727 Kpi Jobs - Page 8

Overview Location: Hyderabad, Chennai, Coimbatore, Bangalore Experience: 6-7 years Skills: DV360/TTD/Amazon DSP, Deals, RTB, having end to end campaign knowledge. About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second-largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services under Omnicom Media Group: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in the areas of Creative Services, Technology, Marketing Science (data & analytics) and Media Services. We currently have 2000+ awesome colleagues (in Annalect India) who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together. Responsibilities Successfully managing day-to-day performance of campaigns across different DSPs and related platforms Coordinate campaign executions across all regions, serving as primary point of contact with agency and platform stakeholders. Manage campaigns on Demand Side Platforms (DSPs) through optimization strategies, campaign insights, monitoring and adjusting pacing, controlling quality of inventory, troubleshooting ads and tracking tags, etc. to ensure all KPIs are met (delivery, performance, revenue goals, etc.) Working with agency team to develop best-in-class solutions based on available tech. Oversee media tracking and analytics set up and implementation. Communicates day-to-day format, screen, inventory performance to clients and agencies as needed. Understand and describe bottom-up planning, how client goals and KPI’s to platform activation strategies/tactics across the funnel. Qualifications A full-time graduate degree (Mandatory) 6 to 7 years of relevant experience in managing programmatic campaigns for large clients. Expert level knowledge of digital programmatic buying with hands-on experience using demand-side platforms. DV360/TTD/Amazon DSP experience is preferred. Working knowledge of the holistic digital landscape: video, display, social, programmatic, and marketing analytics Able to proficiently describe all possible KPIs and how they fit into the customer journey. Comfortable thinking strategically and analysing performance in a continually evolving, dynamic environment. Proficient in MS Excel and PowerPoint, with demonstrated ability to organize and consolidate multiple data sources for analysis.

What you will do Be responsible to drive and program manage the development, launch, activation and enablement of Services Growth Initiatives and Programs by working closely with Service, Operations and Sales leaders from regions, countries and branches in EMEALA. Track, report and analyze individual country performance on growth initiatives and proactively facilitate problem solving as needed in achieving EMEALA and regional/country growth targets. Responsible to facilitate necessary discussions to identify and problem solve the root-cause(s) on KPIs that are consistently under-performing by working closely with EMEALA service leadership and regional/country service teams. Regularly track and report the progress on actions taken to resolve KPI performance issues. Facilitate and execute best-in-class Program Management plan, including enabling cadence planning, impact capturing and problem solving. Provide value-added analytics leveraging analytical tools like Excel, Power BI, etc. and assist EMEALA and regional/country service leadership teams in making informed business decisions to drive services growth. How you will do it The position reports to the EMEALA Service Growth and Programs Leader and is responsible to drive and program manage various EMEALA Service growth initiatives, track, analyze and communicate the performance to our internal and external stakeholders. This position leads and manages growth programs and ensures each function manages their deliverables in order to meet the programs schedule and outcomes. The Program Manager represents the region at regular cadence meetings and is responsible for clearly and concisely present the status of all programs they own. The position has high visibility and works closely with senior stakeholders within region, functions and branches in EMEALA to lead/manage various growth initiatives, analyze and synthesize business performance, KPIs and proactively facilitate problem solving as needed in achieving EMEALA and country growth targets. What we look for Business acumen and understanding of organizational issues and challenges. Strong critical thinking, analytical and problem-solving skills required. Detail oriented and with ability to work under pressure, mentally resilient with a propensity to persevere. Exceptional communication skills (bilingual preferred), both written and verbal, to a variety of audiences at all levels. Experience with large-scale organizational change efforts preferred. Familiarity with best-in-class program management tools and practices will be highly valued. Engineering & technical experience with building industry. Bachelor s degree. Master s degree ideal. Advanced proficiency in Microsoft Office applications - Excel, Word, PowerPoint.

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add an Analyst - GBS Procurement in Chennai India. What a typical day looks like: Responsible to manage C class items procurement activities E2E Purchasing Cycle which included PR to PO, sending PO to suppliers, PO Confirmation, Delivery follow up and supplier payment coordination. Coordination with vendors for actual delivery status of material. On Time completion of Open Purchase Order Report and Shortage Report for Review. Working on Pull in, push out & Cancellation as per the MRP report and achieving the KPI Targets. Maintain Inventory to optimum level as per site requirement. Coordinate with Internal Business Partner (requestor) and supplier for Purchase Order Changes. Managing Supplier database. Should include Shortage / excess escalation management Co-ordinate and follow through on urgent receive, past dues Management and resolving receiving challenges. The experience we re looking to add to our team: Education: Bachelor s degree (B. com/BBA/Diploma holders) Experience: 0 to 1 Year (Procurement / Supply Chain) (Not mandatory) Knowledge of computer software applications, MS Excel, Word & PowerPoint (Required) What you ll receive for the great work you provide: Health Insurance PTO #RA01 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex. com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

