Executive Assistant to General Manager

As a Management Position at The St. Regis Mumbai, your primary responsibility will be to support the General Manager and the team by efficiently handling administrative tasks. This includes organizing, composing, and distributing correspondence to employees and guests. You will be the initial point of contact for inquiries, ensuring timely responses and tracking problem resolution information. To excel in this role, you should possess a high school diploma or GED along with at least 2 years of experience in administrative assistance or a related field. Alternatively, a 2-year degree in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or a similar major is also acceptable, with no work experience required. Your core work activities will involve providing documentation and reporting support by assisting managers in preparing reports and presentations, designing statistical reports, attending meetings to transcribe and distribute minutes, and maintaining files. Additionally, you will support correspondence by composing routine letters, answering department phones, and acting as a receptionist when necessary. Ensuring exceptional customer service is crucial in this role, where you will go above and beyond to satisfy customers and maintain high service standards. You will play a key role in managing day-to-day operations to meet customer expectations and communicate effectively with executives and peers to enhance service quality. Your additional responsibilities will include handling VIP amenity requests, managing safety procedures, analyzing information to solve problems, attending meetings to coordinate activities, and updating executives on relevant information promptly. Marriott International is committed to being an equal opportunity employer, valuing the diverse backgrounds and unique experiences of its associates. Joining The St. Regis Mumbai means becoming part of a brand that delivers exceptional experiences globally, with a focus on providing bespoke service to all guests. If you are ready to do your best work, be part of a global team, and grow both personally and professionally, we invite you to explore career opportunities at St. Regis within the Marriott International family.,