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0.0 - 2.0 years
1 - 1 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
A Customer Support Executive (CSE) assists customers, resolves issues, and ensures satisfaction through various channels, using CRM systems to manage interactions and help build and maintain strong customer relationships. Contact no HR - 8657594412
Posted 5 days ago
0.0 - 2.0 years
1 - 1 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
A Customer Support Executive (CSE) assists customers, resolves issues, and ensures satisfaction through various channels, using CRM systems to manage interactions and help build and maintain strong customer relationships. Contact no HR - 8657594412
Posted 5 days ago
0.0 - 3.0 years
1 - 3 Lacs
Chennai
Work from Office
Greeting from Indusind Bank We are hiring for executive for L&D dept. Conduct outbound calls to employees for learning and development initiatives. Provide support and assistance to ensure timely completion of training programs. Implement regular follow up procedures to track progress and address any challenges faced by employees during the training process. Addressing quires via mail or call. Collaborate closely with the Learning and Development team to understand program requirements and updates. Assist in identifying and addressing barriers to training completion through effective problem-solving. Ensure a positive and supportive experience for employees undergoing training. Speaking Hindi Must.
Posted 5 days ago
1.0 - 6.0 years
1 - 3 Lacs
Kolkata
Work from Office
Job Title: Sales Coordinator Industry: Specialty Chemicals / Industrial Sales Job Type: Full-Time Experience: 2-6 Years Key Responsibilities: Database maintenance and updating. Lead generation and sales conversion. Coordinate sales team by managing schedules, filing important documents and communicating relevant information Respond to complaints from customers and give after-sales support when requested Handle the processing of all orders with accuracy Inform clients of unforeseen delays or problems Order acknowledgement & making invoice. Submission of invoice to customer & financiers. Payment follows up, maintain debtors. Act as a point of contact for customers regarding inquiries, complaints, and follow-ups. Skills & Qualifications: Bachelor's Degree in Science /Commerce /Arts (B.Sc preferred) Excellent communication in English. Good knowledge in word, excel
Posted 5 days ago
0.0 - 1.0 years
0 Lacs
Pune
Work from Office
Key Responsibilities 1. Support Sales Strategy & Planning : Assist the sales team in planning activities and preparing reports. Help with basic forecasting and research tasks. 2. Sales Process Support : Help document and maintain sales workflows and processes. Support the team in identifying improvement areas. 3. Sales Analytics & Reporting: Assist in preparing performance reports and dashboards. Compile data for tracking KPIs and sales trends. 4. CRM Support: Help maintain CRM data integrity. Support updates and basic configurations under supervision. 5. Deal & Documentation Support: Assist in drafting basic deal-related documents. Help track contract progress and compliance checklists. 6. Cross-Functional Coordination : Coordinate with teams like marketing and product for data collection. Support meetings and follow-up tasks as needed. Role & responsibilities
Posted 5 days ago
0.0 - 1.0 years
0 Lacs
Gurugram
Work from Office
Key Responsibilities 1. Support Sales Strategy & Planning : Assist the sales team in planning activities and preparing reports. Help with basic forecasting and research tasks. 2. Sales Process Support : Help document and maintain sales workflows and processes. Support the team in identifying improvement areas. 3. Sales Analytics & Reporting: Assist in preparing performance reports and dashboards. Compile data for tracking KPIs and sales trends. 4. CRM Support: Help maintain CRM data integrity. Support updates and basic configurations under supervision. 5. Deal & Documentation Support: Assist in drafting basic deal-related documents. Help track contract progress and compliance checklists. 6. Cross-Functional Coordination : Coordinate with teams like marketing and product for data collection. Support meetings and follow-up tasks as needed. Role & responsibilities
Posted 5 days ago
2.0 - 7.0 years
2 - 3 Lacs
Chennai
Work from Office
Greetings from BSCPL Infrastructure Limited Position: Pre Sales Executive (Female Candidates only) Location: Chennai (PERUMBAKKAM) Qualification: Batchelor Degree with good communication skill. 1. Worked in a real estate/insurance/banking sector. 2. Should have minimum of 2-8 years' experience in tele calling /telesales. 3. Good Interpersonal skills for convincing the customer for site visits. 4. Willing to work on Saturday/Sunday and weekly off on Tuesday/Wednesday. 5. Candidate should have knowledge on South Indian languages. 6. Age limit is 18 to 40 years. 8. Notice period maximum one month/immediate joiners preferred. Salary will be based on the skill , knowledge & experience Apply only those have relevant experience and living in chennai with above KRA to sathish@bscplre.com / Whatsapp to 9500172054
Posted 5 days ago
2.0 - 4.0 years
2 - 2 Lacs
Kolkata
Work from Office
Call on 7980974435 We are looking for a Purchase Coordinator for a Railway Product Trading Company Experience 2-3 yrs in Purchase or Back office. Good Comm Skill in English written and Verbal.
