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5.0 - 7.0 years
3 - 4 Lacs
Pune
Work from Office
Job Title: Production Planning & Control (PPC) Coordinator Job Overview: We are seeking a detail-oriented and proactive individual to join our Production Planning & Control (PPC) Department as a PPC Coordinator. The primary responsibility of this role is to collect scheduled orders and requirements from customers, ensuring timely coordination with the production and dispatch teams to meet customer demands. Daily communication and follow-ups with customers are essential to understand buying trends and requirements. Key Responsibilities: Order Collection: Gather scheduled orders and requirements from customers. Ensure accurate and complete information is obtained to facilitate efficient production planning. Production Coordination: Collaborate with the production team to create and maintain an optimized production schedule. Communicate production requirements and deadlines to ensure timely order fulfillment. Dispatch Planning: Coordinate with the dispatch team to plan the efficient and timely delivery of finished goods. Monitor transportation schedules to align with production and customer delivery timelines. Customer Communication: Establish and maintain regular communication with customers to understand buying trends and specific requirements. Provide updates on order status and address any customer inquiries or concerns promptly. Follow-Up: Conduct daily follow-ups with customers to gather feedback and assess future requirements. Ensure customer satisfaction through proactive communication and issue resolution. Data Analysis: Analyze order patterns and customer buying trends to support long-term production planning. Generate reports on production and delivery performance for continuous improvement. Collaboration: Work closely with cross-functional teams, including sales, marketing, and quality control, to align production activities with overall business objectives. Process Optimization: Identify opportunities for process improvement within the PPC department to enhance efficiency and accuracy. Implement best practices for streamlined production planning and control. Stock as per BPR: Stock maintenance as per customer and internal norms and avoidance of any excess production. Qualifications: Bachelor's degree in any field. Proven experience in a Production Planning & Control role, preferably in a manufacturing setting. Strong organizational and multitasking skills with attention to detail. Excellent communication and interpersonal skills. Proficiency in using production planning software and Microsoft Office applications. Benefits: Competitive salary and performance-based incentives. Opportunities for professional development and career advancement. If you have a passion for production planning and customer coordination, and possess the required skills and qualifications, we invite you to apply for the PPC Coordinator position and contribute to the seamless execution of our production processes. http://www.naukri.com/job-listings-Production-Planning-And-Control-Officer-Tulsi-Rubber-Products--5-to-7-years-271223004416
Posted 3 days ago
1.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: * Provide exceptional customer support through voice, email & chat channels * Resolve issues promptly with empathy & professionalism * Collaborate with teams on process improvements & training initiatives Health insurance Provident fund
Posted 3 days ago
5.0 - 9.0 years
3 - 6 Lacs
Pune
Work from Office
- Handle online/field enquiries - Identify new clients - Prepare quotations - Finalize orders & ensure client satisfaction - Build long-term client relationships - Provide product support - Conduct site visits around Pune for meetings/promotions Required Candidate profile - Excellent communication skills in English Hindi & Marathi - Understanding of industrial product sales & B2B marketing - Knowledge of MS Office - Smart Confident & have customer-centric approach
Posted 3 days ago
0.0 - 3.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Manage sales pipeline by following up on leads, converting them into opportunities, and closing deals. Collaborate with internal teams (Sales, Marketing) to develop strategies for new business development. Provide exceptional customer service through effective communication and issue resolution. Utilize CRM software to track interactions with customers and maintain accurate records. Identify potential clients' needs and tailor solutions to meet their requirements. Required Skills & Qualifications: Analytical Skills Excellent Communication Consulting Experience Customer Service Skills Presales Knowledge Ability to work collaboratively in a team Experience in the interior design industry is a plus Bachelor's degree in Business, Design, or related field Basic knowledge of materials, finishes, furniture, and design styles. Perks and benefits: A competitive salary with performance bonuses. Opportunities for professional growth and advancement. A creative and supportive work environment. Participation in industry events and conferences. Interested candidates can drop your CV to careers@chattelsdesign.com or 6363910927