We are looking for an experienced Team Leader for our 1st Party Soft Collections process. job involves Team handling onboarding & training soft collection Quality audits clients and internal stakeholders US Process international collection Required Candidate profile Must have International collection Process Ready to work in US timings 5 days working Exp-5+yr Leadership skills -Handled team size of 5+ work from office any Query-rdubey@peshr.com /9893743892

Hiring for Content Moderation Team leader Exp : 2 to 5 years shift : Rotational shift ( 5 days of working , 2 Rotational off) Skills : Attrition , Shrinkage , Dsat and Csat Location : Uppal , Hyderabad For further details contact HR Sunitha (80954 80327) Email id : sunitha@mrtinfotech.com

Learning & Development Monitor budgets, ROI, and report. Drive initials for leadership development, planning, and employee engagement. PMS Plan and manage annual PMS cycle. KPI & KRA Analyse performance data & identify high performers. Required Candidate profile Only Male candidate is required. MBA/PGDM in HR 4-7 years of experience. Good knowledge of learning principles, PMS processes. English communication. Proficiency in HRMS/HRIS & data analysis tools.

Maintain regular client communication and address concerns. Manage client accounts and oversee service delivery. Develop strategies for client retention and upselling. Monitor KPIs and provide performance reports to clients. Collaborate across departments to ensure seamless service delivery. Client Communication: Maintain regular communication with clients to understand their requirements, address concerns, and provide updates on services. Account Management: Oversee and manage client accounts, ensuring accurate and timely delivery of services. Collaborate with internal teams to meet client expectations. Issue Resolution: Act as the primary point of contact for issue resolution, promptly addressing client queries and concerns to ensure high-level satisfaction. Client Retention: Develop strategies to enhance client retention and loyalty. Identify opportunities to upsell or cross-sell services that align with client needs. Market Insight: Stay informed about industry trends and market conditions to provide clients with valuable insights and suggestions for optimizing their logistics strategies. Contract Negotiation: Collaborate with the sales team in negotiating contracts and agreements. Ensure that terms are mutually beneficial and align with company policies. Feedback Collection: Proactively seek client feedback and use it to enhance service quality. Implement improvements based on client suggestions to strengthen the partnership. Performance Analysis: Monitor key performance indicators (KPIs) for assigned accounts and implement corrective measures when necessary. Provide regular reports to clients on the performance of logistics services. Cross-Functional Collaboration: Work closely with operations, sales, and other departments to coordinate seamless service delivery and address client needs effectively. Documentation: Maintain accurate and up-to-date client records, contracts, and documentation. Ensure compliance with company policies and industry regulations.

Implementation of Maintenance objectives Calculating Reliability,Maintainability,availability of Equipment Measuring & Monitoring Applicable Effectiveness & Efficiency Parameters Maintain 5-S project implementation team, monitor dept KPIs performance Required Candidate profile Scheduled maintenance activities Plan maintenance activities(Reconditioning) Ensure availability of replacement parts for key manufacturing equipment Calibration of Electrical & Electronic Instruments Perks and benefits PF, Gratuity, and Bonus given

Job description Should have minimum 4+ years of experience in BPO. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. For Team Lead- Inbound experience is mandatory Interested candidates can reach out to Pavithras19@hexaware.com / 9626261016

Experience: 3-7 years in a Recruitment and Operations role, ideally should have been in a company size of 50-200 plus people. The position is based in Ahmedabad at SG highway and the mode is work from office. Functional designation will be decided based on the competence of the candidate. Role & responsibilities : Asst/Manager HR Location: Ahmedabadi, India Experience: 3-7 years Role Overview As an HR, you will be responsible for recruitment, Operations, Payroll and employee engagement/grievance handling. Key Responsibilities Workforce Planning & Recruitment, Payroll Processing, Administration, and Overall HR hygiene

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA s/KPI s/OLA s. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification documents. Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates. Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

Job Description: To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA s/KPI s/OLA s. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification documents. Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates. Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

1) Technical Support to west zone for solar HKVA 2) Site Survey 3) Handling team of FAE for high end 4) Solar KPI and TAT 5) Tecnical upgradation to market /dealer/dist.

