good negotiations skills are required, leadership skills will be essential for this role. Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected. Ability and willingness to work in shifts is a must. Experience/Exposure Graduates with good academic records. Total experience 10 years Plus in same industry is a must. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
4 - 8 years
10 - 15 Lacs
Bengaluru
Work from Office
About The Role : Job Title Operations Team Leader Corporate TitleAssociate LocationBangalore, India Role Description The Associate is a First Level Manager who will be required to manage the day to day activities of the Reconciliation process. Would serve as a People Manager with a very strong Subject Matter Expertise to resolve queries from team members and resolving parties alike. Aided by a Process Supervisor, the Team Manager helps address the process issues faced by the team. Candidate would work very closely with the team members, AVP/VP, resolving parties and external custodians to keep the number and value of ageing Cash & Position breaks under control. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Functional Responsibilities Have deep knowledge of the Reconciliation process and the associated Investment and Accounting Book of Records. An associated understanding of Swifts / internal feeds that enable the above. Ability to relate the Reconciliation to upstream and downstream functions. Appreciation of the impact of open Cash & Position breaks and ability to Investigate & Identify the Root Cause and henceforth assign the Cash & Positions break to the correct resolving party for further investigation & resolution. Analytical mindset to reduce the number and value of open breaks so as to minimize risk exposure Work effectively with internal functions such as Trade Processing , Reference Data, Corporate actions, Bookings, Tax etc. and with external Custodians for resolution of breaks. Support with small to medium sized process & functional change initiatives to improve efficiency & reduce risk. Other Responsibilities / Tasks Help the team members perform primary investigation on the Cash and Position breaks and manage their queries and escalations from the Front Office and Resolving Parties Be the first point of contact for process & functional issues faced by the team members and front office colleagues. Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes etc) Driving Process Improvement through innovation Manage performance of the team members with a focus on their skill development. Perform regular performance reviews of staff as per Organizational guidelines. Your skills and experience Minimum work experience of 8 years with the last 4 years in a managerial role. Prior experience in Reconciliation of Cash & Positions across Investment and Accounting Book of Records against Custodians Preferably with an Asset Manager, Fund Accountant and / or a Custodian Good understanding of Aladdin and market data platforms like Bloomberg is a plus. Knowledge of Security and Trade Life Cycle of various financial products is a pre-requisite. A quality mindset with a Six Sigma / Lean background would be a plus Fluency in Microsoft Office skills specifically MS Excel & MS PowerPoint Should demonstrate solution drive approach & innovative thinking. Should be open to work in the required shift Strong people manager with proven track record of working with & developing people. Education / Certification Graduates/Masters with good academic records. Excellent communication & collaboration skills. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm
Posted 1 month ago
1 - 5 years
1 - 4 Lacs
Noida
Remote
Job Title: Operations Executive Location: WFH Experience: 3-5 years in operations management. Employment Type: Full-time / Part-time (as applicable) Work Schedule: Days: Monday to Saturday (Sunday Off) Shifts: Morning: 4:00 AM 9:00 AM (Part-Time) Afternoon to Evening: 1:00 PM 10:00 PM (Full-Time) Job Overview: We are looking for a proactive and detail-oriented Operations Executive to manage the smooth delivery of live classes, provide real-time operational support, and contribute to continuous process improvement. This role demands high attention to detail, excellent communication skills, and a problem-solving mindset. Key Responsibilities: 1. Live Class Management Monitor live sessions to ensure they begin on time and run smoothly. Track teacher availability; coordinate and allocate substitute teachers when needed. Step in as a substitute tutor if required to ensure session continuity. 2. Technical Support Provide real-time assistance on platforms like Slack for any technical issues during classes. Troubleshoot basic issues related to Zoom or other virtual platforms. 3. Student and Teacher Engagement Address student feedback to enhance class experience and learning outcomes. Respond promptly to support tickets and queries from teachers. 4. Operational Excellence Maintain accurate records and documentation of daily operations. Handle teacher scheduling and substitution processes efficiently. Identify and recommend improvements for better process workflows. 5. Team Collaboration Work closely with other departments to ensure overall delivery success. Participate in cross-functional initiatives and take ownership of assigned operational tasks . Qualifications: Education: Graduate (minimum); postgraduate preferred. Experience: 3-5 years in operations; experience in EdTech and international client handling preferred. Skills: Excellent verbal and written English communication. Strong organizational and multitasking abilities. Ability to stay calm and efficient under pressure. Basic technical troubleshooting skills (Zoom, Slack, etc.). High level of accuracy and confidentiality. International Experience is required. How to Apply: To apply, please submit your resume and a cover letter detailing your qualifications and teaching experience to kirtika.sharma@ncreduservices.com . Only shortlisted candidates will be contacted for interviews. Regards, Kirtika Sharma 9599314292 Team Lead-HR & Operations
