707 Kpi Jobs - Page 4

Designation: Senior Process Executive Experience: Min 1 Year in International Voice Support Qualification: Commerce Graduate CTC: Up to 5.75 LPA + Incentives & Allowances Night Shifts Location Bangalore (Work from Office) Contact Payal 9257655181

Will Be Handling Sales of HP Laptop in The Showroom Develop And Manage New and Existing Clients by Providing High Caliber of Service, Explore and Identify All Their Needs. Manage And Maintain Sales / Clients Database. Establish & Maintain Efficient Relationship with New and Existing Clients. Create Proposals for Target Clients with Relevant Info and Quote. Manage Clients / Projects Receivables and Cash Collections in Light of Preset Financial KPI. Ensure Clients Have Positive Experience by Communicating Effectively; Pre and Post Deal Process. Work Closely with Relevant Departments / Colleagues; Commercial, Marketing, Product Supply to Ensure Efficient Operation in Terms of Product Availability, Storage, Delivery & After Sales Service. Work Closely with Marketing and Promotion Team to Design Required Promotion and Awareness Campaigns for Target Market / Clients. Ensure High Levels of Customer Satisfaction Through Excellent Sales Service Maintain Outstanding Store Condition and Visual Merchandising Standards Answer Questions About Products and Services Assist With Inventory Management Demo And Explain Products and Services to Customers Stack And Display Goods for Sale Accept Payments and Record Sales Using Cash Registers

Ensure the achievement of business for the organization. Development of Agency Channel in all LOB s. Developing all Agency LOB s like GWP, Health, IPA, CL to new benchmarks & keeping the COR paramount with ensuring hygiene business practice. Responsible for driving recruitment & activation with support of campaigns, several engagements. Incumbent is responsible to maintain & enhance service levels provided to the clients thus ensuring sustenance of the existing business. Driving team to achieve the KPI parameters by identify the area of improvement & enhancing business opportunity for the team. Role incumbent is also responsible for explorations & identification of new business by networking. Dedicated for driving the market as per our desire by motivating the agents by organizing monthly meets, engagement activities, training programs, knowledge sharing & upgrading, awards & rewards, feedback programs to ensure organizational goal. Key Accountabilities/ Responsibilities Agency GPW Strategic approach in respective LOB with shear focus in ensuring desire business output. Creating pathway / approach line for team to hitting the desire business Health & IPA GPW Organizing structure training program by team for new agents or existing agents for knowledge upbringing. Daily activity meets with new and existing agents Hunting for new breakthrough for desire business and arrange turning point and bring them onboard Recruitment Guiding & designing pathway for team to onboard high potential agents. Stakeholder interfaces Experience 7 Years of experience Education Graduate or Post-Graduate

-Prior hands on working experience of Radio Planning & Optimization -Prior experience of Coverage & capacity planning for 4G & 5G -Skilled to design low cost innovative site solutions for capacity -Hands on working experience on Ericsson or Nokia RAN products - Can work with OEMs to develop Feature roadmaps Lead New Feature FNI, POC and Solution Roadmaps -Preparation of periodically capacity augment plan for circles on basis of LTE KPIs. -Can –do’ attitude – willing to contribute at all levels with tight deadlines & multiple demands. -Should have required knowledge of LTE KPIs, parameters & settings -Ability to collaborate and work with Cross functional teams -Analyze data and draw insights -Experience in preparation of dashboards & management review slides. -Having sound knowledge of OEM product portfolio (Nokia/Ericsson/Huawei/ZTE)

