876 Kpi Jobs - Page 8

1. Team Supervision & Leadership Supervise daily operations of the call handling team, ensuring productivity and service quality. Allocate daily tasks and manage shift schedules to ensure adequate staffing and coverage. Provide ongoing coaching, mentoring, and performance support to all team members. Be the first point of contact for team queries and issue resolution. Maintain a positive, accountable, and collaborative team culture. 2. Call Quality Monitoring & Feedback Audit at least 35 calls per agent daily to ensure compliance with quality and process standards. Monitor live calls regularly to assess call handling quality. Provide constructive feedback and corrective training daily and weekly based on audit outcomes. Maintain audit records and track improvements over time. 3. Training & Development Conduct initial training for new team members and refresher training for existing staff. Organize knowledge-sharing sessions to address common process gaps or updates. Respond to team knowledge gaps proactively through targeted training and coaching. 4. Performance Monitoring & Reporting Track and analyze individual and team performance metrics (KPIs), including attendance, adherence, productivity, and quality. Prepare and share daily, weekly, and monthly performance reports with the Project Manager and leadership. Discuss team performance weekly with the Project Manager . Send advisory or warning emails to team members if required based on underperformance or repeated issues. Conduct monthly performance review meetings with each team member.

Job Title: Senior Associate - Merchant and Digital Fulfilment Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. WHAT WILL YOU BRING Be motivated self-driven and passionate about customers. Experience in working to KPI or performance-based results Have foundations in financial acumen and the ability to communicate in simple language with customers. Evidence of working in an environment that requires proactive learning and best practice sharing Experience in a phone-based role desirable but not mandatory Credit and risk management experience YOUR NEW ROLE Role contribution is primarily focused on the onboarding and offboarding of bank feed customers. The team member manages requests across various affiliated accounting packages such as MYOB, XERO, Reckon, SISS, BGL, AGData , PRAEMIUM and various existing and upcoming organisations, completed to high quality and within SLA. Colleagues provide file-based support to customers and bankers at all stages of the business cycle. Behaving professionally and ethically in your actions by ensuring compliance with external legislation, bank standards and internal operating policies and procedures relevant to the position. Adherence to all internal operating procedures relevant to the position. Action inbound tasks, emails and other forms of customer communication/referrals within expected turnaround times. Be able to manage ambiguity & difficult conversations and still deliver to our values to serve our customers well. Process, manage and support customers and bankers with applications utilising NAB programs to risk and correct process. To meet NPS targets & Customer Experience call compliance and quality scores and hold exceptional customer advocacy. A diverse and inclusive workplace works better for everyone: Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It s a huge part of what makes NAB such a special place to be. More focus on you: We re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities Join NAB India: This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities To know more about us please click here To know more about NAB Global Innovation Centres please click here We re on LinkedIn: NAB Innovation Centre India

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!! HIRING FOR OPERATIONS TEAM LEAD POSITION Location- Lucknow & Gurugram Position - Team Lead Requirement - Graduate with minimum 3 years Experience in BPO & 1 year as Operations Team Lead can Apply. ROLE & RESPONSIBILITIES Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation For Lucknow- Salary - upto 5LPA (Depending upon last drawn) For Gurugram - Salary- Upto 5.5LPA (Depending upon last drawn) Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (Team Leader) Mobile: +91-8957778258 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

Job Roles & Responsibilities: Develop and Implement effective SEO strategies to improve Organic traffic, rankings and Business leads for the entrusted SEO clients Execute the latest Onpage, Off Page and Content Marketing strategies to achieve Business goals and KPI s Support your SEO lead and reporting manager for the SEO related requests. Should be able to work both independently and as part of a team. Create SEO Audit, Content Audit and Technical SEO recommendation reports as required Perform Keyword Research and strategize content for improving traffic & rankings Optimize existing Website content and landing pages with the targeted keywords. Create meta tags, h1 tags, canonical tag etc as required Coordinate with Content, Design, Social media, PPC and Management team for the SEO tasks Undertake SEO reporting as required. Use web analytics tools (e.g. Google Analytics, Google Search Console & Google My Business) for Monthly & Periodic Reporting as per the Standards. Performs regular SEO reporting & meeting with the SEO Leads / Manager and Management on the Traffic Improvement, KPI s and business objective achievement for the entrusted SEO clients. For any query, please contact 0484-6689999

