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2.0 - 4.0 years

7 - 12 Lacs

Bengaluru

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As Process Anayst– Order to Cash (O2C), you are responsibe for processing Accounts receivabe, posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in netting instructions, Direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient Service Leve Agreements (SLAs) and meet the specified timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash appication automation, increasing touchess cash settement, and reducing compexity and instabiity in assigned accounts. Proven track record in meeting accuracy and timeiness goas, achieving individua and business metrics and coaborating with customers, saes, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash appication automation, maximizing touchess cash settement, and minimizing compexity and instabiity in assigned accounts. Preferred technica and professiona experience Proficient in MS Office appicationsand any ERP software as an end-user. Sef-directed and ambitious achiever. Meeting targets effectivey. Skied in thriving under deadines and contributing to change management, showcasing strong interpersona teamwork.

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2.0 - 4.0 years

12 - 16 Lacs

Bengaluru

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As Process Anayst– Order to Cash (O2C), you are responsibe for processing Accounts receivabe, posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in netting instructions, Direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient Service Leve Agreements (SLAs) and meet the specified timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash appication automation, increasing touchess cash settement, and reducing compexity and instabiity in assigned accounts. Proven track record in meeting accuracy and timeiness goas, achieving individua and business metrics and coaborating with customers, saes, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash appication automation, maximizing touchess cash settement, and minimizing compexity and instabiity in assigned accounts. Preferred technica and professiona experience Proficient in MS Office appicationsand any ERP software as an end-user. Sef-directed and ambitious achiever. Meeting targets effectivey. Skied in thriving under deadines and contributing to change management, showcasing strong interpersona teamwork.

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3.0 - 6.0 years

7 - 12 Lacs

Chennai

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As Senior Process Anayst – Finance and Administration Deivery Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in getting instructions, direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient SLA's (Service Leve Agreements) and timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowedge, and understanding of various accounting principes. Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned. Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas, and objectives. Proven experience in buiding and utiizing reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Preferred technica and professiona experience Proficient in MS Office appications and any ERP software as an end-user. Ambitious individua who can work under their direction towards agreed targets/goas. Abiity to work under tight timeines and have been part of change management initiatives. Activey engaging in team meetings to exchange information, with a proven abiity to meet both individua and business metrics. Enhance technica skis by attending educationa workshops, reviewing pubications, etc.

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1.0 - 9.0 years

9 - 10 Lacs

Hyderabad

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Job summary As an Employee Compliance Operations Lead, leading the India Operations team within the Compliance Conduct and Operational Risk organization, you will manage the Processing team to ensure that our customers, employees, and lines of business are in adherence with firm standards and required regulations. Through your leadership, the department will design and operate processes supporting adherence to JPMorgan s Code of Conduct, including but not limited to Personal Account Dealing, Licensing & Registration requirements, and all Employee Conduct requirements. Your role requires a high level of collaboration across the global Advisory, Technology, LOB, Control and Operations teams. It is expected that you will bring an innovation mindset to this role as the department is continuously looking for effective solutions harnessing the most current tools and technologies. In particular you are expected to be capable of implementing solutions utilizing large language models (LLM) and Natural Language Processing (NLP) as well as closely to design strategic technology platforms. You will help lead a team of professionals to create global alignment on processes and risk frameworks. It will be important to foster an inclusive workforce and help develop your team to work collaboratively across the firm. Job responsibilities Manage the day-to-day operations of the Hyderabad Employee Compliance Operations team, ensuring that key indicators of quality and capacity are being met Ensure that teams are continually upskilling on relevant emerging technologies and tools and deploying solutions Develop and implement programs related to employee conduct or licensing and registrations Maintain effective relationships with Advisory partners, ensuring that service levels are being met Oversee effective metrics reporting and data analytics, where insights can be obtained for improved efficiency and effectiveness Assess group-wide capacity to ensure the department can handle production volumes Monitor and evaluate program effectiveness, making necessary adjustments to achieve desired outcomes. Hire, train, and manage staff, ensuring a positive and productive work environment. Provide guidance and mentorship to staff, fostering professional development and growth. Evaluate staff performance, providing regular feedback and coaching. Monitor changes in laws and regulations, making necessary adjustments to ensure compliance. Required qualifications, capabilities, and skills Qualified graduate with minimum of 18 yrs of experience in Compliance Conduct and Operational Risk managing a team of 50 people Experience in developing and implementing programs related to employee conduct or licensing and registrations. Experience in managing staff and budgets. Strong understanding of relevant laws, regulations, and policies. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team. Preferred qualifications, capabilities, and skills Qualified graduate with minimum of 15 years of relevant work experience managing a global team Demonstrated communication and diplomacy skills to work cross-organizationally to influence others, steer results/change and implement projects/processes Knowledge and experience of controls, employee compliance and conduct, as well as managing to stringent Regulatory requirements Must have the ability to manage multiple complex change initiatives and priorities across varying timelines concurrently Ability to assess controls and processes to leverage further opportunities for automation / technological advancement Possess proficiency with leveraging data for proactive solutions, problem solving, impact quantification, and reporting Demonstrated experience leading department based activities including team performance oversight, escalation assist, coaching, directing, and building a high-performance team culture Ability to attract and develop diverse talent as well as develop, motivate, and recognize employees Excellent written and verbal communication skills with diverse audiences, including ability to synthesize data into insights and influence through effective storytelling