Job Title: Incharge Galvanization Location: Pipavav (Gujarat) Job Summary and Purpose: The Incharge of Galvanization will oversee and manage all galvanization activities within the pipeshop of the Block Construction Site Department, reporting to the Incharge of Acid Pickling. This role involves directly supervising the contracted scope of work related to galvanization, ensuring that all processes adhere to quality, safety, and regulatory standards. The Incharge of Galvanization plays a crucial role in coordinating with contractors, monitoring process compliance, and ensuring the timely and efficient completion of galvanization tasks. This position ensures high-quality galvanization output by supervising contractors, maintaining adherence to project schedules, and implementing process improvements. The Incharge of Galvanization will work closely with the Incharge of Acid Pickling and other stakeholders to maintain optimal process flow, ensuring that all galvanized components meet the required standards for durability, safety, and corrosion resistance. Accountabilities: Operational Oversight of Galvanization Process: Supervise the day-to-day galvanization activities in the Pipeshop, ensuring quality control, adherence to specifications, and compliance with established procedures. Design and scale up process for galvanizing. Define maintenance procedure for galvanizing equipment to ensure minimum downtime and optimized performance. Train and support junior staff/operators on safe and effective process practice. Monitor the contracted scope of work, ensuring contractors are adequately resourced and that activities align with production targets and quality standards. Quality Assurance & Process Compliance: Ensure all galvanization processes meet the required quality standards, including thickness, coating uniformity, and surface preparation. Conduct inspections, testing, and quality checks to verify that galvanized products meet project specifications and industry standards. Maintain and update process documentation, quality reports, and contractor performance records. Coordination with Acid Pickling & Other Pipeshop Processes: Collaborate closely with the Incharge of Acid Pickling to ensure a smooth workflow between acid pickling and galvanization stages, minimizing bottlenecks and optimizing process flow. Coordinate with other departments as necessary to align galvanization activities with overall Pipeshop schedules and deadlines. Contractor Management: Provide oversight and guidance to contracted teams, ensuring they adhere to the shipyards quality, safety, and environmental standards. Conduct regular meetings with contractors to review progress, address challenges, and ensure compliance with contract terms. Evaluate contractor performance and provide feedback to improve productivity, efficiency, and adherence to specifications. Safety & Environmental Compliance: Ensure all galvanization activities comply with environmental and safety regulations, including proper handling and disposal of materials. Conduct regular safety inspections, identify hazards, and work with contractors to mitigate risks associated with galvanization processes. Ensure the team follows personal protective equipment (PPE) and other safety protocols, fostering a safe work environment. Impart knowledge of waste management and environmental compliance pertaining to galvanizing byproducts. Continuous Improvement & Process Optimization: Identify areas for improvement within the galvanization process, implementing corrective actions and process enhancements to improve efficiency and quality. Track key performance indicators (KPIs) related to production, quality, and contractor performance, adjusting as needed to meet project goals. Identify and propose advancements in galvanizing process (e.g. automated galvanizing system or eco-friendly coating methods) Interactions and Working Relationships Internal: Incharge of Acid Pickling: Regularly report to and collaborate with the Incharge of Acid Pickling to ensure alignment of galvanization activities with the broader Pipeshop workflow and quality objectives. Head of Pipeshop: Provide updates and insights on galvanization progress, quality metrics, and contractor performance to support overall Pipeshop operations. Quality Control & Safety Teams: Coordinate with quality control and safety teams to conduct inspections, ensure compliance, and address any quality or safety issues. Other Production Teams: Work closely with adjacent production functions to ensure that galvanized components are available on time and meet the specifications for subsequent processes. External: Contractors: Directly oversee and manage contractor teams performing galvanization, ensuring adherence to quality, safety, and environmental standards. Suppliers & Vendors: Coordinate with suppliers of chemicals, zinc, and other materials used in the galvanization process to ensure timely and sufficient supply. Regulatory Bodies: Interface with external auditors and regulatory bodies as required to demonstrate compliance with environmental, safety, and quality standards. Qualifications, Experience and Skills Preferred Qualifications: Bachelors degree in mechanical engineering, Metallurgical Engineering, chemical engineering or a related field. Additional certifications in quality control, corrosion prevention, or industrial safety are advantageous. Preferred Experience: 5+ years of experience in a galvanization or metal treatment role, preferably within a shipyard, manufacturing, or heavy industrial environment. Hands-on experience with galvanization processes, quality control, and contractor management. Functional Competency: Technical Expertise: In-depth understanding of galvanization processes, including surface preparation, dipping, and quality parameters. Deep understanding of metal properties, especially with steel and alloys used in galvanizing. Expert in hot-dip galvanizing, electro-galvanizing and other coating methods. Knowledge of chemical reactions, that are integral to the galvanizing process. Familiarity with the heat treatment and the impact of temperature on metal properties. Quality Assurance & Compliance: Strong knowledge of industry standards and quality control techniques specific to galvanization. Familiarity with standard line ASTM (American Society for Testing and Materials), ISO (International Organization for Standardization) and other quality requirements specific to galvanizing. Leadership & Contractor Management: Ability to lead contractor teams effectively, provide oversight, and maintain productivity and compliance. Technical Proficiency: Proficiency with MS Office and familiarity with production management and quality control software systems.

