317 Ivr Jobs - Page 8

Key Design, develop, and deploy AWS Connect solutions for CIVR (Interactive Voice Response), Chatbots (Lex), omnichannel routing, and reporting . Architect scalable contact center solutions leveraging AWS Connect, Lambda, DynamoDB, S3, Kinesis, and CloudWatch . Implement AI/ML-driven chatbots using Amazon Lex with seamless integration into Connect flows. Develop real-time and historical reporting using Amazon Connect Analytics, QuickSight, or third-party tools . Optimize CCP (Contact Control Panel) , CRM integrations (Salesforce, Zendesk), and agent productivity tools . Ensure high availability, security, and compliance (HIPAA, GDPR, PCI) for AWS Connect deployments. Automate processes using AWS Step Functions, EventBridge, and SNS/SQS . Required Skills: AWS Connect (Call flows, Queues, Routing Profiles, Security Profiles) Amazon Lex (Chatbot design, NLP, Lambda integration) AWS Lambda (Python/Node.js) for IVR logic & backend integrations Contact Center Reporting (Connect Metrics, QuickSight, BI tools) APIs & Integrations (REST, Webhooks, Salesforce, ServiceNow) Infrastructure as Code (Terraform, CloudFormation) Nice to Have: AWS Certification ( Solutions Architect, Developer, or Connect Specialty ) Experience with GenAI for contact centers (Amazon Q, Bedrock) Knowledge of WFO tools (WFM, Recording, Quality Management) Key Design, develop, and deploy AWS Connect solutions for CIVR (Interactive Voice Response), Chatbots (Lex), omnichannel routing, and reporting . Architect scalable contact center solutions leveraging AWS Connect, Lambda, DynamoDB, S3, Kinesis, and CloudWatch . Implement AI/ML-driven chatbots using Amazon Lex with seamless integration into Connect flows. Develop real-time and historical reporting using Amazon Connect Analytics, QuickSight, or third-party tools . Optimize CCP (Contact Control Panel) , CRM integrations (Salesforce, Zendesk), and agent productivity tools . Ensure high availability, security, and compliance (HIPAA, GDPR, PCI) for AWS Connect deployments. Automate processes using AWS Step Functions, EventBridge, and SNS/SQS . Required Skills: AWS Connect (Call flows, Queues, Routing Profiles, Security Profiles) Amazon Lex (Chatbot design, NLP, Lambda integration) AWS Lambda (Python/Node.js) for IVR logic & backend integrations Contact Center Reporting (Connect Metrics, QuickSight, BI tools) APIs & Integrations (REST, Webhooks, Salesforce, ServiceNow) Infrastructure as Code (Terraform, CloudFormation) Nice to Have: AWS Certification ( Solutions Architect, Developer, or Connect Specialty ) Experience with GenAI for contact centers (Amazon Q, Bedrock) Knowledge of WFO tools (WFM, Recording, Quality Management)

