JOB DESCRIPTION CHANNEL SALES MANAGER AGENCY CHANNEL Key Accountabilities/ Responsibilities 1. Responsible for recruitment of agents through various sources to ensure achievement of business targets 2. Responsible for execution of the organisational strategy to ensure desired business results 3. Work towards achieving sales targets 4. Responsible for Activation of agents 5. To maintain the Hygiene 6. Frontline sales/field sales Candidate Profile: Any Graduate MBA Freshers can also apply 1-2 years of experience in insurance sales would be preferred Must be passionate for sales Perks and Benefits: Permanent/Full time job Up to 4 LPA CTC + Incentives (Up to 2.25 Lakhs per quarter) + Local Conveyance

Department - Claims Auto Role & responsibilities Closing Ratio/Minimize cost : Negotiate with dealers ; Avoid cost wastage in workshops; Regular training of claims policies ; Faster settlements Re-open ratio/Segmentation of vehicles: Separating the Claims according to Vehicles and minimizing the expenses Repair claims: Timely follow up with agent; visit the workshop within 48hrs of receiving the claim and follow up within 2days. Maintain the Hygiene/TAT(Total Around Time) : Proper evaluation on customer claims ; Claims should be closed within defined TAT (i.e.; Approval or rejection) Sort out claims related issues according to Regulations. Policy Compliance : Ensure that the claims process adheres to the insurance company's policies and guidelines. Customer Service : Communicate with policyholders, repair shops, and other relevant stakeholders to provide updates, explain assessment findings, and address any queries or concerns. Compliance with Regulations : Ensure compliance with local, state, and national regulations regarding motor vehicle assessments, repairs, and insurance claim processes. Negotiation Skills : Engage in negotiations with repair shops, policyholders, and other involved parties to reach mutually agreeable settlements. Fraud Detection : Detect and report any suspected cases of fraud or misrepresentation during the assessment process and work closely with the investigation team to gather evidence if necessary. Preferred candidate profile - BE in Automobile/Mechanical - 4-6 years experience in any of the automobile workshop specially in body shop or in an insurance company in motor claims dept.

Role: Manager/Senior Manager - Claims Commercial Business Job location: Goregaon East Position Overview: The person shall be the claims examiner for Trade Credit claims in TATA AIG pan India. Manage claims reporting, calculation and evaluating the loss and recommend it further as per the findings. Review of claims under a certain threshold, with also following up for recovery. Establish and maintain excellent network with key internal and external stakeholders, clients and brokers. Continuously improve claims management to increase effectiveness of core claims functions. Role and Responsibilities: Handling claims of Trade Credit Insurance policies. Follow up for recoveries. Ensure smooth claims process with the insured. Maintain communication with internal/external stakeholders Education & experience requirements: M.Com/MBA Previous experience of dealing in accounts or insurance would be a plus point. Preferred Skills Should have basic knowledge of accounts Should be good at MS Excel Good analytic skills, independent work ability and upstanding team spirit Good drafting skills along with strong negotiating and conflict-solving skill

We are actively #hiring! We are looking for candidates with 1 - 5 years of experience in Field Sales or Agency Channel! Job Title- Channel Sales Manager - Agency Motor -DMVO Job location- Ahmedabad Job Profile - Individual Please apply if interested!

TATA AIG General Insurance Company Limited is looking for Deputy Manager - Commercial Operations to join our dynamic team and embark on a rewarding career journey. Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members Take on leadership responsibilities as needed, including managing team members and making decisions in the absence of the Manager Identify and address problems or challenges within the business, and develop and implement solutions Collaborate with other departments and teams to ensure smooth and efficient operations Maintain accurate records and documentation Contribute to the development and implementation of business plans and goals

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification -Associate level ( Desirable)

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification -Associate level ( Desirable)

TATA AIG General Insurance Company Limited is looking for Senior Manager - Commercial Business to join our dynamic team and embark on a rewarding career journey. Analysis for the current business practice. Find out the different operational strategies. Work on developing the current operational strategy applied to the company with the most recent technology. Coordinate with the operations manager to take the required steps after brainstorming and research. Optimize the operations in the company. Put the suitable operational strategy to fit with the companys culture. Implement the operational strategy in the different departments of the company. Supervise the strategy, and make sure that all the employees respect this strategy. Work regularly in improving the companys operations performance. Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality. In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers. Follow up with the running project daily in order to make sure that they follow the right operation process. Check the logistics operations. Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process. Solve all the different problems that could face the operations, to ensure the operational strategy. Issue a weekly, and monthly report for the operations manager to see all the updates realized on

