Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
1.0 - 3.0 years
1 - 3 Lacs
Mumbai
Work from Office
Responsibilities: * Ensure customer satisfaction through timely resolutions * Manage inventory levels & ordering processes * Oversee store operations & staff performance, Follow ups & coordination * Visit grant road & dadar stores
Posted 4 days ago
2.0 - 5.0 years
3 - 4 Lacs
Navi Mumbai
Work from Office
ole & responsibilities Preferred candidate profil Main Purpose of Job The Credit Control Executive is responsible for managing customer credit, minimizing overdue debts, and ensuring steady cash flow by enforcing credit policies and collecting payments on time. The role involves maintaining positive customer relationships, resolving billing disputes, reducing financial risks, and supporting the companys financial stability and growth. Key Accountabilities Achieve key performance indicators (KPIs) by proactively managing accounts, focusing on high-priority customers, and addressing customer-related issues effectively. Prepare and send Statements of Accounts (SOAs) to customers weekly or biweekly. Regularly monitor customer accounts and ensure timely follow-ups via emails and phone calls on outstanding payments. Address and resolve payment disputes or invoice discrepancies promptly, collaborating with teams such as disbursement, Accounts Payable, and Hub Operations. Escalate unresolved accounts to the Credit Control Manager and Commercial Manager, providing detailed reports on overdue accounts that may require legal action. Follow organizational policies, ethics, and compliance standards, delivering services in alignment with Service Level Agreements (SLAs) and organizational strategies. Build and maintain strong relationships with internal and external customers to encourage timely payments and foster customer loyalty. Submit 100% prefunding vessel list to the Operations Manager for their account after receiving approval from the Commercial Manager. Monitor and control unallocated cash for assigned accounts, ensuring all cash is allocated to respective details. Maintain accurate records of communications for audit trails and effective follow-ups. Key Deliverables Maintain an overdue ratio of less than 30% and achieve 100% cash collections target. Manage customer credit, reduce overdue debts, and ensure healthy cash flow, achieving collection targets and reducing bad debt write-offs. Maintain professional relationships with customers to encourage timely payments while protecting long-term business interests. Address customer concerns related to billing or payment terms to prevent delays. Assist the Supervisor and Assistant Manager (AM) Credit Control with ad-hoc tasks to support team objectives. Knowledge & Skills Essential: Proficiency in Microsoft Office, particularly MS Excel (Pivot Table, VLOOKUP, etc.). Knowledge of Outlook and its functions. Good understanding of accounting principles and practices. Fresher or 1-2 years of experience in accounts receivable, credit control, customer service, or accounting. Strong communication and interpersonal skills, with the ability to work with cross-functional teams. High attention to detail and accuracy. Customer service mindset. Desirable: Basic understanding of shipping terminologies and maritime industry knowledge related to port agency work. Experience in a multinational company or fast-paced environment. Qualifications Essential: Bachelors degree in Accounting, Finance, or a related field.
Posted 4 days ago
8.0 - 13.0 years
7 - 15 Lacs
Mumbai
Work from Office
We are seeking a dedicated & organized Project Coordinator to support our building & infrastructure construction projects the ideal candidate will be responsible for assisting project managers, coordinating site activities timely completion of tasks
Posted 4 days ago
10.0 - 20.0 years
1 - 2 Lacs
Nagpur
Work from Office
Responsibilities: * Promote products through doctor activities & pharma marketing. * Achieve sales targets by following up with doctors. * Report on product performance & provide feedback.
