QA Automation Architect [Sr Consultant-M3] Location: Chennai/Gurugram Overview: We are looking for a highly skilled QA Automation Architect to lead the design and implementation of scalable automation frameworks. This role requires expertise in building frameworks from scratch, mentoring teams, and ensuring seamless integration across multiple projects. The ideal candidate will be a technical leader with deep knowledge of automation best practices, software development lifecycles, and continuous testing strategies. Key Responsibilities: Develop and execute a technical roadmap for test automation, ensuring alignment with business goals. Design and implement automation frameworks using Selenium and Functionize to support enterprise-wide testing. Lead automation initiatives across teams, ensuring best practices for maintainability, scalability, and reusability. Mentor and manage a team of automation testers to build and maintain a comprehensive regression suite. Act as a technical advisor to senior management, providing expertise on automation strategies and emerging technologies. Define and track key performance indicators (KPIs) to measure automation success and efficiency. Establish automation communities of practice, fostering knowledge sharing and continuous improvement. Integrate test automation into CI/CD pipelines, ensuring testing is an integral part of deployment processes. Evaluate and implement new automation tools and technologies to enhance efficiency and effectiveness. Ensure strong collaboration with development, DevOps, and infrastructure teams to align automation strategies. Required Skills & Experience: 10+ years of experience in automation testing, with a focus on framework design and leadership. Proven track record of building automation frameworks from scratch and driving adoption across organizations. Expertise in designing modular, scalable, and maintainable automation solutions. Experience in regression testing and ensuring comprehensive test coverage. Deep understanding of SDLC processes and methodologies (Agile, Waterfall). Hands-on experience with CI/CD integration, source control, and rapid prototyping. Strong technical expertise in cloud-based automation, AWS infrastructure, and IT orchestration tools. Familiarity with network provisioning, load balancers, and firewall administration. Experience with API testing, including integration and third-party API exploration. Expertise in Functionize automation tool is highly preferred. Strong leadership, analytical, and problem-solving skills, with the ability to drive automation strategies at scale.

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. Learn more at careers.alight.com. Job Title : Associate - Talent Acquisition ( IT Recruiter) Immediate Joiners preferred KRAs Responsible for end to end recruitment cycle for a wide range of IT /Technology openings Operate as a partner and strategic advisor to hiring managers and candidates. May additionally work on hiring in Operations, Customer support, support function etc. Provide a seamless and transparent recruiting experience for all parties. Find talent using tools such as LinkedIn, Naukri, Social Media, Referrals etc. Candidate Engagement and Management. Act as a representative and champion of the Alight brand Support in MIS and routine process related activities We are looking for people who have Minimum 1 + years of recruiting experience in IT Recruitment /Tech Hiring . Graduate preferably MBA. Proven ability to efficiently fulfill positions across levels and skills in IT domain . A customer service focus, with the ability to influence and build strong internal and external relationships. Exceptional verbal and written communication skills, with fluency in the English. Very good sourcing skills, with a sound understanding of Boolean searches, LinkedIn & creative recruiting tactics. Ability to leverage data to continuously improve recruiting practices. Excellent analytical skills and attention to detail. Stake Holder Engagement Problem Solving Willing to work 5 days from office. If interested, you can send your update resume at nidhi.negidixit@alight.com with following details and Subject Line -" Application for Associate- IT Recruitment, Gurgaon" Current CTC & Expected CTC : Notice Period: Location : Reason for change :

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) An associate (HRO Processing Assistant II )is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues. (RESPONSIBILITIES) Understands and contributes positively to meeting client SLA s, PG s. Maintain internal & client defined quality scores. Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards. Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures. Take complete ownership of self-learning & development. Ability to work in a fast-paced environment with short deadlines. Able to practice logical reasoning and critical thinking. (REQUIREMENTS) Bachelor s degree in B.Com, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed) 2-4 years of work experience. Excellent verbal and written communication skills. Can work evening/night shifts as per business requirement Basic computer knowledge (MS-Office, Excel) Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. ."