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2.0 - 7.0 years

10 - 14 Lacs

Gurugram

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Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiencesall created by our global community of developers and creators, At Roblox, were building the tools and platform that empower our community to bring any experience that they can imagine to life Our vision is to reimagine the way people come together, from anywhere in the world, and on any device Were on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there, A career at Roblox means youll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone, Attracting, hiring and retaining talented individuals from all backgrounds is a key contributor to our ability to create immersive, shared experiences that enhance and deepen positive human connection As a Recruiting Operations and Program Lead, you will be instrumental in building and driving the development of our operational programs You will be doing so while ensuring the end-to-end hiring process is consistent and clear, while mentoring and partnering with junior team members You will own and manage a variety of complex and transformational initiatives, drive operational insights and design solutions that equip the TA organization and the business with insights to meet our most critical hiring needs, Role is based in our Gurugram office on a hybrid model (In-office Tuesday Thursday) You Will Serve as the primary point of contact for the India-based Talent Acquisition team, providing comprehensive recruiting operations support, ensuring timely resolution of issues and providing expert guidance, Contribute to the development of global operational and program standards in partnership with the US-based team, and lead the execution of operational excellence within India TA, including providing critical approval support for offers, leading enablement activities like interviewer/hiring manager training, and supporting strategic regional initiatives, Drive operational efficiency by managing core recruiting operations tasks, including audits, data management, and process optimization, while leading enablement, strategic hiring initiatives, and key recruiting programs to enhance overall talent acquisition effectiveness, Contribute to global policy development, lead the regional adaptation of policies, and gather regional requirements, Proactively identify and implement improvements within Recruiting Operations processes to enhance efficiency, You Have 5+ years of experience with program and project management frameworks and proven track record of initiating, leading & managing complex programs inclusive of communication and change management plans Experience in a recruiting operations or TA related role in a rapidly growing technical organization is preferred Familiarity with recruiting tools (Greenhouse ATS, Gem, TalentWall, Modernloop, etc) is strongly preferred Familiarity with pulling and interpreting data from recruiting tools and are able to use insights to solve problems with minimal oversight Track record of successfully partnering and communicating with varying levels of audiences, stakeholders and cross-functional partners to achieve desired outcomes Experience coaching and partnering with junior team members You Are A relationship builder that enjoys communicating and partnering across various levels of audiences, Someone who enjoys exploring and deepening your knowledge of Talent Acquisition and new developments within your role and industry, A mentor to more junior members of your team and proactively surface and share opportunities and resources to up-level and mentor others, Someone who consistently uses your experience and knowledge to take risks and approach challenges in new and innovative ways, Able to balance multiple programs at once Roles that are based in our San Mateo, CA Headquarters are in-office Tuesday, Wednesday, and Thursday, with optional in-office on Monday and Friday (unless otherwise noted), Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Roblox also provides reasonable accommodations for all candidates during the interview process,