Posted 4 days ago
0.0 - 2.0 years
2 - 3 Lacs
Noida
Work from Office
Responsibilities: * Ensure timely delivery of products * Oversee backend ops, costing & budgeting * Manage communication with stakeholders * Handle pressure situations effectively * Collaborate on miscellaneous projects
Posted 4 days ago
0.0 - 1.0 years
1 - 2 Lacs
Noida
Work from Office
Hiring for HR Recruiter!!! Location:- Sector 2, Noida Profile:- HR Recruiter Roles and responsibilities:- * The Recruiting Lead is responsible for managing the recruitment process for their assigned area(s) of the business. This includes working with hiring managers to identify staffing needs, sourcing and screening candidates, conducting interviews. * Expert knowledge of all interview, assessment, and selection. * Excellent oral communication skills. * To take interviews on call and coordinate with the HR. * Proven ability to meet deadlines and work under pressure. Salary:- depends on interview (up to 15k) 6 days working Regular shift timings Interview mode:- Walk-in/ virtual Location:-Office No 7, Building no.A-43, Sector 2 Noida Nearest metro & Landmark:- Sector 15 Metro station Gate no. 3 Drop your resume on the given number 9118020369 HR Ritika
Posted 4 days ago
0.0 - 4.0 years
2 - 3 Lacs
Gurugram
Work from Office
1. Manage and qualify incoming leads through different platforms. 2. Understand customer requirements and preferences for UPVC doors and windows. 3. Provide product information, features, and benefits to customers. 4. Collaborate with sales team. Required Candidate profile 1. Good communication and interpersonal skills. 2. Strong product knowledge (UPVC doors and windows) or ability to learn. 3. Proficiency in CRM software and MS Office. 4. Customer-focused.
Posted 4 days ago
1.0 - 4.0 years
1 - 4 Lacs
Mehsana, Vijapur
Work from Office
Hiring Coordination Executive for Engineering Manufacturing Company Any Graduate (Male) Vijapur, Mehsana, Gujarat 1 to 4 Years (18K to 30K PM) Coordinate with Clients ,Production department & Management to complete the Current Task & Future Planning.
Posted 4 days ago
1.0 - 3.0 years
3 - 4 Lacs
Gurugram
Work from Office
Responsibilities: * Coordinate meetings & events * Manage calendar & follow-ups * Support MD with administrative tasks * Prepare reports & presentations * Ensure smooth office operations
Posted 4 days ago
1.0 - 3.0 years
2 - 3 Lacs
Kolkata
Work from Office
Role & responsibilities Optimizing Communication Channels: Effectively managing and screening all incoming emails and calls, ensuring the Partner's communications are handled with precision and timeliness. Empowering Team Delegation: Systematically allotting and tracking work assignments to the team as directed by the Partner, through a structured delegation sheet, to enhance productivity. Seamless Appointment Management: Proactively scheduling and confirming all appointments and meetings, whether local to Kolkata or requiring arrangements outside the city, leveraging strong communication skills. Ensuring Accountability: Implementing robust follow-up mechanisms for all pending employee tasks assigned by the Partner, driving completion and adherence to deadlines. Facilitating Smooth Travel: Meticulously managing all travel logistics for the Partner, from booking flights and arranging ground transportation to securing hotel reservations and handling essential passport and visa requirements. Providing Personal Assistance: Offering discreet and efficient support for the Partner's personal tasks, enabling them to focus on core responsibilities. Please Note: This role is office-based and does not involve external travel. Preferred candidate profile Good communication skill. Excellent follow up skills. Commanding & confident nature.
Posted 4 days ago
0.0 - 4.0 years
0 - 0 Lacs
Hyderabad
Work from Office
Responsibilities: Manage executive calendar & schedule meetings Draft letters, emails & follow-ups Arrange travel & appointments Coordinate projects & presentations Provide administrative support
Posted 4 days ago
2.0 - 3.0 years
3 - 3 Lacs
Pune
Work from Office
Cold calling, invoice making Coordinate with Supervisor Attendance Compliance PF ESIC Required Candidate profile Should have Graduate minimum experience 2 year in HR & Admin
Posted 5 days ago
2.0 - 5.0 years
2 - 3 Lacs
Bhayandar
Work from Office
Responsibilities: * Coordinate processes from start to finish * Monitor progress proactively * Follow up on tasks regularly * Ensure effective communication with team & all departments * Will be responsible for all the flowcharts and systems
Posted 5 days ago
1.0 - 5.0 years
2 - 4 Lacs
Mumbai, Bhayandar
Work from Office