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others.. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com Job Summary: The Enterprise SharePoint Team Manager is responsible for overseeing the strategic and operational management of the SharePoint environment within the organization. This role involves leading a team of SharePoint administrators and developers, ensuring the effective deployment, maintenance, and optimization of SharePoint solutions to meet business needs. Key Responsibilities: Strategic Decision-Making: Develop and implement the SharePoint strategy aligned with the organization's goals and objectives. Collaborate with senior management to identify opportunities for leveraging SharePoint to improve business processes and productivity. Evaluate emerging SharePoint technologies and trends to recommend innovative solutions. Work with Security to implement solutions and controls to protect, manage and store data to meet Alights records management requirements. Establish governance policies and best practices for SharePoint usage and administration. Operational Responsibilities: Lead and manage the SharePoint team, providing guidance, mentorship, and performance evaluations. Oversee the design, development, and deployment of SharePoint solutions, ensuring they meet business requirements. Monitor and maintain the health and performance of the SharePoint environment, including troubleshooting and resolving issues. Coordinate with other IT teams to ensure seamless integration of SharePoint with other enterprise systems. Manage SharePoint security, permissions, and compliance with organizational policies. Conduct regular audits and assessments to ensure the integrity and security of SharePoint data. Provide training and support to end-users to maximize the utilization of SharePoint features. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 9- 10 yrs+ years of experience Proven experience in managing SharePoint environments and teams. Strong understanding of SharePoint architecture, administration, and development. Excellent leadership, communication, and interpersonal skills. Ability to make strategic decisions and manage complex projects. Knowledge of IT governance, security, and compliance standards. Preferred Skills: Experience with SharePoint Online and Office 365. Familiarity with PowerShell scripting and automation. Project management certification (e.g., PMP) is a plus. Pls apply at below mentioned link https://careers.alight.com/us/en/job/ALIGUSR32343EXTERNALENUS/Enterprise-SharePoint-Team-Manager Benefits We offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We are seeking a skilled and detail-oriented QA Automation Tester with hands-on experience in Selenium (Java) and Functionize , preferably in AWS cloud environments. The ideal candidate will design and maintain automated test frameworks, contribute to Agile teams, and ensure software quality through scalable and efficient automation practices. You will collaborate with QA Analysts, Developers, DevOps, and Cloud teams to deliver high-quality software products in a fast-paced Agile setting. Key Responsibilities: Design, develop, and maintain automation test scripts using Selenium WebDriver (Java) and Functionize for web and API testing. Collaborate with QA and development teams to identify testing needs and implement robust automation coverage. Integrate automated tests into CI/CD pipelines and support automation execution in AWS-based environments. Analyze requirements, user stories, and acceptance criteria for testability and automation opportunities. Develop and maintain test frameworks using TestNG, JUnit, Maven, or Cucumber . Execute functional and regression testing across multi-cloud deployments, particularly in AWS. Monitor and debug failed tests, working with developers to resolve issues quickly. Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and deliver high-quality test coverage during sprints. Document test plans, test cases, and test results in test management tools such as TestRail, Zephyr, or Xray. Recommend improvements to automation strategies, QA processes , and toolsets. Required Skills and Qualifications: 4+ years of QA experience with strong automation testing expertise. Proficiency in Selenium WebDriver with Java. Hands-on experience with Functionize and automation frameworks. Experience working in AWS cloud environments, including test execution and validation in cloud-based infrastructure. Familiarity with CI/CD tools such as Jenkins, Git, GitLab CI, or AWS CodePipeline. Strong knowledge of Agile methodologies and SDLC processes. Understanding of REST API testing and tools like Postman or SOAPUI . Solid troubleshooting and debugging skills with strong attention to detail. Preferred Qualifications: Exposure to microservices and containerized environments (Docker, ECS, EKS). Experience with performance testing tools such as JMeter. Knowledge of AWS services like S3, EC2, Lambda, CloudWatch , and test integration. ISTQB or relevant automation testing certifications.