MrMed is looking for Senior Operations Manager to join our dynamic team and embark on a rewarding career journey. As a Senior Operations Manager, your role is to oversee and manage the operations of a company or organization, ensuring efficient and effective processes across various departments. You will be responsible for strategic planning, resource allocation, process improvement, and team management. Here are the key responsibilities and tasks typically associated with the position of Senior Operations Manager : Strategic Planning : Develop and implement operational strategies aligned with the organization's goals and objectives. Collaborate with senior management to define key performance indicators (KPIs) and establish targets for operational efficiency, productivity, and customer satisfaction. Resource Allocation : Optimize resource allocation, including personnel, equipment, and budgets, to maximize operational efficiency and achieve business targets. Identify resource gaps and coordinate with relevant departments to address them effectively. Process Improvement : Analyze existing operational processes, identify areas for improvement, and implement changes to enhance efficiency, quality, and cost - effectiveness. Utilize tools and methodologies such as Lean, Six Sigma, or Kaizen to drive process optimization and continuous improvement initiatives. Performance Monitoring : Establish and monitor performance metrics and KPIs to assess the effectiveness of operations. Regularly review performance data, identify trends, and take corrective actions as necessary. Provide timely and accurate reports to senior management on operational performance and progress. Team Management : Lead and manage a team of operations staff, providing guidance, coaching, and performance feedback. Set clear expectations, assign responsibilities, and ensure effective communication and collaboration within the team. Foster a positive and productive work environment. Risk Management : Identify and assess operational risks, develop risk mitigation strategies, and implement controls to minimize risks. Ensure compliance with relevant regulations and industry standards. Continuously monitor and evaluate risk factors that may impact operations. Vendor and Supplier Management : Collaborate with vendors and suppliers to establish and maintain effective partnerships. Negotiate contracts, monitor performance, and ensure timely and quality delivery of goods or services. Resolve any issues or conflicts with vendors or suppliers.

Must have Min 1+yrs exp as a Team Leader from International Voice ECommerce Process BPO. Team Leader from ECommerce International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Position -- Permanent Role Program Manager Experience – 15+ Years Location – Chennai/Bangalore Work Mode – Hybrid Shift Timing – Afternoon (2pm – 10pm) About the Role We are seeking a seasoned Program Manager to lead complex, cross-functional initiatives as part of a multi-year customer transformation journey. The ideal candidate will bring deep expertise in program governance, stakeholder engagement, and enterprise-level execution. This role demands strong leadership, exceptional communication skills, and a proven track record of delivering large-scale programs aligned with business goals. Key Responsibilities Lead and oversee large-scale testing programs across multiple teams/products. Define program scope, goals, and deliverables in collaboration with senior leadership and stakeholders. Establish and maintain governance frameworks, risk management protocols, and performance metrics. Participate and contribute to forums, as required, to drive testing transformation and innovation. Drive cross-functional collaboration and ensure timely delivery of program milestones. Manage budgets, resources, and vendor relationships to optimize program outcomes. Provide executive-level reporting and insights to support decision-making. Required Qualifications 15+ years of experience in program/project management, with at least 6 years in leadership roles. Proven experience managing enterprise-wide programs with high complexity and impact. Strong understanding of program management methodologies (Agile, Waterfall, Hybrid). Excellent stakeholder management and communication skills. Proficiency in tools like MS Project, JIRA, Confluence, and other PM platforms. PMP, PgMP, or equivalent certification preferred. Preferred Attributes Experience in sectors such as IT, consulting, finance. Ability to navigate ambiguity and drive clarity in fast-paced environments. Strategic thinker with a hands-on approach to execution. Strong analytical and problem-solving skills. Pay range and compensation package Competitive salary based on experience and qualifications. Equal Opportunity Statement We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law. Qualifications Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field.

