214 Dispute Resolution Jobs - Page 3

This role is responsible for leading the Trade Settlements team, ensuring accurate and timely entry and processing of commodity purchase and sales contracts, managing shipment execution, customer pricing, claims, and settlements in SAP GTM. It serves as a key liaison between customers, logistics, credit, and trading functions while ensuring high standards of service, performance, and compliance. Main Accountabilities Contract and Order Management Oversee accurate and timely input and amendment of purchase/sales contracts in SAP GTM Supervise creation of load orders for Truck, Rail, and Barge movements Review and approve pricing application and updates for customer contracts Monitor ticket creation and application in SAP to ensure correct documentation Shipment & Execution Coordinate with logistics for scheduling and execution of shipments Ensure timely processing of shipping documents and invoices Manage execution-related queries and disputes with internal and external customers Claims & Settlements Administer freight adjustments and quality claim settlements (e.g., NOPA claims) Collaborate with commercial and credit teams to resolve financial discrepancies Review and validate payment proposals and assist in reconciliations Reporting & Compliance Generate daily, weekly, and monthly reports on trades, settlements, and open items Track open Accounts Receivable balances and liaise with commercial team for resolution Ensure compliance with audit and documentation requirements in SAP and MDG systems Team Leadership & Stakeholder Coordination Lead, mentor, and manage a high-performing trade support team Monitor team KPIs: accuracy, turnaround time, customer satisfaction Plan team rosters and shift schedules to support time zone coverage, including US operations Act as escalation point for complex trade and customer issues Maintain strong relationships with internal departments and external partners Required Skills & Competencies Technical Skills Experience in trade execution, settlements, finance, or customer service in commodity or agri-business sectors Proficiency in SAP (GTM, Analyzer), SharePoint, Salesforce, MS Excel, and MDG tools Knowledge of shipment logistics, documentation, and financial claims processes Behavioral & Leadership Skills Strong leadership and team management experience (510 years) Ability to coach, mentor, and manage cross-functional teams Strong interpersonal and communication skills Attention to detail and data accuracy Strong decision-making and problem-solving ability Flexible and adaptable to dynamic business and market needs Preferred Qualifications Knowledge of foreign languages (optional, but an added advantage) Experience in continuous improvement or transformation projects Exposure to customer-facing roles in shared services or trading environments

This Trade Support position is part of a business team that serves as the liaison between the customer, logistics, credit, and the commercial trading group. Trade Settlements Expert is responsible for responding to customer inquiries in a timely, efficient, and proactive manner, using each customer contact as an opportunity to display Bunge s commitment to provide excellent customer service. Main Accountabilities: Receive and process customer requests to schedule shipments and process them by entering them into SAP GTM, communicating the load order to Rail team and crush plant, and communicating load order numbers back to the customer base as necessary Work with the appropriate commercial team when customer contract pricing is needed for a shipment and match those pricings to the load orders for application Apply shipment tickets to contracts in SAP GTM Ensure all charges and expenses have been correctly added to the tickets and create invoices in SAP GTM on a daily basis Process and verify that all shipments have been invoiced each day. Handle dispute cases, including corrections of shipment and invoices as necessary Reporting of open Accounts Receivable balances and distribute to the commercial team for action. Education & Experience: bachelors degree in Business or associated field, such as Finance and Accounting or Marketing Experience in agribusiness or related industry a plus Strong attention to detail, problem solving, prioritization and organizational skills Excellent interpersonal and communication skills; verbal, written phone/email etiquette skills

This Trade Support position is part of a business team that serves as the liaison between the customer, logistics, credit, and the commercial trading group. Trade Settlements Expert is responsible for responding to customer inquiries in a timely, efficient, and proactive manner, using each customer contact as an opportunity to display Bunge s commitment to provide excellent customer service. Main Accountabilities: Receive and process customer requests to schedule shipments and process them by entering them into SAP GTM, communicating the load order to Rail team and crush plant, and communicating load order numbers back to the customer base as necessary Work with the appropriate commercial team when customer contract pricing is needed for a shipment and match those pricings to the load orders for application Apply shipment tickets to contracts in SAP GTM Ensure all charges and expenses have been correctly added to the tickets and create invoices in SAP GTM on a daily basis Process and verify that all shipments have been invoiced each day. Handle dispute cases, including corrections of shipment and invoices as necessary Reporting of open Accounts Receivable balances and distribute to the commercial team for action. Education & Experience: bachelors degree in Business or associated field, such as Finance and Accounting or Marketing Experience in agribusiness or related industry a plus Strong attention to detail, problem solving, prioritization and organizational skills Excellent interpersonal and communication skills; verbal, written phone/email etiquette skills