Posted 1 month ago
8 - 12 years
10 - 15 Lacs
Bengaluru
Work from Office
Goal: At Loop, we're on a bold mission to build a better health system for India one that helps 10 million families live healthier lives. To achieve this, we believe in building a high-performing team more like a sports team than a family (yes, we took a page from Netflix). That means hiring exceptional people, helping them grow fast, and creating an environment where top talent can thrive. As our People Operations Lead , you'll partner closely with our co-founders to shape the strategy but just as importantly, you'll roll up your sleeves to execute it. This is not a behind-the-scenes role. you'll be building systems, launching programs, solving real problems, and making Loop a place where high performers can do the best work of their careers. we're looking for someone who s deeply strategic but also thrives in the doing someone who can zoom out to design a world-class people org, and zoom in to make it real. If that sounds like you, we'd love to meet you. What you will do: Own the Looper lifecycle from joining to exit. Collaborate with leadership to tackle critical organizational questions, such as: How do we foster the Loop cult, embedding our mission and values into every facet of the employee experience How can we automate People processes to focus on what truly matters How do we'design a user-centric onboarding experience What does career growth at Loop look like and what s our approach to compensation & benefits How do we build the strongest employer brand in healthcare & insurance How do we communicate across the organization so that everyone feels a strong pulse. How can we create Loop University the industry s premier L&D program Develop clear, organization-wide reporting on People health and processes, using data to inform priorities and decisions. Establish a continuous improvement framework within People Ops. Collaborate with managers to provide insights on performance management, learning and development, manager training, and team relations. We are looking for someone with: 8-12 years of People Ops experience in high-growth environments, with a proven track record of building high-performance cultures. A high-energy, hands-on leader who can drive key People processes hiring, performance management, benefits, engagement, and more. we're looking for a diligent doer who leads from the front, embodying our core value that the war is fought on the front lines. Strong operational and project management skills, with a relentless focus on continuous improvement based on feedback. Experience building and leading a People Ops team. Proficiency in automating People Ops processes, with fluency in modern HR software and tools.
Posted 1 month ago
12 - 15 years
15 - 19 Lacs
Ranchi
Work from Office
About The/Nudge The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals and youth on rural development, agriculture, skilling and economic inclusion, along with 15+ central and state government partners. Our economic inclusion journey for 25 million Indians, has reached 10 states with $250M of government funding to cover 1.25M people. Our incubator, accelerator and grand challenges have supported 200+ social entrepreneurs including 17 Forbes 30U30, 3 EarthShot Prize winners, 1 Time Magazine cover and more. Set up with support from 90+ eminent philanthropists , 40+ corporates and 15+ foundations including Gates, Mackenzie Scott, Vinod Khosla, Nandan Nilekani, Tata Trusts, Skoll, Meta, LinkedIn, HDFC, Mphasis, KPMG and LOreal, we are contributing towards a "poverty-free India, within our lifetime". What are we solving for We are solving for households in poverty who are also financially and socially vulnerable through a targeted, multi-faceted, and sequenced model called the graduation approach, which has demonstrated that we can durably pull households out of poverty. At The/Nudge Institute, we have been piloting this program for the past 3 years and are in the process of catalyzing the propagation of the same. Our purpose is to contribute to making the most excluded individuals a contributing member to the economy: Enable govt to adopt by providing research, design, and implementation support Continue to implement on its own to iterate the design for impact at scale Enable more NGOs to adopt technical and capacity-building support Continue to generate data on poverty and evidence on graduation approach to nudge governments to adopt at-scale Build technology solutions for NGOs and governments to adopt and implement at scale & with quality. Position Overview: The/Nudge is working with the Jharkhand State Livelihoods Promotion Society (JSLPS), Government of Jharkhand, to help increase adoption of the graduation approach/ economic inclusion program by targeting ultra-poor/ poorest of the poor, and other marginalized / vulnerable communities like PVTGs and women engaged in producing and selling country liquor. We are currently working with the Govt. of Jharkhand on a program focused specifically towards women engaged in production and sale of country liquor. As part of this effort, a Project Management Units (PMU) is set up at JSLPS, Ranchi, to help the Government of Jharkhand to design and implement this program through graduation approach integrated into the community institutions of JSLPS. This position is for the SPMU at Ranchi, JSLPS and will report to the Head of Operations. At The/Nudge Institute, you will: Provide leadership to The/Nudge s efforts in the state Should lead all operations and products concerning this program and cont. Work with all stakeholders, importantly with the Government, to scale up the programs in partnership with a program lead Work closely with all necessary Departments to ensure the timely flow of budgets for the smooth running of the operations on the ground Ensure 100% adherence to the stationary compliances, reporting, and documentation as