1374 Email Process Jobs - Page 12

We are looking for Customer Support Advisors that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Roles and Responsibilities Interacting with customers over the phone, by email, or by chat to provide information and services Answering customer inquiries and complaints Handling customer issues and conflicts Escalating issues to the appropriate team Good understanding of Customer Support Business Preferred candidate profile - Graduates only - Good communication skills - Should be OK to travel to Gurgaon for 20 days training ( Paid Training ) - Should be OK to handle customers over calls ( 70+ calls per day ) - 9am - 10pm window shift ( Any 9 hours will be given ) - Only day shifts - Rotational week offs - No leaves will be provided in the training period - Work from office only

We are looking for Customer Support Advisors that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Roles and Responsibilities Interacting with customers over the phone, by email, or by chat to provide information and services Answering customer inquiries and complaints Handling customer issues and conflicts Escalating issues to the appropriate team Good understanding of Customer Support Business Preferred candidate profile - Graduates only - Good communication skills - Should be OK to travel to Gurgaon for 20 days training ( Paid Training ) - Should be OK to handle customers over calls ( 70+ calls per day ) - 9am - 10pm window shift ( Any 9 hours will be given ) - Only day shifts - Rotational week offs - No leaves will be provided in the training period - Work from office only

We are looking for Customer Support Advisors that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Roles and Responsibilities Interacting with customers over the phone, by email, or by chat to provide information and services Answering customer inquiries and complaints Handling customer issues and conflicts Escalating issues to the appropriate team Good understanding of Customer Support Business Preferred candidate profile - Graduates only - Good communication skills - Should be OK to travel to Gurgaon for 20 days training ( Paid Training ) - Should be OK to handle customers over calls ( 70+ calls per day ) - 9am - 10pm window shift ( Any 9 hours will be given ) - Only day shifts - Rotational week offs - No leaves will be provided in the training period - Work from office only

Key responsibilities: 1. Responding promptly to customer inquiries via email and chat. 2. Reviewing and managing all client communications, inquiries, and orders to ensure high-quality service delivery. 3. Maintaining and strengthening existing customer relationships to ensure ongoing satisfaction and retention. 4. Liaising effectively with overseas customers to accommodate their requirements and time zones. 5. Collaborating with contracted artists and internal teams to ensure projects are completed accurately and on schedule. 6. Conducting thorough quality control and proofing of all completed projects before submission to clients for approval. 7. Working closely with the chat support team and the outbound call team to streamline client interactions and enhance service delivery. 8. Fostering a collaborative environment to facilitate seamless communication and efficient workflow within the team. 9. Compiling and analyzing monthly sales reports to track performance and identify improvement opportunities. 10. Providing insights and recommendations to senior management based on report findings. Preferred candidate profile Candidates with excellent written communication skills preferred.

: Were Hiring Customer Support Executive (Email & Chat Process) Location: Marathahalli, Bangalore Are you looking to build a career in customer support? Join a growing team where communication, energy, and learning matter! Qualification: Graduate / Undergraduate Experience: Fresher or Experienced Languages Required: English (Good Communication Skills) Shift: Day Rotational Shift Working Days: 6 Days a Week with Rotational Off CTC: 18,000 25,000 per month If you're passionate about providing excellent service and want to kick-start or grow your career in customer service, this is your opportunity! Apply Now or Share Your Resume Contact: HR Varsha 9251688428 HR Khushi 9251688422

Dealing with customer concerns through calls, chats, email and International and domestic process Voice/Non voice process 5/6 days working Rotational Day/Night shift location : malad , thane , airoli , bhayender Contact no : HR Ayushi - 8923740811 Required Candidate profile Grad/HSC candidate Fresher/Experience Immediate joining Good communication skills Perks and benefits bonus incentive cab facility virtual interview

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9773553319 Simran Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

we are looking for candidates to work for chat Customer service process with salary up to 17000 Excellent English Speaking n must have own laptop and wifi connection Permanent work from home Call Hr Sam 8828571104

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9022157571 Khyati 9082104424 Sanika Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

Position: Semi Voice Process Mode of Work: Work from Office , Week offs Location: Koramangala, Bangalore Education : Any Graduates Interview Mode: F2F Excellent communication skills(Oral & Written) Should be Flexible to work rotational Shift

Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining Sal 3.5 lpa-5.3 lpa walk In Interview Call : HR kowsalya - 9880947912 / 9538804040

Provide exceptional customer service through email/chat. Manage customer inquiries, complaints &concerns in a timely manner. Assist Customer in processing the refunds, exchanges &payment related issues. Contact - 9819009366 Required Candidate profile 2 weeks of Day Shift & 2 weeks of Night shift (Per night shift Rs 600) after 2m of joining Night shift will be WFH system will be provided Rotational week off - 2 Salary - max 3.80LPA +night allowance

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in KOLKATA ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS LOCATION- KOLKATA ( RAJARHAT, SALT LAKE ). ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. *Must be comfortable with rotational shifts. SALARY- FRESHERS: UPTO 15k CTC and 12.7k Inhand. EXPERIENCED: UPTO 19k CTC and 15.4k Inhand. PERKS AND BENEFITS- ONE SIDE CAB IN ODD HOUR. INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: Regards, Monika Singh (7266822602) (HR Executives) ShiningStarsITPL. #jobs2025 #domesticvoice #bpo #bpovoice #freejobs #immediatejoiners #workfromoffice #kolkata#kolkatajobs#kolkata#domesticprocess #communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess #inboundcalls

Designation :- Chat Support Executive Profile:- To solve customer queries through chat or email Shifts:- Rotational with 02 week offs Cab Facility Qualification:- Only Graduate Experience :- any For faster response WHATSAPP cv to HR 79827 39499

Hiring for international email and chat process 5 days working Both side cabs Minimum 12th pass Salary 15000+ both side cabs + 2000 incentives WhatsApp your details to HR 88266 73317 Required Candidate profile Candidate should have good typing skills Perks and benefits Both side cab

Urgent Hiring For Cha Non Voice & Voice Process in Gurgaon CTC - Upto 6LPA Any Grad/UG candidate can apply. 5 days working cab facility + Lucrative Incentive Excellent Communication in English Call/WhatsApp - 9147047908, 7678572840, 9073639536

we are looking for candidates to work for voice Customer service process with salary up to 18000 Excellent English Speaking n Telugu must have own laptop and wifi connection Permanent work from home call now HR Rim 7738809670 Nishad 9773254215

Job description Roles and responsibilities- Resolve International customer queries Over Chat. Shud have Minimum 12 months of International dual chat exp Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Requirements and skills Proven customer support experience or experience as a Client Service Representative. 35+ WPM Typing speed with 90+ Accuracy. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Perks and benefits Salary Up to 4.33 LPA ( Salary is totally depend over Experience ) Both side cab Plus LOYALTY BONUS 20k Loyalty Bonus Incentives For Any Further Query & for Active Response call me or share me your updated CV over WhatsApp :-80526-22319/ 9873794764/9220231088/92117-94849 EMAIL : Vaishnavi.gupta2@Techmahindra.com EMAIL : Yukta.vats@Techmahindra.com

Role & responsibilities Accurately enter and validate customer orders in CRM systems. Coordinate with inventory, logistics, and sales teams for order fulfillment. Monitor order status and provide timely updates to customers. Resolve order-related issues, discrepancies, and delays. Maintain documentation and update system records regularly. Generate order reports and support continuous process improvements. Ensure high customer satisfaction through prompt communication and support. Preferred candidate profile Bachelor's degree in Business, Commerce, Management. 0 - 4 years of experience in order management, supply chain, or operations. Proficiency in CRM tools and MS Office. Excellent communication and coordination skills. Strong attention to detail and accuracy. Ability to multitask and work under pressure in a fast-paced environment. Experience in BPO/KPO or e-commerce order management. Comfortable working for night shifts. On-site Job role.