Description We are seeking a Chargeback/Dispute Management Executive to join our dynamic team in India. The ideal candidate will be responsible for managing chargeback and dispute cases, ensuring timely resolution, and analyzing data to prevent future occurrences. This role requires a detail-oriented individual with strong analytical and communication skills. Responsibilities Managing and resolving complex customer complaints and disputes Investigating customer complaints and disputes thoroughly to understand the root cause Collaborating with relevant internal departments or staff to gather information and clarify details related to disputes Facilitating negotiation and resolution discussions between conflicting parties Developing and implementing solutions to resolve complaints and disputes Documenting all actions taken during dispute resolution processes Ensuring compliance with laws, regulations, and company policies during dispute resolution processes Providing feedback and recommendations to management to help prevent future disputes Training and guiding staff on dispute resolution techniques and procedures Creating reports summarizing dispute resolution outcomes and trends

We are a Mumbai based dispute resolution law firm. We are hiring for the position of a junior associate. The role is for a mix of litigation and non litigation. The exposure is in various courts and tribunals. The candidate will be required to conduct legal research, legal drafting of court / arbitartion pleadings, appear alone or with counsel. Draft legal opinions. The candidate should have a long term approach and be goal oriented with a good command over english and a good academic background. Qualified advocate with upto 2 years experience Education- Law Graduate (III Year Course / V Year Course / Post Graduates)

Skill required: Order to Cash - Collections Processing Designation: Service Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The Global Training Lead role is expected to lead the global training team for the process across multiple locations. Coordinate and oversee internal and external Training operations. In addition, this position establishes and manages relationships between the CD team, Key internal Customer, Clients and other stakeholders. This position also promotes a team-oriented environment through people development, strong leadership, continuous improvement, and cross-functional support.Primary responsibility is to ensure a training and development strategy for the company to support the companys business plan and to ensure that the employees have the necessary skills Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Ability to handle disputesCollaboration and interpersonal skillsCommitment to qualityCorporate planning & strategic planningProblem-solving skillsTo provide, manage and lead a comprehensive training and development services team to the process and client to ensure that all staff achieve high professional standards and that they have the necessary skills to help the company attain its strategic objectives and service deliverables8 to 10+ years of experience in a learning organization within an operations setting8+ years of people management experience in leading teams5+ years of instructional design, performance support, and learning effectiveness measurementExperience communicating results of technical analyses with non-technical partners and leadership teams to influence the strategy of those teamsExperience identifying and implementing learning modalities at scale including blended, digital self-paced/eLearning, coaching models, video-based learningExperience working with Operations and/or Customer Support teams and knowledge of the learning challenges faced in these environmentsExperience managing and growing global teams, while keeping pace with changing policies and standardsExtensive training experience Understanding of training tools, techniques, trends and theories. Instructional Design - Experience in design and development of training contentExcellent Communication Skills orally and in writingClient handling skillsCrisis handling skillsNegotiation skillsPresentation SkillsComputer/ MS Office skillsExcellent Documentation skillsTrend analysis and reportingPeople Management skillsCritical problem solving and issue resolutionTeam supervisionPeople Development Feedback & CoachingAbility to multi-taskBehaviors key to the success of this position are:Continuous improvement focus result orientedMotivationAbility to Plan and PrioritizeConfidence Analytical thinkingPositive outlookCreative and innovative approachAdaptabilityAbility to exercise sound judgment within established guidelinesRelationship PartneringComposureAn eye for quality and speed of execution Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsManage the end-to-end Global Learning and Development strategy and executionOversee performance of the Training Manager, Trainers KMs, all training related performance metrics as well as the Training metrics across multiple regions within their specific Service ProviderImprove, align, and maintain on-boarding and training programs across multiple regions within their specific Service ProviderCommunicate critical feedback and best practices from all regions to their Global Training Team POCsPerform global, regional, and site audits as required across multiple regions within their specific Service ProviderDefine and execute the learning strategy across multiple regions within their specific Service ProviderDevelop and implement Training Team staffing plans in liaison with Training Managers, and lead the OS Training team performance across multiple regions within their specific Service ProviderReport on qualitative and quantitative metrics regarding training, Training DMR metrics, and training sites performance across multiple regions within their specific Service ProviderFollow change management processes for routine changes across multiple regions within their specific Service ProviderSeek feedback from Service Provider QTP Leads and Senior Agents, OS Trainers and OS Trainees to ensure continuous improvement of the Facebook Global Training programEnsure adherence of Training Team Key Performance Indicators across multiple regions within their specific Service ProviderAttend all Train the Trainers and training related meetings with Facebook training team Attend and participate on Global Quality Calibration Session within their specific Service ProviderAttend Weekly Business Reviews, and Monthly Business Reviews Qualification Any Graduation