** Urgent Hiring for the Role of Quality Assurance Specialist - Contact Center Call Flow Automation for our Team** Role: Quality Assurance Specialist - Contact Center Call Flow Automation Duration: Contract Location: Remote Work timing: US EST Hours Job Summary: Seeking a technically skilled Quality Assurance Specialist to join our team and lead the implementation of automated testing solutions for contact center call flows. This role combines quality assurance expertise with technical automation skills to ensure our customer interactions meet the highest standards of quality and reliability. The ideal candidate will design, develop, and maintain automated testing frameworks that validate call routing, IVR systems, agent workflows, and overall customer experience across multiple communication channels. Key Responsibilities Automation Development & Implementation Design and implement comprehensive automated testing frameworks for contact center call flows, including inbound, outbound, and Omni channel interactions Develop automated test scripts for IVR (Interactive Voice Response) systems, call routing logic, and queue management Create automated validation processes for agent desktop applications, CRM integrations, and workflow systems Build and maintain test automation infrastructure using industry-standard tools and frameworks Implement continuous integration/continuous deployment (CI/CD) pipelines for automated testing Quality Assurance & Testing Establish testing protocols and quality standards for all contact center technologies and processes Perform end-to-end testing of call flows, including scenario-based testing for various customer types and situations Conduct regression testing to ensure system updates don't negatively impact existing functionality Monitor and analyze call quality metrics, system performance, and customer experience indicators Technical Analysis & Reporting Analyze test results and provide detailed reports on system performance, defects, and improvement opportunities Collaborate with development teams to identify, document, and track defects through resolution Create and maintain comprehensive test documentation, including test cases, procedures, and automation scripts Develop dashboards and metrics to track quality trends and system reliability Provide technical recommendations for system improvements and optimization Cross-functional Collaboration Work closely with contact center operations, IT, and vendor teams to ensure seamless integration of testing processes Partner with business stakeholders to understand requirements and translate them into testable scenarios Provide training and support to operations teams on quality processes and testing tools Participate in implementations, and change management initiatives Required Qualifications Technical Skills Bachelor's degree in Computer Science, Information Technology, Engineering, or related technical field 3+ years of experience in quality assurance and test automation Proficiency in test automation tools and frameworks (Cyara, Hammer, Quicketest, Selenium, or similar) Experience with contact center technologies (ACD, IVR, CTI, workforce management systems) Strong programming skills in languages such as Python, Java, C#, or JavaScript Knowledge of API testing tools and methodologies (REST, SOAP, Postman, SoapUI) Familiarity with CI/CD tools (Jenkins, Azure DevOps, GitLab CI) Contact Center Knowledge Experience with cloud-based contact center platforms (Amazon Connect, Genesys Cloud, Five9, etc.) Knowledge of call center metrics and KPIs (ASA, FCR, AHT, SLA) Familiarity with omnichannel customer experience platforms Understanding of compliance requirements (PCI DSS, HIPAA, SOX) as applicable to contact centers Analytical & Communication Skills Strong analytical and problem-solving abilities with attention to detail Excellent written and verbal communication skills Ability to work independently and manage multiple projects simultaneously Experience with agile development methodologies and project management tools Preferred Qualifications Professional certifications in quality assurance (ISTQB, CSTE) or contact center technologies Experience with performance testing tools (LoadRunner, JMeter, BlazeMeter) Knowledge of machine learning applications in quality assurance Familiarity with speech analytics and voice biometrics technologies Experience with cloud platforms (AWS, Azure, Google Cloud) Background in telecommunications or customer service operations. Note: Interested candidates can drop their resumes at aagnihotri@fcsltd.com

Strong understanding of IVR Application Testing, IVR Performance Testing, Outbound Testing Strong understanding of RESTful and SOAP APIs. Proficiency in Postman, Rest Assured, SoapUI, or similar API testing tools. Experience with API automation using Java. Familiarity with SQL for database validation. Knowledge of API documentation tools like Swagger. Develop, execute, and maintain test cases for RESTful and SOAP APIs. Identify, log, and track defects, collaborating with developers to resolve issues. Create test plans, test cases, test scripts, and test reports. Expert in APIs security standards by testing authentication, authorization, and data protection. Work closely with developers, business analysts, and QA teams to enhance product quality. Hands on experience in UI automation using selenium. Strong understanding of BDD cucumber frameworks

Walk-In Interview for Experienced Medical Coders at Vee Healthtek, Trichy on June 21 & 22 Experience : 1 to 7 Years experience on medical coding Specialty : IP DRG/Surgery/EM/ED Facility/ED Pro/Radiology/IVR - Medical Coding Job Location : Trichy,Chennai, Bangalore, Salem, Hyderabad & Pune - Work From Office Designation : Medical Coder/Sr Coder/QA/GC/TC AAPC Certification is Must Interview Schedule : June 21 & 22 at 10:00 TO 1PM Interview Venue: Vee Healthtek Pvt Ltd, No4, Bharathidasan Salai, Unit 2 -4th floor, Opposite to All India Radio, Cantonment, Trichy, Tamil Nadu - 620001 Important Note : Please mention my name, Ramesh HR as Reference, at the top of your resume. Contact Information: Ramesh- 9443238706(Available on WhatsApp) ramesh.m@veehealthtek.com Regards Ramesh - HRD Vee HealthTek

Greeting!! CorroHealth is Hiring for Certified Medical Coder...! Designation: Executive / Sr.Executive- HIM Services Location: Bangalore Specialty: *Surgery (Strong knowledge into Ortho and Cardiac Surgery) *General Surgery and SDS * IVR Experience: 1 to 9 Years Certification: AAPC/AHIMA (Mandatory) **Preferred Immediate joiners to 1 Month ** Salary: Best in the industry Interested candidates please send your resume to Vinitha.pannaeer@corrohealth.com Vinitha 9150046898

