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0.0 - 5.0 years

1 - 2 Lacs

Gurugram

Remote

we are looking for candidates to work for Customer service process with salary up to 18000 ctc Excellent English Speaking skills required, must have own laptop and wifi connection Permanent work from home Call Hr Nishad 9773254215 Husna 8828629587

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0.0 - 5.0 years

2 - 3 Lacs

Thane, Navi Mumbai, Dombivli

Work from Office

Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

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0.0 - 5.0 years

1 - 2 Lacs

Jaipur

Remote

we are looking for candidates to work for Customer service process with salary up to 18000 ctc for expereince Excellent English Speaking skills required, must have own laptop and wifi connection Permanent work from home Call Hr Rehman 7208698865

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0.0 - 5.0 years

0 - 2 Lacs

Bengaluru

Work from Office

Role & responsibilities Location: Bangalore Experience: 1-3 Years (Freshers can also apply) Job Description: We are seeking a diligent and detail-oriented Email Process Executive to join our team. The ideal candidate will handle end-to-end email communication, ensuring timely and accurate responses to customer queries, and providing excellent service through email channels. Key Responsibilities: Manage and respond to high volumes of incoming customer emails professionally and promptly. Resolve customer queries and complaints via email, maintaining a positive and empathetic tone. Categorize, prioritize, and escalate emails as necessary. Maintain email templates and update FAQs to ensure consistent communication. Collaborate with internal teams to gather information and provide accurate responses. Track email performance metrics and suggest process improvements to enhance efficiency.

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0.0 - 5.0 years

0 - 2 Lacs

Bengaluru

Work from Office

Key Responsibilities: Respond promptly and professionally to customer emails Resolve queries related to products, services, orders, or accounts Maintain accurate records of interactions and updates in the system Escalate complex issues to the appropriate departments Collaborate with internal teams to improve customer satisfaction Maintain a positive, empathetic, and professional tone in all communications B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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0.0 - 3.0 years

2 - 5 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and customer-focused individual with 0 to 3 years of experience to join our team as an Associate - CRM - Customer Service - Email Channel in Thane, Maharashtra. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service through email. Roles and Responsibility Deliver extraordinary customer services by responding to concerns via email. Process queries, requests, and complaints in a timely and comprehensive manner to ensure satisfaction. Document each customer''s question or problem and its resolution. Gather relevant information from customers to facilitate resolution. Manage daily tasks and duties related to the process with strict compliance. Persuade customers to provide feedback to improve processes, products, and customer experience. Identify and escalate priority issues, reporting them to the Supervisor. Professionally outcall customers, respond to queries and complaints, and follow up with internal stakeholders as needed. Maintain a positive, empathetic, and professional attitude towards customers at all times. Demonstrate the ability to multitask, set priorities, and manage time effectively. Job Bachelor''s degree required. Previous experience in an email customer support role, preferably in NBFC/Bank email process. Ability to work in a fast-paced environment and adapt to different personality types. Strong communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive information. Familiarity with CRM software and technology is an added advantage. Relevant experience0 to 3 years. Additional Info The selected candidate will be working in a dynamic and supportive environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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1.0 - 4.0 years

2 - 5 Lacs

Pune

Work from Office

-Salary :-22k In - Hand + Performance Incentives + Client Incentives +Night Shift Allowance International voice -5 days working & 2 Week-Offs -Free Pick & Drop Facility -For More Info Call OR What's App Ayush @ 7620801051 Email:- ayush.ghrs@gmail.com Required Candidate profile Any graduate Fresher (Excluding BE, BTECH, BPHARMA) Excellent Communication Skills in ENGLISH is mandatory Age - 21 and above. Perks and benefits Performance Bonus Incentives+ Night Shift Allowanc

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0.0 - 3.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Job description Greetings From [24 ]7.ai Location : Bangalore( Marathahalli) Mention HR vaishnavi- ARC141 on top of your resume & Mention at Registration Desk We have huge openings for international voice, semi voice & non voice process interested candidates can apply Come directly to office and attend the interview by mentioning HR Vaishnavi as your Referral name and mention Reference Code - ARC141 on top of your resume Mode Of Interview - Face to Face Interview (No Virtual Interview) Note: Interested Candidates can directly call or WhatsApp HR vaishnavi on 6282544480 Candidates can also walk -in directly by mentioning my name HR Vaishnavi on top of the resume Point of Contact - HR vaishnavi Reference Code - ARC141 Roles and Responsibilities: An International Process Job is a job where the executives are assigned to handle the calls and emails from customers in different countries, particularly the U.S, UK, Canada, Australia etc. These jobs include product and service support or technical support in which the customer is calling or sending an email to solve an issue. Note: If you had already attended the interview with 247.ai in recent 30 days, please attend after 30 days - Interview Cooling Period We are looking for an immediate joiner Since its an International Process, Shifts are Rotational Night Shift Should have good verbal & written communication in English Please carry your Aadhar card and Resume for interview Dont forget to mention HR Vaishnavi on Top of your resume - For Gate pass & Registration Process Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills. Able to interact with customers Call / Chat, should be able to answer servicing questions. Salary: INR 2,53,772 - 4,00,000 LPA + Incentives + Goodies Age limit: 18+ to 30 years below. 5 Days working 2 days Rotational week off. Should be flexible with shifts (early morning, Night and Rotational Shift) Benefits: Two-way cab facility Door step pickup & drop (Max 24 Kms) Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones Eligibility Criteria: PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, B.tech, BA and Postgraduate MBA/MCOM) freshers and experienced can apply. HR Vaishnavi [24]7.ai - Bangalore Call/whatsapp - 6282544480