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8.0 - 12.0 years

9 - 13 Lacs

Gurugram

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Position reports to - Assistant Director, Finance Job Purpose Financial statements are to be prepared as IFRS requirements and adherence to generally accepted accounting principles and audit for the console entities at group and standalone entities. Books are closed as per the timelines and in compliance with business accounting policies. Key Responsibilities Preparing financial statements of the assigned entities at various level as per local GAAP, IFRS, and UK GAAP, Monthly closing and reporting of books of accounts for assigned legal entities, at standalone and console basis and ensuring substantiation of all GL accounts, Preparation of monthly controllership packs for the review of Senior management explaining movements in various ledgers against previous period and budgets, Ensuring and reporting and on status of GL balances reconciliation for the group and other key control areas, Responsible for statutory audit for the stand alone, and consolidated Group financials Design and contribute for building strong financials and operating accounting processes, Lead automation of tasks to have smooth month end close process and operating accounting processes, Responsible for the regular day to day accounting for Top holding companies Any other task as assigned by the management Key Competencies CA\ACCA with minimum of 8+ years post qualification work experience majorly in large audit firms, MNCs with similar work experience. Experience in IFRS reporting, monthly closing of books, and regular day to day accounting, Experience of console and standalone audits, Very Good Communication and Inter-personal Skills, Good analytical skills and conceptual thinking Ability to work individually and as a member of a global team, Acquires/demonstrates business maturity, and Highly motivated, with willingness to take ownership, and prepared to excel in an intense, high-pressure work environment. Expert in use of MS Excel and Pdf.

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4.0 - 6.0 years

4 - 6 Lacs

Faridabad

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Job Detail- We are looking for a seasoned and detail-oriented Documentation & Coordination Advanced Excel (VLOOKUP, Pivot Tables, Charts, Data Validation, etc. Support the Managing Director in administrative tasks, internal communication, and report Annual bonus

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13.0 - 20.0 years

25 - 40 Lacs

Noida

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Lead and manage day-to-day data collection and delivery operations Drive operational strategy, efficiency, and team productivity Lead performance management, resource planning & team development Ensure high data quality and timely project delivery Required Candidate profile 12–20years’ experience, with 5+ years in leadership roles Background in data ops, sustainability, ESG or similar domains Proven ability to manage large teams and drive operational excellence

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12.0 - 17.0 years

12 - 16 Lacs

Bengaluru

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Job Description Summary In January of 2025, a new organization was created in GE Aerospace called Technology & Operations (T&O) which integrates processes and teams across Engineering, Quality, Supply Chain, and Manufacturing. The Executive DT Leader T&O Platforms & Operations will be a key leader in the T&O DT organization, reporting to the CIO of T&O, and will be responsible for owning & operating organization-wide technology platforms, and ensuring stable operations. Job Description Job Description Create a newly defined organization focused on operating with the two largest platforms within T&O DT, Oracle ERP and Digital Thread Engineer (DTE) Heavy cross functional influencing around a single vision as well as operating and engaging multiple levels within the organization. Connect teams and processes across multiple organizations to simplify the way GE Aerospace does business in support of its customers and internal operations. Embrace new technology such as AI to introduce new ways of thinking and working. Lead a team of ~115 digital technology professionals across multiple countries and a budget of ~$40MM to ensure stable and secure operations across the T&O technology landscape. Recruit and develop world-class global technical talent in the GE Aerospace Digital Technology organization. Act as a practitioner and coach of FLIGHT DECK, GE Aerospaces proprietary Lean Operating System, to accelerate the deployment of strategic capabilities and value to the business, and to drive standard work in the way in which critical data & technology outcomes are designed, delivered, and supported. Recruit and develop world-class global technical talent in the GE Aerospace Digital Technology organization. Establish strong vendor partnerships primarily with Oracle and AWS. Ensure solutions are being codeveloped to meet the broader business needs. Required Qualifications Bachelors degree from accredited university or college with minimum of 12 years of professional experience OR Associates degree with minimum of 15 years of professional experience OR High School Diploma with minimum of 17 years of professional experience Minimum 9 years of professional experience in a variety of IT functional and leadership roles Minimum of 7 years of professional experience as a People Leader Note: Military experience is equivalent to professional experience Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information Relocation Assistance Provided: Yes