Great opportunity For Freshers - Customer Support Don't Miss it !! HR SPOC - Subitsha Position: Customer Support Associate Category: International Non-voice Process Industry: ITES/BPO We are looking for enthusiastic freshers to Join our team. As a Customer Support Associate, you will interact with customers, resolve queries, and ensure a seamless customer experience. This is a great oppurtunity to build your career in a dynamic and supportive environment. Key Skills: - Good Communication Skills. - Listening & Comprehension. - Good typing Skills is must. Minimum Eligibility: UG Arts & Science 2019 to 2024 graduates are eligible (No arrers ) 2025 Graduates who got Sixth Semester Result are eligible(Need 3 original & 3 online Copy) PG Graduates & BE/B. Tech Graduates not eligible /2025 Pursuing Graduates are eligible Work Schedule & Location: - Shift: Flexible to work in night shift & Rotational Shift - Work Mode : Work From Office - Job Location : Navallur, Chennai - Cab Boundary Limit - One Way Upto 30kms. Direct Walk-in: - Walk - in Time: 10:30 AM - 1PM - Walk - in Date: Monday to Friday Mega Walk-in Drive Location: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Note: Bring you Resume, Pan card Or Aadhar card (original and Xerox) & Transfer certificate Mandatory (original) Contact Person: HR Recruiter - Subitsha / 8248574072 Interested candidates share your resume to subitsha.ggg @firstsource.com Mention reference name in Subitsha HR top of your resume. Kindly refer your friends as well. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or subitsha.ggg@firstsource.com

Process: Email and chat Process Shift: Rotational shift Quality: excellent communication Salary EXp upto 35k (based on last drwan) Job location: Mumbai Qualification HSC will do Salary: HSC /Graduate with 6m Experience in CSR

Details Job Role: Visa facilitation service (Email process) Experience: Min - 6 Months in Customer Service Voice Process Qualification: Hsc / Graduate Designation: Executive / Sr. Executive Role: 1. Provide visa verification support to clients via social media and email 2. Handle customer queries and complaints on social media platforms and email 3. Ensure timely and accurate responses to customer inquiries 4. Collaborate with team members and cross-functional teams to resolve customer issues. Shift Timing: 24/7 Shifts Week Off: (2 Day rotational off) Transport: Cab Facility: After 10pm - Female / Male After 12am Location: Ghansoli, MBP - Build no. 3 If Interested share your resume on JuiliD@hexaware.com

Role & responsibilities Position Title: Team Leader Non Voice Process (Operations CHAT-EMAIL) Location : Bangalore Experience Required: 1 to 3 years Fluent in English (verbal and written) Role Summary: We are looking for a dynamic and result-oriented Team Leader to manage a team of customer service executives handling international Non voice process. The ideal candidate will be responsible for achieving performance targets, managing team productivity, and maintaining high-quality standards in line with client and organizational expectations. Key Responsibilities: • Lead, mentor, and manage a team of Non voice agents handling customer queries for international clients. • Monitor and drive daily team performance to meet SLA/KPI metrics such as AHT, CSAT, FCR, and Quality. • Handle escalations effectively and ensure timely resolution to enhance customer experience. • Conduct daily team huddles, refreshers, and floor support to improve team performance and morale. • Generate and analyze performance reports (daily/weekly/monthly) and share insights with stakeholders. • Drive team engagement and motivation through recognition, feedback, and developmental coaching. • Coordinate with Quality and Training teams for process updates and skill enhancement. • Identify process gaps and suggest improvements to enhance efficiency and customer satisfaction. • Ensure adherence to compliance, data privacy, and information security standards. Key Skills & Competencies: • Strong communication and interpersonal skills • Experience in handling international customer service or tech support • Good knowledge of performance management tools and coaching techniques • Hands-on experience with CRM tools, call center dialers, and reporting dashboards • Analytical thinking and problem-solving ability • Team motivation and people management • Ability to work under pressure and in a target-driven environment Preferred Qualifications: • Graduate in any stream • Minimum 1 to 3 year experience as Team Leader in Chat & Email • BPO/KPO background preferred • Knowledge of basic Excel and reporting tool Please send your resume with below required details: 7330616341 [ Please do not call] Name: Number: Location: Current Designation: Overall working experience in Chat or Email: Notice period:

Greetings From Scorelabs Inc ! We are Hiring Customer Support Executive ! Email and Chat Process Rotational Shifts Rotational Week Offs 6 days working CTC - 25K Max Required Candidate profile 1 year exp in chat / email process mandatory Work @ Gachibowli & Begumpet English / Hindi required Pls call to Hr Meghana - 9573394839 Perks and benefits Plus other benefits as applicable Two way cab

Customer Service Process Specialist Respond to customer inquiries via phone, email, and chat in a timely and professional manner. High school diploma or equivalent; college degree preferred. For faster response WHATSAPP cv to HR 79827 39499