Posted 5 days ago
0.0 - 3.0 years
0 - 2 Lacs
Palakkad, Thrissur
Work from Office
Join us to manage recruitment, coordinate interviews, follow up with clients and candidates, and support end-to-end hiring. Suitable for freshers and early professionals. Required Candidate profile Any Female graduates with good communication skills Perks and benefits Full Time/Part time work options Salary+Incentives
Posted 5 days ago
2.0 - 7.0 years
2 - 3 Lacs
Noida
Work from Office
-Assist in organizing dispatch -Monitor labor attendance & work allocation -Coordinate with production for timely delivery -Maintain dispatch logs & labor work -Report daily progress -Ensure correct labeling -Maintain labor discipline & productivity
Posted 5 days ago
1.0 - 4.0 years
1 - 3 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Handling Email/ Chat process, inbound /outbound customers’ queries.Coordinating with the team on product issue, Follow up regarding to the orders Solving the queries of the customers.Customer Incoming Calling WhatsApp Enquiry, Feedback & Complaints
Posted 5 days ago
1.0 - 4.0 years
1 - 2 Lacs
Bhiwandi
Work from Office
Roles and Responsibilities Invoice Processor Responsibilities: Implementing invoicing procedures Preparation of Delivery Challan, Returns, Sales Invoice & E ways Bills. Assisting with past due or denied invoices Tracking, reviewing, approving, and issuing invoices Defining invoicing data types and maintaining databases Supervision & handling of Material Dispatch. Daily Dispatch Planning, Dispatch Documents, Daily Stock entries & Billing. Daily Stock reconciliation & Valuation. Coordinating with Shop Floor, Stores & Transporters. Sales Order management. Applicants may be asked to demonstrate a proficiency in MIS Desired Candidate Profile Proven experience as Billing Specialist Command on Tally/SAP & excel. Working knowledge of inventory rotation
Posted 5 days ago
2.0 - 5.0 years
1 - 2 Lacs
Kolkata
Work from Office
Responsibilities: * Manage CRM system for sales * Report on customer engagement metrics * Generate leads through outreach campaigns * Follow up with prospects & clients * Build strong customer relationships Office cab/shuttle Provident fund Annual bonus
Posted 5 days ago
1.0 - 2.0 years
2 - 3 Lacs
Sriperumbudur
Work from Office
Dispatch of Goods & Services, Delivery on Time, Monitor & Track Shipments, Resolve Issues, Follow Policies & Procedure, Good Communication, Dealing with Clients, Maintain Records and Reports,
Posted 5 days ago
0.0 - 3.0 years
2 - 3 Lacs
Mumbai Suburban
Work from Office
SALES ENGINEER Organization Details: Organization name V- Can Furnitech Pvt.Ltd. Role/Designation Sales Engineer Plot no- AF-1, Mulji house, off walbhat road, cama estate road, Behind Montex House, next to Mehta House, Goregaon East, Mumbai- 400063 Job location/ Address Qualification Bachelor's degree in Engineering / Interior Designer & Architecture or a related technical field Experience of 25 years in sales or a technical role (sales engineering experience or Interior Designer & Architecture). Knowledge of Furniture Field & AutoCAD is an advantage. We are seeking a motivated and technically skilled Sales Engineer to join our team. The ideal candidate will combine technical knowledge with strong sales and communication abilities to provide tailored solutions, build strong client relationships, and support the sales process from start to finish. Job Description Skills ¢ Excellent communication, negotiation, and interpersonal skills. ¢ Strong analytical and problem-solving abilities. ¢ Proficiency in self-Quote ¢ Job type: Full Time. Additional Details ¢ Ability to commute ¢ Goregaon (East) Mumbai-400063. ¢ Schedule (Monday to Saturday) (10 am to 6 pm). Salary as per industrial standards. ¢ Role details: • Technical Expertise: Responsibility Deliverables ¢ Understand and demonstrate the features and benefits of complex technical products or solutions. ¢ Stay updated on industry trends, competitor products, and emerging technologies. • Customer Engagement: ¢ Collaborate with clients to understand their needs and present customized solutions. ¢ Conduct product presentations, technical demos, and workshops to showcase solutions. • Sales Support: ¢ Assist the sales team with proposals, pricing, and technical documentation. ¢ Address client inquiries and concerns during the pre- sales and post-sales phases.
