Ecommerce Manager

Roles and Responsibilities:

Projection & Fulfillment

·      Ensure channel level customer availability rate at more than 95%

·      To work closely with the internal team (Plant team, Finance, marketing & category, and logistics) and ensure adherence to processes.

·      Working closely with the external party vendor (planning, purchasing, and warehouse teams) of all the partners to ensure a smooth flow of operations.

·      To ensure production planning for required stocks to be arranged for all the channels, communicate the unavailability of products to all key stakeholders.

·      Coordinate with various stakeholders to obtain the Purchase Orders in time, along with POD copies.

·      Implementing crate tracking & supply scheduling for the respective channels across the entire AK HLA department.

·      Maintain a healthy relationship with the warehouse in charge across all the HLA platforms.

·      Regular follow-up with the supply chain team regarding timely deliveries, short supplies, credit notes & miscellaneous rejections. 

·      Strategizing & Executing HLA (BTL Activity), Sampling activities etc.

• Maintain excellent relationship with assigned e-com partner ( Amazon FAB & ARIPL)
• Avoid stock-outs through effective inventory planning
• Track the deliveries and short supplies if any