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1.0 - 6.0 years
3 - 6 Lacs
Kolkata, Durgapur, Howrah
Work from Office
Solving customer queries over Calls International Voice Process 1 year of international voice of exp is mandatory Salary Upto 6 LPA 5 days working Rotational Shifts & Weekoffs Cabs provided Interested Candidates can Whatsapp @ 9330683705
Posted 3 weeks ago
0.0 - 1.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Hybrid
Excellent communication skills Must have own laptop Blended Process Customer Care Handling customer queries HSC Fresher Follow communication procedures, guidelines and policies Required Candidate profile Excellent Comms Customer Care Voice Process Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Perks and benefits Attractive Incentives+Overtimes
Posted 3 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
Vijayawada, Guntur, Eluru
Work from Office
Hello Candidate, Greetings from Wings International ! We are hiring for Customer Support Associate for our client in Multiple location in South India. Position : Customer Support Engineer Qualification : BCA /B.Sc./ B.Com 2025 / 2024 / 2023 with 60% in all academics. Job Locations : Bangalore / Chennai/ Hyderabad Salary for freshers : Rs. 15,000 - 20,000/- Note : Communication should be Good . Regards Suman Chandra 99892 43344 81212 43344 90322 33456
Posted 3 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Gurugram
Work from Office
We are hiring for a Customer Support Executive Good comm skills Exp:- Min 1 years Salary :- Upto 30k Job Location :- Gurgaon If interested please call us at 7042417170-Ms Jaspreet or mail at hr.sssplacement9@gmail.com Required Candidate profile Shift Timing :- 6pm to 4am ( No cab facility ) Food Allowed Monday to Friday Only Male can apply
Posted 3 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Dealing with customer queries over calls & chats WFH International/Domestic Voice/Non voice Day/Night shift 5/6 days working Rotational shift including night Location- Malad, Thane Airoli & Bhayander CONTACT/WHATSAPP - HR SAMIKSHA 9068896961 Required Candidate profile Graduate/HSC Candidate Fresher/Experience with 6+ month of paper work WFH Available Comfortable with rotational shift / night shift Good communication Immediate joining Perks and benefits Virtual interview Incentives Bonus Cab facility
Posted 3 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities Respond to customer queries and complaints via email within defined SLAs. Provide accurate, valid, and complete information using appropriate tools and resources. Document customer interactions and maintain detailed records of inquiries and resolutions. Escalate unresolved issues to the appropriate internal teams for further investigation. Collaborate with team members and other departments to ensure timely issue resolution. Maintain quality standards and follow all email and communication protocols. Work with CRM tools (e.g., Zendesk, Freshdesk, Salesforce) to manage and track tickets. Identify trends in customer feedback and report them to relevant stakeholders. Preferred Qualifications: Experience in industries like e-commerce, telecom, healthcare, or banking is a plus. Exposure to chat or social media support (optional but advantageous). Ability to handle confidential information responsibly. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 3 weeks ago
0.0 - 2.0 years
1 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for International BPO in Gurgaon location Direct Interview No charges Designation:- Customer service Voice and Blended process Whatsapp your details on HR 8826673317
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, Gurugram
Work from Office
Hiring for Backend Profile-Non Voice(Email-Chat) Location- Noida and Gurugram 5 days working Rotational shift Both Side transport available Salary -21k to 30k CTC + incentives Required Candidate profile Required: Candidates with good Written and Verbal skills Graduate freshers or Undergrad with minimum 6 months of experience can apply Call Sagar- 8826979140 Harsh 9289148125 Annu- 8826718159
Posted 3 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Thane, Navi Mumbai
Work from Office
* Hiring for blended process * Airoli * 24*7 shift * 2 Rotational off * HSC with experience and Grad fresher / Experience both will do * Minimum 6 months of chat experience * Graduate fresher - 15k-18k * Salary: Maximum upto 24k-26k Inhand
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Email Process Us shift Excellent communication & written skills can draft professional emails Rotational Shift HSC freshers can apply Andheri
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Noida
Remote
we are looking for candidates to work for Customer service process with salary up to 15000 Excellent English Speaking skills required, must have own laptop and wifi connection Permanent work from home Call Hr Naaz 8976100483 Farah 9372154643