We are looking for a proactive and detail-oriented QA Analyst to join our Quality Assurance team. Reporting to the QA Manager, the ideal candidate will work closely with developers, product owners, and DevOps teams to ensure high-quality releases within Agile sprints. The QA Analyst should have a solid understanding of manual and automated testing practices, familiarity with CI/CD processes, and a collaborative mindset. Key Responsibilities: Design, write, and execute test cases and test scenarios based on user stories, requirements, and acceptance criteria. Perform manual testing of web applications, APIs, and back-end systems, ensuring full coverage. Collaborate with automation engineers and contribute to automation test case design and execution (if skilled). Log, track, and verify bugs through defect tracking tools (e.g., JIRA). Participate in Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and demos. Validate fixes and conduct regression testing to ensure stability across releases. Communicate test results, issues, and risks to the QA Manager and cross-functional teams. Ensure test documentation is up to date and maintained in tools such as TestRail, Zephyr, or Xray. Work closely with the QA Manager to continuously improve QA processes, tools, and standards. Support performance testing and test data management activities when required. Required Skills and Qualifications: 2-6 years of experience in software quality assurance. Strong understanding of QA methodologies, testing types, and Agile principles. Proficiency in manual testing with working knowledge of automation testing tools such as Selenium or Functionize. Familiarity with API testing tools like Postman or SOAPUI. Experience in defect tracking and test management tools (e.g., JIRA, Confluence, TestRail). Basic understanding of CI/CD environments and source control (e.g., Jenkins, Git). Strong analytical and troubleshooting skills. Good communication skills and ability to work in a collaborative Agile team environment. Preferred Qualifications: Exposure to performance testing tools like JMeter or LoadRunner. Familiarity with database testing using SQL. Experience with BDD frameworks (e.g., Cucumber) is a plus. ISTQB or other relevant certification preferred

Handling claims related to FMLA, disability (STD/LTD), parental leave, personal leave, and other applicable programs. Taking a decision on leaves, resulting in either approval, denial or extension of the leaves. Managing and processing employee leave claims in compliance with federal, state, and company policies. Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision meeting client SLA s. Maintain internal & client defined quality scores. Consistently meet or exceed KPIs. Ensuring proper documentation and follow-ups in accordance with SOPs. Identifying issues, process delays, and quality problems and recommending and implementing solutions. Execute Issue/Query/ Workflow Resolution Ongoing client delivery of quality service /audits & First level quality check. Consistently applying logical reasoning and critical thinking skills. Ability to work in a fast-paced environment with short deadlines. Take complete ownership of self-learning & development Requirements Bachelor s degree in BCom, B.A, BBA (Full time MBA/MCA/B Tech/BE/B Ed candidates will not be considered). Associate Level hires: 2-5 years of work experience in Insurance Claims/Leave claims and Backend Operations (International Voice /Non-Voice/Blended process) Analyst Level hires: 5 - 8 years of work experience in Insurance Claims/Leave Claims and Backend Operations (International Voice/Non-Voice/Blended process) Outstanding customer service skills Excellent verbal and written communication skills. Basic computer knowledge (MS-Office, Excel) Good analytical skills & attention to detail. Ability to work evening/night shifts

The Alight Customer Services Team is responsible for providing timely and accurate customer service through any/all mediums including email, phone and web chat, requiring strong communication skills and knowledge of client plans and provisions to resolve the participants issues. We strive for first-call resolution while adhering to service level agreements, ensuring a positive participant experience through effective solutions and personal service. Responsibilities Handling a leave of absence claims initiation requests from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their claims. Handling claims related to FMLA, disability (STD/LTD), parental leave, personal leave, and other applicable programs. Spend 100% of production time logged in on calls Articulate complex client policies and leave provisions in a simplified manner. Maintain internal & client defined quality scores. Ensure Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently. Ensure proper documentation and follow-ups and follow SOP s Identifying issues, process delays, and quality problems and recommending and implementing solutions. Consistently applying logical reasoning and critical thinking skills. Ability to work in a fast-paced environment with short deadlines. Take complete ownership of self-learning & development Requirements Bachelor s degree in B.Com, B.A, BBA,B.Sc (Full time MBA/MCA/B Tech/BE/B Ed candidates will not be considered). Associate Level hires: 2-5 years of work experience in International Customer Service Voice Process. Analyst Level hires: 5 - 8 years of work experience in International Customer Service Voice Process. Excellent verbal and written communication skills. Outstanding customer service skills Appropriate Typing speed to be able to efficiently manage documentation during/post interaction. Ability to work evening/night shifts (5.00 PM to 6.00 A.M Window)