About This Job: The Manager should understand the business of the Company and should be thorough with the business requirements vis--vis the land related agreements/ documentation, healthcare sector business and support the revenue generating initiatives proposed by the internal business teams by extending the necessary legal support. Job Responsibilities The Managers primary responsibilities shall include: In-depth working knowledge of business requirements including all the legal provisions and aspects of real estate, commercial law, healthcare sectors vis--vis its applicability. To carry out legal drafting of the legal agreements for various commercial transactions like land related (purchase and sale documentation), leases, license agreements, Shareholders Agreements, Joint Development Agreements, RFPs, MoUs etc. To carry out title due diligence for proposed land acquisitions by the Company. To coordinate with the internal teams and participate in the negotiation of contracts/agreements and provide complete legal support in drafting, vetting and finalization of Agreements. To provide necessary legal support to all the business segments of the Companies including Real Estate, Infra, Healthcare Sector and Pharma. To respond to the queries from internal and external parties vis--vis the agreements/draft agreements. Responsible to ensure that the Company and its Subsidiaries, Joint Ventures are in compliance with all the Applicable Laws i.e., statutory, regulatory and contractual. Will be involved in Litigation Support Job Requirement: Should be proficient in MS Word, MS Excel and MS Power point. In-depth working knowledge of all the laws/acts and their applicability to the business. In-depth knowledge of different methods of dispute Resolution and alternative dispute resolution mechanism. The ability to set work priorities; The ability to systematically think through a problem and its component parts, garner relevant information and not taking things at face value. Ability to move from linear to lateral thinking. The ability to identify solutions Exploring different options in gathered information.

Job Responsibilities: Monitor and manage accounts receivable to ensure timely payments. Contact clients with overdue accounts through phone, email, or letters. Negotiate payment terms and arrangements with customers as required. Maintain accurate and up-to-date customer account details in the system. Ensure customers adhere to agreed-upon credit terms and conditions. Prepare and deliver weekly/monthly reports on aging accounts and overdue invoices. Report on bad debt levels and take necessary actions to mitigate risks. Investigate and resolve customer disputes related to payments. Collaborate with sales and customer service teams to improve collections. Identify and escalate high-risk accounts for legal action or third-party involvement when necessary. Maintain comprehensive records of all communications and actions for each account. Skills & Knowledge: Proficiency in Tally and MS Office (Excel, PowerPoint). Strong understanding of credit control procedures and best practices. Ability to manage multiple accounts and work effectively under pressure. Excellent communication and negotiation skills. Proficiency in English (Good verbal and written skills).

Campaign Planning and Validation: Review and validate plans from stakeholders and coordinate as needed. Prepare a Material Requisition (MR) based on detailed plans for various channels and publications. Liaise with relevant teams to resolve any discrepancies in Purchase Order (PO) details. Campaign Creation and Execution: Cross-check vendors for each channel or publication before updating the system. Generate Media Plans with schedules, estimates, and Release Orders (RO). Process RO generation after securing client approval. Ensure accurate and mandatory updates of GST and POS numbers for all monthly ROs, and share the ROs with vendors. In-flight Management: Track the login status of activities from all channels and publications. Maintain meticulous records to support revenue validation and audit readiness. Prepare a liability sheet for all plan revenue/POs and maintain trackers for all media activities for financial tracking and reporting. Billing: Follow up on logs fortnightly to keep the system updated for timely billing. Monitor each spot with relevant TAM IDs . Follow up with TAM/channels for missing data. Raise disputes with channels if spots are not aired as per the RO/deal, or if there are discrepancies in time bands or duration. Coordinate with the Billing team to resolve issues based on exception reports, and follow up on revised vendor invoices, credit notes, or channel recordings. Share all supporting documents like client approval, estimate copies, and POs with the Finance/Commercial Team to support billing. Remove confirmed junk/unwanted spots after confirmation from Finance Plus. Monitor digital activities daily after receiving billing instructions (BI) and reports from the Business/Activation team. Resolve vendor queries regarding billing and disputes on a day-to-day basis. Follow up regularly to ensure billing is closed on time.

