JR IT SUPPORT ENGINEER

Job Description

Job Title: Junior IT Support Engineer Location: Geosys IT Solutions Pvt Ltd, Thiruvananthapuram About the Role: We are seeking fresh graduates to join our team as Junior IT Support Engineers. This role provides practical experience in providing technical support, troubleshooting, and assisting in maintaining IT systems. Key Responsibilities: Provide first-level technical support to end users for hardware, software, and network issues. Assist in installation, configuration, and maintenance of systems, applications, and network devices. Troubleshoot technical problems via phone, email, or in person. Monitor and report system and network performance. Assist in maintaining documentation related to IT assets, processes, and support requests. Escalate unresolved issues to senior IT staff as needed. Support data backup, recovery, and security procedures. Visit client locations when required to provide on-site support. Candidate Requirements: Fresh graduate (BSc, BCA, Diploma, BE/BTech in Computer Science, IT, or related fields). Basic understanding of hardware, operating systems, and networking concepts. Good problem-solving and communication skills. Willingness to learn and work in a team environment. Familiarity with MS Office and basic IT tools. Must have a two-wheeler and a valid driving license (required for client visits). Employment Type: Full-time Trainee What We Offer: Hands-on training and mentoring by senior IT professionals. Exposure to real-time IT support scenarios. Opportunity for growth and specialization in IT support and infrastructure. How to Apply: Send your CV to hr@geosysitsolutions.in or contact +91 9645200059 Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Shift: Day shift Morning shift Application Question(s): Are you located in Thiruvananthapuram, Kerala? Language: Malayalam (Required) License/Certification: Driving Licence (Required) Willingness to travel: 100% (Required) Work Location: In person Application Deadline: 28/06/2025 Expected Start Date: 30/06/2025