Posted 3 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Ambattur, Hyderabad, Sholinganallur
Work from Office
Immediate Hiring for Domestic Voice, Semi Voice & Email Chat Support Good Communication required Easy Selection Immediate joining required Day Shift Age limit - 19 to 30 More info pls call HR Janani - 6382190298 & HR - 7826016280 Required Candidate profile Tamil Voice Process, Semi Voice, Malayalam, Kannada, Hindi Call Center, Hindi Voice, Email Chat, Back office, Telecalling, Customer Support, Voice Process, English, Bengali, Inbound,CS
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata
Work from Office
Must have Excellent communication skills. Need to resolve customer queries over the call and provide full satisfaction to them. 12th/ graduate both can apply International Voice / Chat Process Required Candidate profile Training will be done on day time only Night shift (04:00 PM to 11: 00 AM, Any 9 hours Shift) Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) Weekly Offs : 2 Rotational
Posted 3 weeks ago
2.0 - 7.0 years
2 - 5 Lacs
Hyderabad
Work from Office
About Client Hiring for one of the most prestigious multinational corporations Job Title : Chat Support (Process Consultant) Qualification : Graduates Relevant Experience : 2 - 7 Years into International Chat Non voice Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Key Responsibilities : Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 55+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Location : Hyderabad CTC Range : Up to 5 LPA Notice Period : Immediate to 30 Days Shift : US Shift (Night Shift) Mode of Work : Work From Office (WFO) Interview Mode : Everyday Walkin -- Thanks & Regards, Chaitanya HR Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 / WhatsApp @8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in ************************ Refer your Friends and Family ********************************
Posted 3 weeks ago
0.0 - 3.0 years
2 - 2 Lacs
Mumbai
Work from Office
Role & responsibilities 6 Days working Shift time:- 8:30-5:30 pm. Location- Western Line. The Customer Service Team Leader develops and delivers the service levels required to provide the customer with the best experience possible, to stimulate customer retention and generate additional opportunities. The Team Leader leads the customer service team to consistently exceed the customers expectation and provides transparent communication and information. Key Responsibilities: The list of responsibilities below is not a definitive list and is subject to change as the business needs deem necessary. You may be required to undertake differing tasks within your capability. General and Task Management: Identify opportunities to enhance internal processes which promote best practice and lead to overall performance improvement and organizational efficiency. Co-ordinate the activities of the Customer Service team; provide support and advice to team members. Monitor performance and lead the team to achieve key performance indicators (KPIs) and provide an excellent service to customers. Evaluate customer feedback and identify ways to maximise customer satisfaction. Ensure that standard operating procedures are documented and maintained. Produce written reports when required to do so.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 6 Lacs
Bharuch
Work from Office
Interacting with clients on phone, Whats App Inform client about products, guide them about process and costing. Close the sales deal Coordinate with internal teams- design & operations to ensure timely delivery to client Required Candidate profile Person must be based in Gurgaon Good communication skills are required (English) Person should be ambitious and willing to learn
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Mohali, Chandigarh
Work from Office
Hiring For International Chat Process Work From Office Job Location: Chandigarh & Mohali Qualification - 12th and above Salary Upto28k Communication skills must be Good Written and verbal (English) Note - No regular Perusing candidate is consider Required Candidate profile Perks: Incentives, 5-day work Cab Services, Health Insurance, and more Rotational Shifts For more Details Contact - HR-Diksha, -9988706447, hr07skywaysolution@gmail.com
Posted 3 weeks ago
0.0 - 1.0 years
0 - 1 Lacs
Kolkata
Work from Office
NOTE: Qualified in Technical Degrees (Btech, Diploma in technical qualification, B.ed, MBA, BCA, MCA, Mtech, Ba LLB and any niche qualification) are NOT ELIGIBLE. PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED: Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Has to be comfortable with regular night Shift Only Immediate Joiners Perks and Benefits: Cab Facility Shift Allowance Freshers preferred