Job Title - GN - SONG - Service - Genesys - Analyst Management Level: 11-Analyst Location: Bengaluru, BDC7A Must-have skills: Genesys Framework Good to have skills: Knowledge of emerging technologies, cloud computing, and cybersecurity best practices. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Use in depth understanding of Genesys Engage/Pure Cloud:Ability to work in high-paced and complex projects Apply understanding of industry specific Customer Service processes:Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc.) Deploy thorough understanding of Genesys Framework:Leading-edge expertise in implementing multichannel center applications using Genesys tools including Composer, Designer, GAX etc. Bring your best skills forward to excel at the roleAbility to use technical exposure to contact center and overall customer service areas:In depth understanding of Genesys Engage/Pure Cloud. Easily work in high-paced and complex projects:Use understanding of industry specific Customer Service processes, operations, and functional needs Deploy a strong designing skill:Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc...) Maximize application design and development experience:Implement the orchestration platform of Genesys preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 3 to 5 Years Educational Qualification: BE Btech

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities :- Key Responsibilities:Voice Channel Development:Design and customize voice applications in Genesys Cloud CX. Develop IVR (Interactive Voice Response) systems and call routing strategies. Integrate voice channels with CRM systems and backend services. Troubleshoot and resolve voice-related issues. Optimize voice channel performance and availability. Chat and SMS Channel Development:Configure and integrate chat and SMS functionalities within Genesys Cloud CX. Develop and maintain chatbots using NLP and AI tools. Design intelligent routing for chat and SMS to improve agent engagement. Build custom workflows using APIs and SDKs for chat and SMS interactions. Custom Solutions and Integrations:Build custom solutions using APIs, webhooks, and other technologies. Develop connectors and integrate third-party applications, databases, and systems. Customize workflows with scripting languages like JavaScript or Java. Technical Experience :- Experience with Genesys Cloud CX (Voice, Chat, SMS). Strong knowledge of Genesys Cloud Architect and Flow Designer. Experience with Genesys Cloud APIs, webhooks, and SDKs. Proficiency in JavaScript or Java for custom solutions. Experience with IVR systems, chatbots, and NLP tools. Ability to troubleshoot and optimize complex communication workflows. Strong communication skills and ability to collaborate with cross-functional teams.Professional Experience and Educational Qualification :- 3 -4 years experience on Genesys Cloud CX with regular 15 year full time education. Qualification 15 years full time education

Greetings from Billedright!! We are looking for immediate joiners with below skills!! Key Responsibilities: Internal Medicine/ Family Practice E&M, Cardiology, Cardiovascular. Surgery Usage of Modifiers & NCCI Edits guidelines LCD/NCD Guidelines Pain Management IVR Coder, Gastro. Physical therapy Guidelines Usage of Modifiers & NCCI Edits guidelines LCD/NCD Guidelines. Required Qualification & Skills: Executive 1 to 3 years of experience in Medical Coding with above-specified areas. Senior Executive with 4 to 5 years of experience in Medical Coding with the above-specified areas. Strong Knowledge of anatomy and physiology Good Written & Verbal Communication e Certification is an added advantage for Senior Executive. Ms.Farjana Shajahan - farjanas@billedright.com If you are interested in the job, kindly send your resume to the above-mentioned email. Billed Right does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits. You can apply for other job opportunities at the below link https://billedright.zohorecruit.in/jobs/Careers

About PatientHub PatientHub is ClinicMind s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL s raw power into a turnkey growth engine for 2,700+ chiropractic and mental health providers. Mission for This Role Leverage 100 % of GoHighLevel s feature set Workflows, Triggers, Custom Objects, AI Conversation, SaaS Mode billing, and the REST API to deliver a branded PatientHub experience that: Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate 85 %, review conversion +30 %). Eliminates shadow CRMs by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build & maintain SaaS Mode templates, snapshots, and sub account automations Exploit GHL AI Conversation & Lead Connector upgrades the week they drop. Roadmap & Strategy Convert GHL release notes into a 12 month PatientHub roadmap. Prioritize backlog via impact effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre built funnel pages and survey forms for specific care plans (e.g., back pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics & Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance & Security Enforce HIPAA, TCPA, CAN SPAM within GHL sub accounts; review new features for compliance risk. Enablement & Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support & slack channel to resolve platform issues. Qualifications 3-5 years product management OR GHL agency experience building snapshots, workflows, and SaaS Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer facing features in an Agile squad (Jira, Figma, Git). Data fluency: Looker, SQL, or GHL analytics; comfortable A/B testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage to Have Experience integrating GHL with EHR/RCM or other health tech systems (e.g., Redox, HL7, FHIR). Chiropractic, PT, or behavioral health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