What does a successful Business Sales Manager do at Fiserv Experience in sourcing new Enterprise clients for Fiserv. Proactively identifying opportunities within the enterprise segment, targeting large-scale merchants and strategic accounts. Nurturing relationships with key decision-makers, understanding their business objectives, and pain points. Collaborating with internal teams, develop comprehensive solutions that deliver measurable value to clients. Customize solutions to meet unique client needs and ensure favourable contract negotiations. Focus on pipeline management by providing accurate forecasts to senior management while staying informed about market trends and competitor activities to inform strategic decisions. What will you do: Source new Enterprise merchants for Fiserv. Grow the wallet share for the existing portfolio assigned to you. Ensure commercial & contractual closure with merchant partners. Sell VAS services to existing & new clients. To liaise with channel partners to generate leads for merchant sourcing. Handling Portfolios and serving queries of customers.

What will you do Perform chargebacks efficiently to meet SLAs. Handling advance dispute stages like Arbitrations/Compliance filing. Preparing and sending chargeback reports as per client requirement. Checking and reconciling chargeback financials within area of responsibility. Identify discrepancies in processing & implement fixes. Collecting and analyzing data files to identify trends, patterns, anomalies, and other helpful information. Daily check lists, whilst meeting our contractual SLAs. Carrying out any other activities allocated to the role. What will you need to know Minimum 3-4 years of working experience in Finance / Banking industry or others that relate to Acquiring Chargebacks processing, Banking & Payment and settlement operation functions. Proven understanding of Chargeback related knowledge such as Scheme incoming/outgoing files, skillset to read and understand the chargebacks, using merchant evidence to prepare rebuttal and case defence. Card operations debit card / credit card/ prepaid card, POS, transaction flow etc. Good interpersonal skills and the ability to multitask in a demanding and fast paced environment. What will be great to have Demonstrable analytical and problem-solving skills. Proven ability to handle time critical and deadline orientated workload. IT Skills - Excel, Word, Outlook, familiarity with process improvements and AI options Query Management.

Roles and Responsibilities: Location : Hyderabad Department : Legal & Compliance Experience : 2- 8 years Industry : Infrastructure / Real Estate / Construction We are looking for a dynamic and experienced Legal professional to manage and lead all arbitration matters related to infrastructure projects, including handling claims, preparing legal documentation, coordinating with external counsels, and ensuring compliance with contractual and legal frameworks. Key Responsibilities: Manage end-to-end arbitration proceedings including drafting of pleadings, statements of claim/defence, witness statements, and other submissions. Provide legal advice on contract interpretation and enforceability of claims. Assist project and commercial teams in developing and defending claims related to delay, cost escalation, and scope changes. Review and draft settlement agreements and dispute resolution clauses. Analyse legal risks in ongoing and potential disputes. Proactively identify and mitigate legal risks in project execution. Maintain a repository of past arbitration cases and legal precedents. Work closely with internal departments (Project Management, Contracts, Commercial, Finance) to gather inputs and documentation. Key Requirements: LL.B. (mandatory), LL.M. (preferred) from a recognized university. Specialization in Arbitration or Construction Law is a plus. 2- 8 years of legal experience with a minimum of 5 years in arbitration/dispute resolution, preferably in infrastructure, construction, or EPC sectors. Strong knowledge of arbitration laws (e.g., Indian Arbitration Act, UNCITRAL rules). Excellent drafting and negotiation skills. Ability to interpret complex commercial contracts. Strong communication and stakeholder management skills.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

India Operations team works on Debt Management / Collections, Account Receivables, Governance & IS Enablement, Warehouse & Logistics and Revenue Assurance. Debt Management / Collections Responsible for collection plan vs achievement, reducing balance sheet exposure, reducing gross debts & reducing DSO Claims Submissions Customer follow ups Dispute resolutions Reconciliations EFT allocations Updating RMS LD declarations Raising CNR Governance & IS Enablement Tools - RMS, LD, SOX Audits MIS, EFTs, DN, Prelegal Not Committed Debts Support HC Validation and Control Seat Optimization and Control Vendor Payment DLP incident closures Demand Notices Payment reminder requests Account Receivables LD PDD FTDS WCT C-Form GST Legal Revenue Assurance Timely invoicing/Billing to avoid the revenue leakage, on time billing which will enablerevenue recognition in same Quarter To Estimate quarterly revenue WBS wise with carry forward, Renewals, New Book and Bill To prepare Revenue dependency list related to pending Renewal PO, Project signoff, Resources deployment and Pending Billing and follow-up with Sales and PM's for its closure during the quarter. Ensure all the orders are uploaded in RR Portal & ensure all efforts are updated during month and quarter closure. Tracking >90 days reversals for T&M and AMC cases To track Project based billing and milestone Flash weekly report on Revenue, Billing and Unbilled Warehouse & Logistics Responsible for products operations to fulfil customer orders pan India Responsible for end user spares & enterprises spares support for annuity biz CIS Mandatory Skills: IT Operations Management. Experience3-5 Years.

