Education Counsellor/Consultant – Special Needs

Job Title: Education Counsellor/Consultant – Special Needs

Industry Type: Education

Department: Sales & Business Development

Employment Type: Full Time, Permanent, Remote

Company Overview:

India Market Entry (IME) is a leader in market entry strategy and business expansion in the Education Sector in India. We excel in assisting international clients to establish themselves in the Indian market. Our mission is to be an unwavering partner in realizing business aspirations in India's economy. IME is seeking a dedicated and compassionate Education Counsellor/Consultant – Special Needs to join our team. This role is pivotal in supporting students with a range of special educational needs—including learning disabilities, behavioral challenges, and physical or mental impairments. The ideal candidate will develop and implement Individualized Education Plans (IEPs) and ensure that students receive the necessary academic, emotional, and social support to thrive.

About the Client: Bright Heart Education:

"Bright Heart Education is a London-based ,SEN-focused tutoring agency offering a more nurturing approach to tuition. Its nurturing approach boosts learning and confidence. It recently won the Tuition Business of the Year award and is an accredited National Tutoring Program (NTP) provider. Bright Heart helps students with learning challenges/SEMH needs, those lacking confidence/motivation, and those who have fallen behind in school. It also provides homeschooling tuition. Its team is passionate about helping students achieve their potential. Its education experts take the time to fully understand students' unique learning needs to provide well-matched tutors and tailored tuition. The company provides experienced, carefully vetted, and trained SEN tutors who embody Bright Heart's student-centered approach."

Key Responsibilities:

• Generate leads, initiate cold calls to potential customers to introduce and promote our products/services.

• Handle inbound calls , address customer inquiries, provide solutions and close sales.

• Track and follow up on leads, ensuring all prospects are contacted in a timely manner.

• Maintain accurate customer records and update CRM systems regularly with interaction details.

• Counsel the parents, based on detailed assessments evaluating students’ educational needs, strengths, and areas of development.

• Develop and implement personalized Individualized Education Plans (IEPs) tailored to each student’s specific requirements and learning goals.

• Create, modify, and adapt teaching materials to accommodate various learning abilities and styles.

• Collaborate with general education teachers, therapists, administrators, and families to build a strong support network.

• Participate in ongoing training and professional development activities to stay current with best practices and legal updates in special education.

Required Qualifications:

• Bachelor’s or Master’s degree in Special Education or a closely related field.

• B.Ed. in Special Education (Mental Retardation - MR)/B.Ed. (General) with a one-year Diploma in Special Education (MR)/B.Ed. (General) with a two-year Diploma in Special Education (MR) will be an added advantage.

• A minimum of 5 years of proven experience of counselling parents with special needs children , including learning, behavioral, and developmental challenges or a similar profile.

• Solid understanding of special education laws, frameworks, and inclusive teaching practices.

• Excellent interpersonal and communication skills for effective collaboration with families and multidisciplinary teams.

• Demonstrated patience, empathy, and a genuine passion for helping students reach their full potential.

• Working knowledge of CRM tools is required.

• Willingness to explore new opportunities and expand the clientele

• Self-motivated and able to work independently

• Minimum 3+ years of working experience in a remote setup