About PatientHub PatientHub is ClinicMind s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL s raw power into a turnkey growth engine for 2,700+ chiropractic and mental health providers. Mission for This Role Leverage 100 % of GoHighLevel s feature set Workflows, Triggers, Custom Objects, AI Conversation, SaaS Mode billing, and the REST API to deliver a branded PatientHub experience that: Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate 85 %, review conversion +30 %). Eliminates shadow CRMs by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build & maintain SaaS Mode templates, snapshots, and sub account automations Exploit GHL AI Conversation & Lead Connector upgrades the week they drop. Roadmap & Strategy Convert GHL release notes into a 12 month PatientHub roadmap. Prioritize backlog via impact effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre built funnel pages and survey forms for specific care plans (e.g., back pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics & Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance & Security Enforce HIPAA, TCPA, CAN SPAM within GHL sub accounts; review new features for compliance risk. Enablement & Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support & slack channel to resolve platform issues. Qualifications 3-5 years product management OR GHL agency experience building snapshots, workflows, and SaaS Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer facing features in an Agile squad (Jira, Figma, Git). Data fluency: Looker, SQL, or GHL analytics; comfortable A/B testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage to Have Experience integrating GHL with EHR/RCM or other health tech systems (e.g., Redox, HL7, FHIR). Chiropractic, PT, or behavioral health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

About PatientHub PatientHub is ClinicMind s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL s raw power into a turnkey growth engine for 2,700+ chiropractic and mental health providers. Mission for This Role Leverage 100 % of GoHighLevel s feature set Workflows, Triggers, Custom Objects, AI Conversation, SaaS Mode billing, and the REST API to deliver a branded PatientHub experience that: Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate 85 %, review conversion +30 %). Eliminates shadow CRMs by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build & maintain SaaS Mode templates, snapshots, and sub account automations Exploit GHL AI Conversation & Lead Connector upgrades the week they drop. Roadmap & Strategy Convert GHL release notes into a 12 month PatientHub roadmap. Prioritize backlog via impact effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre built funnel pages and survey forms for specific care plans (e.g., back pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics & Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance & Security Enforce HIPAA, TCPA, CAN SPAM within GHL sub accounts; review new features for compliance risk. Enablement & Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support & slack channel to resolve platform issues. Qualifications 3-5 years product management OR GHL agency experience building snapshots, workflows, and SaaS Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer facing features in an Agile squad (Jira, Figma, Git). Data fluency: Looker, SQL, or GHL analytics; comfortable A/B testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage to Have Experience integrating GHL with EHR/RCM or other health tech systems (e.g., Redox, HL7, FHIR). Chiropractic, PT, or behavioral health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

About PatientHub PatientHub is ClinicMind s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL s raw power into a turnkey growth engine for 2,700+ chiropractic and mental health providers. Mission for This Role Leverage 100 % of GoHighLevel s feature set Workflows, Triggers, Custom Objects, AI Conversation, SaaS Mode billing, and the REST API to deliver a branded PatientHub experience that: Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate 85 %, review conversion +30 %). Eliminates shadow CRMs by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build & maintain SaaS Mode templates, snapshots, and sub account automations Exploit GHL AI Conversation & Lead Connector upgrades the week they drop. Roadmap & Strategy Convert GHL release notes into a 12 month PatientHub roadmap. Prioritize backlog via impact effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre built funnel pages and survey forms for specific care plans (e.g., back pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics & Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance & Security Enforce HIPAA, TCPA, CAN SPAM within GHL sub accounts; review new features for compliance risk. Enablement & Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support & slack channel to resolve platform issues. Qualifications 3-5 years product management OR GHL agency experience building snapshots, workflows, and SaaS Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer facing features in an Agile squad (Jira, Figma, Git). Data fluency: Looker, SQL, or GHL analytics; comfortable A/B testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage to Have Experience integrating GHL with EHR/RCM or other health tech systems (e.g., Redox, HL7, FHIR). Chiropractic, PT, or behavioral health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