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Job Description M1 - Assistant Manager About the role A Quality Manager is a professional responsible for overseeing and managing all aspects of quality assurance and quality control within the leave solutions process. The person would be responsible for coaching and development of his/ her team members and driving positive culture in his/ her team. High-Level Responsibility Areas Oversee inspections, testing, and audits to identify and address defects. They also implement preventative measures to minimize future issues. Analyze quality data to identify trends and areas for improvement. Develop and implement solutions like corrective actions (fixing problems) and preventative actions (stopping problems before they occur) The role requires reviewing key client requirements, translating these in to concrete actionable procedures for self and the group, mapping resource needs and training them on the various tools & processes with key focus on org-directions. Relationship management with onshore TMs Create goals and performance plans for teams. Effectively partner with the support functions such as Quality, H.R, T&A, RM, TD Manage Span ranging from (15-20) Performance Management People Management (Team management, Coaching & Development, resource management etc.) Business Management Routines & Client calls Escalation Management Coaching/Performance mgmt./Training Info shares/Roundtables Analytics / Consulting Stakeholder Management Formal Education - Graduate with minimum 7 years of relevant experience post graduation (aggregate marks of >=45% ( No Gaps / Failure throughout Graduation) Knowledge & Experience - Minimum 8 years of overall work experience (full time). 8-10 years of experience range is preferred. Experience in Call Audits is mandatory Should have substantial experience in domain People management experience of more than 3 years is preferred Proven ability to prioritize, develop and manage resource needs across clients Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. Its why were so driven to connect passion with purpose. Our teams expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Job Description Job Title: Strategic Sourcing Buyer-Technology Responsible for creating & implementing Technology Category Strategies including the sourcing life cycle and commercial activities for aligned suppliers. Serves as the organizational expert in the category to meet internal requirements that drive desired business outcomes and financial results. Build and grow knowledge of key category markets supported providing development of Technology Category Strategies as required. Provide Category Leads and Category Managers with all required category / supplier / contract management related support. This may include the following: Negotiations of Technology (Software or Services) related Contracts Proactively engage key Business Stakeholders to Lead in developing Category Strategies Create Analytics/Dashboard which Category Leads may use to perform read-outs and other information Supplier Management responsibilities for assigned Category Suppliers Proactive communications and collaboration with Internal Clients/Stakeholders, Attorneys, Finance and other required Teams Proactive ownership & accountability for leading Projects to completion on-time All Administrative tasks as required by the Team and Organization Identify and manage day-day-day category management level risks and issues, potentially leading 1-2 sub-categories. Acts as key conduit to on-shore/offshore team to explain category strategy, set-up / configure, manage and implement RFP events, monitor implementation of the strategy and run/review reporting. Lend Knowledge and Support to each Category Area which may include research and task resolution Knowledge, Education, Certification, Skills & Technical Proficiencies Bachelor's degree in Business Administration, Supply Chain Management, or a related field. At least 8 -10 yrs+ experience in procurement, category management, or a commensurate role. Experience in financial services, corporate services, travel and facilities category management a plus. Candidates with exposure in IT/ITES industry with exp in Technology Category preferred. Good knowledge of procurement processes, market research, and supplier management. Basic negotiation, communication, influencing, and interpersonal skills. Ability to understand data, effectively analyze data to inform decision making. General proficiency in procurement processes, software, and tools. Good organizational and project management skills. Excellent proficiency in excel a must and other analytics related applications e.g., Tableau, PowerBI, a plus Strong proficiency in PowerPoint Strong proficiency in Smartsheet a plus Mandatory to apply at below mentioned link https://careers.alight.com/us/en/job/ALIGUSR33499EXTERNALENUS/Procurement-Manager Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and Top 100 Company for Remote Jobs 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. Its why were so driven to connect passion with purpose. Our teams expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Job Description Job Title: Procurement Manager Responsible for supporting and implementing Category Strategies including the sourcing life cycle and commercial activities for aligned suppliers. Serves as the organizational expert in the category to meet internal requirements that drive desired business outcomes and financial results. Build and grow knowledge of key category markets supported providing input to development of category strategies as required. Provide category leads and category managers with all required category / supplier / contract management related support Helping to identify and manage day-day-day category management level risks and issues, potentially leading 1-2 sub-categories. Acts as key conduit to offshore team to explain category strategy, set-up / configure RFP events, monitor implementation of the strategy and run/review reporting. Lend Knowledge and Support to each Category Area which may include research and task resolution Knowledge, Education, Certification, Skills & Technical Proficiencies Bachelor's degree in Business Administration, Supply Chain Management, or a related field. At least 10 yrs+ experience in procurement, category management, or a commensurate role. Experience in financial services, corporate services, travel and facilities category management a plus. Candidates with exposure in IT/ITES industry with exp in Non IT categories - Professional services ,financial services,HR,legal, sales, marketing, corporate services, travel and facilities category management etc. preferred. Good knowledge of procurement processes, market research, and supplier management. Basic negotiation, communication, influencing, and interpersonal skills. Ability to understand data, effectively analyze data to inform decision making. General proficiency in