Posted 5 days ago
2.0 - 5.0 years
2 - 4 Lacs
Mumbai Suburban, Vasai, Mumbai (All Areas)
Work from Office
Diamond Jewellery Mfg. Company is looking for Back Office Executive - Gati Profile: Min 2 years experience in the diamond jewellery Issuing and receiveing orders from karigar / factory, follow ups IGI submissions / receipts, etc. Required Candidate profile Must have knowledge of GATI software alongwith basic computer workings like MS office Interested candidates, Whatsapp your CV on : 8097836496
Posted 6 days ago
0.0 - 1.0 years
0 - 1 Lacs
Kolkata
Work from Office
We are looking for Freshers and experienced Female Tele Caller. Job Role: HR Recruiter at South Kolkata New Alipore ,Behala. Freshers candidates will be get Training and stipend. For Experienced salary will be negotiated. Contact: +91 7687919790
Posted 6 days ago
2.0 - 4.0 years
0 Lacs
Gurugram
Work from Office
Role & responsib Key Responsibilities and Duties: Market Research and Analysis: Conduct thorough research on local and regional real estate markets, including property values, investment opportunities, and market trends. Client Consultation: Meet with clients to understand their real estate needs and objectives, whether it's buying, selling, or investing. Property Evaluation: Assess the value of properties based on market data, comparable sales, and other relevant factors. Strategic Planning: Develop and implement real estate investment strategies, including property selection, financing, and risk management. Negotiation and Contract Preparation: Assist clients in negotiating contracts, ensuring fair terms, and preparing necessary legal documents. Client Education: Provide clients with comprehensive information about the real estate market, legal processes, and investment opportunities. Property Management: Offer guidance on property management strategies, including tenant selection, rent optimization, and maintenance. Networking and Relationship Building: Establish and maintain relationships with other real estate professionals, investors, and government officials. Staying Updated: Continuously monitor industry trends, regulations, and best practices in the real estate sector. Managing Client Expectations: Clearly communicate potential risks and rewards associated with real estate investments. Ensuring Client Satisfaction: Focus on building long-term relationships with clients by delivering personalized and expert advice. Preferred candidate profile A strong candidate for a real estate position should possess a combination of industry knowledge, sales expertise, and interpersonal skills . Specifically, experience in real estate sales, a deep understanding of the local market, and the ability to build relationships with clients are highly valued. Furthermore, strong negotiation skills, a results-oriented approach, and the ability to work effectively both independently and as part of a team are also important. Key Skills and Qualifications: Sales Experience: Proven experience in real estate sales, with a track record of closing deals and achieving sales targets, is essential. Market Knowledge: A comprehensive understanding of the local real estate market, including trends, pricing, and regulations, is crucial. Communication and Interpersonal Skills: Excellent communication skills, both written and verbal, are necessary for interacting with clients, negotiating deals, and building relationships. Negotiation Skills: The ability to negotiate effectively with clients, understand their needs, and reach mutually beneficial agreements is a valuable asset. Results-Oriented Mindset: A focus on achieving sales targets and a proactive approach to lead generation and client follow-up are important. Client Relationship Management: The ability to build and maintain strong relationships with clients, understand their needs, and provide excellent customer service is highly valued. Problem-Solving Skills: The capacity to identify and resolve issues that may arise during the sales process, such as property-related challenges or client concerns, is beneficial. Teamwork and Collaboration: While individual performance is important, the ability to work effectively as part of a team, collaborate with colleagues, and contribute to a positive work environment is also essential. Ethical Conduct: Adherence to fair housing regulations and ethical business practices is crucial for maintaining the integrity of the real estate industry. Adaptability and Learning: The real estate market is constantly evolving, so a willingness to adapt to new technologies, market trends, and sales techniques is important. Specific Skills: Depending on the role, specific skills such as proficiency in using real estate software, digital marketing, or financial analysis may also be required.