About PatientHub PatientHub is ClinicMind s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL s raw power into a turnkey growth engine for 2, 700+ chiropractic and mental health providers. Mission for This Role Leverage 100 % of GoHighLevel s feature set Workflows, Triggers, Custom Objects, AI Conversation, SaaS Mode billing, and the REST API to deliver a branded PatientHub experience that: Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate 85 %, review conversion +30 %). Eliminates shadow CRMs by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build maintain SaaS Mode templates, snapshots, and sub account automations Exploit GHL AI Conversation Lead Connector upgrades the week they drop. Roadmap Strategy Convert GHL release notes into a 12 month PatientHub roadmap. Prioritize backlog via impact effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre built funnel pages and survey forms for specific care plans (e. g. , back pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance Security Enforce HIPAA, TCPA, CAN SPAM within GHL sub accounts; review new features for compliance risk. Enablement Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support slack channel to resolve platform issues. Qualifications 3 5 years product management OR GHL agency experience building snapshots, workflows, and SaaS Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer facing features in an Agile squad (Jira, Figma, Git). Data fluency: Looker, SQL, or GHL analytics; comfortable A/B testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage to Have Experience integrating GHL with EHR/RCM or other health tech systems (e. g. , Redox, HL7, FHIR). Chiropractic, PT, or behavioral health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

About PatientHub PatientHub is ClinicMind s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL s raw power into a turnkey growth engine for 2, 700+ chiropractic and mental health providers. Mission for This Role Leverage 100 % of GoHighLevel s feature set Workflows, Triggers, Custom Objects, AI Conversation, SaaS Mode billing, and the REST API to deliver a branded PatientHub experience that: Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate 85 %, review conversion +30 %). Eliminates shadow CRMs by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build maintain SaaS Mode templates, snapshots, and sub account automations Exploit GHL AI Conversation Lead Connector upgrades the week they drop. Roadmap Strategy Convert GHL release notes into a 12 month PatientHub roadmap. Prioritize backlog via impact effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre built funnel pages and survey forms for specific care plans (e. g. , back pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance Security Enforce HIPAA, TCPA, CAN SPAM within GHL sub accounts; review new features for compliance risk. Enablement Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support slack channel to resolve platform issues. Qualifications 3 5 years product management OR GHL agency experience building snapshots, workflows, and SaaS Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer facing features in an Agile squad (Jira, Figma, Git). Data fluency: Looker, SQL, or GHL analytics; comfortable A/B testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage to Have Experience integrating GHL with EHR/RCM or other health tech systems (e. g. , Redox, HL7, FHIR). Chiropractic, PT, or behavioral health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

About PatientHub PatientHub is ClinicMind s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL s raw power into a turnkey growth engine for 2, 700+ chiropractic and mental health providers. Mission for This Role Leverage 100 % of GoHighLevel s feature set Workflows, Triggers, Custom Objects, AI Conversation, SaaS Mode billing, and the REST API to deliver a branded PatientHub experience that: Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate 85 %, review conversion +30 %). Eliminates shadow CRMs by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build maintain SaaS Mode templates, snapshots, and sub account automations Exploit GHL AI Conversation Lead Connector upgrades the week they drop. Roadmap Strategy Convert GHL release notes into a 12 month PatientHub roadmap. Prioritize backlog via impact effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre built funnel pages and survey forms for specific care plans (e. g. , back pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance Security Enforce HIPAA, TCPA, CAN SPAM within GHL sub accounts; review new features for compliance risk. Enablement Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support slack channel to resolve platform issues. Qualifications 3 5 years product management OR GHL agency experience building snapshots, workflows, and SaaS Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer facing features in an Agile squad (Jira, Figma, Git). Data fluency: Looker, SQL, or GHL analytics; comfortable A/B testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage to Have Experience integrating GHL with EHR/RCM or other health tech systems (e. g. , Redox, HL7, FHIR). Chiropractic, PT, or behavioral health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

About PatientHub PatientHub is ClinicMind s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL s raw power into a turnkey growth engine for 2, 700+ chiropractic and mental health providers. Mission for This Role Leverage 100 % of GoHighLevel s feature set Workflows, Triggers, Custom Objects, AI Conversation, SaaS Mode billing, and the REST API to deliver a branded PatientHub experience that: Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate 85 %, review conversion +30 %). Eliminates shadow CRMs by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build maintain SaaS Mode templates, snapshots, and sub account automations Exploit GHL AI Conversation Lead Connector upgrades the week they drop. Roadmap Strategy Convert GHL release notes into a 12 month PatientHub roadmap. Prioritize backlog via impact effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre built funnel pages and survey forms for specific care plans (e. g. , back pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance Security Enforce HIPAA, TCPA, CAN SPAM within GHL sub accounts; review new features for compliance risk. Enablement Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support slack channel to resolve platform issues. Qualifications 3 5 years product management OR GHL agency experience building snapshots, workflows, and SaaS Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer facing features in an Agile squad (Jira, Figma, Git). Data fluency: Looker, SQL, or GHL analytics; comfortable A/B testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage to Have Experience integrating GHL with EHR/RCM or other health tech systems (e. g. , Redox, HL7, FHIR). Chiropractic, PT, or behavioral health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB

Greetings from Global Healthcare Billing Partners Pvt. Ltd.! We are currently hiring for Radiology Coder with minimum 0.8Years of experience into Medical Coding. Basic Requirements: Experience: 0.8 Years to 5 Years Specialties :Radiology Salary: Best in Industry Shift: Day Location: Chennai Work Mode: WFH/WFO Key Responsibilities: Accurately assign ICD-9-CM, CPT, and HCPCS Level II codes for a full range of radiology services, including Nuclear Medicine, CT, MRI, Ultrasound, X-ray, and Interventional Radiology procedures. Review and interpret radiology reports and supporting documentation to ensure correct code assignment and compliance with federal coding guidelines. Apply coding edits based on NCCI guidelines and follow CMS regulations and payer-specific requirements. Maintain compliance with HIPAA regulations and protect patient confidentiality at all times. Collaborate with radiologists, billing teams, and compliance departments to resolve coding discrepancies or documentation deficiencies. Meet or exceed established accuracy and productivity benchmarks. Stay current with updates to coding standards, payer policies, and regulatory guidelines. Strong knowledge of human anatomy, physiology, and medical terminology. Interested candidate contact or share your updated resume to 8925808594 [Whatsapp] Regards Selvi S 8925808594

Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure IVR strategy aligns with overall service vision and strategies. Responsible for documenting, reviewing and getting approval of the business requirements for each feature. Help derive the desired user experience to improve customer experience and operational efficiency. Prepare requirement documents such as BRD, FRD, User Stories, Mapping Sheets etc. Support UAT Testing by helping define the UAT test scenarios, review UAT test cases and support UAT testing team. Providing systems training to Business and End User. Prioritize and resolve issues and defects through collaboration within the delivery team and across the organization. Knowledge, Skills and Abilities Education Bachelors degree in Computer Science, Engineering, or related discipline Experience 8+ years of experience with medium-to-large technology-based projects. Knowledge and skills (general and technical) Exposure to IVR Applications. Expert understanding of technologies used in the IVR and telephony: Dialogue Design tools, Chat bot, Text to Speech, Speech Recognition, Toll Free Number Engineering, Automatic Call Distribution, Natural Language Processing. Expert understanding of benefits of IVR: Call Containment, Call Misdirects, User experience, Cost Savings, Average Handle/Call Time. Expert understanding of Agile Methodologies, Backlog grooming, Sprint Planning. Expert understanding of Collaboration Tools such as SharePoint, Microsoft Teams, Microsoft Power point, Microsoft visio. Excellent Communication, organization and planning skills. Stakeholder Management Should have experience in complete software development lifecycle using Agile and Scrum methodologies. Ability and desire to learn new skills and techniques. Excellent troubleshooting and communication skills . Work with cross functional teams to support worldwide solution.

Job_Description":" Roles and Responsibilities: Perform pre-call analysis and check status by calling the payer or using IVR or web portal services. Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference. Record after-call actions and perform post call analysis for the claim follow-up. Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact. Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on clients systems, interpret explanation of benefits received etc prior to making the call. Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments. Ensuring the daily assigned accounts are resolved/ worked on. Escalate difficult collection situations to Team Leaders situations and seek education and instruction. ","

Job_Description":" Job Description Roles and Responsibilities: Perform pre-call analysis and check status by calling the payer or using IVR or web portal services. Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference. Record after-call actions and perform post call analysis for the claim follow-up. Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact. Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on clients systems, interpret explanation of benefits received etc prior to making the call. Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments. Ensuring the daily assigned accounts are resolved/ worked on. Escalate difficult collection situations to Team Leaders situations and seek education and instruction. ","

