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Intouchcx Hiring Voice/chat Support | CTC upto 5 Lakh | |Hitechcity

Intouchcx Hiring Voice/chat Support | CTC upto 5 Lakh | |Hitechcity

Campus Marg

1 - 6 years

3 - 5 Lacs

Visakhapatnam Hyderabad Pune

Posted:2 days ago| Platform:

Apply

Skills Required

sutherland Customer Support techmahindra amazon chat deloitte sitel verizon microsoft chat support genpact hcl Linkedin cognizant telestra Youtube email support airlines International Voice Honeywell comcast wipro facebook Intouch google infosys at&t dell Instagram verzin hsbc wns

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

International Voice and Chat Process

Roles and Responsibilities:

Handle inbound and outbound customer queries through voice or chat channels.
Provide excellent customer support and resolve issues in a timely manner.
Ensure customer satisfaction and maintain quality service standards.
Escalate unresolved queries to the appropriate internal teams.

Eligibility Criteria:

Minimum
6 months of experience
in an international voice or chat process is mandatory.
Excellent communication skills in English (both written and verbal).
Graduate or Undergraduate with good technical and logical reasoning skills.
Comfortable with rotational shifts and night shifts.

Salary Package:

International Voice Process:
Up to 5 LPA
International Chat Process:
Up to 4.5 LPA

Perks and Benefits:

2-Way Cab facility
5 Days Working (2 Rotational Week Offs)
Professional Work Culture
Growth Opportunities within the organization

How to Apply:

apply through Naukri.com

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