described/ prescribed by the Government and The/Nudge Support JSLPS in the research and development of a strategy and program design to target the ultra-poor through the Graduation Approach / Economic Inclusion Program built on top of community institutions enabled by the JSLPS/DAY-NRLM Support JSLPS in planning the activities, orientation to necessary activities and its regular implementation along with proper monitoring Support JSLPS in the implementation of action research of the graduation approach through the project based on the strategy and design developed in consultation with key stakeholders Enable convergence of various state initiatives (social security, livelihood promotion, financial inclusion, social empowerment) and programs towards the end goal of graduating women and their households living in ultra-poverty out of it. Own the implementation and outcomes of the project along with the program lead Support JSLPS review the progress of the project periodically in order to iterate and scale Support the mission on the use of data and technology to ensure continuous flow of data from the field Build relationships with key government stakeholders in JSLPS such that the special project is successful Build relationships with key government departments and support in successful adoption of strategies targeting the ultra-poor Cont. work for the learning and development of the team working in this project/ programs The ideal candidate for the role has: About 12-15 years of experience and is a Postgraduate demonstrated a growth mindset - learning/improving constantly demonstrated success in starting and leading initiatives, working under uncertainty & able to articulate vision and secure buy-in from stakeholders excellent interpersonal skills and communication skills. Fluent in English & Hindi strong analytical and critical thinking skills the ability to collaborate with diverse stakeholder groups in a fast-paced environment set aside personal bias to do what is right for the community experience in designing/managing multi-stakeholder development sector programs designed around (or with) SHGs, Community Institutions and JSLPS an openness to travel extensively and live in designated districts/blocks/panchayats as per the needs of the program s goals a passion for serving those in need with humility & sensitivity We aspire to be an inclusive and diverse organization and encourage qualified individuals irrespective of their religion, caste, gender identity or expression, sexual orientation, ethnicity, age, or any other dimension of identity, to apply.
Posted 1 month ago
3 - 8 years
6 - 9 Lacs
Hyderabad
Work from Office
Role & responsibilities Key Responsibilities: Evaluate and assess the performance of Center Directresses and Teachers across all COCO centers. Collaborate with trainers to design and adapt training modules based on on-ground requirements. Ensure key performance metrics for COCO centres including admission conversions, number of admissions, child retention, and staff retention are met. Ensure the centers meet all licensing, health, and safety regulations as per Footprints Standards. Mentor and support Center Directresses in academic and Operational leadership and ensure timely resolution of parent concerns. Recruit, train, mentor, and retain Center Directresses and staff. Key Skill Areas: Familiarity with early childhood education frameworks (like Montessori, EYFS, etc.). Minimum 3 years of relevant experience in running a Pre school. Strong presentation, training, time management, staff management and coordination skills. Proficient in English communication. Proficient in using Microsoft Office, CRM and comfortable with digital collaboration tools. Work closely with the marketing team to drive campaigns, organize events, and enhance brand visibility. Proven ability to manage and support multiple centers while maintaining consistent quality. Willingness to travel intercity as required. Preferred candidate profile
Posted 1 month ago
4 - 7 years
5 - 8 Lacs
Bengaluru
Work from Office
Designation: Team Leader/SME Location: Bangalore Years of experience:4 years of International voice process NOTE:only International VOICE EXPERIENCE can apply.NO Domestic Experience Please Role and Key Responsibilities : Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly Identify performance related issues, develop an action plan for improvement and implement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Conduct Team Meetings to ensure expedient communication of relevant information. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote CNX values- walk the talk and lead by example Exercise independent judgment and discretion in the performance of the said main function to implement management policies Support and manage the program together with other Team Leaders and Managers Provide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements Manage team members on a regular basis and write and deliver performance appraisal. Key Skills & knowledge: Graduation in related field with one to three years of relevant experience preferred (Banking credit card preferred) Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Prior experience in the Credit card domain - preferred. Highly motivated individuals with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational qualification Graduation call Hr aditi@7795311459 call indu@7848820046 call Ruth@9590520040 call hr Kavya@7849020010
Posted 1 month ago
1 - 6 years
1 - 5 Lacs
Vijayawada, Hyderabad, Chennai
Work from Office