Required For Interview Collecting data related to the necessary tech specifications of each department and developing and analyzing computer systems that fit those specifications is a core duty of the MIS Executive Java script & App script.

Total Inventory management Ensuring efficient stock management, reducing inventory costs Overstock Management Strategy to Reduce Inventory Level, Inventory Optimization Analyzing inventory trends, regular reports on stock levels, turnover rates Required Candidate profile Male, Graduate/PG , 3/5 year experience in Inventory Control ,Analyse Stock Controls, Overstock Demand forecasting,Costing,Data Analysis Residing nearby Bhiwandi or Thane Good knowledge of MIS,ERP

Business Intelligence Analyst Fintech Job Title : Business Intelligence Analyst Fintech Location : Chennai, Hyderabad, Bangalore Experience : 1-3 Role Summary: Transform raw data into actionable insights to support strategic decision-making across operations, product, and customer success teams. Key Responsibilities: Develop and maintain BI dashboards and automated reports. Monitor key performance indicators (KPIs) across fintech products. Work with cross-functional teams to define data requirements and reporting needs. Perform ad-hoc analysis to support business initiatives. Ensure data accuracy, integrity, and governance. Qualifications: 25 years in business intelligence or data analytics. Strong skills in SQL, Excel, and BI tools (Power BI, Looker, Tableau). Understanding of fintech metrics like CAC, LTV, transaction volume, etc. Ability to communicate insights to non-technical stakeholders.