procurement processes, software, and tools. Good organizational and project management skills. Excellent proficiency in excel a must and other analytics related applications e.g., Tableau, PowerBI, a plus Strong proficiency in PowerPoint Strong proficiency in Smartsheet a plus Benefits We offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education, and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Job Title: QA Analyst Location: Gurugram, India Experience: 3-6 years Job Summary: We are looking for a proactive and detail-oriented QA Analyst to join our Quality Assurance team. Reporting to the QA Manager , the ideal candidate will work closely with developers, product owners, and DevOps teams to ensure high-quality releases within Agile sprints. The QA Analyst should have a solid understanding of manual and automated testing practices , familiarity with CI/CD processes, and a collaborative mindset. Key Responsibilities: Design, write, and execute test cases and test scenarios based on user stories, requirements, and acceptance criteria. Perform manual testing of web applications, APIs, and back-end systems, ensuring full coverage. Collaborate with automation engineers and contribute to automation test case design and execution (if skilled). Log, track, and verify bugs through defect tracking tools (e.g., JIRA ). Participate in Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and demos. Validate fixes and conduct regression testing to ensure stability across releases. Communicate test results, issues, and risks to the QA Manager and cross-functional teams. Ensure test documentation is up to date and maintained in tools such as TestRail, Zephyr, or Xray . Work closely with the QA Manager to continuously improve QA processes, tools, and standards. Support performance testing and test data management activities when required. Required Skills and Qualifications: 3-6 years of experience in software quality assurance. Strong understanding of QA methodologies , testing types, and Agile principles. Proficiency in manual testing with working knowledge of automation testing tools such as Selenium or Functionize. Familiarity with API testing tools like Postman or SOAPUI. Experience in defect tracking and test management tools (e.g., JIRA , Confluence , TestRail ). Basic understanding of CI/CD environments and source control (e.g., Jenkins, Git). Strong analytical and troubleshooting skills. Good communication skills and ability to work in a collaborative Agile team environment. Preferred Qualifications: Exposure to performance testing tools like JMeter or LoadRunner. Familiarity with database testing using SQL. Experience with BDD frameworks (e.g., Cucumber) is a plus. ISTQB or other relevant certification preferred. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. ."

Alight is hiring a Business Technical Analyst / Scrum Master to join our Retiree Health Solutions business unit . As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions. The Business Technical Analyst / Scrum Master is responsible for working with a team and stakeholders to gather , captur e, and groom requirements, develop acceptance criteria, and assist u ser t esting to ensure a quality product is delivered for one or more produc t teams . Key Responsibilities Facilitate Agile ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives. Guide and coach the Scrum team on Agile principles and best practices. Remove impediments and blockers to ensure smooth project delivery. Collaborate with the Product Owner (s) to manage and prioritize the product backlog. Liaisons between Business Product Owner(s) and Technology Development team(s). Leads business requirement discussions based on priority set by the Product Owner; manage capture of materials and documentation as needed by the team to support successful delivery. Supports and coordinates User Acceptance testing. Foster a culture of continuous improvement by encouraging feedback and process refinement. Promote team accountability and ownership of deliverables. Ensure alignment with organizational goals and Agile standards. Documents requirements (user stories), functional and nonfunctional, for existing and new products, to pass on knowledge to the technology delivery team. Answers questions and works closely with the project team and business team throughout development. Applies and adapts agile values and principles with the team to improve workflow , identify lessons learned, evaluate completed tasks , and make process improvements based upon successful and unsuccessful project elements. Develop s best practices to share. Serves as an escalation point for issues requiring functional engagement. Required Skills and Qualifications Bachelor s degree in computer science , Information Technology, Business or related field. Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or SAFe Scrum Master certification (preferred) Proficiency in Agile tools such as Jira, Azure DevOps Understanding of software development lifecycle (SDLC) and DevOps Practices Strong understanding of Business Systems and Customer Relationship Management software, particularly Microsoft Dynamics CRM , preferred. Strong facilitation, conflict resolution and problem-solving skills Excellent communication and stakeholder management abilities. Ability to drive team collaboration and foster a high-performing Agile culture. Excellent analytical and critical thinking skills. Strong facilitation skills in leading planning meetings, reviews, and retrospectives. Good interpersonal skills and ability to work with diverse and remote teams. Ability to structure and communicate needs, requirements, and solutions in a business context for business stakeholders. Experience: 5+ years of experience as a Scrum Master in Agile environments for a product focused delivery team Proven track record of successfully delivering projects using Scrum methodologies. Experience working with cross-functional and distributed teams. Experience in Health Insurance Technology Solutions. Domain expertise in IT, software development, or relevant industry sectors. Experience in coordinating and managing teams to develop functional designs that satisfy the user requirements. Successful track record of delivering technology projects of very high complexity. We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. ."

