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1.0 - 6.0 years
3 - 5 Lacs
Gurugram
Work from Office
Job Description: We are seeking dynamic and customer-focused individuals to join our team as Customer Support Executives. In this role, you will be our customer & first point of contact, providing exceptional support and ensuring a seamless experience with our services. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and guide them through the process of creating their customized resumes. Key Responsibilities: -Respond to customer inquiries via email, chat, and phone in a timely and professional manner. -Guide customers through the resume creation process, offering support and advice to ensure their satisfaction. -Handle and resolve customer complaints with empathy and efficiency. -Collaborate with the resume writing team to address any customer concerns or special requests. -Maintain accurate records of customer interactions and transactions. -Stay up-to-date with product knowledge and industry trends to provide informed assistance to customers. -Contribute to the development and improvement of customer support processes and resources. Qualifications: -Previous experience in customer support or a related field is preferred. -Excellent written and verbal communication skills. -Strong problem-solving abilities and attention to detail. -Ability to work independently and manage multiple tasks simultaneously. -Proficiency in using customer support software and tools. -A customer-centric mindset with a passion for helping others. -Flexibility to work various shifts, including evenings and weekends if needed. -A positive attitude and the ability to work well in a team environment.
Posted 5 days ago
1.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
Opening for Email Chat Support @ Chennai Perungudi location. Experience: 0.9 months to 3 years Role: Non-Voice Process (Email/Chat Support) Location: Chennai Perungudi Required Skills: Written and Oral Communication Skills in English and any languages Tamil, Hindi, Malayalam, & Kannada Qualification: Graduation Mandatory (Any Graduate) Shift: Rotational Shift (1 day Rotational Week Off) Salary: Tamil: 15K to 18K take home Hindi: Upto 20K take home Malayalam: 20K to 21K take home Kannada: 21K take home Please call the numbers below if you're interested, or send your resume to this number. Contact Number: Deepa - 8148107540 Suriya - 8438035540 Praveen - 9840511540 Sasi9952829540
Posted 5 days ago
0.0 - 1.0 years
3 - 4 Lacs
Noida
Work from Office
InfoEdge is hiring for Chat Support and Operations role for IIM Jobs. If you have excellent verbal and written communication skills , you can apply for this role. Email Resume - vrinda.gupta@naukri.com About BU: AmbitionBox Ambition Box was founded in 2015 with a vision to help job seekers prepare for interviews and build successful careers. Now a part of Naukri.com, Ambition Box has grown rapidly and serves over 1 crore users every month, offering company reviews, interview questions, salary insights, and more. Job Objective To support B2B client queries through calls, chat, and email, ensuring a smooth and positive experience for our clients. Key Responsibilities Respond to client queries via calls, chat, and email, providing accurate and timely solutions. Review and moderate content to maintain the quality and accuracy of information on our website and reports. Coordinate with internal teams (design, product, operations, etc.) to ensure smooth functioning of our online listings and advertisement products. Learn and understand key processes, including service level agreements (SLAs), turnaround times (TAT), and standard operating procedures (SOPs). Achieve productivity and quality targets for client communications. Demonstrate product features and resolve client queries through email or calls. Required Skills Strong written and verbal communication skills. Willingness to learn and adapt quickly. Ability to handle multiple tasks efficiently. Attention to detail and a keen eye for quality. Basic client-handling skills (training will be provided). Interest in content moderation and proofreading. What We Offer Rapid learning and growth opportunities. End-to-end ownership of your tasks with guidance from experienced mentors. Freedom to innovate, experiment, and learn from mistakes. Opportunity to work on impactful projects that shape the industry. Exposure to multiple roles and responsibilities develop a versatile skill set! Be part of one of Indias fastest-growing career advisory platforms. Why Join Us? Work in a supportive, fast-paced environment designed for learning and growth. Receive mentorship and training to help you succeed. Be part of a team that values your ideas and encourages you to take initiative. Make a real impact by helping millions of users build better careers. Schedule: 5 days a week (Sat-Sun off), Hybrid 3days in office Office Timing: 9:30 AM - 6:30 PM Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/