Your role This role will focus on operational efficiency, tracking KPIs, and supporting business reviews (MBRs/QBRs). The Operations Manager will also be responsible for driving process improvements, tracking productivity, and collaborating with leadership to optimize team performance and resource planning. What you'll be doing Key Responsibilities: Develop and implement detailed operational plans to ensure that resources, workflows, and tasks are allocated efficiently across the team. Monitor and track key performance indicators (KPIs) for all operational activities and the project team’s overall performance. Provide regular KPI reports to senior management and leadership, highlighting trends, challenges, and areas for improvement. Work with team leads to address any performance gaps and support the team in meeting or exceeding KPIs. Lead the preparation for Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) in collaboration with team leads and managers. Ensure that data and insights are gathered in advance, creating accurate and actionable presentations for senior leadership. Facilitate follow-up actions post-reviews to ensure that decisions are implemented and tracked Continuously monitor and assess team productivity across various functions and projects. Implement tools and metrics to track productivity and identify opportunities for improvements or optimizations. Provide guidance and recommendations for improving team efficiency and achieving organizational goals. Identify opportunities to streamline operational processes and workflows to improve efficiency and reduce bottlenecks. Develop and maintain an annual operations calendar, ensuring all key events, milestones, and deliverables are accurately planned and executed. Monitor project timelines to ensure that all deliverables are met as per the defined schedules. Provide timely updates on the progress of deliverables to senior leadership, highlighting any challenges or dependencies Collaborate with HR and senior management to provide input on team capacity, resource requirements, and future hiring needs. Participate in recruitment efforts to bring in new talent, ensuring that new hires are aligned with operational needs. Skills & Qualifications: 7+ years of experience in operations management, workforce management, and project management Strong proficiency in MS Office Suite (Excel, PowerPoint, Word) and operations management software. Experience in preparing and presenting operational reports, dashboards, and presentations to senior leadership Excellent verbal and written communication skills, able to present complex data clearly to senior leadership.. About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Role: Prepare monthly rolling forecast for various verticals within Crisil Integral IQ Support in preparing monthly leadership presentations Assist in preparations of quarterly board meeting and related deliverables Preparations of various reports and submissions to CEO office Support in driving annual planning process for Crisil Integral IQ business Analyze the trends based on monthly expense reports. Identify and lead the expense optimization / allocation efforts Conduct variance analysis to determine difference between forecast and actual results and suggest corrective actions Calculate and/or report various performance measurements – GM% by projects Monitor, measure key performance indicators (KPI) for various verticals and build insightful management reports Have experience of working on financials in multi-currency and understand forex movement and impact on financials Excellent communication and presentation skills. Should be able to translate complex messages in easy-to-understand form Be part of key project(s) towards planning or implementing strategic initiative and ensure effective monitoring and progress Work in partnership with practice heads and key stakeholders across geographies and provide active business support in forecasting. Provide insightful information to drive actions Candidate Profile: Exceptionally strong financial and analytical skills Strong abilities on logical reasoning, thinking keeping in mind diverse expectations Ability to develop incisive analysis with holistic lens keeping market and customer dynamics in mind Ability to extract key themes and insights and present it effectively Good communication and presentation skills Good organizational skills, ability to take administrative decisions Ability to multi-task and efficiently work under tight timelines Excellent interpersonal skills & ability to interact with leadership team Essential Qualifications: 2-5 years of relevant work experience in finance MBA Finance with good knowledge of finance and accounting Proven expertise in MS Excel and PowerPoint Experience of working with global teams Roles and Responsibilities Prepare monthly rolling forecast for various verticals within Crisil Integral IQ Support in preparing monthly leadership presentations Assist in preparations of quarterly board meeting and related deliverables Preparations of various reports and submissions to CEO office Support in driving annual planning process for Crisil Integral IQ business Analyze the trends based on monthly expense reports. Identify and lead the expense optimization / allocation efforts Conduct variance analysis to determine difference between forecast and actual results and suggest corrective actions Calculate and/or report various performance measurements – GM% by projects Monitor, measure key performance indicators (KPI) for various verticals and build insightful management reports Have experience of working on financials in multi-currency and understand forex movement and impact on financials Excellent communication and presentation skills. Should be able to translate complex messages in easy-to-understand form Be part of key project(s) towards planning or implementing strategic initiative and ensure effective monitoring and progress Work in partnership with practice heads and key stakeholders across geographies and provide active business support in forecasting. Provide insightful information to drive actions Candidate Profile: Exceptionally strong financial and analytical skills Strong abilities on logical reasoning, thinking keeping in mind diverse expectations Ability to develop incisive analysis with holistic lens keeping market and customer dynamics in mind Ability to extract key themes and insights and present it effectively Good communication and presentation skills Good organizational skills, ability to take administrative decisions Ability to multi-task and efficiently work under tight timelines Excellent interpersonal skills & ability to interact with leadership team Essential Qualifications: 2-5 years of relevant work experience in finance MBA Finance with good knowledge of finance and accounting Proven expertise in MS Excel and PowerPoint Experience of working with global teams

Experience: Minimum 1 Year in International Voice Support Process Type: Voice–International Qualification: Graduate(Mandatory) CTC Up to 5.75 LPA+ Variables Location: Pune/Bangalore Immediate Joiners Only Shifts:24*7 Shifts Contact 8769866443 Neha