-Able to maintain data effectively in MS excel and word -Enjoys working in a team and is able to collaborate effectively with various departments -Prior experience in Textiles is a plus but not compulsory Required Candidate profile -Proficient in both verbal and written communication in Hindi and English -Enthusiastic to work, learn new skills and contribute to the industry -Candidates residing near Mira Bhayander & Dahisar
Posted 5 days ago
2.0 - 5.0 years
0 - 0 Lacs
Chennai
Work from Office
Role & responsibilities Sending proposals to customers within TAT SMB & Medium Getting proposal acknowledgements from clients Order execution process (OEP, OES & MRF) within TAT – SMB & Medium Providing delivery updates to clients – Products Deal registration with OEM for B2B pricing – LRS / SQ Updating CRM & ERP systems Maintaining reports Converting proposals to purchase orders Following up with Pre-sales & Commercial teams for details Following up with OEM/Vendor for pricing
Posted 5 days ago
0.0 - 2.0 years
0 - 1 Lacs
Gurugram
Work from Office
Role & responsibilities Good Communication Having Excel knowledge (V-look up & Pivot Table) Helpful if He / she is having work experience of PNM Dept / TPA Should go client in a month 3-4times Should do Empanelment with diagnostic center Preferably: Male candidate Address: S. Lal Tower,Plot No 545 , Part of First Floor East SideSector 20 Dundahera,Near Hanuman Mandir, Shankar Chowk Road, Gurgaon 122016 Mobile no:865792398 or pratiksha.parulekar@healthindiatpa.com Job Types: Full-time, Permanent Pay: 15,000.00 - 18,000.00 per month Schedule: Day shift
Posted 5 days ago
1.0 - 3.0 years
2 - 4 Lacs
Pune
Work from Office
Tele caller ISP Industry ( Job Description ) Company Name: ACT FIBERNET Location: PUNE Salary Range: Up to 4 LPA Experience: Minimum 1 year in Tele calling /Sales (ISP/Telecom preferred) Job Type: Full-time Joining: Immediate Joiner Preferred HR SPOC: Himanshu Alane / 7887722231 / himanshu.rajendra@roi.actcorp.in Job Description: We are looking for a skilled Tele caller to join our ISP (Internet Service Provider) team. The ideal candidate should have excellent communication skills, fluency in English , and experience in tele calling, customer service, or sales. Key Responsibilities: Make outbound/inbound calls to promote internet plans & services. Explain pricing, features, and offers clearly to customers. Handle queries, complaints, and provide resolutions. Follow up on leads & convert them into sales. Maintain accurate customer data & call records. Coordinate with the sales team for smooth customer onboarding. Required Skills & Qualifications: Minimum 1 year of experience in tele calling, customer support, or sales ( ISP/Telecom preferred ). Fluency in English (Additional regional languages are a plus). Strong persuasion, negotiation & interpersonal skills . Basic knowledge of broadband & internet services. Ability to meet sales targets & handle pressure. Immediate joiners preferred . Perks & Benefits: Salary up to 4 LPA . Career growth opportunities in the ISP industry. Friendly work environment & professional development. Apply Now & Be a Part of Our Growing Team
Posted 5 days ago
1.0 - 3.0 years
2 - 4 Lacs
Thane
Work from Office
Mi Young Korean Aesthetics a leading name in premium Korean skin & hair treatments is looking for a dynamic and confident female appointment setter to join our high-performing sales team. This is not a receptionist role – we are looking for someone passionate about calling, following up, and converting leads into booked appointments. Key Responsibilities: Make 100+ outbound calls daily to potential clients from provided leads. Explain our services, offers, and treatment benefits in a persuasive and confident manner. Qualify leads and set confirmed appointments at the clinic. Maintain accurate data and call notes in our CRM system (GoHighLevel). Follow-up consistently with interested prospects until they convert. Meet weekly and monthly appointment targets. Candidate Requirements: Female candidate below 35 years, based in or near Thane. Must be outgoing, well-spoken, and confident on the phone. Minimum 1 year of experience in telesales, customer service, or call center roles. Strong communication skills in English, Hindi, and Marathi. Ability to build rapport and handle objections gracefully. Familiarity with CRM tools and basic data entry. Willingness to grow in a high-performance beauty & aesthetics environment. Why Join Us? Work with a premium brand trusted by celebrities and influencers. Fixed salary + growth opportunities. Modern, high-energy work culture with a passionate team. Exposure to Korean beauty industry and cutting-edge treatments.