Posted 5 days ago
2.0 - 5.0 years
4 - 4 Lacs
Mumbai
Work from Office
Job Title: Customer Experience Executive Backend Team Location: Lower Parel - HO Working Days: 6 days This role will be responsible for engaging with our store personnel, customer experience front end teams and production/logistics team to provide them information necessary to resolve customer inquiries. ABOUT THE ROLE: Assist in providing world-class customer care to customers by supporting the front end/store teams via email, chat and phone. Consistently work with other teams to track, solve and innovate our processes and procedures to provide the best customer care in the world Liaise with production to fix individual customer issues and alterations. ABOUT YOU: 2+ years experience in customer service in the apparel sector specifically in a back-end role. Proficient in MS Office – Excel, Word and email. Previous contact center, providing both email & phone support an asset Exceptional communication skills, both written and verbal Customer service oriented with a natural desire to care for the needs of others Deep desire to put drive & effort into your work Knowledge and passion for men's fashion and style trends Knowledge about men's tailoring, pattern design, garment alterations, and fabrics preferred
Posted 5 days ago
0.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 1st July 2025 Walk-In Date: 1-July-2025 (Tuesday) Walk-in Timings: 1 PM - 2 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 5 days ago
0.0 - 2.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Hiring Alert at AXA Global Business Services (AXA GBS) !! Join us for a Walk-In Drive for International Voice Process, Chat Support & Email Support Process. Work Location: Ecopolis, Yelahanka & Manyata Tech Park (depending on business need) Shift Timings: Rotational Shifts (between 7:45 AM and 1:30 AM) Working Days: 5 days working with 2 days rotational off. Education: Graduate (Candidates from MBA/MCA/BCA/B. E./BTech/MTech/B.Sc. CS/B.Sc. IT are NOT eligible) Notice Period: 15 days and Immediate Joiners Note: Please do not attend this walk-in if you have attended one in the last 6 months.
Posted 5 days ago
0.0 - 5.0 years
1 - 5 Lacs
Kharagpur, Kolkata, Siliguri
Work from Office
Top MNC BPS is hiring for the Premium Voice Blended and Chat. Candidate Must be excellent in English Communication. CTC- 3 LPA - 6 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 6296317938 9147047910 9073639536 9147047911
Posted 5 days ago
0.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 28th June 2025 Walk-In Date: 28-JUNE-2025 (Saturday) Walk-in Timings: 12:30 PM - 2:00 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 5 days ago
1.0 - 6.0 years
3 - 5 Lacs
Visakhapatnam, Hyderabad, Pune
Work from Office
Support Role at Teleperformance : Job Title: Customer Support Executive International Voice (Permanent Work From Home) Company: Teleperformance Job Type: Full-Time (Remote) Experience Required: Minimum 6 Months in International Voice Process Salary: Up to 5 LPA Working Days: 5 Days a Week (Rotational Shifts) Job Description: Teleperformance is hiring experienced professionals for a Permanent Work From Home role in International Voice Customer Support . If you have prior experience handling international customers and seek a stable, remote opportunity with a global BPO leader, apply now! Roles and Responsibilities: Handle inbound/outbound calls from international customers. Resolve queries and provide accurate information in a timely manner. Maintain high customer satisfaction with excellent service delivery. Adhere to company guidelines and quality metrics. Eligibility Criteria: Minimum 6 months of experience in an International Voice Process is mandatory. Excellent verbal communication skills in English. Must have a personal laptop/desktop and high-speed internet connection . Comfortable with rotational shifts and week offs . Immediate joiners preferred. Work Requirements: Quiet and professional work-from-home setup. Laptop/Desktop with Windows 10 or above and antivirus installed. Broadband connection with minimum 30 Mbps speed. Perks & Benefits: Permanent Remote Work Fixed Salary up to 5 LPA 5 Days Working with 2 Rotational Week Offs Growth and Learning Opportunities in a Global Organization How to Apply: Apply now via Naukri.com
Posted 5 days ago
1.0 - 6.0 years
3 - 5 Lacs
Visakhapatnam, Hyderabad, Pune
Work from Office