Develop and maintain automated testing frameworks using Playwright and TypeScript/JavaScript Test .NET Core applications to ensure functionality, performance, and security Conduct PBI (Power BI) reporting and dashboard testing Participate in Agile processes, including sprint planning, daily stand-ups, and retrospectives Collaborate with developers, product managers, and other QA team members to identify and resolve issues Write and maintain comprehensive documentation for all testing activities Conduct manual testing when necessary to ensure thorough coverage Stay up-to-date with the latest industry trends and technologies to ensure our testing processes remain current and competitive Must-Have Requirements: 3-6 years of experience in software testing, with a strong focus on automation Proficiency in developing and maintaining automation frameworks Experience with Playwright for automated testing Strong knowledge of TypeScript and JavaScript Experience testing .NET Core applications Understanding of Agile processes and methodologies Excellent communication and teamwork skills Attention to detail and a commitment to delivering high-quality work Good in writing test scenarios, strategy and measure the Definition of Done. Good-to-Have Qualifications: Experience with Scrum or Kanban methodologies Experience in BDD/TDD driven approach Familiarity with PBI reporting and dashboard testing Familiarity with Load Testing, Security Testing, define KPI driven testing Experience in product testing Experience with API testing Familiarity with Cypress for end-to-end testing Knowledge of PACT for contract testing

We are looking for a skilled Production Engineer to manage production planning, assembly line operations, and process optimization at Electrobotic. The role involves coordinating with cross-functional teams, handling line design and balancing, and supporting PCB assembly to ensure efficient and timely manufacturing of electronic products. Key Responsibilities: ? Lead Production Planning and Control (PPC) to ensure smooth execution of daily, weekly, and monthly production schedules. ? Plan and optimize manpower, machines, and material to achieve production targets. ? Design and balance assembly lines for efficient workflow and minimal downtime. ? Set up and manage assembly lines, including layout planning and resource allocation. ? Coordinate with R&D, procurement, stores, and quality teams to streamline operations. ? Identify bottlenecks in production and implement corrective actions to improve output. ? Supervise assembly line operations and ensure adherence to standard operating procedures (SOPs). ? Implement lean manufacturing principles and drive continuous process improvements. ? Oversee PCB assembly processes including SMT and through-hole as part of integrated production. ? Coordinate with PCB fabricators and component suppliers for timely material availability. ? Maintain and update Bill of Materials (BOMs) and control PCB version history. ? Support basic PCB testing, circuit debugging, and rework where needed. ? Ensure quality standards during soldering, reflow, and inspection activities. ? Calibrate and maintain electronic testing tools such as oscilloscopes, multimeters, and jigs. ? Maintain production logs, test reports, shift records, and component usage documentation. ? Ensure compliance with safety protocols and workplace standards. ? Train and guide production operators and line staff for better efficiency and output.

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!!! HIRING FOR OPERATIONS TEAM LEAD POSITION Location- Lucknow, Noida & Gurugram Position - Team Lead Requirement - Graduate with minimum 3 years Experience in BPO & 1 year as Operations Team Lead can Apply. ROLE & RESPONSIBILITIES Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation For Lucknow- Salary - upto 5LPA (Depending upon last drawn) For Noida- Salary- Upto 6.5LPA (Depending upon last drawn) For Gurugram - Salary- Upto 5.5LPA (Depending upon last drawn) Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (Team Leader) Mobile: +91-8957778258 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