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travellers focus on being there, not getting there and our Travel Experience team is central to this mission! This role is for the experienced travel agents with expertise in any of the mentioned foreign language: French/ German/ Italian As a member of our Travel Experience team, you will be responsible for directly supporting our users in their travel needs. While helping users you will have the opportunity to offer insights to product, design and engineering teams, directly having an impact in how we scale and improve our product offering. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveller - all while providing a market-leading positive experience! What You ll Do: Assist our travellers with best-in-class personalised support, adding value and solving problems with any travel or tech related help they may require, ranging from standard platform queries to last-minute emergency travel situations. Work to, thrive and achieve through KPI s that both relate to performance and behavior Contribute to you and your teams continual learning and upskilling, constantly improving your travel knowledge and platform knowledge so we set the standard for best-in-class travel agents Build internal relationships across global teams Feedback to our product and engineering team to be part of the solution in our product improvement As part of a 24/7 global support team, you may be required to work nights/weekends/holidays as needed What We re Looking For: Significant experience in a customer service role and find satisfaction in providing delight to those experiences Metrics driven as an indicator and motivator of success A skilled communicator, proficient in both verbal and written English language who enjoys creating personalized verbal and written communication A team player who thrives in collaborating, giving and receiving feedback and lifting others up Curious thinker who loves to keep learning and thrives in a dynamic and ever-changing environment Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our unique travel customer service platform TravelXen Flexibility to work non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization

Job Description This role is responsible to lead segment/application initiatives for drives portfolio to support and drive sales engagement with respective segments/application teams. The segment & application leader in this role will be responsible for building sales enablement/business development aspects in coordination with segment/application teams: Main Accountabilities: 1. Single Point of Contact for segments/GTM a. Act as a single point of contact & work closely with the respective segment b. Ensure the positioning of IC&D portfolio in segment initiatives & focus growth areas c. Ownership of 2027 IC&D growth ambition in segment 2. Sales Enablement a. Responsible for building application notes, prescription notes, Training & Material etc based on the value proposition. 3. Collaboration with segment teams & other lines of businesses plus relevant functions a. Ensure the realization of 2027 b. Coordinate the segment related priorities in IC&D 4. Support the prescription team a. Monthly opportunity mapping b. Support the pre sales, prescription team with relevant information 5. Community Management a. Create a community of operations, IC&D, segment & other line of business b. Strong advocacy & communication of segment value prop 6. Analytics a. Build a strong data based analysis & view on segment view b. How to capture future trends on segments/applications 7. Monitoring: Business & technology 8. Be a role model as a leader in order to promote IC&D scope across the internal & external communities 9. As the community evolves there would be many additional responsibilities/transformations individual would be a part of The Ideal candidate Must be a hands-on techno-commercially on drives & segments/application. A technology enthusiast who is curious to know about the future development of the segment/market and give clear direction on the IC&D business and work closely with all stakeholders to achieve targets and kpi s. Must be self-motivated and driven with a must win mindset and a desire to be successful. Being able to work independently but also as part of a team in a matrix organization is essential to this role. Be able to influence and motivate individuals and stakeholders that do not report to him, to achieve shared KPI s through a collaborative and synergistic approach. Key Responsibilities Build and maintain a high-performance culture while closely collaborating with other Lob, business units and support functions in the Industrial Automation Business Act as SPOC for a defined segment Be able to lead sales enablement initiatives and boost campaigns for the Drives Responsible for the identification and implementation of strategic growth and transformation activities Work closely with offer marketing and internal stakeholders to position our IC&D portfolio as a leader in the market Work closely with segment teams, pre sales, prescription teams, countries, line of business & other relevant teams to develop and deploy growth programs, initiatives, and wining strategies Be current with all product offerings and solutions to be seen as a subject matter expert Be able to conduct market analysis to identify gaps in the market and position our company and our offerings for success Engagement with stakeholders Work closely with teams: Segment teams within ICOS Internal IC&D teams: marketing, pre sales teams. LoB teams etc Be the plug in between IC&D and segment ecosystem Build and maintain a relationship of trust and collaboration between Schneider Electric s stakeholders and our strategic partners while at the same time drive sales enablement & strong analytics Pipeline reviews to ensure the teams are maintaining a short and medium term focus Be seen as a trusted advisor Identify and remove obstacles for commercial success Some KPi s but not limited to Sales Enablement KPIs Segment growth Feedback from respective stakeholders Qualifications Education, Experience and Skills Degree in engineering. Strong drives experience (both VSD & SDS) Deep knowledge of segment/application Minimum of 10 years VSD/SDS solution/application experience Collaborator, initiator & technology savvy Fluent in English, multilingual beneficial Schedule: Full-time Req: 00991O

Role & responsibilities : Performance Management System Performance Appraisal KRA KPI Recruitment and Selection Talent Acquisition Preferred candidate profile candidate has excellent communication skill Should have experience in core HR Should Completed Post Graduation In HR field