Job Details: Job Level: 2A Designation: Senior Process Executive Experience: 1 to 2 years Location: Bangalore (Work from Office) Shifts: Flexible to work with any shift Job Summary: As a Senior Process Associate in the Fraud and Dispute Process team, you will play a critical role in managing, analyzing, and resolving fraud and dispute cases to protect Mastercard and its stakeholders from financial losses. You will be responsible for ensuring compliance with regulatory requirements and Mastercard policies while maintaining a high standard of quality and accuracy in case handling. About Mastercard: Mastercard is a global technology company in the payments industry, connecting consumers, financial institutions, merchants, governments, and businesses worldwide. We are committed to ensuring secure and efficient transaction processing, fighting fraud, and providing exceptional customer service. Key Responsibilities: Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution according to defined SLAs. Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities. Collaborate with cross-functional teams, including fraud prevention, risk, compliance, and customer service teams, to ensure seamless case resolution. Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies. Provide detailed and accurate documentation of case outcomes and escalate complex or high-risk issues to the team lead or manager. Ensure adherence to Mastercards operational guidelines, compliance standards, and regulatory requirements in all case handling. Mentor and support junior associates by sharing best practices and providing guidance on complex cases. Contribute to continuous process improvement initiatives to enhance fraud detection and dispute resolution efficiency. Communicate effectively with internal and external stakeholders, maintaining professionalism and confidentiality at all times. Qualifications & Skills: Any Graduate Minimum 1-3 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry. Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies. Analytical mindset with the ability to interpret complex transaction data and detect irregularities. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment. Ability to handle confidential information with integrity and discretion. Flexibility to work in shifts (if applicable). Preferred: Certification in fraud prevention or risk management (e.g., CFE, CFCS). Experience with chargeback processing and dispute lifecycle management. Familiarity with regulatory frameworks such as PCI-DSS, GDPR, or equivalent.

Job Details: Job Level: 3A Designation: Process Specialist Experience: 2 to 4 years Location: Bangalore (Work from Office) Shifts: Flexible to work with any shift Job Summary: We are seeking a detail-oriented and analytical Process Specialist to join our Dispute Management team, specifically focused on the MasterCard Dispute Process . This role is responsible for handling end-to-end chargeback and dispute processes in compliance with MasterCard guidelines and timelines. The ideal candidate will have a strong understanding of payment card industry rules and dispute lifecycle management, with a focus on delivering exceptional service and minimizing financial loss. Key Responsibilities: Dispute Case Management: Process incoming MasterCard dispute cases, chargebacks, representments, pre-arbitration, and arbitration claims in accordance with network rules. Rule Compliance: Ensure full adherence to MasterCard regulations, internal compliance standards, and service-level agreements (SLAs). Documentation & Evidence Gathering: Collect and compile necessary documentation and transaction data to support or defend dispute claims. Communication: Coordinate with issuing/acquiring banks, merchants, internal teams, and MasterCard representatives to resolve disputes effectively. Reporting & Analysis: Generate and review regular reports on dispute trends, win/loss ratios, and root cause analysis to identify improvement opportunities. Process Improvement: Recommend and assist in the implementation of process improvements to enhance efficiency and accuracy. Training & Mentoring: Support training efforts for new hires or junior staff on dispute processes and updates in MasterCard rules. Qualifications & Experience: Any Graduate 2+ years of experience in chargeback/dispute resolution, preferably with MasterCard. Strong knowledge of MasterCard chargeback regulations and dispute lifecycle. Experience working with dispute case management tools and banking systems. Proficiency in Microsoft Office Suite (especially Excel and Outlook). Skills & Competencies: Excellent attention to detail and accuracy. Strong analytical and problem-solving skills. Good written and verbal communication skills. Ability to manage multiple priorities and meet strict deadlines. Team player with a proactive and process-oriented mindset. Preferred Qualifications: Prior experience in a BPO/Shared Services environment. MasterCard certification or formal training on dispute resolution (optional but preferred). Familiarity with Visa dispute processes (as a secondary skill).

