Lead Admission Counselor

Job Role: Lead – Admission Counselor

Location: PW Dhanbad Vidyapeeth

Work Mode: On-Site

Experience: 4+ years

Industry: Education

About the Role

Counseling Lead

Key Responsibilities

Leadership & Strategy

• Own the end-to-end admissions strategy aligned with Vidyapeeth’s academic goals.
• Set daily, weekly, and monthly targets for the counseling team.
• Lead performance evaluations, mentorship, and counselor upskilling.
• Identify operational bottlenecks and introduce process enhancements.

Data & Reporting

• Track and manage lead flow, conversion ratios, and revenue impact via CRM/Excel/Google Sheets.
• Generate actionable insights from performance and pipeline reports.
• Forecast enrollment trends for academic planning.

Team & Quality Management

• Supervise a team of admission counselors focused on IIT-JEE/NEET enrollments.
• Monitor and audit call quality, documentation, and follow-ups.
• Conduct training on objection handling, communication, and student/parent engagement.
• Manage escalations and ensure high-quality interactions with potential students.

Operational Collaboration

• Liaise with academic, marketing, and operations teams for aligned execution.
• Support on-ground campaigns like open houses, webinars, and test drives.
• Maintain exceptional service standards and stakeholder satisfaction throughout the admission cycle.

What We’re Looking For

• 4+ years

  in academic counseling/admissions, including

  2+ years of team leadership

  .
• Proven experience in

  IIT-JEE/NEET-focused institutes

  , EdTech, or coaching ecosystems.
• Hands-on expertise in Excel/Google Sheets, CRM platforms, and funnel management.
• Excellent people management, communication, and strategic thinking.
• Passion for student success and process-driven operations.

Why Join Us?

PW Vidyapeeth