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1.0 - 5.0 years

0 - 2 Lacs

Hyderabad

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Roles and Responsibilities Handle international chat process, email support, and chat process with excellent communication skills. Provide customer service through various channels such as GIS mapping, Google maps, and chat processing. Execute email processes efficiently to resolve customer queries promptly. Offer chat support to customers via multiple platforms (e.g., WhatsApp). Utilize strong problem-solving skills to address complex issues effectively. Desired Candidate Profile 1-5 years of experience in BPO/Call Centre environment or related field. Excellent written and verbal communication skills for effective interaction with clients worldwide. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.

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0.0 - 1.0 years

1 - 2 Lacs

Vadodara

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Freshers Experience Fluent in English Good Communication #Excellent English communication #Salary for freshers.Depend upon interview #Rotational Shifts- Rotational #6 days work in a week

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0.0 - 1.0 years

1 - 1 Lacs

Navi Mumbai

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- Location: Ghansoli, Mahape - Salary: 15,000 in-hand - Week off: Sunday (Fixed) - Shift: 10am-7pm - Role: Inbound Process (Calls, Email, Chat) - Good English skills - HSC pass - Fresher/6+ months experience - Hr Rahul (92093 07213)

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0.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

Profile: Technical CHAT PROCESS Work Mode: Work From Office Salary: 27k in hand + incentives Both Side Cab available Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: Minimum 6 months of international process experience

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1.0 - 6.0 years

2 - 4 Lacs

Gurugram

Work from Office

Profile: Technical CHAT PROCESS Work Mode: Work From Office Salary: 31K CTC Both Side Cab available Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: Minimum 6 months to one year exp of international process experience

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0.0 - 1.0 years

2 - 2 Lacs

Panchkula

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Customer Care Executive Non-voice Process (Email Support) *Qualifications: Graduation in any field /3-year diploma after 12th *Fresher/ Experienced candidate in call centre *Good written communication skills in English * Salary - 14k p/m to 16.5k p/m

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1.0 - 5.0 years

0 - 2 Lacs

Nagpur, Pune, Delhi / NCR

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Teleperformance is hiring for young talents/ Immediate joining Requirements for Ecommerce Work from home: Requirements: Should have excellent communication skills. Should be fluent in English Must have minimum 1 Year of experience Customer support. Job Details: Work From Home. Virtual interview. Immediate joiners preferable. Day Shifts 24/7. 6 days working, 1 days rotational off. Salary - 23000 CTC System Requirement: Laptop- i5 processor, 8GB, Windows 10 WIFI- 50 MBPS USB headset If interested send me your resume through WhatsApp - 7619331123

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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Manage large amounts of incoming calls and walk in customer Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Email communication with customers Keep records of customer interactions, process customer accounts and file documents Coordinate with Service Technicians & backend team Follow communication procedures, guidelines and policies Greeting and Servicing After Sales Customer's Request with regards to Fossil Products Invoicing and Booking the same in Navision Stacking and Allocation for repair Prioritizing as per the need and feasibility Arranging and dispatching the deliveries Maintaining the supportings and documents safely Checking and reverting on emails within 24 hours Receiving, inwarding and arranging spares Packing and dispatching the goods Maintaining cash and card and reconciling Building CRM and registering sameCoordinate with Technicians Interested candidates can contact 6360443019

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0.0 - 1.0 years

1 - 2 Lacs

Vadodara

Work from Office

Freshers Experience Fluent in English Good Communication #Excellent English communication #Salary for freshers.Depend upon interview #Rotational Shifts- Rotational #6 days work in a week

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0.0 - 1.0 years

1 - 2 Lacs

Vadodara

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Freshers& Experience Fluent in English Good Communication Excellent English communication Rotational Shifts- 6days work in a week

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5.0 - 10.0 years

7 - 17 Lacs

Navi Mumbai, Mumbai (All Areas)

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Looking for an Inbound Contact Center Manager to lead customer service teams, manage inbound call operations, ensure SLA adherence, and drive service excellence through effective team handling

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0.0 - 5.0 years

3 - 7 Lacs

Bengaluru

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Supervise and guide a team of non-voice customer service representatives. Monitor and evaluate team performance to ensure quality service. Handle escalated customer inquiries and resolve issues promptly. Train and develop team members for improvemen

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1.0 - 6.0 years

0 - 1 Lacs

Hyderabad

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Roles and Responsibilities Map outbound calls using GIS technology to identify potential customers' locations. Utilize Google Maps to verify addresses and provide accurate location information. Process emails from clients, responding promptly to their queries via email process. Handle chat processes with customers, ensuring timely resolution of issues. Provide voice support to customers through phone calls, addressing their concerns.

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0.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 18th July 2025 (Saturday) Walk-In Date: 18-July-2025 (Friday) Walk-in Timings: 11 AM - 1 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: Hindi+English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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1.0 - 6.0 years

2 - 4 Lacs

Chennai

Work from Office

Hiring for International Voice process Location- Chennai. Hiring for International BPO- Non Voice Process Minimum 1 Yr Experience in International BPO Salary 2.7lpa -4.5lpa(Depends on Experience) Call Harish 7043053572 TO APPLY. . Required Candidate profile Excellent communication in English is required Immediate joiners preferred Candidate should be ready to work from office Call Harish 7043053572 TO APPLY.