Job Description : The tasks, roles and responsibilities pertaining to the job role of a Manager will include the following: Reviewing and finalizing transfer pricing documentation reports Identification of international transactions, computation of arms length price, selection of the most appropriate method, documentation and preparation of transfer pricing study reports Complete Transfer Pricing assignments which include benchmarking studies for various multinational clients Managing a team of Associates and Interns who would be working on specific clients related to the industry Assisting clients in transfer pricing planning Expands opportunities with existing clients, identifies and acts on referrals in relation to the Service Line Conducting economic analysis/ comparability analysis. Should be well versed in using Indian and foreign databases Preparing and reviewing technical submissions for assessments & appellate level Strategizing representing the client's case before the Tax Officer/ Appellate level Responsible for the complete execution of the assigned engagements. Coordinating with other Managers/Associate Directors on the planning and management of assignments. Providing timely and high-quality services and work products that exceed the clients expectations. Manage client relationship Developing strong working relationships with colleagues across service lines (tax, assurance, etc.) and across different office locations. Mandatory skill sets: Transfer Pricing Domestic Years of experience required: 5 to 7 Yrs Education qualification: CA Perks and Benefits As per industry standards

Job Summary We seek an experienced Salesperson to manage and grow our compressor sales business. The ideal candidate will have a strong background in sales, excellent communication skills, and the ability to build strong relationships with customers Responsibilities Based in Pune JOB RESPONSIBILITIES: Overall responsibility for full profit and loss accounts in Region, thru managing a team of 34 sales employees Develop regional strategy and business plans with support from regional teams to be submitted for approval by Leadership Team Understand, localize and implement market and distribution strategies and enterprise growth opportunities in line with MEIA ITS strategy and within appropriate levels of authority Set sales targets for each product line Overall responsibility for distribution management and distribution expansion for region- directing distribution teams, identifying gaps (revenue, product mix, geographical spread, underperformance of existing distribution channels, rationalization etc) Manage sales product mix for the Region Act as escalation point for customer issues and dispute resolution Conduct appropriate customer courtesy visits and solicit the Voice of the Customer Drive the expansion of new customer and installed bases Recruit, develop, motivate and manage the performance of team members in line with corporate policies and processes Competency development of team members. At times lead by example hand hold. Identify, recruit develop new distributors in vacant areas. Identify, manage and develop top talent in line with corporate policies and processes Reward and recognize the team in line with corporate policies and processes Provide monthly reporting on KPIs Provide monthly forecasting to Leadership Team (units and revenues) Present quarterly business review to Leadership Team for the Region Collect market intelligence from region to report back to Leadership Team Provide feedback and participation in new product development Present a monthly forecast by unit Remain up-to-date with and report on changes in competitor activity. Work closely with team and distributors to improve brand visibility. Basic Qualifications BE/B. Tech with 8-14 years of experience Must be known to the local areas/region Travel Work Arrangements/Requirements As per business requirements Key Competencies Must be able to communicate technological solutions not only to technical but to business users as well Understanding of the Sales Cycle and where the Sales Engineering Team is responsible Must excel in competitive situations with go getter approach. What we Offer 5 Days working Equity Stocks(Employee Ownership Program) Leave Enchashments

Cost Estimation and Budgeting: Preparing detailed cost estimates, budgets, and financial plans for construction projects. Tendering and Procurement: Preparing tender documents, evaluating bids, and managing the procurement process for materials and subcontractors. Contract Administration: Drafting, interpreting, and managing contracts, ensuring compliance and handling variations. Cost Control: Monitoring project costs, identifying and mitigating risks, and implementing cost-saving measures. Financial Reporting: Preparing regular financial reports, analyzing project performance, and advising on financial matters. Dispute Resolution: Assisting in resolving disputes between parties involved in the construction project. Risk Management: Identifying and assessing commercial risks associated with the project. Value Engineering: Conducting value engineering exercises to optimize project costs and performance. Post-Construction: Finalizing accounts, preparing documentation for tax reporting, and handling insurance claims. Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

What youll do on a typical day: As part of the rotation across all functions within FSS, you'll be working on a variety of tasks including managing assigned queues, resolving billing issues, initiating correction requests, validating invoices, and ensuring all necessary details are captured for timely customer payments. Ensure all requests are completed within the specified SLAs. Gain a comprehensive understanding of the billing process and the various updates that impact corrections across different functions. Collaborate with onshore teams to handle any ad-hoc requests that could affect revenue, gaining exposure to multiple processes within FSS. Support dispute resolution and provide timely responses to customer inquiries related to disputed accounts. Review accounts/statements for accuracy and initiate necessary corrections across different FSS functions. Conduct root cause analysis and implement solutions to prevent recurrence of issues. Ensure all documentation is accurately maintained and complies with company and audit requirements. Learn and adhere to company-specific SOPs and finance policies tailored for logistics and transportation clients. What you need to succeed at XPO: At a minimum, youll need: Flexibility to work in shifts based on the assigned process. A bachelor’s degree in accounting, Finance, or Commerce. 0 to 3 years of relevant experience in the logistics, transportation, or supply chain domain—preferably in Order to Cash (OTC) functions like billing or other customer-facing roles (preferred and not mandatory). Strong communication skills—both written and verbal—with a good grasp of grammar and clarity in written communication. Basic understanding of Windows and MS Office applications. Ability to take ownership and work independently with minimal supervision. Be part of something big.