Strong BASIS working experience in products including SAP S/4, Solman, BTP, Azure and SAP Web applications. Expertise in supporting S/4 applications and resolving critical issues related to memory management, performance tunning, etc Willing to work in SAP Basis support and projects Able to handle P1 and P2s on BASIS end Should experience in Database Administration - Hana and Sybase Should have knowledge in HA/DR setup Update /Upgrade, migration and conversion concepts for NetWeaver & Non NetWeaver Understanding and working experience in SLA/KPI tracking Working experience in a global team with 24/7 support De-escalation experience on IT incidents and requests Management of multiple activities requiring cross team coordination Prior working experience in ECS will be added advantage Implemenataion, Sap Rise, Dba, Basis, Hana, Sap, Migration

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!!! Location- Lucknow Position - Assistant Manager Requirement - Graduate with minimum 6 years Experience in BPO & 2 years as Assistant Manager Operation can Apply. ROLE & RESPONSIBILITIES Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation Salary- Upto 5.5LPA (Depending upon last drawn) Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (Team Leader) Mobile: +91-8957778258 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

Job Purpose and Scope The purpose of the Deputy Manager - CBU Procurement role is to strategically manage vendor negotiations, pricing and rate contracts, delivery of the orders, optimize procurement processes, and ensure cost effective and high-quality supply of assigned categories. Key Responsibilities Manage all vendor negotiations, pricing, & rate contracts, ensuring compliance with agreed terms and effective rate contract management. Develop and execute strategies tailored to assigned categories procurement, optimizing vendor selection. Evaluate vendor proposals, lead negotiations for long-term agreements, and select suppliers based on cost, quality, and reliability. Draft and manage agreements and SLAs, detailing pricing, quantities, specifications, and delivery terms. Drive cost-saving initiatives, monitor spending across categories, and ensure alignment with budget targets. Build strong relationships with key suppliers, ensuring continuous improvement through regular feedback. Establish and maintain comprehensive reporting systems, ensuring accurate and timely MIS and KPI updates for procurement activities. Keep up to date with market trends and innovations in procurement to implement best practices in surgical and medicine categories. Act as the primary point of contact (SPOC) for resolving supply chain management . Track and analyse spend data and other KPIs across categories.

Master Trainer Sales Jaipur / Chennai / Pune / Lucknow / Chandigarh / Delhi (Noida) / Cochin / Bangalore / Kolkata / Hyderabad / Ahmedabad / Patna / Bhopal / Guwahati / Bhubaneshwar Functional Deliverables : Ensures the dealer network to be knowledgeable, skilled, and competent to handle BEV customers. Train the dealer network workforce to represent brand values, to handle customer queries, and to handle market-level competition in terms of car sales. Train the dealer network workforce on lifestyle and consultative selling. Be able to conduct coaching to the sales workforce to achieve the required qualitative and quantitative KPI s. Provide inputs for content upkeep and validation periodically. Plan and deliver training through classroom courses as well as on-the-job coaching and certification, with additional focus on virtual courses for capability building. Plan end-to-end training infrastructure as well as all kinds of training resources upkeep and development with foresight, proper budgeting, and reward and recognition activities. Educational & Technical Qualifications : Bachelors in any stream. BE/Diploma in Automobile or Mechanical Engineering (Desired).

Role Summary Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Key Responsibilities Day to Day operation onsite , Troubleshooting , SLA/KPI Maintain , Customer engagement Job Requirements Day to Day operation onsite , Troubleshooting , SLA/KPI Maintain , Customer engagement Accessibility Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.

Ensure daily workload (as provided by the Team Leader/SME) is completed in a timely manner Adhere to the process defined by the clients to conduct compliance checks / audits ensuring KPI s are met Ensure effective & timely communication is maintained with stakeholders (written and verbal) Build and maintain relationships with stakeholders ensuring they understand the process, resolve their queries within the contractual requirements Answer calls or make outbound calls to the stakeholders for immediate resolutions Attend emails (mailbox) ensuring all queries are responded to within the agreed SLA Be up to date with process updates on compliance requirements and processes Be efficient in day to day working Report accurate data on real time basis Encouraging team camaraderie Achieve organisational values Experience, Skills & Attributes Required Proven track record auditing/vetting documentation accurately Well Organised and should be able to multitask Meet deadlines within fast paced environment Self-motivated even when undertaking repetitive tasks Proven ability to build relationships with internal or external parties with excellent telephonic and email communication skills Process driven and keen to ensure efficiencies are achieved Excellent problem solving skills and able to use own initiative Attributes Conscientious and understanding of the importance of accuracy and quality Enthusiastic, able to engage with internal and external stakeholders via email, phone and video call Total Experience Expected: 00-02 years

Role- Team Leader Required Candidate profile -Must have min 1 year experience as TL in International BPO. -Must have excellent communication skills in English. Please call or Whatsapp at @ 8453399504 / 8723051470 / 6002281943

•Lead our B2B/B2C ops, sales & strategy with strong leadership and data skills. •Drive growth via partnerships, optimize KPIs, scale models, expand digital health services. •10+ yrs in Ops/Sales/Strategy in healthcare or social enterprise preferred.

