Gold Loan Sales Executive

Requirements

About the Role:

Gold Loan Sales Executive

Key Responsibilities:

• Customer Acquisition: Identify and acquire new customers for gold loan products through field visits, walk-ins, referrals, and lead conversions. Build a strong customer base in the assigned territory.
• Sales Target Achievement: Meet or exceed assigned sales targets for gold loans by developing new business opportunities and leveraging existing customer relationships.
• Loan Processing & Documentation: Guide customers through the gold loan application process, ensuring quick and hassle-free documentation, valuation, and loan disbursal.
• Relationship Management: Build and maintain strong relationships with customers by providing prompt service, addressing queries, and ensuring customer satisfaction.
• Cross-Selling: Cross-sell other financial products such as insurance, savings, and investment schemes based on customer profiles and needs.
• Market Intelligence: Stay updated on local market trends, competitor activities, and customer preferences to refine sales strategies and identify new opportunities.
• Recovery & Collections Support: Follow up with overdue customers to ensure timely repayment and assist the collections team when necessary.
• Compliance & Risk Management: Adhere strictly to company policies and RBI guidelines for gold loan operations, including proper customer verification, KYC, and risk assessment procedures.
  

Required Skills & Qualifications:

• Minimum of 1 year of experience in sales, preferably in gold loans, personal loans, or other financial services.
• A bachelor's degree in any discipline. Candidates with a background in finance, banking, or marketing will be preferred.
• Good knowledge of gold loan processes, lending norms, and customer documentation.
• Strong interpersonal and communication skills in local language and English.
• Ability to work under pressure and achieve sales targets in a competitive market.
• Willingness to travel locally and conduct field visits.
• Basic computer skills and familiarity with MS Office and loan management systems.