Responsibilities Growth & Marketing (Outcome Driven) Launch, scale, and optimize Meta (FB/IG) and Google Ads for revenue and high ROAS. Own the full ad funnel from campaign creation to final purchase and constantly optimize to lower CAC. Run weekly A/B tests for creatives, targeting, placements, hooks, and offers to increase CTR and reduce CPA. Build, analyze, and improve performance funnels using ROAS, AOV, LTV, and conversion metrics. Identify opportunities to scale Advantage+ , retargeting, and segmented prospecting campaigns. Technical & Tracking (Coding Heavy) Implement Meta Pixel, Meta Conversions API (CAPI) , GA4 , and GTM-based event tracking with complete deduplication. Write, modify, and debug tracking scripts in Shopify Liquid and JavaScript for ViewContent, AddToCart, Purchase events, etc. Customize Shopify themes (Dawn/OS 2.0) to inject event IDs , external IDs , and schema without layout issues. Handle scroll depth, video view, and button click tracking via dataLayer and GTM triggers. Troubleshoot tracking issues and attribution mismatches between browser and server-side events. Must-Have Skills 2+ years running Meta & Google Ads with proven ROAS. Shopify, GA4, GTM, and CAPI implementation experience. Ability to write and debug Shopify Liquid , JavaScript , and handle JSON events. Strong grasp of D2C growth metrics: ROAS, CAC, AOV, CTR, LTV, bounce, funnel drop-off. Must own a laptop and be available full-time in hybrid setup (Bangalore preferred). Bonus Points If You Have Experience in womens fashion/eCommerce brands (e.g., Biba, Libas, House of Chikankari). Familiarity with WhatsApp API (Interakt/Gupshup) and automated flows. Shopify feed management experience for Google Shopping + Meta Catalog . Used tools like ChatGPT, Canva, AdCreative.ai to test creatives at scale. Why Join Layas Marts? Be the revenue owner , not just an executor. Build India's next D2C success brand with a fast-moving founder. Work where performance > politics , and data > drama. Incentives tied directly to ROAS and revenue — your work is rewarded .

Role- Operations Manager Looking for 8+ years of experience in International BPO(Customer service) Must have 2+ years of Managerial Experience Location- Bangalore and Pune WFO| Rotational shifts CTC - 16 LPA Contact - 9214334811 Aman

Responsibilities: * Manage CRM tools & KPIs * Collaborate with marketing team on lead gen strategies * Close deals through effective communication * Generate leads, acquire clients, provide pre/post sales support

Job Description for Team Leader Job Title: Team Leader Reporting to : Team Manager/Delivery Manager, Operations Objectives The Team Leader’s objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team Manager/Delivery Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Leadership: 2 yrs. of team management experience. 2+ years of experience working with multiple investors for foreclosure. Managing all people related issues coordination with HR and internal leadership as required. Ability to identify the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction. Actively promote the company ethos and create and maintain an environment which encourages retention. Proactively Identify and implement feasible solutions to address issues which could lead to attrition. Operations: Interact with all relevant client stakeholders and ensure all KPI’s are delivered as per the set target. Prepare weekly/ daily /monthly MIS’s / MBR/ QBR and conduct reviews with client . Ensure all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. Take ownership of identification and resolution of daily operational, admin and technical issues. Manage and respond to all client escalations in a timely manner. Timely and accurate submission of all reports sought by the management or by the business area and ensure prominent levels of internal and external customer service. Monthly review and suggest revision of the quality and productivity targets based on the team’s performance, to improve overall process efficiency and deliver excellent customer service. Ensure all trainings are completed for self and teams ,nominate self and team members for additional trainings to improve skillset. Keep the Manager/ Leadership appraised of member’s needs, staffing issues, technical and performance issues. Conduct training for new hires as an when required. Mentor Foreclosure associates while assisting Manager with tasks such as scheduling, meetings, training, and creating a positive work environment. Assist Foreclosure associates dealing with escalated accounts and ensure necessary steps are taken to resolve them within established deadlines. Be available to Foreclosure associates when they need assistance. Meet department standards as they relate to daily productivity metrics. Perform side by sid quality review for new hires and existing employees. Assist Foreclosure Manager with review and compilation of investor, insurer, and client reporting requests as needed. Point of contact for new hires and existing employees Performs additional projects and duties as assigned by Management. Teamwork: Ability to create and maintain an environment that fosters teamwork, in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. Actively participate and encourage participation in Team/ Organizational events. Continuous Improvement: Consistent improvement upon current performances and raise the bar of expectations and standards. Contribution of ideas / suggestions which improve the process efficiency or enhance the way we work. Encourage and invite suggestions from the team and implement them if found feasible. Appraisals: Conduct and document appraisal reviews of the team members on at least a monthly basis. Provide regular and constructive feedback to individual team members focusing on their performance rather than the personality of the individual, in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. To be open and receptive to feedback. Qualification: Graduate any discipline 4 - 5 years of experience in BPO, US Mortgage – Foreclosure -domain Minimum of 2 years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS-office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry- Foreclosure- knowledge Able to meet goals and deadlines in a fast-paced environment.