Hiring for International Chat Support - Non- Voice **Only relevant experience & Immediate joiners can apply** Requirement: Candidate should have minimum 12 months of international Chat experience on Paper. Candidate should be good in English communication Should be comfortable working in night shifts. 5 Days Working (2 week - off) Salary (Non negotiable): 12-17 months experienced - 3.8 LPA 18-23 months experienced - 4.1 LPA 24 and above months experienced -4.3 LPA Loyalty bonus + Incentives Work from Office only. Interested candidates can share their profiles to below email id santhoshi@nxthireindia.com

Position : Vendor Governance Location: NCR[Gurugram/Noida] Key Responsibilities: Monitor day-to-day vendor performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Read and interpret vendor contracts to extract critical terms including SLA obligations, penalty clauses, renewal triggers, and scope boundaries. Ensure contractual terms and obligations are being met by vendors consistently. Track and manage vendor non-compliances; initiate and support enforcement actions such as invoking penalties or escalations in alignment with contract terms. Maintain detailed contract and performance compliance trackers; highlight deviations and follow up for closure. Coordinate with internal stakeholders ( Service line owners, Finance, Sourcing ) for alignment on contractual terms, changes, or disputes. Support in execution and renewal of contracts, including preparation of contract change notes or addendums. Participate in periodic vendor performance reviews and governance forums; ensure data-driven insights and contract-backed feedback. Maintain accurate documentation and records of vendor obligations, penalty records, and performance assessments. Key Skills & Experience: 35 years of experience in vendor governance, contract operations, or vendor performance management, preferably in IT domain. Strong ability to analyse and interpret contract documents, with a clear understanding of SLA structures, penalty triggers, and compliance requirements. Working knowledge of procurement processes, contract lifecycle management (CLM) tools, or platforms like ServiceNow, SAP Proficiency in MS Excel and PowerPoint for reporting and dashboards. Strong communication, attention to detail, and stakeholder management skills.

Perform Field Service activities according to the work plan on modern marine diesel and dual-fuel engines. Perform overhauls and repairs on 4-stroke medium-speed engines. Interact professionally with customers during the work execution. Perform internal and external progress status of the assigned work, in conjunction with the Field Service Superintendent. Create the Service Work Reports. On smaller to medium-sized projects, you will provide technical guidance to both Service Engineers and Customers on how to properly use products or systems under their care and respond appropriately to customer inquiries or complaints by providing clear explanations, reassurance, or resolution options as needed. Ensure that the work is executed according to W rtsil QEHS guidelines and site procedures. Follow-up and report on the status of work orders to customers and/or internal stakeholders. Continuously seek solutions according to best practices. Diploma /BE- Mechanical with minimum 5 years of experience.Experience in repair & maintenance of 4-stroke enginesHandson experience of working on Marine installationsWillingness to travel extensively throughout the yearVery good communication skills Cost awareness & effectivenessProblem solving & decision-making skills Quality, health, safety & environment awarenessReporting & analysing skills Teamwork skills

Perform Field Service activities according to the work plan on modern marine diesel and dual-fuel engines. Perform overhauls and repairs on 4-stroke medium-speed engines. Interact professionally with customers during the work execution. Perform internal and external progress status of the assigned work, in conjunction with the Field Service Superintendent. Create the Service Work Reports. On smaller to medium-sized projects, you will provide technical guidance to both Service Engineers and Customers on how to properly use products or systems under their care and respond appropriately to customer inquiries or complaints by providing clear explanations, reassurance, or resolution options as needed. Ensure that the work is executed according to W rtsil QEHS guidelines and site procedures. Follow-up and report on the status of work orders to customers and/or internal stakeholders. Continuously seek solutions according to best practices. Diploma /BE- Mechanical with minimum 5 years of experience.Experience in repair & maintenance of 4-stroke enginesHandson experience of working on Marine installationsWillingness to travel extensively throughout the yearVery good communication skills Cost awareness & effectivenessProblem solving & decision-making skills Quality, health, safety & environment awarenessReporting & analysing skills Teamwork skills