Heres a professional Job Description (JD) for your requirement at IntouchCX: Job Title: International Voice & Chat Process Executive Company: IntouchCX Location: Hyderabad (Work from Office) Experience Required: Minimum 6 months in International Voice or Chat Process Job Type: Full-Time Working Days: 5 Days a Week (Rotational Shifts) Shifts: Rotational (24/7 Support) Transport: 2-Way Cab Provided Job Description: IntouchCX is hiring experienced professionals for International Voice and Chat Process . If you have prior experience handling international customers and looking for a fast-growing global BPO, this is your opportunity! Roles and Responsibilities: Handle inbound and outbound customer queries through voice or chat channels. Provide excellent customer support and resolve issues in a timely manner. Ensure customer satisfaction and maintain quality service standards. Escalate unresolved queries to the appropriate internal teams. Eligibility Criteria: Minimum 6 months of experience in an international voice or chat process is mandatory. Excellent communication skills in English (both written and verbal). Graduate or Undergraduate with good technical and logical reasoning skills. Comfortable with rotational shifts and night shifts. Salary Package: International Voice Process: Up to 5 LPA International Chat Process: Up to 4.5 LPA Perks and Benefits: 2-Way Cab facility 5 Days Working (2 Rotational Week Offs) Professional Work Culture Growth Opportunities within the organization How to Apply: Interested candidates can apply through Naukri.com
Posted 5 days ago
1.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various industries, including Retail & Digital Commerce, Consumer Tech, Entertainment, Gaming & Media, Travel & Transportation, Health & Wellness, Financial Services & Fintech, and more. Our focus is on creating dynamic environments for our team members and leveraging advanced technology to enhance customer experiences. If you want to learn more about our story, you can visit our story page Job Summary: We are hiring experienced professionals for our International Chat Process Customer Support team. This is an excellent opportunity for individuals chat-based customer support role. Candidates must be ready for immediate joining and comfortable working in a dynamic, international work environment. Job Opportunity: International Chat Support Executive Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy Eligibility criteria Must have at least 6 months of experience in International chat support Typing speed should be more than 35 WMP with 90+ accuracy Should be able to join Immediately Pursuing candidates or severing notice period candidates are not eligible Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided with in 25kms without hiring radius PF ESI Performance based Incentives Work Location - LIB, Kokapet. Interested candidates may walk in to the location mentioned below with a hard copy of their resume and Aadhar card. Mode of Interview - Face to Face Time: 11:30 AM Mega Walk -in on - 9th June and 10st June ( Mention Rahela on Top of the resume ) Walk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall. ( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )
Posted 5 days ago
0.0 - 1.0 years
1 - 4 Lacs
Sahibzada Ajit Singh Nagar
Work from Office
Key Responsibilities. Respond to customer chats promptly and politely. Help with orders, refunds, and general inquiries. Troubleshoot simple issues or escalate when needed. Keep accurate records of customer interactions. Work well with the team to improve customer experience. Requirements. Possess good written communication skills. Demonstrate basic computer skills and ability to multitask. Maintain a friendly, patient, and customer-focused attitude. Be available to work flexible hours. Have previous customer service experience as a plus. About Company: Jungleworks is a tech-loaded solution for your on-demand business. From customer-facing to delivery management and customer engagement platforms, we provide a technology suite for everything. Our product list consists of Yelo, Tookan, Panther, and Hippo.. Show more Show less
Posted 5 days ago
0.0 - 3.0 years
0 - 2 Lacs
Kolkata
Work from Office
We are arranging Walkin interviews at Gear Inc Also Note Candidates who have given interview in last 6 months are not allowed Walk-in Interviews at Gear Inc India for Customer Service Non-Voice Process (Chat/Email) Gear Inc India is conducting walk-in interviews for the Customer Service Non-Voice (Chat/Email) process on 9th & 10 th June 2025. We are looking for enthusiastic candidates who are interested in joining our team. Details: Position: Customer Service (Non-Voice Process Chat/Email) Dates: 27 th June 2025 Time: 10:00 AM to 2:00 PM ( No candidates will be entertained after 2pm ) Location: Gearinc Services India pvt ltd ,Godrej Genesis ,Smart works 7th Floor, Street Number 18,Smart works 7th Floor, Street Number 18,Block EP GP, Sector V,Kolkata-700091 Freshers are welcome to apply! Contact Person : Srubabati Interested candidates can walk in during the specified time and date at the address mentioned above. Please carry your updated resume with you. We look forward to meeting you!