1. Conduct comprehensive market assessments to identify potential customer segments 2. Prepare detailed reports from market-level insights down to the sales personnel level and support customer acquisition strategies based on insights 3. Develop, monitor, and report on KPIs related to asset utilization, including bikes, swapping stations, and batteries. Identify bottlenecks and opportunities for performance improvement. 4. Lead the formulation of expansion plans for swapping stations across various cities. Prioritize locations based on market demand, feasibility, and ROI. 5. Continuously monitor EV market trends, sales data, regulatory updates. Prepare and circulate actionable insights for internal stakeholders and leadership. 6. Collaborate with fleet and infrastructure partners to provide timely and relevant performance reports. Ensure data transparency and accountability across the ecosystem.

You should have at least 3-8 years of experience in call center operations, preferably outbound. Your expertise should include a proven track record in telecom sales and service processes. Strong communication skills and the ability to coordinate effectively with team members are essential for this role. Experience in managing SLA, KPI, and achieving targets will be an advantage. Join our team at Computronics Systems (India) Pvt. Ltd. and be a part of our dynamic and growing organization.,

As the leader of the Business Review Cell (BRC) function, your role is pivotal in enhancing financial governance, conducting comprehensive business performance analysis, overseeing internal audits, managing risks, ensuring compliance, and developing robust SOPs and KPIs for the Finance & Accounts department. Your primary goal is to support strategic decision-making and boost operational efficiency throughout the organization. You will be responsible for driving periodic business reviews with stakeholders to monitor financial and operational performance. Analyzing revenue, costs, and profitability variations and suggesting corrective measures will be essential tasks. Additionally, preparing management reports, dashboards, and strategic insights for the leadership team will be part of your duties. Leading internal audits, assessing financial transactions, and ensuring compliance will be critical for this role. Identifying control gaps, preparing audit reports, and enhancing internal control frameworks are key responsibilities. You will also need to ensure compliance with internal policies, statutory regulations, and corporate governance standards while proactively managing financial and operational risks. Developing, reviewing, and implementing Standard Operating Procedures (SOPs) for key Finance & Accounts processes will be crucial. Defining and implementing Key Performance Indicators (KPIs) to monitor and improve performance across functions is also part of your remit. Leading continuous improvement initiatives to enhance process effectiveness and governance standards will be essential. Collaborating with Plant Finance, Sales Finance, Corporate Finance, and cross-functional teams for data collation, analysis, and alignment is expected. Supporting leadership with ad-hoc analyses and decision-support metrics will also be necessary. You will be responsible for leading, mentoring, and developing a high-performing BRC team to strengthen financial analytical, audit, and compliance capabilities within the function. Key Skills & Competencies required for this role include strong analytical and process improvement skills, expertise in internal audit, risk management, compliance, and financial governance, experience in SOP development and KPI implementation within Finance & Accounts, business partnering, stakeholder management capabilities, effective communication, presentation, and influencing skills, as well as proficiency in ERP systems, MS Excel, and financial analytics tools. The ideal candidate should hold a Chartered Accountant or Cost Accounting or MBA in Finance qualification and possess 10-15 years of relevant experience in Finance & Accounts, Internal Audit, Risk Management, and Compliance, particularly in the FMCG sector. A minimum of 3-5 years in a leadership role handling business review, internal audit, compliance, SOP, and KPI development functions is preferred.,

