IDM Analyst - Engineer - IT-2

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Job Summary

We are seeking a skilled IT Access Management Specialist to backfill responsibilities previously handled by Falak. The ideal candidate will manage user access provisioning, deprovisioning, and ensure secure access management processes.

Key Responsibilities

• Process user access provisioning and deprovisioning requests via IDM tools.
• Assign roles based on subprocess and department.
• Handle ServiceNow tickets for access creation, modification, and deactivation.
• Provide email support for access-related queries and MFA setup assistance.
• Ensure timely processing of deactivation requests (within 24 hours).
• Maintain compliance with access control policies and SLAs.
  

Required Skills & Qualifications

• Experience with IDM tools and user access management.
• Familiarity with ServiceNow or similar ITSM platforms.
• Understanding of IT security principles and access control.
• Good communication skills for email and ticket-based support.
• Ability to manage multiple requests with attention to detail.
  

Preferred Qualifications

• Prior experience in IAM roles.
• B.Tech/BCA preferred (any graduate acceptable).
  

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.comVisit us on Facebook