2 - 6 years
2 - 6 Lacs
Posted:2 days ago|
Platform:
Work from Office
Full Time
Hiring for B2B collections role SALARY : 2 to 5 yeas expereince - 5 lpa 4- 8 years experiece - 7 lpa JOB REQUIREMENTS:- Excellent Verbal and Written Communications skills to handle NA region customers. Accounts Receivables Management Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues. Calling for payment on overdue invoices for buckets in scope Doing maintenance on the account Handling accounts / payment queries from accounts payable team Interaction with other teams - billing, originations etc. Payment application Handling disputes and resolution Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope. Basic Excel based reporting and analysis on assigned inventory. Daily task list wrt regular TCS activities Good negotiation skills Orientation and ability to handle customers questions with regards to accounts • Good domain or product knowledge Graduate with an exposure to B-2-B Collections environment Special Good Follow up skills with customer for all collections activities Handle customer questions & / or objections Language skill English NA Region. Strong analytical and Excel skills, including v-lookups and pivot tables Candidate must be okay with night shifts,5 days wfo and 2 fixed offs.
Mark Makers Consultancy Services
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