Hello Job Seekers, Greetings from Shining Stars ITPL!! We are seeking a dynamic and experienced Team Lead to oversee our operations in Noida and Lucknow. Location: Lucknow and Noida Budget - Noida - Upto 7 LPA + Travel Reimbursment + 5 days working Lucknow - Upto 5 LPA ** On Paper experience as a Team lead in any customer care process for at least 1 year into BPO is a must (INTERNATIONAL IS PREFFERED). ** Role and Responsibilities: Oversee daily team operations and ensure productivity. Monitor and evaluate key performance metrics, including shrinkage, attrition, Average Handle Time (AHT), and customer satisfaction (CSAT), implementing improvements as needed. Provide coaching and support to team members to enhance their skills and performance. Ensure achievement of team goals and objectives related to operational efficiency and quality. Drive initiatives to improve CSAT and reduce AHT while maintaining service standards. Prepare performance reports for management review, highlighting key metrics and areas for improvement. What Were Looking For: Bachelor's degree in a relevant field. 3 years of experience in a BPO or customer service environment, with at least 1 years as a Team lead in any internatioal process. Candidates should have excellent written and verbal communication skills, along with strong presentation abilities. Proficiency in MS Office applications (Word, Excel, Visio, PowerPoint) would be beneficial Strong interpersonal skills and the ability to motivate and engage trainees. How to Apply: For any further queries or to get your interview aligned please give a call on - 9580746603 (Pooja Mishra), if incase it misses you can connect with Fauzia - 9569902470. Please allow us time to revert and request you to drop either a text or drop your resume over the same number.

We're Hiring: Team Leader Content Moderation (COMO) Location: Gurgaon | Shifts: Flexible | Experience Required: 1+ year as a Team Leader (on paper) Join IGT Solutions Pvt Ltd , a global leader in IT & BPM services for the Travel, Transportation, and Hospitality industries, and help us shape a safer digital world through effective content moderation. What Youll Be Doing: • Lead a team of 1015 agents handling image and video moderation (including afflictive content) • Drive productivity (>1000 cases/agent/day) and maintain 99% accuracy • Conduct 1:1s, weekly reviews, EWS & IDP discussions • Provide actionable data-driven insights to improve team performance • Deliver regular coaching, audits, and feedback • Ensure team well-being and collaboration with HR, L&D, Transport, and Payroll teams • Share policy/process recommendations and improvements What Were Looking For: • Minimum 1 year of proven experience as a Team Leader • Hands-on experience in content moderation (text, image, video) for international clients • Strong in performance & stakeholder management • Comfortable managing afflictive content • Willingness to work in flexible shifts Why IGT Solutions? With 10,000+ industry experts and 15 global delivery centers, IGT is redefining excellence in IT-BPM for the worlds leading travel and tech brands. Learn more: www.igtsolutions.com Were an Equal Opportunity Employer Diversity and inclusion aren’t just buzzwords—they’re our foundation. Ready to lead with impact? Apply now and be a part of something bigger. #HiringNow #TeamLeaderJobs #ContentModeration #GurgaonJobs #IGTSolutions #LeadershipRoles #DigitalSafety #JoinOurTeam Share resume at sonam.singh1@igtsolutions.com

Job Role: To meet KPI target of department ensuring adherence of quality systems Educational Qualification: Diploma Job Responsibilities 1. Planning and management of 45-50 workmen and 5-6 supervisors in weld body shop 2.Process Improvement by analyzing the issues and countermeasures to enhance Safety/Quality/Productivity. 3. Administrative control of team, Manpower Management, Manpower Training, Skill Upgradation 4. Production & Quality Target Achievement & Loss Recovery 5. Hands on Experience on Line, Part loading Sequence, Line Data management, 6. Efficiency analysis and continuous Improvement(KAIZEN) 7. Training of new supervisors and workmen 8. Defect analysis and countermeasures 9. Safety Production & Quality cost(KPI) Target Achievement 10. Efficiency analysis and continuous Improvement(KAIZEN) 11. Emergency and loss recovery planning capability 12. Direct and indirect consumables consumption optimization Competencies / Skills Functional/Technical: 1. In-depth knowledge of welding jigs/Safety Checks/Quality checks 2. In-depth Knowledge of spot welding process/parameter control 3. In-depth Knowledge of Robot teaching/programming of Fanuc and Kawasaki robots, Hands on Experience on Spot Reteaching, Sealer application teaching 4. Detailed Knowledge of prevailing and latest quality systems to maintain weld body quality 5. Knowledge of body accuracy analysis and body fit and finish 6. Detailed Door line and white body line Knowledge - Hemming Sealer application and hemming process in doors 7. Safety Production & Quality cost(KPI) Target Achievement 8. Hands on Experience on Line, Part loading Sequence, Line Data management, 9. Efficiency analysis and continuous Improvement(KAIZEN) 10. Team building know and customer orientated attitude 11. Emergency and loss recovery planning capability Behavioral: Target orientation Customer orientation Good analytical skills Excellent Communication & presentation skills Flexibility Team player Networking skills