Posted 5 days ago
1.0 - 2.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Hiring for International Non -Voice Process !!! Roles and Responsibilities Listening to customers concerns and handling the customer complaints and returns through chat and email. Giving detailed explanations of services or products. Required Skills Candidate should be excellent in verbal communication skills Should have good verbal communication skills Looking for typing speed of 35WPM 90% Accuracy Good to have customer handling skills Should have good knowledge on customer support Graduates & Undergraduates can also apply Should be flexible to work from office and night shifts Rounds of Interviews:- *HR/Screening Round *Assessment Round *Ops/SD Round of Interview Everyone has to complete the Registration before coming for walk in Interview. PFB Registration link: https://www.jobs.sutherlandglobal.com/India-Sourcing-Page Mention HR Himanshu on top of your Resume before coming for walk-in Interview. Senior Associate- Talent Acquisition Himanshu Sharma
Posted 5 days ago
1.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Greetings From Scorelabs Inc ! Scorelabs Hiring For Customer Engagement Agents With 1 Year Exp Send follow-up messages and updates on email based on the conversation Build rapport with high-spending customers and understand their preferences Required Candidate profile Someone with excellent communication skills in both English and Hindi A confident and natural speaker on calls, with a customer-first mindset (calls, conversions,follow-ups) Hr Lavanya 8464822386
Posted 5 days ago
3.0 - 8.0 years
2 - 3 Lacs
Chennai
Work from Office
Looking for accounting staff for our Printing press in the billing department. Knowledge of Tally is mandatory. Speaking to clients to give job status and collecting payments will also be part of the resposibilities.
Posted 5 days ago
2.0 - 5.0 years
1 - 4 Lacs
Gurugram
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Walk-in drive for Customer service: Voice roles (English) on 28th June 2025 (Saturday) || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. **Experience in INTERNATIONAL VOICE PROCESS is mandatory. Date: 28th June 2025 Time: 11.30 AM - 1:30 PM Venue: Genpact Plot No 22 B Sector 18, Gurgaon/Gurugram Haryana Pin Code- 122015 Location: Gurgaon Experience: 2-5 years (previous exp. in International voice process) Shifts: Flexible with any shift In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experince is required. Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing /understanding skills Analytical skills with customer centric approach You should be able to work on a flexible schedule (including weekend shift) Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training
Posted 5 days ago
0.0 years
0 - 2 Lacs
Chennai
Work from Office
Role & responsibilities • Banking operations refers to the various activities and process conducted by client, to manage smooth functioning of its business • Review all preliminary documents received from the client for a U.S. residential mortgage, including the 1003 form, title binder, survey, hazard/flood insurance binder, deed, power of attorney, closing disclosure, loan estimate, and other related documents • Update the necessary information in the client system based on discrepancy report • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decision that you make impacts your own work and is closely supervised • You will be individual contributor as a part of a team with a predetermined, narrow scope of work Required: Communication Skills (English) Shift time - Rotational Work mode - WFO Preferred candidate profile 2024 Graduates Feshers Interested candidates can contact : HR Muskhan (9113686534 - Whatsapp) OR can share their resumes to (muskhan_s@trigent.com) Regards, HR Muskhan Trigent Software muskhan_s@trigent.com
Posted 5 days ago