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1.0 - 5.0 years

2 - 4 Lacs

Chennai

Work from Office

. Opening Experience candidates in BPO Domain for customer support Rotational Shift Excellent communication in English Graduation is mandatory Chennai - 3.5lpa - 4.5lpa Call Harish 7043053572 TO APPLY. . Required Candidate profile . Excellent communication in English Graduation is Mandatory. Customer Support - Telesales / Voice Process / Non voice / Call center / BPO Back office .

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0.0 - 4.0 years

2 - 3 Lacs

Noida

Work from Office

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL ####### HUGE OPENING'S FOR CHAT PROCESS ######## SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Undergrads/Grads all can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- Upto 16k in hand for freshers Upto 24k in hand for experienced WORKING DAYS- 6 INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- NOIDA SECTOR 62/127 #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #bankingprocess ,

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1.0 - 5.0 years

2 - 4 Lacs

Chennai

Work from Office

Hiring for International Non -Voice process 5 days Working Location : Chennai Only Experience candidates can apply Salary upto 4.5 lpa for Chennai Call Harish 7043053572 for more info. . . Required Candidate profile Immediate joiners preferred Experience in International Non Voice support is Mandatory Should be comfortable for rotational shift

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2.0 - 5.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Job Title: Customer Service Specialist Location: Hyderabad #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission? Provide excellent support experience to customers via all relevant communication channels. Guide customers through FinTech products and assist with account related activities Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures Build sustainable relationships and engage customers by taking the extra mile Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree in any field. Preferably with 1 year of working experience in Customer Service roles within the FinTech industry Strong Knowledge of Financial products and services. Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones Excellent verbal and written communication skills in English and the language of the supporting market. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCXs smart, scalable approachdriven by innovation and operational precisionpositions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. Visit www.tdcx.com for more info.

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0.0 - 5.0 years

3 - 5 Lacs

Mumbai, Thane, Gurugram

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Hiring for Multiple Roles in Banking & Customer Service Phone Banking Officer Customer Relationship Manager Escalations Manager Virtual Relationship Manager Personal Banker on Call Call Sanika: 9082104424 Visit: www.hyfly.in Required Candidate profile No Field Job – Work from Bank’s Own Contact Center Solve customer queries over phone. Knowledge of Banking processes, Credit Cards, Insurance, Mutual Funds is a plus. Locations: Andheri | Thane|Noida Perks and benefits Bank Payroll Performance Bonus No Field Work

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0.0 - 3.0 years

3 - 5 Lacs

Noida

Work from Office

2 yr – U2 – min 18 months International BPO customer service experience or Semi-Tech experience Handling Internet / telecom/ Basic Troubleshooting Cocerns Basic networking, LAN, WAN Required Candidate profile Should have excellent English language Should have good computers knowledge/latest operating sys Candidates should be willing to work-US shift Walk-In - Plot No 131-133,Tech Mahindra,NSEZ,Sec 81,Noida

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0.0 - 5.0 years

2 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring For International Voice & Chat with TOP MNC WFO/ Both Side Cabs / Sat & Sun Fixed Off / US Shifts Fresher - 22K 1 year plus Exp - Upto 42k Excellent Comms Skills Required Candidate profile Easy interview process - for quickest response pls Call /Whatsapp Resume to Eva- 7678227725 (DO MENTION CS - GGN/ NOIDA)

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0.0 - 3.0 years

2 - 5 Lacs

Mumbai, Bengaluru

Work from Office

Role : Customer Service Representative Exp: Freshers - Graduation is mandatory or UG with min 6m exp in BPO process Location : Bangalore,Mumbai Shifts : US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office ( work from office mandatory ) therefore Bangalore/ Mumbai based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred Freshers acceptable Interested Candidate can send there 'RESUME' in this below mention mail pooja_halder@trigent.com Or can also contact us on 8861919338

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0.0 - 5.0 years

2 - 4 Lacs

Thane, Hyderabad, Mumbai (All Areas)

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Customer Service Executive International BPO (Voice & Blended) 5 Days working Rotational shift Cab Facility Salary 2.8lpa to 4.8lpa This is the International BPO Hiring so English communication should be Fluent Only Required Candidate profile Fresher & Exp. both Fresher Must be Graduate Excellent Communication Skills Immediate Joiners Call & Whatsapp HR Anamika - 8882318458 HR Aparna - 9286423367 Perks and benefits Incentives & other Perks

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0.0 - 5.0 years

1 - 5 Lacs

Gwalior, Kanpur, Lucknow

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HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 7290845078 8882138273 9147047908 9147047909 9997196123 Job Location - Gurgaon & Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 7290845078 8882138273 9147047908 9147047909 9997196123

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