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification -Associate level ( Desirable)

Job Summary: We are seeking a motivated and results-oriented Channel Sales Manager to drive growth in the Agency Motor segment in Surat-Utran Location. This role focuses on building strong relationships with agency partners, driving motor insurance sales, and ensuring excellent customer service. The ideal candidate will have a deep understanding of the motor insurance market and a proven track record of delivering results through channel management. Key Responsibilities: Channel Management: Develop, manage, and grow a network of agency partners to achieve motor insurance sales targets. Identify potential agency partners and onboard them to strengthen the channel network. Conduct regular engagement activities to maintain strong relationships with existing partners. Sales & Revenue Growth: Drive motor insurance business growth by implementing sales strategies aligned with company goals. Achieve assigned sales targets through effective partner management and direct interventions where needed. Monitor and analyze partner performance to identify areas for improvement and take corrective actions. Partner Training & Support: Provide training and development to agency partners on TATA AIGs motor insurance products, processes, and systems. Support partners in client acquisition, policy issuance, and claim servicing to enhance their productivity. Market Development: Monitor market trends, competitor activities, and customer preferences to identify growth opportunities. Share market insights with senior management to refine product offerings and strategies. Customer Service & Compliance: Ensure timely resolution of partner and customer issues to maintain high levels of satisfaction. Ensure all sales and operational activities comply with regulatory and company guidelines. Qualifications & Skills: Education: Graduate/Postgraduate in Business, Marketing, or a related field. Experience: 1 to 3 years of experience in channel sales, preferably in the general insurance or motor insurance segment. Proven ability to manage and grow agency networks. Skills: Strong communication, negotiation, and relationship-building skills. Excellent problem-solving abilities and a customer-focused mindset. Knowledge of the Pune motor insurance market and agency ecosystem is a strong advantage.

CHANNEL SALES MANAGER - AGENCY HEALTH Role Summary In the above context, the CSM role is responsible to supervise the business delivery and Tie Ups & primarily grow the business with profits, Channel Management Agents. Field Sales - Agent Recruitment & Generating business/sales through Agents, Activation of agents - Sales of GI Products through Agents AGENCY HEALTH - Sales of Health Insurance Products through Agents Manage the daily activity of producers to ensure strong pipeline. Coach and guide to cross sell and grow the business Make individual agents grow at least 20% for every year Ensuring IRDA compliance regarding licensing and commission payments of agents Responsible for ensuring quality of applications Support/guide the producers in all activities related to policy services Train agents on products, process and USPs of Co. Key Accountabilities/ Responsibilities 1. Responsible for Achieving overall Gross Written Premium 2. Responsible for sustainable Profitability 3. To maintain the Hygiene 4. Recruitment and retention of agents 5. Responsible for Activation Skills Required: 1. Should be familiar with basics of Insurance. Should have strong convincing power. 2. Industry Experience will be preferred. 3. Positive attitude & proactive/ sales driven. 4. Must be able to work under pressure. 5. Should be confident, self-motivated and Interactive. External Stakeholders Agents Broker Experience 1-2 years of experience in insurance Minimum Qualification- Graduation Maximum CTC - 4LPA

Roles and Responsibilities Manage marine underwriting portfolio, ensuring compliance with regulatory requirements and company policies. Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions. Analyze risk factors, assess potential losses, and make informed decisions on policy placement. Collaborate with internal stakeholders to resolve complex issues related to claims processing and customer service. Stay up-to-date with industry trends, regulations, and market developments to continuously improve underwriting practices. Desired Candidate Profile 5-10 years of experience in commercial line non-motor SME business or marine underwriting. Strong understanding of marine cargo insurance products and services offered by various companies. Excellent analytical skills for evaluating risks and making sound judgments about policy placement. Ability to work effectively in a fast-paced environment with multiple priorities simultaneously.