Hiring for B2B collections role SALARY : 2 to 5 yeas expereince - 5 lpa 4- 8 years experiece - 7 lpa JOB REQUIREMENTS:- Excellent Verbal and Written Communications skills to handle NA region customers. Accounts Receivables Management Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues. Calling for payment on overdue invoices for buckets in scope Doing maintenance on the account Handling accounts / payment queries from accounts payable team Interaction with other teams - billing, originations etc. Payment application Handling disputes and resolution Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope. Basic Excel based reporting and analysis on assigned inventory. Daily task list wrt regular TCS activities Good negotiation skills Orientation and ability to handle customers questions with regards to accounts • Good domain or product knowledge Graduate with an exposure to B-2-B Collections environment Special Good Follow up skills with customer for all collections activities Handle customer questions & / or objections Language skill English NA Region. Strong analytical and Excel skills, including v-lookups and pivot tables Candidate must be okay with night shifts,5 days wfo and 2 fixed offs.

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. The Target Enterprise Services (TES) organization is close to the action when it comes to communicationwhether with guests or Target team members. From guest service professionals and product designers to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Targets distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed servicefrom the inside outthrough enterprise services our people can count on. Beyond our world-class service centers, there are many important challenges to be met in other TES teams like the TES Operations and Product Team, which plays at the intersections of process and technology, and Service Delivery Enablement which develops comprehensive service delivery strategies for our service centers. TES Product Design manages and grows loyalty, frequency and other marketing programs for all Payment Cards (FPSC, Gift Card). Our Bank Program and included credit risk and compliance functions manage Merchandise Finance, Capital Finance, Expense Management and Financial Goals and Forecasts. And the TES Controller heads up TES Accounting and Financial Operations, including Accounting and Control, Retail Bankcard Services, Target Card Services, Fraud Prevention & Dispute Resolution. As a Workforce Management Analyst , you will manage contacts and team member resources for Target service centers. Job duties may change anytime due to business needs Productivity Governance of Staffing Outlook & Optimizing staff productivity, while ensuring the integrity and accuracy of Service Center reporting Business Intelligence You will use strong critical thinking and decision-making skills to ensure that service level and productivity metrics are achieved. Business Health: Focus on optimizing Staff Productivity & communicating the good, bad and ugly & action plan with Service Center Leaders & Workforce Management business partners Analytical Analyzing volume trends, agent skills, and schedule effectiveness to develop strategies to provide top level service. Contingency Planning You will effectively execute contingency plans in the face of unexpected workflow changes or contact arrival patterns and sharing out Workforce Management system data with integrity and accuracy REPORTING/WORKING RELATIONSHIPS Reports to the Manager WFM TII Close partnerships with TES Service Center, HQ & TII SHIFT REQUIREMENTS: Able to work on holidays, and weekends 45 Hours/Week with any two consecutive weekly offs Rotational Shifts 24/7 primarily in evening and night shifts MINIMUM REQUIREMENTS Four year college degree or equivalent 4+ years of work experience in Contact Center Strong working experience of Call Center Forecasting, Capacity planning & Scheduling Exposure to Workforce planning tools e.g. IEX, NICE, Genisys etc. Demonstrated ability to work independently, take initiative and handle multiple tasks Ability to prioritize responsibilities, work under pressure and within time constraints Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions Strong technical skills, ability to work within multiple systems and proficiency MS Power Point, Advance excel, Data visualization tools e.g. DOMO DESIRED REQUIREMENTS: Strong PowerPoint Skills with the experience in creating storyboarding & business decks Expertise in integrating Excel with Python and utilizing macros for automation.