Redefine the future of customer experiences. One conversation at a time. We re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service , our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing We are looking for a highly skilled VOIP Application Engineer to join our team. In this role, you will be responsible for the design, implementation, and maintenance of VOIP (Voice over IP) applications, ensuring their reliability, performance, and scalability. You will work closely with engineering, operations, and product teams to ensure seamless integration of VOIP services and contribute to the development of new voice-related features and products. The ideal candidate will have hands-on experience with VOIP technologies, application troubleshooting, and integration in cloud-based or on-premise environments. A strong understanding of VOIP protocols (SIP, RTP, WebRTC), telephony systems, and the ability to develop and support VOIP applications will be crucial to success in this role. Key Responsibilities: VOIP Application Design & Development: Develop and maintain high-quality VOIP applications that meet customer needs, focusing on reliability, performance, and scalability System Integration: Integrate VOIP solutions with third-party systems, ensuring seamless communication between internal and external platforms Troubleshooting & Issue Resolution: Provide support for complex VOIP issues, including system failures, call quality problems, and application errors. Work to quickly diagnose and resolve issues Collaboration with Teams: Work closely with cross-functional teams, including engineering, product management, and operations, to ensure seamless deployment and operation of VOIP applications Testing & Quality Assurance: Test new VOIP features, products, and services, ensuring they meet quality standards before deployment Documentation: Create and maintain technical documentation for VOIP applications, including system architecture, troubleshooting guides, and integration processes Optimization: Continuously monitor and optimize VOIP applications to improve performance, scalability, and user experience Security & Compliance: Ensure VOIP applications meet security standards and compliance requirements Customer Support: Assist internal and external teams with troubleshooting, providing solutions, and offering expert guidance on VOIP-related issues Innovation: Stay current with emerging VOIP technologies and trends, contributing to the development of new features and improvements to existing applications Qualifications: Experience: At least 5 years of experience in VOIP application engineering, including hands-on experience with VOIP technologies such as SIP, RTP, WebRTC, and telephony systems Technical Skills: Strong knowledge of VOIP protocols, including SIP (Session Initiation Protocol) and RTP (Real-Time Protocol) Experience with VOIP platforms such as Asterisk, FreeSWITCH, or Kamailio Familiarity with cloud environments (AWS, GCP, or Azure) and basic networking concepts such as firewalls, NAT, and QoS Knowledge of programming languages such as Python, Java, or JavaScript for application development and automation Experience with SQL and NoSQL databases for managing voice data Understanding of WebRTC and web-based communication protocols is a plus Problem Solving: Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve VOIP-related issues quickly Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences Team Collaboration: Proven ability to work well within a cross-functional team environment and collaborate effectively with engineers, product teams, and other stakeholders Analytical Mindset: Strong analytical skills and attention to detail, with the ability to assess complex technical challenges and provide practical solutions Customer Focused: Ability to understand customer requirements and translate them into reliable, high-quality VOIP applications Preferred Qualifications: Experience with cloud-native technologies, including containers, Kubernetes, and CI/CD pipelines Exposure to BroadSoft or BroadWorks platforms Familiarity with SIP trunks, media gateways, and IVR systems Knowledge of networking protocols (TCP/IP, DNS, HTTP/S) and voice quality metrics (MOS, jitter, latency) Nextiva DNA (Core Competencies) Nextiva s most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking , and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude : They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security - Provident Fund & Gratuity Wellness - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, were committed to supporting our employees health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what s going on at Nextiva, check us out on Instagram , Instagram (MX) , YouTube , LinkedIn , and the Nextiva blog . #LI-MM1 #LI-Hybrid

