Infrastructure and Platform Architect - L2

Candidate to have at least 10years of IT software consulting experience with 4 years experience supporting or implementing SPM. This role is an ServiceNow SPM Consultant to deliver customer services and support growth of the services business at Wipro.

Job Description:

1. Liaison with Clients on Requirements

2. Participate in Requirement Gathering

3. Complete understanding and hands on working experience in Agile and Scrum

Methodologies

4. Hands on Experience in ServiceNow Module Demos

5. Hand on Experience in cascading Technical and Functional Requirements

6. Good understanding of ServiceNow Functional aspects of ITBM / SPM Suite

7. Responsible for delivering Industry and ServiceNow best practices around ITBM / SPM,

requiring a highly focused and structured individual with strong client management

experience.

8. Excellent Knowledge and Hands on, on Technical Development aspects of ITBM / SPM

Suite inclusive and not limited to Idea / Demand Management, PPM, Agile, Resource

Management, Expense Management and Timecard Management

9. Good Understanding of Technical Verbiage and Concepts of ServiceNow Development

Aspects

10. Hands on Experience in creating, maintaining, and implementing the ServiceNow Suite

11. Hands on Experience in Contributing to the HLD, LLD and maintaining the changes for the

same.

12. Excellent written and oral communication skills, including the ability to communicate

across business areas

13. Strong operational business understanding, including potential impact of business

decisions on various internal/external stakeholders and systems

14. Maintain a high level of attention to detail, the ability to work independently, adjust

priorities, and work in a continuously changing environment

15. Experience working with cross-functional teams

16. At least 4+ years experience with ITBM / SPM

17. Knowledge of Business Rules, Client Scripts, Script include, Workflow designer,

Table/Form creation, email alerts configuration

18. Experience developing and customizing core ITBM / SPM applications such as Idea,

Demand, Projects, Project Portfolio, Resource Management, Financial Management

19. Experience working and developing with JavaScript - HTML5, Jelly, jQuery, and AngularJS

20. ServiceNow Certified Implementation Specialist and Systems Administration Certified.