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0.0 - 3.0 years

2 - 6 Lacs

Pune

Work from Office

Shift Timings US Shift|Management Level Analyst| Travel Requirements - NA As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

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0.0 - 3.0 years

2 - 6 Lacs

Mumbai

Work from Office

Job Description: Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

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0.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Hiring for Content Moderation roles || Hyderabad location Candidate should be able to read/speak and understand both Hindi and English languages. Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English+Hindi (Canddiate should be fleunt in both Hindi and English languages) Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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0.0 years

1 - 2 Lacs

Warangal

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Process Associate, Customer Service- Content Curation Responsibilities Strong attention to detail to identify and fix errors and share feedback/insights Focus on accuracy/eye for details Ensure logical and meaningful review of url content curation High quality of extraction of content delivered consistently Domain expertise to work like a subject matter expert and challenge what seems incorrect Adapt and deliver high quality extraction with accuracy, commitment, and consistency Excellent time management skills to help increase the number of extractions Decision making skills to understand the concepts of identifying if a website is/is not extractable Extremely proactive and organized with a track record of success in a team environment Qualifications we seek in you! Preferred qualifications Good understanding on Digital Marketing and Ads ecosystem Fair knowledge of websites, understanding the business objective and how to navigate to obtain desired information Customer Service background and Digital Marketing experience will be an added value Strong Logical/ Analytical skills Minimum qualifications Any Graduate Strong Communication Skills (verbal and written) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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0.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 4th July 2025 Candidate should be able to read/speak and understand both Hindi and English languages. Walk-In Date: 4-July-2025 (Friday) Walk-in Timings: 1 PM - 2 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English+Hindi (Canddiate should be fleunt in both Hindi and English languages) Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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0.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 3rd July 2025 Candidate should be able to read/speak and understand both Hindi and English languages. Walk-In Date: 3-July-2025 (Thursday) Walk-in Timings: 11:30 AM - 1:00 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English+Hindi (Canddiate should be fleunt in both Hindi and English languages) Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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0.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 2nd July 2025 Walk-In Date: 2-July-2025 (Wednesday) Walk-in Timings: 1 PM - 2 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English, Hindi+English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Candidate should be able to speak/read and understand either Hindi+English or only English language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Process: Zee5 Chats & Email - Min HSC candidates can apply - Candidate should be able to read, write and Speak Good/excellent English - Salary up to 25,000 Male Candidates Candidate should be ok with the Night shift (5:00 TO 2:00 AM) Required Candidate profile - Immediate Joiner - 1 Rotational Week off - Up to 25,000 (Salary will be closed on the basis of the candidate’s skillset and previous package) More Detail Call:-HR Rohan:- 8177871758

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1.0 - 4.0 years

2 - 4 Lacs

Gurugram

Work from Office

Hi , We are looking for a detail-oriented and customer-focused Email Support Executive to join our team. In this role, you will be responsible for responding to customer inquiries, resolving issues, and ensuring customer satisfaction through timely and professional email communication. Key Responsibilities: Respond promptly to customer inquiries received via email. Understand customer issues and provide accurate, valid, and complete information. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and selecting the best solution. Document all interactions and maintain detailed records of customer communication. Follow up with customers to ensure their issues are resolved satisfactorily. Collaborate with internal teams such as Sales, Technical Support, and Product Development to resolve complex queries. Maintain a high level of professionalism and empathy in every interaction. Meet performance metrics such as response time, resolution time, and customer satisfaction scores. Requirements: Bachelors degree or equivalent experience preferred. 1-3 years of experience in a customer support or service-related role (email-based preferred). Excellent written communication skills in English. Strong problem-solving skills and attention to detail. Ability to multitask, prioritize, and manage time effectively. Familiarity with customer support tools (e.g., Zendesk, Freshdesk, Help Scout) is a plus. Basic knowledge of [industry/product] is a plus. Preferred Skills: Patience and empathy in dealing with customers. Ability to stay calm under pressure. Strong organizational and documentation skills. Proactive approach to identifying and solving recurring customer issues. Role & responsibilities Preferred candidate profile