Posted 6 days ago
1.0 - 2.0 years
3 - 3 Lacs
Baramati, Pune, Satara
Work from Office
We are seeking a proactive and detail-oriented Sea Freight Customer Service Executive to manage and support customers in all aspects of sea freight operations. The role involves handling import/export shipments, coordinating with shipping lines, maintaining documentation, and ensuring customer satisfaction throughout the logistics cycle. Role & responsibilities Act as the primary point of contact for sea freight customers (FCL, LCL, imports & exports). Coordinate with clients, shipping lines, transporters, and internal teams to ensure timely and accurate execution of shipments. Manage bookings, shipping instructions, and confirmations with carriers and agents. Handle documentation including Bill of Lading (BL), invoices, packing lists, and shipping declarations. Track and monitor shipments and proactively update customers on the status. Resolve service issues and complaints promptly and professionally. Ensure compliance with international shipping regulations and customer requirements. Maintain accurate records of customer interactions and transactions. Support sales and operations teams with customer-related information. Prepare daily, weekly, and monthly shipment reports. Preferred candidate profile Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field. 1–2 years of experience in freight forwarding or logistics, preferably in sea freight customer service. Strong knowledge of sea freight operations and documentation. Excellent communication and interpersonal skills. Proficiency in MS Office and logistics software Customer-focused with problem-solving attitude. Ability to multitask and work under pressure.
Posted 6 days ago
0.0 - 1.0 years
0 Lacs
Kolkata
Work from Office
Role & responsibilities Providing customer service to potential clients by answering questions about products and services offered by the Organisation. • Planning and delivering the trial sessions, maintaining responsibility for ensuring the trial is being delivered within 2-3 days of the clients reaching out with their needs. • Calling and Maintaining relationships with the clients by providing them with information about courses offered by the Organisation and other details and also cross-marketing from time to time. • Conducting Workshops, planning, organizing, and sending information to all participants in workshops regularly. • Coordinating with other departments within the Organisation so that all converted leads are dealt with appropriately. Follow-up with Parents till final conversions and starting of the classes. • Scheduling meetings and conducting Seminars/Webinars as a part of the Lead conversion process. • Identifying opportunities to generate leads through research. • Training teachers about conducting trial sessions based on Parents' requirements, supporting them with required material so that they are well prepared for the trial. • Sending meeting invites to the parents and teachers well in advance so that they can block the slots. • Preparing the contents of the courses with FAQs for the Parents. • Preparing contents/course materials/syllabus regularly for different time zones and subjects
Posted 6 days ago
1.0 - 2.0 years
0 Lacs
Hyderabad
Work from Office
Generate leads to develop business from different sources. Supporting marketing activities through mailing and cold calling. Maintain MIS reports and update the management on the status of all the prospects. Making outbound calls for generating leads
Posted 6 days ago
2.0 - 7.0 years
2 - 3 Lacs
Gurugram
Work from Office
Job description Job description mentioned below. Coordination with Sales team, internal departments and customers to update status or orders in process. Manage dispatch from various locations and share details with sales team and customers. Follow up with sales teams for orders ready with production. Manage and plan Installations of the products. Update various data in the spreadsheet for reporting and analysis. The coordinator will be dealing with Sales, Operations, Production, Finance & Installation teams over phone and email. Key Requirements: Bachelors degree in science, Business, Marketing, or a related field. Minimum 2 years of experience in a similar role (sales support/coordinator). Strong organisational and multitasking skills. Proficient in MS Office (Excel, Word) Excellent verbal and written communication skills. Customer-focused with a problem-solving attitude. Ability to work independently and as part of a team.
Posted 6 days ago
1.0 - 3.0 years
3 - 4 Lacs
Chennai
Work from Office
- Handle US-based clinics/hospitals calls for scheduling medical appointments. - Verify patient demographics and insurance details. - Maintain HIPAA compliance while managing patient information. - Update data in EHR/RCM software (e.g., eCW).