Job Title: US Recruitment Manager Location: Chennai (Navalur) Experience: Minimum 10 years Employment Type: Full-time Job Summary: We are seeking a highly motivated and experienced US Recruitment Manager to lead and manage end-to-end recruitment strategies across diverse domains, including both IT and Non-IT sectors. The ideal candidate should have a proven track record of delivering top talent, leading high-performing recruitment teams, and building strong client and stakeholder relationships in the US market. Key Responsibilities: Lead and manage a team of recruiters to meet hiring goals across IT and Non-IT verticals in the US. Develop and execute strategic recruitment plans to attract qualified candidates for a wide range of roles including engineering, manufacturing, healthcare, logistics, and more. Oversee full-cycle recruitment activities including sourcing, screening, interviewing, offer negotiation, and onboarding. Build strong relationships with clients and hiring managers to understand their hiring needs and provide consultative talent solutions. Ensure compliance with US employment laws and company policies during all recruitment activities. Manage recruitment metrics and dashboards, analyze data to improve efficiency and effectiveness. Source candidates using a variety of channels including job boards, LinkedIn, social media, employee referrals, and networking events. Work with internal teams to drive employer branding and improve candidate experience. Stay updated on labor market trends, salary benchmarks, and hiring practices across various industries. Required Qualifications: Minimum of 12 years of US recruitment experience with at least 3+ years in a managerial or leadership role. Demonstrated experience in Non-IT recruitment (e.g., manufacturing, automotive, healthcare, finance, logistics, sales). Strong understanding of various US visa types, employment classifications (W2, C2C, 1099), and federal compliance guidelines. Excellent interpersonal, negotiation, and communication skills. Proven ability to manage multiple priorities and deliver results in a fast-paced environment. Proficiency with applicant tracking systems (ATS), CRM platforms, and recruiting tools (e.g., Dice, Monster, CareerBuilder, LinkedIn Recruiter). A bachelor's and master's degree in a related field is preferred. Preferred Skills: Experience working with MSP/VMS clients. Proven ability to lead and mentor high-performing recruitment teams, including training, performance evaluations, and career development planning. Experience in setting and tracking team KPIs, SLAs, and individual recruiter performance metrics to ensure recruitment goals are consistently met or exceeded. Strong analytical mindset with the ability to use recruitment metrics and data-driven insights to optimize sourcing strategies and reduce time-to-fill. Demonstrated success in driving revenue growth through effective talent acquisition strategies aligned with business objectives. Experience managing recruitment budgets, cost-per-hire, and contributing to overall profitability and efficiency of recruitment operations. Adept at managing remote or hybrid teams across different time zones, particularly in a global or US-focused environment. Shift Timings: 6:30 PM 3:30 AM IST. Work Location: SSPDL, OLD NO 25, Beta Block, 1ST FLOOR, WESTWING, Navalur, Chennai

Sodexo Food Solutions India Pvt. Ltd. ces is looking for Executive - QHSE to join our dynamic team and embark on a rewarding career journey. Assist in the development, implementation, and maintenance of QHSE management systems in accordance with relevant standards and regulations. Support the monitoring and reporting of key performance indicators (KPIs) related to quality, health, safety, and environment. Conduct regular inspections and audits to identify hazards, unsafe conditions, and non - compliance with regulations, and recommend corrective actions. Assist in the investigation of incidents, accidents, and near misses, and participate in root cause analysis to prevent recurrence. Help in the development and delivery of QHSE training programs for employees to raise awareness and promote a safety culture. Support the coordination of emergency response procedures and participate in drills and exercises to test preparedness. Assist in the maintenance of documentation and records related to QHSE activities, including policies, procedures, permits, and licenses.

Role & responsibilities Job Title : Project Manager Location : [Remote/Hybrid] Employment Type : [Full-time] Role Summary: The Project Manager will lead and orchestrate cross-functional digital initiatives spanning marketing technology, web enhancements, personalization, analytics, and UX/UI improvements. This role requires a self-starter who can independently manage complex workstreams, remove blockers, and ensure timely delivery. Key Responsibilities: Manage and track multiple digital projects across workstreams with clear timelines, milestones, and ownerships. Act as the single point of contact across stakeholders including product, marketing, UX, analytics, and engineering. Coordinate intake, scoping, sprint planning, resourcing, and progress reporting. Monitor and mitigate project risks; proactively resolve blockers to maintain momentum. Ensure alignment between digital strategies, martech capabilities, and delivery plans. Report regularly on project health, KPIs, and roadmap alignment to senior leadership. Must-Have Skills & Experience: 5+ years of experience in digital project management or program delivery roles. Strong understanding of web ecosystems, martech tools, campaign operations, and digital workflows. Familiarity with tools like JIRA, Confluence, Aha!, Workfront or Asana. Experience in stakeholder management, timeline planning, reporting, and coordination across cross-functional teams. Excellent communication, problem-solving, and organizational skills. Preferred candidate profile