Posted 5 days ago
0.0 - 5.0 years
5 - 8 Lacs
Nagercoil
Work from Office
Key Responsibilities: Outbound Calls : Make calls to potential customers to introduce the company's products or services. Lead Generation : Identify and qualify leads to create business opportunities. Follow-Ups : Maintain regular follow-up with prospects to build relationships. Product Knowledge : Understand the company's offerings to explain features and benefits to customers. Record Keeping : Update customer details and call feedback in the CRM system.
Posted 5 days ago
0.0 - 5.0 years
8 - 14 Lacs
Nagercoil
Work from Office
- We're seeking a dynamic Inside Sales Executive to join our business development team. - The ideal candidate will excel in identifying leads, building relationships, and effectively communicating our services to potential clients. - This role involves inbound/outbound calls, follow-ups, and supporting the sales team to achieve targets. Requirements : - Strong communication and convincing skills - Previous sales experience preferred - Proficiency in MS Office
Posted 5 days ago
0.0 - 5.0 years
8 - 14 Lacs
Nagercoil
Work from Office
Role Overview : We are hiring Business Development Telecallers, open to both freshers and experienced professionals. The role involves making outbound calls, promoting our services, and driving business growth. If you have prior experience in telecalling, inside sales, business development, or recruitment with strong English communication, this could be a great opportunity. Key Responsibilities : - Make outbound calls to potential clients and introduce our services - Convert leads into business opportunities through effective communication - Maintain a detailed record of client interactions and follow-ups - Build and nurture relationships with prospective clients - Collaborate with the sales team to ensure lead conversions Requirements : For Freshers : - Any degree - Good communication skills in English - Eagerness to learn and meet targets For Experienced Candidates : - Prior experience in telecalling, inside sales, business development, recruitment, or related fields - Must have used English communication extensively in previous roles - Ability to close deals and work in a target-driven environment
Posted 5 days ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai, Bengaluru
Work from Office
Make outbound calls to potential customers, explain membership benefits, and convert to paid users Maintain accurate call records, follow up with leads, and meet daily targets for calls, talk time, and conversions. Contact HR: Ruby(9361059331) Required Candidate profile Qualification: HSC passed or Any degree Languages: Tamil, Telugu, Kannada Experience: Minimum 6 months experience in tele sales. Age Limit: Up to 30 years old Work Timing - 10 AM to 7PM Perks and benefits Day Shift, Incentives available.
Posted 5 days ago
1.0 - 5.0 years
2 - 3 Lacs
Dombivli
Work from Office
we are looking for team leader/sale head who can guide and grow our sale team 1) Site visit and lead closing. 2) Guiding telecaller. 3) Achieving monthly target. 4) Monitor daily calling activity and track perfomance. 5) Lead generation. Perks and benefits incentive and performance bonus.
Posted 5 days ago
1.0 - 3.0 years
1 - 2 Lacs
Pune
Work from Office
Job Summary: We are looking for a dynamic and enthusiastic Domestic Tour Executive to join our growing team. The ideal candidate will be responsible for managing end-to-end domestic travel itineraries, coordinating with vendors and clients, and ensuring seamless execution of domestic tour packages. A passion for travel, customer service excellence, and attention to detail are essential for this role. Key Responsibilities: Design and curate customized domestic tour packages based on client requirements and budget. Coordinate with hotels, transport providers, and local tour operators to arrange all travel services. Respond promptly to customer inquiries and provide expert travel recommendations. Handle bookings, confirmations, invoicing, and documentations for domestic travel. Ensure smooth execution of tours, address client concerns during travel, and resolve issues quickly. Maintain regular communication with clients before, during, and after travel to ensure satisfaction. Keep up to date with market trends, new destinations, and competitive tour offerings. Maintain accurate records and generate reports as required. Qualifications: Minimum 13 years of experience in domestic tour planning or operations. Graduate in Travel & Tourism or a related field preferred. Strong knowledge of Indian travel destinations, accommodations, and transport logistics. Excellent communication, negotiation, and interpersonal skills. Proficient in MS Office. Ability to work under pressure and manage multiple tasks simultaneously. Passion for travel and a customer-first mindset.