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2.0 - 5.0 years

3 - 4 Lacs

Panvel

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Responsibilities: * Manage sales pipeline from lead generation to target achievement * Develop chemical sales strategies and plans * Conduct field sales activities with technical expertise

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4.0 - 7.0 years

6 - 10 Lacs

Chennai

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Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team members in resolving operational issues within own process expertise. Job Description - Grade Specific Role Overview:Provides services according to the Service Delivery scope to meet specific KPIsSupports delivery of Procurement services into the BusinessMaintains a proactive working attitude towards the ClientHas basic knowledge of the Stakeholder community within the work perimeterManages relationships with StakeholdersUnderstands P2P processes Has knowledge about cross-functional workMonitors process adherence across work perimeter and escalates as needed Coordinates/supports junior professionals in process adherence and problem solvingIdentifies, reports and participates in process improvements implementationGeneral Responsibilities / Accountabilities:Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targetsDemonstrates knowledge of processes and procedures relevant to the functionAccountable for process compliance within the work perimeterResponsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashionResponsive to local Stakeholders in solving day-to-day activitiesProvides subject matter expertise as needed by other team membersSupports junior professionals in day-to-day activities Helps the team to achieve common goalsActs to overall procurement policies and processesContinually strives to simplify, standardize and improve processes Continually seeks out ways to improve Client satisfactionProactively shares knowledge on on P2P and Service Delivery procedures with other servise delivery team membersSupports transformation projects activites Skills (competencies)

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4.0 - 6.0 years

10 - 15 Lacs

Gurugram

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The Community you will join: Our Talent Team is growing and we want you to be part of it! The Employee Experience Global Talent Operations team is dedicated to supporting candidates and employees throughout their journey at Airbnb, from interview acceptance to departure. They are operational subject matter experts who draw on business and technical knowledge to service stakeholders. They are problem solvers who seek to drive processes and create efficiencies. They are focused on delivering solutions that enhance the candidate and employee experience and are effective communicators who work cross-functionally to achieve shared goals. The difference you will make: As an Employee Experience (EX) Operations Lead, you are entrusted with a wide array of responsibilities related to the employee experience at Airbnb. Based in India, the EX Operations Lead will support our EX Operations across India entities. This role will report up to the EX Operations Manager, APAC and also be part of the APAC & India Talent team. A Typical Day: Embody Airbnb’s Core Values and represent our friendly, genuine and passionate Airbnb culture by being a host to our employees with their queries and managing the Employee Help Desk through a ticketing system Workday (HRIS) Administration including new joiner hiring, termination processing, position management and supervisory org management Conduct self-audits and flag the requirements with internal stakeholders on a defined schedule Responsible for managing the employee documentation at the time of joining and ensure employee life cycle personnel files are up to date as per the internal compliance document Partner with Payroll and Recruiting Specialists for accurate and efficient processing of all new hires joining information, employee documentation, terminations and personnel changes, in a timely manner Update all trackers and ensure data entry is done as per process requirement Ensure no dues clearance and coordinate all exit formalities in partnership with relevant stakeholders Build and maintain cross functional relationships that improve collaboration and key decision making that aids in the delivery of a world class employee experience. Proactively identify and drive implementation of continuous improvement opportunities and refine talent experience processes in partnership with stakeholders Your Expertise: 4+ Years relevant HR experience in Workday Consulting, with preference of prior HR operations experience Experience in international working environment through virtual conferencing Ability to manage competing demands while being adaptable and agile Detail and process oriented with a strong drive for excellence Proficiency in Workday, Excel Experience with iOS/Google G Suite is preferred An interest in travel is a plus! Every day we come to work knowing that we are going to make a difference, and you can do the same. Apply now! Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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7.0 - 8.0 years