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1.0 - 5.0 years

2 - 4 Lacs

Gurugram

Remote

Hi , We are looking for a detail-oriented and customer-focused Email Support Executive to join our team. In this role, you will be responsible for responding to customer inquiries, resolving issues, and ensuring customer satisfaction through timely and professional email communication. Key Responsibilities: Respond promptly to customer inquiries received via email. Understand customer issues and provide accurate, valid, and complete information. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and selecting the best solution. Document all interactions and maintain detailed records of customer communication. Follow up with customers to ensure their issues are resolved satisfactorily. Collaborate with internal teams such as Sales, Technical Support, and Product Development to resolve complex queries. Maintain a high level of professionalism and empathy in every interaction. Meet performance metrics such as response time, resolution time, and customer satisfaction scores. Requirements: Bachelors degree or equivalent experience preferred. 1-3 years of experience in a customer support or service-related role (email-based preferred). Excellent written communication skills in English. Strong problem-solving skills and attention to detail. Ability to multitask, prioritize, and manage time effectively. Familiarity with customer support tools (e.g., Zendesk, Freshdesk, Help Scout) is a plus. Basic knowledge of [industry/product] is a plus. Preferred Skills: Patience and empathy in dealing with customers. Ability to stay calm under pressure. Strong organizational and documentation skills. Proactive approach to identifying and solving recurring customer issues. Role & responsibilities Preferred candidate profile

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1.0 - 6.0 years

2 - 3 Lacs

Kolkata, Lucknow, Delhi / NCR

Hybrid

Greetings from Reliance Jio! We are currently hiring for the position of Customer Service Executive ( Work from Home) A personal laptop and reliable broadband connection are mandatory. Excellent command of the English language both written and verbal. Minimum 1 year of experience in a Customer Service process (Voice or Non-Voice), in either Domestic or International BPO. Fresh graduates or undergraduates with exceptional communication skills are welcome to apply. Willingness to work in rotational shifts, including night shifts, with one rotational weekly off. Immediate joiners preferred . Rotational shifts, including night shifts. Shift timings may vary based on business requirements. How to Apply: T o apply, please send your resume via WhatsApp to the contact number below. Include your Name, Contact Number, and Current Location in your message. Contact Shraddha 9653300508 Please contact between 11AM to 6PM (Monday to Saturday)

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2.0 - 4.0 years

2 - 6 Lacs

Pune

Work from Office

Inbound / CHAT / Customer Operations Shift Timings US Shift|Management Level Analyst| Travel Requirements - NA Job Description: As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

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3.0 - 7.0 years

3 - 8 Lacs

Noida

Work from Office

Deep knowledge of the email stack Have 3+ years of email systems experience: SMTP, POP, DNS, SPF, DKIM, DMARC, RBL, CAN-SPAM Knowledge of email deliverability, IP reputation, blocklists Experience with deployment and in structure management tools Exp with cloud-first monitoring, logging, and alerting infrastructure that support 24/7 enterprise platforms. Like working on small, autonomous agile teams Knowledge of advanced email features Experience 3 - 7 Years Industry IT Software - Others Qualification Other Bachelor Degree Key Skills SMTP DNS POP IP Email Engineer Verp Email Support Executive Email Support

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0.0 - 2.0 years

0 - 3 Lacs

Mumbai Suburban, Thane, Navi Mumbai

Work from Office

Respond to customer queries via phone, email, or chat Provide product/service information and support Resolve issues promptly and professionally Maintain accurate customer interaction records Meet service quality and response time targets Required Candidate profile Collaborate with teams to improve customer experience Perks and benefits slary+attractives incetives & bonus

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0.0 - 5.0 years

1 - 4 Lacs

Kolkata, Rajarhat, Bidhan Nagar

Work from Office

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 6296317938, 9147047911, 9147047910 Incase if you are not getting any response than please WhatsApp your cv for further process 9674757948 Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake City Kolkata - 700091 Eligibility: Under Graduates and pst-graduateso can apply. ( Pursuing candidates are not eligible)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Call & WhatsApp No: 6296317938, 9147047911, 9147047910 Incase if you are not getting any response than please WhatsApp your cv for further process 9674757948 Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake City Kolkata - 700091 For more 1000+ Jobs opportunities you can follow our Intagram Page WhatsApp Group & Channel: www.instagram.com/hbrjobs https://chat.whatsapp.com/HSBUMVixr1W8zLPofXpjyu https://whatsapp.com/channel/0029Va7uwmAJ93wSueS1oJ05

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0.0 - 5.0 years

1 - 5 Lacs

Gurugram

Work from Office

Exciting Career Opportunity with a Leading American Global Corporation Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7678572480, 7290845078, 9997196123, 9147047909, Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7678572480, 7290845078, 9997196123, 9147047909,

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0.0 - 2.0 years

1 - 4 Lacs

Mohali, Chandigarh, Panchkula

Work from Office

International customer service: Work from office Location-Mohali chandigarh Rotational shifts Voice Process Salary-15K CTC - 35K CTC 12th or Graduate required 5.5 days working Cab facility for girls Call me 9781021114, 9988353971, 9988350971, 01725000971 WhatsApp number 9781021114 Required Candidate profile Good communication skills in English Hindi language Flexible with 24*7 shifts Performance based incentives Rotational off's Options for promotion

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