Current Designation: Sr. Executive - Claims Proposed Designation Senior Executive - Claims Department/Group: General Insurance Occupied by Location: Mumbai Kandivali Position Type: Full-Time Reports to: Operation Manager Positions Supervised Runner Internal Relation: CRM, Data Management, BDM. Dispatch Mandatory Skills: 1. Sharp Claims can be of various types 2. Empathy - Demonstrates an understanding of the situation and acts fast and cooperatively 3. Communication Skills - Good communication skills will allow the executive to communicate sensitively. 4. Problem Solving The unfortunate truth about this positions is that most of the time, you re dealing with people who have an issue or problem of some sort. 1. Knowledge Knows the various types of dispute resolution process that exist, understanding of what is meant by claims leakage and the different ways in which it 2. Process Oriented - Knows organisation s claims service management principles and procedures & complaints handling process and complaints referral procedure 3. Relationship Management: Able to get work done effectively with the surveyors and other external officers who may be involved in the claims management process. 4. Alert - Able to define fraud and to list the main indicators including any particular to the classes of business being handled. Job Description Role and Responsibilities: 1. Is responsible to examine, investigate & review clients claim in order to determine whether or not they are covered under a policy and to evaluate the extent of a settlement that the insurance company must pay. 2. Knows the organizational processes and procedures for discouraging, detecting and handling actual or potentially fraudulent claims 3. Knows organizational procedures for the appointment of experts/surveyors etc. 4. Reviewing insurance claims after they are submitted to make sure that proper filing procedures 5. Assist insurance adjusters with complicated or unusual claims. 6. Ensure that the costs of a particular treatment are reasonable depending on the diagnosis a patient received. 7. Depending on the findings, claims specialists guide the client if the claim may get denied, or it may go for further investigations. 8. The primary duty is to examine complex or unusual claims to determine whether they may be 9. Coordinate with Insurance company officials like disaster recovery firms, solicitors, loss adjusters, and surveyors.

Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . The Role We are seeking a individual to lead the AR-Cash applications team. An Experienced financial person, who oversees and optimizes the processing of financial transactions, ensuring accuracy and efficiency in handling payments and receivables. Key Responsibilities Technical skills A Cash Application Lead plays a crucial role in the financial operations of a company. Here are the core responsibilities that define this role: Processing Payments: Accurately post incoming payments to customer accounts from various sources such as checks, ACH, wire transfers. SOX compliance - Managing the SOX compliance requirements within timelines and accrately Account Reconciliation: Perform daily reconciliation of cash applications and identify discrepancies in accounts. Dispute Resolution: Address and resolve customer inquiries and payment discrepancies in a timely manner with the collectors Reporting: Generate and maintain reports on cash application metrics, identifying trends and areas for improvement. Collaboration: Work closely with Collections, Invoicing, and other finance departments to ensure accurate cash flow management. Documentation: Maintain accurate records of transactions and assist in month-end closing processes. Continuous Improvement: Identify opportunities to streamline cash application processes and enhance efficiency. Leadership skills Ability to lead and Supervise team Ability to work with cross functional teams and work on collective objectives of the team and the organisation Develop team to take on more complex areas Maintain a engagement score higher than company s average Candidate Profile Essential Skills Excellent communication & interpersonal skills Strong organizational skills to ensure completion of multiple activities within tight reporting deadlines Strong on finance fundamentals Knowledge and Expertise: Must be able to work with teams Must demonstrate good critical thinking and ability to manage multiple tasks and deadlines Excellent communication skills, verbal and written; able to clearly articulate thoughts, issues, concerns, risks, opportunities, other Must be able to collaborate with/consult senior level business partners Ability to work on multifunctional teams across organization Personal Attributes Organized and proactive, tenacious with an enthusiasm to support the business Highly numerate with strong analytical and problem solving skills, plus excellent attention to detail Team player Ability to work under pressure Experience 8-10 years with atleast 5 years plus of leading teams Educational background Commerce graduate with extensive experience in leading teams

Role & responsibilities: Provide legal advice and counsel on all aspects of land use, zoning, and landscape-related regulations. Draft, review, and negotiate contracts, agreements, and permits related to landscape design, construction, and land development. Manage legal aspects of land acquisition, including title reviews, due diligence, and land use compliance. Collaborate with project managers, architects, landscape designers, and other stakeholders to ensure legal compliance throughout the project lifecycle. Ensure environmental regulations and sustainability practices are incorporated into landscape projects. Negotiate and resolve disputes related to land and landscape development projects. Represent the company in legal matters related to property ownership, landscaping services, and environmental compliance. Stay updated on changes to relevant legislation and best practices in landscape design and environmental law. Provide risk management strategies and mitigation plans for projects with potential legal challenges. Support corporate governance by preparing legal documentation, compliance reports, and providing legal insight into corporate strategy and decisions.