Role: Operations Specialist NxtWave is one of Indias fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs. NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). The startup is backed by Orios Ventures, Better Capital and marquee angels, including founders of some of India’s unicorns. NxtWave is an official partner for NSDC, under the Ministry of Skill Development & Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and Industry, Govt. of India, and Startup India. The startup has received accolades as ‘The Greatest Brand in Education’ in a research-based listing by URS Media, a leading international media house. By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention, and greater outcomes. NxtWave now has paid subscribers from 450+ districts across India. In just 2 years, CCBP 4.0 learners have been hired by 1000+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more. Scale at which we operate on tech level (as on July 22) 50 Cr+ learning minutes spent 12 Cr+ Code Runs 2Bn.+ API Requests Handled by our servers Know more about NxtWave: https://www.ccbp.in Read more about us in the news - Economic Times | The Hindu | Yourstory | VCCircle Job Summary We are looking for a proactive and detail-oriented Operations Specialist to support and guide students throughout their course journey. The role involves evaluating student progress, running targeted campaigns, and taking initiatives to move students across various success buckets. The ideal candidate should possess excellent communication skills, an analytical mindset, and a passion for driving student engagement and success. Key Responsibilities Student Evaluation : Assess and evaluate the performance of students pursuing the course. Identify areas for improvement and provide actionable feedback. Maintain accurate records of student progress and performance metrics. Campaign Management : Design and execute outreach campaigns to engage students based on their progress levels. Develop communication strategies tailored to different student needs and performance buckets. Collaborate with internal teams to create personalized and impactful messaging. Student Engagement : Reach out to students proactively to address challenges and provide guidance. Motivate and support students to achieve course milestones and move to higher performance categories. Reporting and Feedback : Track the effectiveness of campaigns and outreach activities. Analyze data and provide regular reports on student engagement and progress. Suggest improvements to enhance student success and satisfaction. Requirements Strong organizational and communication skills. Ability to design and run targeted campaigns to achieve specific outcomes. Analytical mindset with experience in using data to drive decisions. Preferred : Background in education, counseling, or learning & development. Familiarity with online learning platforms and student management systems. What We Offer Opportunity to impact the lives of learners and contribute to their success. Collaborative and dynamic work environment. Work Location: Hyderabad office. Working days: 6 days a week
Posted 1 month ago
2 - 7 years
2 - 7 Lacs
Bidar, Hubli
Work from Office
Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353
Posted 1 month ago
2 - 6 years
4 - 7 Lacs
Hyderabad
Work from Office
Role Overview: We are seeking a driven and dynamic Growth Manager to lead and scale lead generation efforts via social media, influencers etc for recruitment. This role requires a strategic blend of marketing, operations, and HR expertise, with a strong focus on digital community building and team leadership. Key Responsibilities (Experience: Minimum 23 years): Generate high-quality recruitment leads through social media platforms such as Instagram and Telegram ( experience mandatory ) Build and manage online communities to source potential candidates at scale. Lead a team of 5+ members to execute bulk hiring campaigns and manage social media outreach. Create and manage performance dashboards and hiring reports using Google Sheets or Excel. Utilize HR tools and software to track candidate flow and hiring status. Travel to various locations for campus hiring initiatives, as required. Must-Have Skills: Proven experience in lead generation through social media platforms (Instagram/Telegram). Prior experience in bulk/mass hiring within fast-paced environments. Strong team management skills (handling 5+ team members). Proficiency in Google Sheets/Excel, including dashboard creation and data analysis. Excellent stakeholder management and communication skills. Familiarity with HR software and recruitment tools. Preferred Qualities: Self-starter with a go-getter attitude and strong initiative. Coachable and eager to learn and adapt quickly. Strong sense of ownership and accountability. Flexibility and willingness to travel for recruitment events and campus drives. Work Location: Hyderabad Working Days: 6 days a week
Posted 1 month ago
2 - 7 years
5 - 8 Lacs
Bengaluru
Work from Office
Designation: Team Leader/SME Location: Bangalore Years of experience:2 years of International voice process NOTE:only International VOICE EXPERIENCE can apply.NO Domestic Experience Please Role and Key Responsibilities : Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly Identify performance related issues, develop an action plan for improvement and implement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Conduct Team Meetings to ensure expedient communication of relevant information. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote CNX values- walk the talk and lead by example Exercise independent judgment and discretion in the performance of the said main function to implement management policies Support and manage the program together with other Team Leaders and Managers Provide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements Manage team members on a regular basis and write and deliver performance appraisal. Key Skills & knowledge: Graduation in related field with one to three years of relevant experience preferred (Banking credit card preferred) Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Prior experience in the Credit card domain - preferred. Highly motivated individuals with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational qualification Graduation call Hr aditi@7795311459 call hr Kavya@7849020010 call hr indu@7848820046
Posted 1 month ago
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