Overview Individuals should have experience in Aerospace industry or at lease metal selling. Quote: To visit/communicate with the customers and understand their business requirements. To convert the customer requirements as business opportunity to Valmet. Follow up regularly and get RFQs Record enquires received directly from existing customers in Enquiry Register. Review received enquiries and check the possibility of quoting. Ensure quotations are submitted against received enquires. Regret to customer in case if quotation is not possible. Ensure quotations are forwarded to customer on time. Get purchase orders against the quotations submitted. contract review with the CFT team Release order acceptance to customer against the PO received. Collect delivery schedules from customer Create an indent for material against each PO received. Ensure all technical requirements are clearly communicated to Purchase department. Review Custom duty payment and approvals Collect Despatch clearance and Release Invoice Liaise with logistics department for despatch Collect customer satisfaction feedback from customer Submit monthly MIS to Management Submit KPI report regularly Ensure that payments are collected on time. Share your cv with subject line SM, Tagged as: customer relationship management, logistics & dispatch coordination, payment follow-up & mis reporting, quotation & order management, sales & business development, sales manager Before applying for this position you need to submit your online resume . Click the button below to continue. Related Jobs Sales Manager Rng technologies pvt ltd Anywhere Full Time 2023-12-17

Sustainability Consultant Job Title : Sustainability Consultant Location : Chennai, Hyderabad, Bangalore Experience : 0-3 Role Summary: Advises organizations on strategies to improve environmental performance, reduce waste, and meet sustainability targets. Key Responsibilities: Conduct sustainability audits and assessments. Develop and implement ESG (Environmental, Social, Governance) strategies. Guide clients on certifications (LEED, BREEAM, ISO). Monitor and report on sustainability KPIs. Skills Required: Strong understanding of sustainability standards and regulations. Project management and stakeholder engagement. Analytical and strategic thinking. Excellent communication and presentation skills. Qualifications: Bachelors/Master’s in Sustainability, Environmental Management, or related. 3–6 years in consulting or corporate sustainability roles.

Essential Skills Good understanding of Network Architecture, Radio Hardware/Software & Antenna System. Clear conceptual understanding of RF principles, Call flow & link budget. Good Knowledge of Radio parameters, KPIs & RAN features. Familiar with emerging radio technologies, standardization and its application. Good knowledge of Radio products. Proficient in Air interface algorithms & network tuning, Data analytical skills. Fair understanding of Radio Capacity dimensioning, forecasting, Site solutioning and TCO evaluation Ability to design and deliver new solutions from scratch Familiar with Energy efficiency / saving concepts. Advantage Skills : Advance knowledge of RAN technologies & protocols. RAN virtualization & Cloud native architecture. Proficient in LMS strategy, Coverage & capacity dimensioning Automation with AIML Models Proficient in data analysis using Python and other scripting frameworks

Company: Marsh Description: Ensures timely and accurate production/processing of complex documents/information (includes report preparation) Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationships Adheres to Company policies and performance standards Contributes to the achievement of Operations team Service Level Agreements (SLA) , Key Performance Indicators (KPI) and business objectives Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

1.Manage & motivate team of 20 operators. 2.Manage the Collection process for assigned campagin(s) 3.Ensure operator are delivering individual calls target, SLA & KPI 4.Maximize Productivity by increasing Kept/Call, RPC%,PTP%, & Kept% Monitoring calls, Coaching and Feedback,Bottom Quotile Management,Individual Target settings,Weekly and monthly one on ones,Analysing relevant reports,making reports and reporting to management on areas of improvement. 5.Conducting team meetings, pre/post/mid shifts. 6.To recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earliest possible opportunity.Dialer Knowledge preferred. 7.To supervise the workload of the team, allocating team members to optimise service provision and administrative support across the hours of the operation of the Contact Centre. 8.Attrition , Shrinkage, roster mangement. 9.Managing PIP (Performance improvement Plan) of the team members