F&A Admin Assistant II (Multiple positions)

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Fiche De Poste

Team Name: Brexit

Co-Ordinator

Shift –Mid Shift

Grade - 8

Multiple positions

Job Summary

Co-Ordinator

Key Accountabilities

• Hands on CEC Salesforce application
• Audit of billing and various reports
• Research customers’ shipping information to determine the root cause of discrepancy.
• When cause of discrepancy is identified, problem solving, analytical skills will be used to determine appropriate course of action.
• Detailed emails may be required for proper documentation
• Use of various software packages may be needed for processing of adjustments for invoices
• Proactive follow up with internal and external customers may be needed to eliminate future discrepancies.
• Process corrections timely and accurately utilizing proper methods.
• Must meet above minimum acceptable requirements for both quantity and quality elements on a consistent basis.
• Providing customer specific information.
• Calculate and process large and complex adjustments with appropriate reasoning and research skills.
• Europe Billing experience preferred.
  

Skills Necessary

• Excellent written and verbal communication skills.
• Excellent interpersonal skills.
• Analytical & Problem-solving skills.
• Must possess advanced reasoning and research skills.
• Decision making skills.
• Excellent typing speed for data entry.
• Must be customer focused.
• Need to comprehend and cater to respective email requests accordingly.
• Eye for detail and must meet stiff deadlines.
• Self-driven.
• Strong customer orientation to understand customer services issues.
• Knowledge of MS Office.
  

Type De Contrat