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Hiring Payments Support Engineer (Mumbai/Kolkata)

Hiring Payments Support Engineer (Mumbai/Kolkata)

2coms

2 - 7 years

20 - 35 Lacs

Mumbai

Posted:3 days ago| Platform:

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Skills Required

fundamentals engineering support payments dns networking sql excel software troubleshooting technical support active directory incident management application support desktop support troubleshooting technical documentation technical skills word dhcp itil ms office

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY

Job Role: Payments Support Engineer

Experience: 2+ years

Location: Mumbai/Kolkata

Summary:

We are seeking a Payments Support Engineer to join our team. As an Application Support Engineer, you will be responsible for identifying and resolving issues within critical business systems, ensuring seamless operations.

Roles & Responsibilities:

Work independently and become a subject matter expert.
Actively participate in team discussions and contribute to providing solutions to work-related problems.
Proactively identify and resolve software issues and collaborate with cross-functional teams to address system malfunctions.
Document troubleshooting steps and solutions for future reference and maintain technical documentation for software systems.
Provide training and support to end-users on software functionalities.

Professional & Technical Skills:

Proficiency in Payments Fundamentals.
Strong understanding of software troubleshooting methodologies.
Experience in analyzing and resolving software issues.
Knowledge of SQL for database querying.
Familiarity with ITIL framework for incident management.

Additional Information:

Minimum of 2 years of experience in Payments Fundamentals required.
This position is based at our Mumbai office.
A 15 years full-time education is required.

Requirements

Requirements:

2 years of relevant experience in Payments Fundamentals.
Proficiency in Payments Fundamentals.
Knowledge of SQL for database querying.
Familiarity with ITIL framework for incident management.

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