Posted 3 days ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Telecaller Hindi Real Estate Sales Support Chennai : Key Responsibilities: Make outbound calls to potential leads from the provided database Clearly communicate project information and benefits Schedule and confirm site visits with interested clients Maintain call records, follow-ups, and lead status in the CRM Collaborate with the sales team for effective closures Respond to basic project-related queries professionally Requirements: Fluent in Hindi (mandatory) Good communication and interpersonal skills Ability to handle client conversations confidently Basic knowledge of CRM tools is a plus Willing to work in a target-driven environment
Posted 3 days ago
0.0 years
3 - 6 Lacs
Bangarapet, Chandigarh, Hyderabad
Work from Office
Sales of printers for Control Print in the assigned territory & the product line. - Generate leads - Make effective marketing presentations - Create samples as per customers requirement - Carry out demos at customers site offline - payment follow up Required Candidate profile To operate out of the Branch Office or work as Resident To operate out of the Branch Office or work as Resident Working on competitors information and converting then to CPL account. . Perks and benefits Training & Exam - 3.00 LPA Later 4.50 -6.00 LPA
Posted 3 days ago
5.0 - 10.0 years
4 - 7 Lacs
Vasai
Work from Office
Job Role: Coordinate and ensure timely payment collection from pharma tooling customers across PAN India . Work closely with the Accounts Team/ recovery team for reconciliation, ledger maintenance, advances, and resolving payment-related issues. Conduct regular follow-ups and reviews with Regional Coordination Teams/Field Executives (FEs) to strengthen the collection process. Guide and monitor Collection Coordinators for effective payment follow-up, tracking, and accurate data management. Prepare and maintain reports related to outstanding payments, collection status, and escalation cases. Liaise with customers and internal teams to resolve disputes and ensure smooth financial operations. Skills Required: Strong coordination, follow-up, and negotiation skills. Proficient in Excel, Tally, GST Banking knowledge and SAP . Good knowledge of Collections from the manufacturing/engineering industry/ , and financial documentation. Excellent communication and drafting skills (both verbal and written) and professional drafting ability. Strong analytical and problem-solving abilities.
Posted 3 days ago
1.0 - 2.0 years
1 - 3 Lacs
Mumbai Suburban, Goregaon
Work from Office
ABOUT JOB ROLE : We are looking for a Finance Executive to join our team. This role is ideal for candidates who have a keen interest in financial operations, handling transactions, and managing follow-ups efficiently. If you have strong communication skills, basic financial knowledge, and a proactive approach to problem-solving, this opportunity is for you. Location : Goregaon (W), Mumbai REQUIREMENTS : Education: Graduate or Undergraduate Skills: Good communication skills Proficiency in English (spoken & written) Basic knowledge of Excel and computer applications Willingness to travel across India, with a focus on Mumbai Strong follow-up skills with an aggressive approach JOB ROLE AND RESPONSIBILITIES: Financial Transactions : Handle and process financial transactions with accuracy and efficiency. Reconciliation : Assist in reconciling accounts and financial statements to ensure accurate records. Follow-ups & Coordination : Proactively follow up on pending payments and coordinate with clients/vendors. Documentation : Maintain financial reports, invoices, and other relevant documentation. Client Interaction : Communicate with internal and external stakeholders regarding financial matters. Travel & On-site Coordination : Visit clients/vendors for financial follow-ups and ensure smooth financial operations. Retaining existing clients, delighting them, and making them company's brand ambassadors. WHAT IS IN IT FOR YOU: Structured career development - our team of industry experts is here to support and work with you to explore your learning potential and career goals. Paid leaves / sick leaves/maternity / paternity leaves Health insurance Flexible working hours Training and Development programs for personal and professional growth
Posted 3 days ago
1.0 - 6.0 years
1 - 6 Lacs
Mehsana, Gandhinagar, Rajkot
Work from Office
Sales Coordinator is responsible to manage customer orders, support the sales team, coordinate with internal departments, maintain records, and ensure timely deliveries with excellent communication and organizational skills. Required Candidate profile Should have knowledge of sales processes, order management, ERP/CRM tools, and MS Office. Prior experience in sales coordination. Strong communication, multitasking, and documentation skills.