Posted 6 days ago
0.0 - 3.0 years
2 - 6 Lacs
Nagercoil, Kanniyakumari
Work from Office
Job Summary: We are looking for a dynamic Inside sales specialist to join our team and drive sales growth in the PhD assistance domain. The ideal candidate will be responsible for generating leads, building client relationships, and expanding our customer base among PhD scholars, researchers, and academic institutions. Key Responsibilities: - Identify potential clients (PhD students, research scholars, academic institutions) and generate leads. - Promote and sell PhD assistance services such as research guidance, thesis writing support, statistical analysis, and journal publication assistance. - Develop and maintain strong relationships with clients through regular communication and follow-ups. - Handle inbound inquiries and convert them into business opportunities. - Conduct market research to identify new business trends and competitor strategies. - Collaborate with the marketing team to execute campaigns and increase brand visibility. - Negotiate contracts and close deals to achieve sales targets. - Provide clients with detailed information about services, pricing, and processes. - Maintain accurate records of sales activities, customer interactions, and revenue generation. Key Skills Required: - Strong communication and presentation skills. - Sales and negotiation skills with a target-driven approach. - Understanding of the PhD research process and academic requirements (preferred). - Ability to build and maintain professional relationships. - Self-motivated, proactive, and results-oriented. - Proficiency in CRM software and MS Office tools.
Posted 6 days ago
3.0 - 5.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
* GSTR2B Management * ITC Reconciliation * ITC Optimization * Open Item Tracking * Vendor Compliance * Vendor Invoice Tracking * Vendor Registration Validation * Maximum ITC Availment * Consultant Data Provision * GST Law Knowledge
Posted 6 days ago
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The follow ups job market in India is thriving, with a high demand for professionals who can effectively handle customer queries, provide timely responses, and ensure customer satisfaction. In this article, we will explore the job landscape for follow ups roles in India, including top hiring locations, average salary ranges, career progression, related skills, and common interview questions.
These cities are known for their robust job markets and have numerous opportunities for follow ups professionals.
The average salary range for follow ups professionals in India varies based on experience level: - Entry-level: INR 2.5 - 4.5 lakhs per annum - Mid-level: INR 5 - 8 lakhs per annum - Experienced: INR 8 - 15 lakhs per annum
Salary may also vary based on the industry and specific job responsibilities.
A typical career path in follow ups may progress as follows: - Customer Service Executive - Senior Customer Service Executive - Team Leader - Manager
Advancement in this field often involves taking on more responsibilities, managing larger teams, and focusing on strategic customer engagement.
In addition to strong follow-up skills, professionals in this field may benefit from having: - Excellent communication skills - Problem-solving abilities - Customer relationship management skills - Knowledge of CRM software - Multitasking capabilities
Here are 25 interview questions for follow ups roles: - What experience do you have in customer service? (basic) - How do you handle difficult customers? (medium) - Can you describe a time when you went above and beyond for a customer? (medium) - How do you prioritize your tasks when dealing with multiple customer inquiries? (basic) - Have you used any CRM software in the past? (basic) - How do you measure customer satisfaction? (medium) - What strategies would you implement to improve customer retention? (medium) - How do you stay updated on product/service knowledge? (basic) - Describe a time when you had to escalate a customer issue. How did you handle it? (medium) - How do you handle high-volume follow-ups during peak times? (medium) - What metrics do you think are important to track in customer service? (medium) - Can you give an example of a successful cross-selling or upselling experience you had with a customer? (medium) - How do you ensure consistency in your communication with customers? (basic) - What is your approach to handling customer complaints? (medium) - How do you handle a situation where a customer is dissatisfied with the resolution provided? (medium) - Describe a time when you had to collaborate with other departments to resolve a customer issue. (medium) - How do you handle confidential customer information? (basic) - What motivates you to deliver excellent customer service? (basic) - How do you handle repetitive follow-up tasks without getting burnt out? (medium) - Can you give an example of a time when you exceeded a customer's expectations? (medium) - How do you adapt your communication style to different types of customers? (medium) - What do you think are the key qualities of a successful customer service professional? (basic) - How do you handle stress in a fast-paced customer service environment? (medium) - What steps do you take to ensure accuracy in your follow-up communication with customers? (medium) - How do you keep yourself motivated in a challenging customer service role? (medium)
As you prepare for follow ups job interviews in India, remember to showcase your strong communication skills, problem-solving abilities, and passion for customer satisfaction. With the right preparation and confidence, you can excel in this dynamic field and secure a rewarding career in customer service. Good luck!
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