9 - 10 Lacs

Mumbai

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Job Title: Operations Senior Lead, AVP Role Description This specialized position involves supervision of daily deal processing, confirmation, exchange settlements, and regulatory reporting for the operations team of Deutsche Equities India Private Limited. Your key responsibilities Providing supervisory oversight to the Listed derivative operation team Ensuring compliance with all regulation applicable aspects as a clearing member (TM-CM) Ensure transparency across all program activities, risks, issues tracking, and status reporting Manage and effectively resolve all incoming queries from clients within a pre-agreed time frame. Familiarity with existing/upcoming Exchange/SEBI regulated changes and impact to operational flows Understand of the FNO and Currency clearing and settlement mechanism Understand clients requirements with respect to reports Knowledge of exchange settlement process Proactively suggest to system vendors for any new requirement & enhancement needed Responsible for new clearing account setup Generate various MIS to management Ensure operational risk minimized, including but not limited to internal guideline & local regulations Prepare & update the procedure manual on a regular basis Participate in internal and external audits Your skills and experience 7-8 years of relevant experience in operations for Indian capital markets, derivatives, or settlements experience in broking would be preferred. Excellent analytical abilities, attention to detail, dedication to service, and strong interpersonal and organizational skills. Effective at communicating both orally and in writing relevant experience managing teams.

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13.0 - 14.0 years

13 - 14 Lacs

Bengaluru

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Microland Limited is looking for Senior Lead - Operations Excellence to join our dynamic team and embark on a rewarding career journey Lead strategic projects to optimize operations Drive cross-functional alignment and process audits Mentor teams and ensure performance standards Deliver measurable outcomes and reporting

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6.0 - 11.0 years

8 - 14 Lacs

Mumbai

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Join our first line of leadership team at DHL Global Forwarding, Freight (DGFF) GSC Global Service Centre! Job Title: Team Leader Job Location: DHL Global Forwarding, Freight (DGFF) GSC, Vikhroli, Mumbai In this role, you will have the opportunity to lead a team of associates/members, and be responsible for process, stakeholder & employee management. Key Responsibilities: Supervise staff in accordance with company policies and procedures. Establish employee goals and conduct employee performance reviews. Provide inputs towards staff scheduling to include - work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations. Participate in problem solving and process improvement process together with team manager. Evaluate department processes, recommend, and coordinate required changes based on process analysis. Assist to meet performance targets. Assist staff to resolve complex problems and responsible for quality control. Interact with the countries and co-ordinate with multiple stations and stakeholders to ensure correct and timely documentation/completion to the customer. Work closely with colleagues in the business to identify solutions, best practices and KPIs to improve existing processes. Drive Employee Engagement and Customer Satisfaction Processes. To have a periodic meeting with the team members to discuss on the productivity and feedback. Monitor Key deliverables for Process Associates on Continuous Basis Required Skills/Abilities: Graduate (bachelor's degree from a recognized University in any discipline) Minimum 3 - 5 years' experience in team handling Logistics Experience Good Communication (verbal and written) and interpersonal skills. Good People management skills Computer knowledge (word, excel, power point) Join our team at DHL Global Forwarding, Freight (DGFF), Shared Services (GSC), a Great Place to Work certified organization and as a part of a forwarding division, proud recipient of multiple prestigious awards, including Top Employer in India, Top Employer Asia Pacific, and Top Employer Global. Apply now and embark on an exciting journey with us! Why Join Our Shared Services (GSC) Team? At GSC, you will be part of a strong team that respects its employees, society, and the environment. You will interact with people from all over the world and get the chance to experience the unique international spirit of GSC DHL. We offer benefits and programs to help you manage your time at and away from work, enabling a healthy work/life balance. With highly competitive compensation, incentive, and bonus plans, we recognize and reward your hard work. As one of the top captive shared services globally (recognized by SSON), GSC offers a wide range of interesting job challenges and opportunities in our different Centers based in 5 countries. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career within GSC and within our DHL group. We will always enable you to take on responsibility and encourage your growth, personally and professionally. As the Global Service Center, we offer wide range of services to our business partner spread across more than 100 countries. GSC has experienced, diverse, and passionate team of 4600+, that value adds to our Business Partners through our expertise in process and service management, enabled with technology and robust people culture.