0.0 - 5.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Job Description: Freshers and experienced both can apply - Provide customer chat support - Ability to understand the issue and resolve miscellaneous queries over chat - Relevant experience in International Chat Process - Excellent communication skills in English (verbal and written) - Good customer handling skills - 5 days working with split weekly offs - Comfortable working for rotational shifts and voice process - Should not have plans of taking leaves during the first 3 months/probation period - Should not be pursuing regular education Eligibility criteria: - Education: Undergraduates, Graduates, and Postgraduates - Work location: Hyderabad, Bahadurpally Tech Mahindra Campus - Flexibility: 24/7 with 2 rotational offs - 2-way cab facility provided - Freshers are also eligible Please carry 2 copies of your CV and your Aadhar card. The walk-in timings are from 10 AM to 2 PM and mention Sulosanee HR on top of your CV also meet Naveen HR once you get into the premises
Posted 5 days ago
0.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 27th June 2025 (Monday) || Ahmedabad Location Date: 27-June-2025 (Friday) MS Teams meeting ID: 498 661 402 346 0 MS Teams Passcode: jv7nJ6nx Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.
Posted 5 days ago
1.0 - 2.0 years
4 - 8 Lacs
Thane
Work from Office
CEC Officer - Correspondence - Retail Liabilities-Customer Experience Center-Customer Service Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
Posted 5 days ago
1.0 - 2.0 years
3 - 7 Lacs
Thane
Work from Office
CEC Officer - Correspondence - Credit Cards-Customer Experience Center-Customer Service Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Banking Background preferred
Posted 5 days ago
0.0 - 1.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Dear Candidate, Greetings from Movate Technologies!!! We are hiring for Technical Support Engineers for Hyderabad location. Role- Technical Support Engineers Exp- Fresher Shift- 24/7,WFO Location Hyderabad Role & responsibilities Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service isues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows documented procedures for issues presented and escalates further if need be. Delivers support for G suite applications, covering installation and basic usage - When necessary, escalates issues to the SMEs / Leads for resolution. Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently. Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support. Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques. Communicate effectively with non-technical users to explain solutions in an understandable manner. Must Have Skills : Degree Certificate (Any, but should have good written and verbal communication skills) 0-1 years of Customer Service experience Excellent communication skills, should be able to hold a conversation Basic troubleshooting and should be able to comprehend the issues presented Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Basic knowledge on IT systems Required Skills & Qualifications: Communication & Customer Handling: Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support. Strong customer service, multitasking, and documentation skills Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills. Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently. Interested candidates can forward the resumes to krithiga.meenakshisundaram@movate.com to schedule interviews regards, Krithiga-TA team
Posted 5 days ago
0.0 - 4.0 years
2 - 6 Lacs
Thane
Work from Office
CEC Officer-Social Media-Retail Liabilities-Customer Experience Center-Customer Service We are looking for CCU - Social Media - Team-Thane, Interested candidates can apply. Position: Social Media Officer Minimum 18 months of experience in customer service role on email support or calls. Excellent communication skills Verbal Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude works with integrity Team Player, collaborative self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers customers.
Posted 5 days ago
0.0 - 4.0 years
5 - 9 Lacs
Thane
Work from Office
CEC Officer - Social Media - Retail Liabilities-Customer Experience Center-Customer Service We are looking for CCU - Social Media - Team-Thane, Interested candidates can apply. Position: Social Media Officer Minimum 18 months of experience in customer service role on email support or calls. Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
Posted 5 days ago
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