Posted 4 days ago
8.0 - 13.0 years
10 - 15 Lacs
Gurugram
Work from Office
We are hiring - Sales Support Head/Sales Operation Head Mandatory - Team handling profile, Advance Excel, Coordination, Experience more than 8years Reporting - Sales Head KRA - Sales Coordination & Support Provide comprehensive support to the Sales Field Team by coordinating stock availability, monitoring dispatch status, and offering real-time dealer account information. Create and manage Sales Orders in SAP; modify as per stock availability to ensure seamless order fulfilment. Assist the Sales Head with : Annual Business Planning Monthly Sales Target setting Tracking and execution of Sales Promotion Activities (e.g., Distributor & Dealer Meets) Reporting & MIS Management Design and manage Daily Trackers and Reports Generate and share accurate and timely Sales & Marketing related MIS Reports including: Sales Promotion MIS (Target vs. Actual) Distributor & Dealer Stock Reports Primary and Secondary Sales Reports Price List updates and Stock Reports Team Handling & Performance Monitoring Lead and manage a team of sales coordinators and support staff, ensuring: Daily task allocation and performance tracking Adherence to process timelines and data accuracy Cross-functional coordination with Sales, Logistics, and Finance Interested one can share their Resume Email Id - pratiksha.singh@eaplworld.com Please Note - "Only the relevant profile will be contacted." Last Date to apply - 21st June,2025
Posted 4 days ago
1.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
Role & responsibilities Process Co-ordination Co-ordinate with internal stake holders on various business affairs like sales, stock, samples, credit commercials etc. To Process of Quote and Sales Order confirmation To Initiate Credit Limit /Credit Hold Removal request (CLR) To providing Proforma invoice & Quote preparation Dispatch follow up with operation team & Logistics Team Updation of Customer Master if any required Statutory forms follow up with the clients Coordinating with the internal and External Stakeholders via calls and mails MIS 1. Maintain business data of division 2. Analysis & Report as per defined formats & date scheduled Desired Skills 1. MS Excel, Presentation 2. Communication skills - mail & phone Preferred Skills Hindi Speaking Mandatory Perks and benefits PF, ESI, Diwali Bonus
Posted 4 days ago
2.0 - 6.0 years
2 - 4 Lacs
Chennai
Work from Office
Role & responsibilities 1. Handling & monitoring Customer Care Portals 2. Supporting to Commercial team 3. Conducting Review meetings with Management 4. Preparing presentation on SOP & training 5. Preparing reports on daily / weekly & monthly basis 6. Handling cheque deposits and related accounting entries 7. Working with IT team for new project development 8. Daily monitoring dispatch performance of all warehouses 9. Conducting training for commercial team on weekly basis Preferred candidate profile Candidate having Good Knowledge in Excel and Accounts Perks and benefits 1 Month gross salary as Diwali Bonus 2.PF and ESIC Benefits
Posted 4 days ago
1.0 - 2.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Role & responsibilities 1.SOC CONFIRMATION AND DISPATCH PLANNING 2.TANKER PLANNING AND FOLLOW UPS 3.MATERIAL SOURCING FROM OTHER BRANCHES & FOLLOW UPS 4.EUC COLLECTION 5.TRANSPORTER FOLLOW UPS 6.COORDINATE WITH MARKETING & WAREHOUSE 7.MIS REPORTS Perks and benefits 1. PF and ESI benefits 2. Diwali bonus
Posted 4 days ago
1.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Executive - Coordination PPC/E-C/1306974 Coordination Alathur Posted On 16 Apr 2025 End Date 31 May 2025 Required Experience 1 - 2 years ShareApply Basic Section No. Of Openings 1 Designation Grade Executive M10 Freshers/Experience Experience Employee Bonus Regular Organisational GPCOMP Pon Pure Chemicals Group Company Name Pure Organics Industry Department Coordination Country India State Tamil Nadu Region Chennai Branch Alathur Skills Skill Minimum Qualification Any Degree CERTIFICATION No data available Working Language English About The Role 1. Material inward GRN taken followup2. Job completion after production3. invoice & E way bill preparation to Branch and customers4. Job work FG movement document process5. Document filling
Posted 4 days ago
0.0 - 2.0 years
2 - 6 Lacs
Hyderabad
Work from Office
We are seeking to hire a Project Coordinator who will be in charge of assisting our Project Leads and Managers in organizing our ongoing projects. This task involves monitoring project plans, schedules, work hours, organizing and participating in stakeholder meetings, and ensuring that project deadlines are met in a timely manner. Travel to Clients locations at short notice. To be successful as a Project Coordinator, you will need to be able to work on tight deadlines, be competent in using Microsoft Office applications such as Word and Excel, and have exceptional verbal, written, and presentation skills. A bachelor's degree in a related field of study and relevant experience is required for consideration. Experience: 0 2 Years Project Coordinator Responsibilities: Educating LWC products to the Clients. Products knowledge across the peers. Working closely with clients in understanding requirements. Working in sync with the development team to check the possibility of fulfilling the requirements. The role demands exceptional verbal (English & Hind) and written communications (English). You are expected to travel on adhoc notices to the client location. Working closely with graphic team and prepare PPT’s and other required materials for training, presentation etc on our product modules. Understanding SOP supplied by the implementing agencies or the Clients and supply the input to the team. Maintaining and monitoring project plans, project schedules, work hours. Organizing, attending and participating in management and client meetings. Documenting and following up on important actions and decisions from meetings. Travelling to client locations at short notice. Ensuring project deadlines are met. Determining project changes. Developing project strategies. Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project. Assess project risks and issues and provide solutions where applicable. Ensure stakeholder views are managed towards the best solution. Chair and facilitate meetings where appropriate and distribute minutes to all project team members. Create a project management calendar for fulfilling each goal and objective. Ability to work effectively both independently and as part of a team. Experience using computers for a variety of tasks. Competency in Microsoft applications including Word, Excel, and Outlook. Knowledge file management, transcription, and other administrative procedures. Ability to work on tight deadlines. Eligibility Criteria: Qualification: Preferred – Business Management, or UG (B.com, or B.tech) And PG (MBA, or M.com) Skills: Excellent Communication skills, Good Computer Skills, Able to manage Client interactions, Presentation skills, Project managements. Notice Period: Immediate Joinees
Posted 4 days ago
4.0 - 6.0 years
4 - 4 Lacs
Mumbai
Work from Office
JD for Key Account Executive. Location: Andheri - Chakala Salary: 30,000 to 40,000 in-hand Experience: 4 - 6 Years Key Responsibilities Maintain all the MIS (i.e., Daily Shipment Report, Undelivered Control Report) Inbound Outbound Shipment Reports and Service report of the customer daily basis. Handling all the pick-ups, deliveries of the major customer. Taking care of all inbound calls and follow-up with team for urgent deliveries & pickups. Handling with team queries regarding the status of the consignment. Arranging priority deliveries and vendor Deliveries, of the urgent consignments hold at various destinations. Driver Co-ordination. Handle inquiries, complaints, and follow-up on customer requests or concerns. Provide customers with accurate information about services, pricing, and delivery times. Interested Candidate Can Call Or WhatsApp Resume on - Ruchi - 9082070785 Or Mail On - tl.west@million-minds.com.
Posted 4 days ago
0.0 - 1.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
Job Title: HR Admin Department: Recruitment Location: Makarba, Ahmedabad Employment Type: Full-Time Work Mode: Work from Office (WFO) Working Hours: 9:30 AM to 6:30 PM (Alternate Saturdays Off) Job Summary: We are seeking an HR Admin to support our recruitment operations. This role requires effective coordination between candidates, clients, and internal teams to ensure a smooth end-to-end hiring process. Key Responsibilities: Assist the recruitment team with daily hiring activities and coordination. Schedule interviews and follow up with clients for interview feedback. Ensure continuous candidate follow-up for up to 90 days post-selection . Coordinate with selected candidates for joining confirmation and documentation. Manage candidate onboarding , agreements, and joining formalities. Follow up with clients for pending agreements and billing confirmation . Maintain internal trackers and ensure data accuracy across recruitment processes. Coordinate with internal accounts and external clients for invoice processing and payment follow-ups . Handle background verification (BGV) processes and salary negotiation with selected candidates. Key Requirements: 0 to 6 months of experience in HR recruitment or administrative roles (Freshers welcome) Strong communication and coordination skills Basic understanding of recruitment processes and documentation Proficiency in MS Excel , Google Sheets , and professional email communication Ability to multitask and manage work under deadlines Proactive and detail-oriented approach Benefits: Exposure to end-to-end recruitment operations Opportunity to work with reputed clients across various industries Collaborative and growth-focused work environment Free meal facility provided by the company Apply now! Email: job@technocruitx.com OR WhatsApp: 9081333150
Posted 4 days ago
3.0 - 8.0 years
1 - 4 Lacs
Mumbai
Work from Office
Role & responsibilities Maintain organized sales records and report month-end goal setting to the senior management team Support senior management by completing orders and keeping customers informed of delays and delivery dates Attend essential sales training meetings and develop an understanding of all the company's services and products Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone Establish active communication and engagement with sales representatives to ensure that orders are processed promptly Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end sales reports Ordering products or sales materials, such as promotional pamphlets Assisting with mail marketing. Good Proficiency in MS Excel as well as E-mailing.
Posted 4 days ago
2.0 - 7.0 years
1 - 3 Lacs
Ludhiana, Mohali
Work from Office
Act as the point of contact among executives, employees, clients and other external partners Manage information flow in a timely and accurate manner Manage executives’ calendars and set up meetings Make travel and accommodation arrangements
Posted 4 days ago
4.0 - 9.0 years
4 - 7 Lacs
Mumbai
Work from Office
Responsibilities: * Manage executive schedule & prioritize tasks * Provide administrative support to senior team members * Draft letters & manage correspondence * Coordinate meetings & travel arrangements * File Management and Documentation
Posted 4 days ago
1.0 - 4.0 years
1 - 3 Lacs
Noida
Work from Office
Responsibilities: * Prepare invoices & generate payments * Manage payment collection process from start to finish * Follow up on overdue payments promptly * Recover outstanding balances through effective communication Provident fund
Posted 4 days ago
2.0 - 5.0 years
0 - 3 Lacs
Pune
Work from Office
•Preparation of client quotations and Tender. •Online & Offline Tender drafting and Submission. •Review and analyse bid proposals. •Maintain good relationship with existing customers. •Coordination between customers and client. Required Candidate profile •Good command over MS Office & Email applications •Excellent verbal & written communication skills. •Pleasant, professional & courteous personality. •Ability to work effectively in a team environment.