Job Role: To meet KPI target of department ensuring adherence of quality systems Educational Qualification: Diploma Job Responsibilities 1. Planning and management of 45-50 workmen and 5-6 supervisors in weld body shop 2.Process Improvement by analyzing the issues and countermeasures to enhance Safety/Quality/Productivity. 3. Administrative control of team, Manpower Management, Manpower Training, Skill Upgradation 4. Production & Quality Target Achievement & Loss Recovery 5. Hands on Experience on Line, Part loading Sequence, Line Data management, 6. Efficiency analysis and continuous Improvement(KAIZEN) 7. Training of new supervisors and workmen 8. Defect analysis and countermeasures 9. Safety Production & Quality cost(KPI) Target Achievement 10. Efficiency analysis and continuous Improvement(KAIZEN) 11. Emergency and loss recovery planning capability 12. Direct and indirect consumables consumption optimization Competencies / Skills Functional/Technical: 1. In-depth knowledge of welding jigs/Safety Checks/Quality checks 2. In-depth Knowledge of spot welding process/parameter control 3. In-depth Knowledge of Robot teaching/programming of Fanuc and Kawasaki robots, Hands on Experience on Spot Reteaching, Sealer application teaching 4. Detailed Knowledge of prevailing and latest quality systems to maintain weld body quality 5. Knowledge of body accuracy analysis and body fit and finish 6. Detailed Door line and white body line Knowledge - Hemming Sealer application and hemming process in doors 7. Safety Production & Quality cost(KPI) Target Achievement 8. Hands on Experience on Line, Part loading Sequence, Line Data management, 9. Efficiency analysis and continuous Improvement(KAIZEN) 10. Team building know and customer orientated attitude 11. Emergency and loss recovery planning capability Behavioral: Target orientation Customer orientation Good analytical skills Excellent Communication & presentation skills Flexibility Team player Networking skills

General Operation: Handle technical issue and consult with supervisor in order to create appropriate deliverables. Communicate with business partners. KPI: Monitor FTR & OTD for the deliverable and take countermeasure to ensure it. WL/WF: Build and maintain the appropriate Work Force and the Work Load. Quality: Validate root cause of error and the countermeasure. Standardize: Ensure processes compliance of standard procedure and process workflow. Productivity: Manage productivity improvement activity. Project Management: Ensure complete Project Management cycle Team management: Manage employee s project activities tracking through KPI metrics, track milestones, guide and appraise through Feedback. Vendor Management: Hire Vendor. Support supervisor to build vendors needs and manage vendor contracts. Skill / Training: Enhance skills & competencies through periodic evaluation based on the training need identified. Develop training plan to ramp up skill of resource. Work Environment: Manage Work environment through periodical survey. Manage safety and security. Benchmark: Benchmark to secure competitiveness. Job Family After Sales Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves. We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc. If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form. In order to follow in real time the evolution of your applications and to stay in touch with us, we invite you to create a candidate account. This will take you no more than a minute and will also make it easier for you to apply in the future.