Posted 5 days ago
5.0 - 10.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Key Responsibilities: Manage executive calendars, appointments, and travel arrangements (domestic and international) Prepare and edit correspondence, reports, presentations, and other documents Handle confidential information with the utmost discretion Coordinate meetings, including preparing agendas, logistics, and minutes Liaise with clients, stakeholders, and internal departments on behalf of executives Track and follow up on projects, action items, and deadlines Manage expenses and prepare reports Provide personal assistance as needed Requirements: Bachelors degree preferred 5–12 years of experience supporting senior executives, ideally in finance, banking, or professional services Age preferred – above 40 Exceptional communication and organizational skills Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to work under pressure, multitask, and prioritize effectively High level of integrity and professionalism Discretion and sound judgment in handling sensitive information
Posted 5 days ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
The follow ups job market in India is thriving, with a high demand for professionals who can effectively handle customer queries, provide timely responses, and ensure customer satisfaction. In this article, we will explore the job landscape for follow ups roles in India, including top hiring locations, average salary ranges, career progression, related skills, and common interview questions.
These cities are known for their robust job markets and have numerous opportunities for follow ups professionals.
The average salary range for follow ups professionals in India varies based on experience level: - Entry-level: INR 2.5 - 4.5 lakhs per annum - Mid-level: INR 5 - 8 lakhs per annum - Experienced: INR 8 - 15 lakhs per annum
Salary may also vary based on the industry and specific job responsibilities.
A typical career path in follow ups may progress as follows: - Customer Service Executive - Senior Customer Service Executive - Team Leader - Manager
Advancement in this field often involves taking on more responsibilities, managing larger teams, and focusing on strategic customer engagement.
In addition to strong follow-up skills, professionals in this field may benefit from having: - Excellent communication skills - Problem-solving abilities - Customer relationship management skills - Knowledge of CRM software - Multitasking capabilities
Here are 25 interview questions for follow ups roles: - What experience do you have in customer service? (basic) - How do you handle difficult customers? (medium) - Can you describe a time when you went above and beyond for a customer? (medium) - How do you prioritize your tasks when dealing with multiple customer inquiries? (basic) - Have you used any CRM software in the past? (basic) - How do you measure customer satisfaction? (medium) - What strategies would you implement to improve customer retention? (medium) - How do you stay updated on product/service knowledge? (basic) - Describe a time when you had to escalate a customer issue. How did you handle it? (medium) - How do you handle high-volume follow-ups during peak times? (medium) - What metrics do you think are important to track in customer service? (medium) - Can you give an example of a successful cross-selling or upselling experience you had with a customer? (medium) - How do you ensure consistency in your communication with customers? (basic) - What is your approach to handling customer complaints? (medium) - How do you handle a situation where a customer is dissatisfied with the resolution provided? (medium) - Describe a time when you had to collaborate with other departments to resolve a customer issue. (medium) - How do you handle confidential customer information? (basic) - What motivates you to deliver excellent customer service? (basic) - How do you handle repetitive follow-up tasks without getting burnt out? (medium) - Can you give an example of a time when you exceeded a customer's expectations? (medium) - How do you adapt your communication style to different types of customers? (medium) - What do you think are the key qualities of a successful customer service professional? (basic) - How do you handle stress in a fast-paced customer service environment? (medium) - What steps do you take to ensure accuracy in your follow-up communication with customers? (medium) - How do you keep yourself motivated in a challenging customer service role? (medium)
As you prepare for follow ups job interviews in India, remember to showcase your strong communication skills, problem-solving abilities, and passion for customer satisfaction. With the right preparation and confidence, you can excel in this dynamic field and secure a rewarding career in customer service. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
17069 Jobs | Dublin
Wipro
9221 Jobs | Bengaluru
EY
7581 Jobs | London
Amazon
5941 Jobs | Seattle,WA
Uplers
5895 Jobs | Ahmedabad
Accenture in India
5813 Jobs | Dublin 2
Oracle
5703 Jobs | Redwood City
IBM
5669 Jobs | Armonk
Capgemini
3478 Jobs | Paris,France
Tata Consultancy Services
3259 Jobs | Thane