Posted 4 days ago
2.0 - 4.0 years
4 - 6 Lacs
Pune
Work from Office
Manage day-to-day administration, HR documentation, finance coordination, and accounts receivable. HR Coordination, Finance & Vendor Management, Accounts Receivable, Admin Support. Role demands high ownership and consistency. Multitasking. Provident fund Health insurance Flexi working
Posted 4 days ago
1.0 - 3.0 years
1 - 4 Lacs
Ghaziabad
Work from Office
Responsibilities: * Manage calendar, fix appointments, draft letters & emails * Coordinate meetings, prepare agendas, follow ups * Provide exceptional client service with presentation skills Accessible workspace
Posted 4 days ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai, Lower parel, Fort
Work from Office
Primary purpose is for export/import pricing for all types of containers. Coordinating and negotiating the activities of shipment with shipping lines, vendors, clients, CHA, transporters, and overseas agents. Prepare MIS & DSR English Proficiency Required Candidate profile Experience in freight forwarding, proactive and aggressive in negotiations Good communication skills while coordinating with vendors, clients and agents Good excel skills in organizing reports
Posted 4 days ago
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The follow ups job market in India is thriving, with a high demand for professionals who can effectively handle customer queries, provide timely responses, and ensure customer satisfaction. In this article, we will explore the job landscape for follow ups roles in India, including top hiring locations, average salary ranges, career progression, related skills, and common interview questions.
These cities are known for their robust job markets and have numerous opportunities for follow ups professionals.
The average salary range for follow ups professionals in India varies based on experience level: - Entry-level: INR 2.5 - 4.5 lakhs per annum - Mid-level: INR 5 - 8 lakhs per annum - Experienced: INR 8 - 15 lakhs per annum
Salary may also vary based on the industry and specific job responsibilities.
A typical career path in follow ups may progress as follows: - Customer Service Executive - Senior Customer Service Executive - Team Leader - Manager
Advancement in this field often involves taking on more responsibilities, managing larger teams, and focusing on strategic customer engagement.
In addition to strong follow-up skills, professionals in this field may benefit from having: - Excellent communication skills - Problem-solving abilities - Customer relationship management skills - Knowledge of CRM software - Multitasking capabilities
Here are 25 interview questions for follow ups roles: - What experience do you have in customer service? (basic) - How do you handle difficult customers? (medium) - Can you describe a time when you went above and beyond for a customer? (medium) - How do you prioritize your tasks when dealing with multiple customer inquiries? (basic) - Have you used any CRM software in the past? (basic) - How do you measure customer satisfaction? (medium) - What strategies would you implement to improve customer retention? (medium) - How do you stay updated on product/service knowledge? (basic) - Describe a time when you had to escalate a customer issue. How did you handle it? (medium) - How do you handle high-volume follow-ups during peak times? (medium) - What metrics do you think are important to track in customer service? (medium) - Can you give an example of a successful cross-selling or upselling experience you had with a customer? (medium) - How do you ensure consistency in your communication with customers? (basic) - What is your approach to handling customer complaints? (medium) - How do you handle a situation where a customer is dissatisfied with the resolution provided? (medium) - Describe a time when you had to collaborate with other departments to resolve a customer issue. (medium) - How do you handle confidential customer information? (basic) - What motivates you to deliver excellent customer service? (basic) - How do you handle repetitive follow-up tasks without getting burnt out? (medium) - Can you give an example of a time when you exceeded a customer's expectations? (medium) - How do you adapt your communication style to different types of customers? (medium) - What do you think are the key qualities of a successful customer service professional? (basic) - How do you handle stress in a fast-paced customer service environment? (medium) - What steps do you take to ensure accuracy in your follow-up communication with customers? (medium) - How do you keep yourself motivated in a challenging customer service role? (medium)
As you prepare for follow ups job interviews in India, remember to showcase your strong communication skills, problem-solving abilities, and passion for customer satisfaction. With the right preparation and confidence, you can excel in this dynamic field and secure a rewarding career in customer service. Good luck!
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