Redefine the future of customer experiences. One conversation at a time. We re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service , our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing We are looking for a highly skilled VOIP Application Engineer to join our team. In this role, you will be responsible for the design, implementation, and maintenance of VOIP (Voice over IP) applications, ensuring their reliability, performance, and scalability. You will work closely with engineering, operations, and product teams to ensure seamless integration of VOIP services and contribute to the development of new voice-related features and products. The ideal candidate will have hands-on experience with VOIP technologies, application troubleshooting, and integration in cloud-based or on-premise environments. A strong understanding of VOIP protocols (SIP, RTP, WebRTC), telephony systems, and the ability to develop and support VOIP applications will be crucial to success in this role. Key Responsibilities: VOIP Application Design & Development: Develop and maintain high-quality VOIP applications that meet customer needs, focusing on reliability, performance, and scalability System Integration: Integrate VOIP solutions with third-party systems, ensuring seamless communication between internal and external platforms Troubleshooting & Issue Resolution: Provide support for complex VOIP issues, including system failures, call quality problems, and application errors. Work to quickly diagnose and resolve issues Collaboration with Teams: Work closely with cross-functional teams, including engineering, product management, and operations, to ensure seamless deployment and operation of VOIP applications Testing & Quality Assurance: Test new VOIP features, products, and services, ensuring they meet quality standards before deployment Documentation: Create and maintain technical documentation for VOIP applications, including system architecture, troubleshooting guides, and integration processes Optimization: Continuously monitor and optimize VOIP applications to improve performance, scalability, and user experience Security & Compliance: Ensure VOIP applications meet security standards and compliance requirements Customer Support: Assist internal and external teams with troubleshooting, providing solutions, and offering expert guidance on VOIP-related issues Innovation: Stay current with emerging VOIP technologies and trends, contributing to the development of new features and improvements to existing applications Qualifications: Experience: At least 5 years of experience in VOIP application engineering, including hands-on experience with VOIP technologies such as SIP, RTP, WebRTC, and telephony systems Technical Skills: Strong knowledge of VOIP protocols, including SIP (Session Initiation Protocol) and RTP (Real-Time Protocol) Experience with VOIP platforms such as Asterisk, FreeSWITCH, or Kamailio Familiarity with cloud environments (AWS, GCP, or Azure) and basic networking concepts such as firewalls, NAT, and QoS Knowledge of programming languages such as Python, Java, or JavaScript for application development and automation Experience with SQL and NoSQL databases for managing voice data Understanding of WebRTC and web-based communication protocols is a plus Problem Solving: Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve VOIP-related issues quickly Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences Team Collaboration: Proven ability to work well within a cross-functional team environment and collaborate effectively with engineers, product teams, and other stakeholders Analytical Mindset: Strong analytical skills and attention to detail, with the ability to assess complex technical challenges and provide practical solutions Customer Focused: Ability to understand customer requirements and translate them into reliable, high-quality VOIP applications Preferred Qualifications: Experience with cloud-native technologies, including containers, Kubernetes, and CI/CD pipelines Exposure to BroadSoft or BroadWorks platforms Familiarity with SIP trunks, media gateways, and IVR systems Knowledge of networking protocols (TCP/IP, DNS, HTTP/S) and voice quality metrics (MOS, jitter, latency) Nextiva DNA (Core Competencies) Nextiva s most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking , and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude : They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security - Provident Fund & Gratuity Wellness - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, were committed to supporting our employees health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what s going on at Nextiva, check us out on Instagram , Instagram (MX) , YouTube , LinkedIn , and the Nextiva blog . #LI-MM1 #LI-Hybrid

Job Summary: We are seeking detail-oriented and experienced Interventional Radiology Medical Coders . The ideal candidate will accurately assign CPT, ICD-10-CM, Modifiers and HCPCS codes for diagnostic and Therapeutic interventional radiology procedures, ensuring compliance with federal regulations, payer-specific requirements, and internal quality standards. Key Responsibilities: Review and interpret complex interventional radiology reports to assign accurate codes for procedures and diagnoses. Apply appropriate CPT, ICD-10-CM, and HCPCS codes for vascular and non-vascular IR procedures Ensure compliance with ACR, CMS, NCCI, payer-specific rules, and LCD/NCD policies. Keep up to date with IR coding guidelines, CPT changes, and compliance regulations. Support internal and external audits by providing detailed coding rationale and documentation. Qualifications: Certified Professional Coder (CPC) or CIRCC certification strongly preferred Minimum of 3 years of hands-on experience in Interventional radiology coding. MIPS Coding is Mandatory. Familiarity with radiology workflow, RIS/PACS systems, and coding tools. In-depth knowledge of CPT, ICD-10-CM, and HCPCS Level II codes

Job Openings at CorroHealth..!! We are seeking experienced certified professional medical coders for the following positions: -EM IP/OP, Denials coders & Ed Facility - Noida - Radiology coders - Bangalore - Surgery multispecialty, Cardiac Cath- IVC, IVR- Bangalore - Mode: Work from office - Immediate - 1 Month notice Period accepted -AAPC/AAHIMA Certification Mandatory - Salary best in industry - Refer to your friends Contact: - Uday Kiran Neralla, HR - Email: Udaykiran.Neralla@corrohealth.com - Phone: 7780640992.

Job Description :- Hiring For Medical Coders || ED, ENM, Denial, surgery, IPDRG, Radiology || CODERS : Surgery Coder : Chennai / Hyderabad / Bangalore || upto 75k Take home || IPDRG Coder : Hyd / Chennai / Bangalore || CTc upto 13 LPA || Denial coder : Hyderabad / Chennai || upto 75k Take home || Radiology coder : Chennai || upto 75k Take home || ENM Coder : Chennai || upto 7.5 lap Experience : Minimum 1 year relevant experience is mandatory Ed profee and ED facility : upto 9 lpa || chennai, bangalore Work from office / Relieving is mandatory Freshers are not Eligible Interested candidates can share your updated resume at 9030874428 Refer your friend's / Colleagues Axis Services Preferred candidate profile min 1yr exp into Medical coder Perks and Benefits week 5 Days