Inside Sales Executive

Job Summary:

The Inside Sales Representative is responsible for driving revenue growth by actively generating leads, managing customer relationships, and selling commercial interior design and build services to businesses across PAN India. This individual will work closely with the sales and project management teams to promote the company's offerings and ensure customer satisfaction. The role requires a deep understanding of the commercial interior design industry, strong communication skills, and the ability to manage a sales pipeline efficiently.

Roles and Responsibilities:

1. Lead Generation & Prospecting:

• Identify and target potential business clients within the commercial sector (offices, retail, hospitality, educational institutions, etc.) across India.
• Conduct cold calls, send emails, and use social media platforms (LinkedIn, etc.) to generate new leads and build a strong prospect database.
• Research potential clients’ businesses and understand their needs for interior design and construction services.

1. Sales Presentations & Demonstrations:

• Develop and deliver compelling sales presentations showcasing the company's portfolio of commercial interior design and build projects.
• Provide clients with tailored solutions based on their specific requirements, business objectives, and budgets.
• Participate in virtual or face-to-face client meetings to present proposals, designs, and service offerings.

1. Client Relationship Management:

• Build and maintain strong relationships with key stakeholders, including project heads, procurement heads, purchase heads, real estate developers, facility managers, and business owners.
• Act as the primary point of contact for clients during the pre-sales process.
• Understand and address client needs, resolving queries related to pricing, timelines, and project details.

1. Sales Negotiation & Closing Deals:

• Negotiate project terms, pricing, and service agreements with prospective clients.
• Work closely with the finance and legal teams to prepare quotes, contracts, and agreements.
• Successfully close sales opportunities by aligning the company’s capabilities with the client’s requirements.

1. Sales Administration & Reporting:

• Update CRM systems (ZOHO based) regularly to track sales leads, prospects, and customer interactions.
• Provide sales forecasts and reports to the Sales Manager or leadership team on a regular basis.
• Maintain accurate records of sales activities, customer feedback, and market trends.

1. Market Research & Industry Knowledge:

• Stay informed about the latest trends in the commercial interior design and build industry, including new materials, technologies, and design concepts.
• Monitor competitors' offerings and industry developments to adjust sales strategies.
• Attend relevant industry events and webinars to network with potential clients and stay updated on market demands.

1. Customer Retention & Upselling:

• Develop strategies to maintain relationships with existing clients and explore opportunities for repeat business and upselling.
• Follow up with past clients to ensure satisfaction, gather feedback, and identify potential future projects.

Desirable Traits:

• Understanding of the PAN India market, regional preferences, and industry needs.
• Strong network within the commercial real estate, architectural, and design sectors.
• Ability to thrive in a fast-paced, target-driven environment.