Posted 3 weeks ago
0.0 - 1.0 years
0 - 1 Lacs
Kolkata
Work from Office
NOTE: Qualified in Technical Degrees (Btech, Diploma in technical qualification, B.ed, MBA, BCA, MCA, Mtech, Ba LLB and any niche qualification) are NOT ELIGIBLE. PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED: Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Has to be comfortable with regular night Shift Only Immediate Joiners Perks and Benefits: Cab Facility Shift Allowance Freshers preferred Interested candidates can share their CV on 9740391528 with the subject line " CSA Kolkata" Regards, Ekata Datta
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Greeting from 247.ai, We were impressed with your profile and are pleased to invite you for a walk-in interview for the International Voice/Chat Process position. We believe your skills align well with what we're looking for in our dynamic team. Here are the key details for your walk-in interview: Dates: Monday to Saturday Time: 11:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting to Rs. 2.7 LPA to 3.8LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Candidates with sales experience. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [*Recruiter's* *Name*- *Mary* *Irudaya*, *Reference* *Code*- *019* & *Phone* *number*- *8147672558*] We look forward to meeting you in person! Best regards, *Mary* *Irudaya* Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: [*Recruiter's* *Name*- *Mary* *Irudaya*, *Reference* *Code*- *019* & *Phone* *number*- *8147672558*].
Posted 3 weeks ago
2.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling
Posted 3 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Shift Flexibility: Must be willing to work on a 24/7 rotational shift schedule, including nights, weekends, and holidays as per the duty roster. Customer Handling: Interact with walk-in customers at the kiosk, explain baggage service options, pricing, and assist with documentation and booking. Baggage Management: Physically handle customer baggagelift, tag, and transfer to the designated vehicle or warehouse location. Coordination with Logistics Partners: Ensure timely handover of packed baggage to our logistics partner; coordinate pickups and maintain proper logs. Operational Support: Maintain kiosk cleanliness, stock of packaging material, and basic records like billing and customer details. Communication Skills: Must have basic fluency in English and Hindi; confident in explaining services and upselling optional offerings. Preferred Background: Candidates with experience as management trainees or in operations/customer service roles preferred. Freshers not considered. Perks & Benefits: Group Term Life Insurance (Self) Medical Insurance (Self + 5 dependents) Personal Accidental Insurance (Self) Interested candidates can send their resumes to Email: krishna.kanth@avaanindia.com or Whatsapp: 9849590885
Posted 3 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
Coimbatore
Work from Office
The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Growth Marketing Coordinator, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! The Growth Marketing Coordinator participates in the sales and marketing strategy to execute digital marketing campaigns following analysis and evaluation of various market trends. The role delivers split (A/B) testing and personalization campaigns, driving incremental business value every day by optimizing e-commerce conversion. This role partners with stakeholder teams to identify, prioritize, and execute customer experience improvements through iterative testing and measurement while driving all strategy and operations related to the creation, maintenance and operation of optimization & personalization activities across web and email campaigns. The role is responsible for the execution, maintenance, and measurement of email marketing and nurture campaigns resulting in lead generation, business growth, and customer retention. The individual also helps to maintain contact data and participates in regular data clean-up activities while also maintaining the cleanliness of our automation platform, Marketo and ensuring exceptional deliverability of campaigns. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Help maintain and support effective newsletter strategy through template coding, optimization, data management, etc. Develop and execute short term and long term email automation, campaigns, and programs in collaboration with key marketing staff. Evaluate the effectiveness of current automation programming and make recommendations around the evolution of these programs. Collaborate with the design team to build and create engaging and effective email designs and landing pages. Partner with key marketing stakeholders to assist in developing messaging and strategy in alignment with short and long term growth goals. Monitor and optimize campaigns for maximum performance and conversion rates. Perform A/B split testing and analyze results. Develop deliverability best practice process and maintain/improve email deliverability and domain health Analyze campaign data and make recommendations for future campaigns. Report findings and recommendations monthly in the Department wide Marketing Snapshot. Manage and maintain email lists, segmentation and cohorts, and identify opportunities for future campaigns or automation. Stay up-to-date with email marketing best practices and trends. Utilize and explore competitor research, industry research and relevant reporting. Maintain a deep understanding of brand, audience, and company objectives. Project manage campaigns and programs. Utilize and explore competitor research, industry research and relevant reporting. Report regularly on metrics and insights gained from results along with recommendations to leadership. Create automated reports for stakeholders as needed Execute daily maintenance of deliverability of campaigns and seed lists Create and maintain lead nurturing and customer acquisition email programs to support business growth Support other marketing campaign requests as needed Performs other duties as assigned. QUALIFICATIONS (Education/Training, Experience and Certifications) Bachelors degree in marketing or business related field, or equivalent experience and/or certificates. 3-5 Years of practical experience in an e-marketing role with management of email systems expertise 1-2+ years experience working in cross-functional project teams Experience in customer-facing web site support and problem resolution Experience with Adobe Marketo and Adobe Target Experience using Validity Everest KNOWLEDGE S AND ABILITIES (Those necessary to perform the job competently) Ability to demonstrate knowledge and experience in SEO and web content management. Must be able to work in a fast pace environment and handle multiple projects and deadlines. Strong knowledge of CSS / XML / HTML /JavaScript development Basic knowledge of web service protocols (REST, SOAP, etc) Strong e-marketing channel knowledge and best practice Ability to multitask and prioritize in fast-paced environment Must be a demonstrated team player with a can-do mentality Demonstrates decision-making and problem-solving abilities specific to Web technologies. Strong analytical skills Strong organizational skills Excellent attention to detail and strong organizational skills to manage multiple work requests and projects. Ability to independently prioritize workload Ability to effectively foster business relationships across teams and develop a good view of how the business operates Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. 3rd party non-solicitation policy:
Posted 3 weeks ago
1.0 - 2.0 years
2 - 4 Lacs
Chennai, Tiruchirapalli, Thiruvarur
Work from Office
Hiring For customer care executive International/ Domestic voice process Good communication skills with fluent English Salary : upto 3.5 LPA Location : Chennai Rotational shift & week off 5 day working Call or whatsapp CV : 6357157173 Required Candidate profile both way cab faclity is available within 15km area range Immediate joiner Only work from office Interview mode:Virtual Immediate joiner
Posted 3 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Dear Candidate, Greetings from [24]7.ai India. Offline Interview for International chat support 11:00 AM to 3:00 PM [Monday to Saturday] Contact- 8147672559 Recruiter Name-Nikhil Mention Nikhil-120 on the top of your resume before coming for an interview in office. Designation: Associate and Senior Associate Responsibilities: International Voice process II English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) experience are eligible to apply. Salary Range: 2.50LPA to 4.00LPA + Incentives Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Permanent / Rotational night shifts Interview Rounds: HR round Online Assessment ACM round Operations round Note: Registration code > HR Nikhil (ARC code- 120) Contact - 8147672559 Immediate Joiner Work from office only No general day shifts Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory). Candidates attended interview within 30 days are not eligible to attend. If shortlisted in the interview process, make sure to be active on calls and e-mails. Walk-in Timing - 11:00 AM to 3:00 PM [Monday to Saturday] [24]7.ai India address: Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087 Landmark: near JP Morgan Bus stop: Kadubeesanahalli bus stop Location : https://maps.app.goo.gl/XdrAwMa2tLUhKz6d9 Disclaimer : 24/7 Does not charge any fee or kind from anyone to apply with us or to get a Job Offer post successful selection & above posting is copyright protected.
Posted 3 weeks ago
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