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10.0 - 15.0 years

18 - 22 Lacs

Pune

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Job Overview : The Operations Head (STU) will oversee the companys day-to-day operational functions within the State Transport Undertaking (STU) function at Traveltime. The STU is responsible for carrying out contracts with transport authorities by owning and operating diesel/CNG buses. This includes managing (workshops/depots), ensuring high-quality customer experience, optimizing operations, and driving business growth. The Operations head will work closely with the CEO to develop and implement strategies to enhance performance, profitability, and customer satisfaction. Key Responsibilities: v Operational Leadership: Lead and manage all service operations across branches/workshops. Develop and implement standard operating procedures (SOPs) for consistent service quality and increasing operational efficiency Monitor and improve workshop/depot efficiency, productivity, and turnaround times. v Strategic Planning: Collaborate with the CEO and leadership team to develop long-term operational strategies and plans. Identify opportunities for operational efficiencies and cost optimization. v Team Management: Lead, train, and develop a team of service managers, workshop heads, and technical staff. Foster a performance-driven culture through KPIs and regular evaluations. v Customer Satisfaction: Ensure delivery of high-quality customer service across all service points. Analyze client feedback and improve processes accordingly. v Financial Oversight: Prepare and manage the operational budget. Track and improve operational performance metrics such as operational cost per km, maintenance cost per km, lost km., penalties (this is a representative list). v Compliance & Safety: Ensure compliance with all legal, environmental, and safety regulations in the workshops/depots. Promote a culture of health, safety, and continuous improvement. v Technology Integration: Leverage digital tools and ERP systems to streamline service operations. Oversee implementation of new technologies for diagnostics, scheduling, and customer communication. Key Skills & Competencies: Proven experience in operations management within the automobile industry Strong leadership, organizational, and problem-solving skills Knowledge of automotive repair processes (buses) and workshop management Excellent communication and interpersonal abilities Data-driven decision-making capability Familiarity with ERP systems and workshop management software Qualifications/Experience: Bachelors degree in Mechanical/Automobile Engineering, Business Administration, or a related field MBA or equivalent advanced degree preferred Minimum of 10-15 years experience in the automotive service sector, with at least 5 years in a senior leadership role. Preferably from OEMs like M&M, Tata Motors, Ashok Leyland, Eicher (illustrative list) Company Details www.traveltime.co.in

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6.0 - 11.0 years

7 - 11 Lacs

Hyderabad

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Walkin Drive for Team Lead Operations - International Voice Process at Cotiviti Hyderabad!! Walkin Date 21st June 2025, Saturday Walkin Timing 10:00AM TO 02:00 PM Venue : COTIVITI INDIA PVT LTD. Plot No 1, 10th floor, Galaxy, Hyderabad Knowledge City, Hitech City Rd, opp. IKEA , Hyderabad, Telangana 500081 Team Lead Operations: Education Any graduate. Should have experience into auditing, claims, billing, reimbursement, data analysis is desired. Must have minimum 2-3 years of team management experience. International BPO experience mandatory. Candidates with US healthcare experience will be preferred. Good communication skills. Good team player with strong interpersonal skills & high integrity. Flexible to work in rotational shifts including night shift. INTERESTED CANDIDATES CAN DIRECTLY WALKIN FOR INTERVIEW ON MENTIONED DATE & VENUE. Regards, Jitendra 7350534498