Role Overview: We are looking for a highly analytical and process-focused RTM Lead to manage real-time operations of our multi-channel Customer Service team, handling Inbound, Outbound, Chat & Email support. The RTM Lead will be responsible for monitoring live performance, resource utilization, adherence to schedules, and implementing interventions to ensure service level targets are met consistently. Real-Time Monitoring & Management: Continuously monitor all live queues (Inbound Calls, Outbound, Chat, Email) to ensure SLA targets are met. Track occupancy, adherence, and shrinkage in real time and take proactive steps to minimize service level deviations. Manage call routing, skill-based call allocations, and reassignments as required. Collaborate with IT/Telecom teams for dialer or system-related issues impacting RTM performance. Schedule Adherence & Exception Handling: Ensure agents are adhering to assigned schedules, breaks, and login/logout times. Coordinate with Team Leaders for quick backfills during unplanned absences. SLA & KPI Management: Maintain daily/weekly Service Level, Average Handling Time (AHT), First Response Time (FRT) & Abandon Rate targets across all channels. Flag any potential breaches and trigger immediate mitigation actions. Reporting & Dashboard Management: Provide hourly, mid-shift, and end-of-day performance dashboards to stakeholders. Analyze patterns in real-time data to recommend shift adjustments or capacity plans.

Closing Ratio/Meeting all KPI of team member& Self Negotiate with dealers Large Value Claims handling Avoid cost wastage Workshops Regular training of claims policies Faster settlements Settlement Ratio-97% Investment Ratio-3% Re-open ratio/Segmentation of vehicles Separating the Claims according to Vehicles Conducting Team Meeting with internal and external survey. Re-open of claims should not be cross >2% Key Accountabilities/ Responsibilities Stakeholder interfaces Experience 3-5 years of experience in Motor Claims & Body paint Workshop. Education Preferably Diploma in Automobile, Graduate from MechanicalEngineer Graduate from Any discipline with prior experience in Claims

Job Role : SPM Service Program Management Experience : 6+ Years Location : Noida, Gurugram, Bangalore Responsibilities include: Business Relationship and Governance Management: Relationship Management: Maintain visibility of overall Customer health, ensuring regular reviews with key stakeholders to care for any red flag issues, benchmarking on future opportunities and overall compliance of the contract. Manage Customer enablement duties such as VEC portal overview, training, access requests and ongoing Customer needs. Operational / Performance Management Manage Service Level assessment, reporting and conduct analysis on the trends and patterns; Provide the SLA reporting. Collaborate with service assurance, delivery, and finance for recommendations and service improvement plans, when warranted. Review Key Performance Indicators (KPIs) and provide action plans, when necessary. In tandem with Operations and Service Delivery and the Customer, continue to seek areas for process enhancements, streamlining and driving improved performance collectively. Identify ongoing benefits, opportunities, and innovation for continual service improvement. Skills and Qualifications 5+ years of related service management experience Strong organizational, presentation, and problem-solving skills Demonstrated experience with verbal and written communication Business and Financial acumen Ability to communicate with multiple levels of leadership Preferred ITIL v4 Foundation Certification Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word Preferred Qualifications: B.Tech/B.E. in any discipline. Postgraduate qualifications like MBA, MSc IT, or MCA. Telecom or Networking Domain experience mandatory Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) ITIL, Certificate mandatory.

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Team Management: Lead, mentor, and develop a high-performing team including Operations Managers, Team Leads, and support staff Lead, mentor, and develop a high-performing team including Operations Managers, Team Leads, and support staff Required Candidate profile Strong background in data analysis and data visualization Proven ability to manage large-scale operations and multi-site teams Excellent problem-solving, decision-making, and analytical skills

Analyzing sales data enquiries from various sources.Creating reports on weekly basis and presentations to communicate findings and recommendations to sales and marketing teams,optimize sales strategies, improve sales processes, and increase revenue. Required Candidate profile Candidate should have experience in Sale. Experience in ERP Support and Sales Analysis