In the above context, the Product Trainer role to train employees about the product, process and soft skills. They also responsible for identify the need for training. Key Accountabilities/ Responsibilities Responsible toidentify the need for trianing Interacting with employees Get together meet Responsible to give training for clients Collect the information about clients who undergo training Deciding the training topics Deciding the constraints ( time, accommodation, budgeting, etc..) Responsible to Bridge the gap between internal client and external client Offering employees the chance to socialize with colleagues at organized team, team building activities. Operating an open door policy Providing high quality training and development. Stakeholder interfaces Internal Stakehoders Sales Team (all department) for training purpose External Stakehoders Agents / Producers Experience 3 years in sales and 2 years in training department. Education Any graduation

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification -Associate level ( Desirable)

In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management Agents. Manage the daily activity of producers to ensure strong pipeline. Coach and guide to cross sell and grow the business Make individual agents grow at least 20% for every year Ensuring IRDA compliance regarding licensing and commission payments of agents Responsible for ensuring quality of applications Support/guide the producers in all activities related to policy services Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Responsible for sustainable Profitability To maintain the Hygiene Recruitment and retentio of agengts Responsible for Activation Stakeholder interfaces Internal Stakeholders Operations (BOPs& COPs) for the issuance of policies Underwriter for analyzing the risk factor Finance Team Taxations handling Human Resources to share foresights into the business and build the talent pool accordingly Training Team for train the employees NSM/RSM/ASM for some suggestions External Stakeholders Agents Broker Experience 1-2 years of experience in insurance At least 3 to 4 years of experience of leading a company/ business line in Retail Sales. Education Any Graduation

In the above context, the Cluster Relationship Managerrole is responsible to supervise the business delivery under Banca team and Tie Ups& primarily grow the business with profits, Channel Management - Managing Banks, NBFCs and other Micro Finance companies. Also liaising with Operations & Product tower, Process Excellence group, Claims,Finance,legal, Business Intelligence, marketing & Human Resource teams for the process. Ensuring that we deliver best of our services to client as well as to banks. Key Accountabilities/ Responsibilities Responsible for achieving Gross Written Premium of Health Team Management. Channel Relationship. Workshops, Camps. Regular training of Bank employees regarding TAGIC Products. Responsible for achieving Gross Written Premium of Non Health Team Management. Channel Relationship. Workshops, Camps. Regular training of Bank employees regarding TAGIC Products. To maintain Retention of Business Timely follow up with the clients. Tracking religiously in first week of every month. Driving Bank for retention first. Stakeholder interfaces Internal Clients Operations (BOPs& COPs) - for the issuance , Banking operations etc. Under writing Team - for Quotations Human Resources - to share foresights into the business and build the talent pool accordingly Claims Team - Regularly for the claim settlements External Clients Banks and NBFCs End customers Experience Education

In the above context, the ASM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management -Agents. Also liaising with Operations & Product tower, Process Excellence group, Claims, Finance, legal, Business Intelligence, marketing & Human Resource teams for the process. Ensuring that we deliver best of our services to client as well as to banks. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Responsible for sustainable Profitability Responsible to maintain COR at budgeted levels To maintain the Hygiene Responsible for Activation Stakeholder interfaces Internal Stakeholders Operations (BOPs& COPs) - for the issuance , Banking operations etc. Operations (BOPs& COPs) - for the issuance , Banking operations etc. Finance Team - Taxations handling Human Resources - to share foresights into the business and build the talent pool accordingly Training Team - for train the employees External Stakeholders Agents Other company manager for lead and support Experience 5-6 years of experience in insurance At least 3 to 4 years of experience of leading a company/ business line in Retail Sales. Education Any Graduation

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification -Associate level ( Desirable)

TATA AIG General Insurance Company Limited is looking for Relationship Manager - Key Partnership Group to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.

In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management Agents. Manage the daily activity of producers to ensure strong pipeline. Coach and guide to cross sell and grow the business Make individual agents grow at least 20% for every year Ensuring IRDA compliance regarding licensing and commission payments of agents Responsible for ensuring quality of applications Support/guide the producers in all activities related to policy services Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Responsible for sustainable Profitability To maintain the Hygiene Recruitment and retentio of agengts Responsible for Activation Stakeholder interfaces Internal Stakeholders Operations (BOPs& COPs) for the issuance of policies Underwriter for analyzing the risk factor Finance Team Taxations handling Human Resources to share foresights into the business and build the talent pool accordingly Training Team for train the employees NSM/RSM/ASM for some suggestions External Stakeholders Agents Broker Experience 1-2 years of experience in insurance At least 3 to 4 years of experience of leading a company/ business line in Retail Sales. Education Any Graduation