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6.0 - 11.0 years

6 - 9 Lacs

Hyderabad

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Walkin Drive for Team Lead Operations - International Voice Process at Cotiviti Hyderabad!! Walkin Date 21st June 2025, Saturday Walkin Timing 10:00AM TO 02:00 PM Venue : COTIVITI INDIA PVT LTD. Plot No 1, 10th floor, Galaxy, Hyderabad Knowledge City, Hitech City Rd, opp. IKEA Restaurant, Hyderabad, Telangana 500081 Team Lead Operations: Education Any graduate. Should have experience into auditing, claims, billing, reimbursement, data analysis is desired. Must have minimum 2-3 years of team management experience. International BPO experience mandatory. Candidates with US healthcare experience will be preferred. Good communication skills. Good team player with strong interpersonal skills & high integrity. Flexible to work in rotational shifts including night shift. INTERESTED CANDIDATES CAN DIRECTLY WALKIN FOR INTERVIEW ON MENTIONED DATE & VENUE. Regards, Jitendra 7350534498

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4.0 - 8.0 years

6 - 12 Lacs

Chennai

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Supervise and coordinate daily field operations across districts. Lead, manage, and motivate operational and field teams to deliver results efficiently. Plan and execute marketing, outreach, and public engagement activities. Required Candidate profile 5+ years in operations, team handling, marketing, sales, or event coordination. Strong leadership skills. Proficient in report preparation & MS Office.. Flexibility to travel extensively across TN.

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1.0 - 6.0 years

1 - 5 Lacs

Jaipur

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The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company's objectives. They provide clear and concise direction, support and guidance to the team through effective coaching, leadership and setting SMART objectives. DUTIES AND RESPONSIBILITIES Confidently and effectively deliver coaching and constructive feedback to employees to increase engagement and improve performance, including, as required, corrective action through disciplinary processes Involvement and collaboration on new strategies and/or process improvements to better the teams performance Daily, weekly and monthly reports provided at both internal and external client levels Flexible team player in respect to scheduling and willing to invest additional time in to the team when necessary; including coverage when required and support in team hours tracking/progression throughout each month Assist team members to ensure service level agreements are adhered to and performance metrics met, including, but not limited to: taking escalated Supervisor calls, evaluating call recordings and QA call review, if applicable based on client requirements Creating and/or facilitating team huddles, presentations and team contest to engage our team and/or clients Ensure all employees are in line with Regulatory Compliance, Quality and CBT requirements Assist and participate in the recruiting, training and onboarding of employees, when required Champion company core values and other company programs to engage and motivate our employees Experience: Previous experience in an Agent and/or Customer Service role Previous experience in a leadership or managerial experience would be an asset Minimum 1 year of experience as Team Lead Operations.

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10.0 - 15.0 years

9 - 10 Lacs

Mohali

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We are looking for a North Head Operations to lead and drive operational excellence across our northern region. Location: Mohali Requirements: 8-10+ years of experience in Operations (preferably in Healthcare, Strong leadership and people management skills Analytical, agile, and proactive decision-maker Excellent communication and stakeholder management To apply or refer a candidate, please email at Rupinder.kaur@atulya.com

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1.0 - 6.0 years

1 - 5 Lacs

Mohali

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Roles and Responsibilities Manage daily operations of the team, ensuring efficient processing of banking processes. Monitor shrinkage and attrition rates to identify areas for improvement. Ensure adherence to KPIs such as AHT, CSAT, and SLA targets. Develop and implement strategies to reduce shrinkage and improve customer satisfaction (CSAT). Collaborate with cross-functional teams to resolve issues related to BPO operations. Desired Candidate Profile 1-6 years of experience in a similar role or industry. Strong understanding of banking processes and Voice Processing skills. Excellent team leadership skills with ability to manage multiple priorities simultaneously. Proficiency in monitoring key performance indicators (KPIs) such as AHT, CSAT, SLA etc.

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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As a Process Associate Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines? Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork

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2.0 - 5.0 years

4 - 4 Lacs

Bengaluru

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TL for Outbound Voice ProcessMonitor team performance and ensure SLA are met. Monitoring daily operations and KPIs for the teamManaging escalations and resolving complex issuesConducting training sessions for new hiresProblem-solving capabilities Required Candidate profile Ensuring effective communication within the teamReporting progress to higher managementStrong communication skills and interpersonal skillsAdherence to company policies and client requirements

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2.0 - 4.0 years

4 - 6 Lacs

Bengaluru

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As Process Analyst– Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applicationsand any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

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