Alight is hiring a Business Technical Analyst / Scrum Master to join our Retiree Health Solutions business unit. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions. The Business Technical Analyst / Scrum Master is responsible for working with a team and stakeholders to gather, capture, and groom requirements, develop acceptance criteria, and assist user testing to ensure a quality product is delivered for one or more product teams. Key Responsibilities Facilitate Agile ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives. Guide and coach the Scrum team on Agile principles and best practices. Remove impediments and blockers to ensure smooth project delivery. Collaborate with the Product Owner(s) to manage and prioritize the product backlog. Liaisons between Business Product Owner(s) and Technology Development team(s). Leads business requirement discussions based on priority set by the Product Owner; manage capture of materials and documentation as needed by the team to support successful delivery. Supports and coordinates User Acceptance testing. Foster a culture of continuous improvement by encouraging feedback and process refinement. Promote team accountability and ownership of deliverables. Ensure alignment with organizational goals and Agile standards. Documents requirements (user stories), functional and nonfunctional, for existing and new products, to pass on knowledge to the technology delivery team. Answers questions and works closely with the project team and business team throughout development. Applies and adapts agile values and principles with the team to improve workflow, identify lessons learned, evaluate completed tasks, and make process improvements based upon successful and unsuccessful project elements. Develops best practices to share. Serves as an escalation point for issues requiring functional engagement. Required Skills and Qualifications Bachelor’s degree in computer science, Information Technology, Business or related field. Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or SAFe Scrum Master certification (preferred) Proficiency in Agile tools such as Jira, Azure DevOps Understanding of software development lifecycle (SDLC) and DevOps Practices Strong understanding of Business Systems and Customer Relationship Management software, particularly Microsoft Dynamics CRM, preferred. Strong facilitation, conflict resolution and problem-solving skills Excellent communication and stakeholder management abilities. Ability to drive team collaboration and foster a high-performing Agile culture. Excellent analytical and critical thinking skills. Strong facilitation skills in leading planning meetings, reviews, and retrospectives. Good interpersonal skills and ability to work with diverse and remote teams. Ability to structure and communicate needs, requirements, and solutions in a business context for business stakeholders. Experience: 5+ years of experience as a Scrum Master in Agile environments for a product focused delivery team Proven track record of successfully delivering projects using Scrum methodologies. Experience working with cross-functional and distributed teams. Experience in Health Insurance Technology Solutions. Domain expertise in IT, software development, or relevant industry sectors. Experience in coordinating and managing teams to develop functional designs that satisfy the user requirements. Successful track record of delivering technology projects of very high complexity. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Position Summary: The Senior Auditor is primarily responsible leading and/or participating in projects (SOX and risk based audits) to evaluate the adequacy of the business unit’s overall control environment in both design and application. The Senior Auditor is also responsible for leading and/or assisting in corporate investigations, ad-hoc special projects and compliance activities. Key Responsibilities: The key duties and responsibilities of the Senior Auditor are: Leading and/or participating in different internal audit projects (SOX, Risk based audits) evaluating the adequacy of controls for key business processes, including: Assisting in the development of audit approach and testing strategy for assigned audit projects to ensure all key business risks and controls are evaluated, Coordinating and participating in the completion of test procedures, Communicating audit findings noted from the review, and Providing a first level review and approval of workpaper documentation to ensure the retained documentation supports the audit work performed. Making, or assisting in making oral and written presentations to management throughout and at the conclusion of the examination by discussing process and control deficiencies, recommending corrective actions and other suggestions for improvements in operations and/or reductions in costs. Preparing the initial draft of the audit reports, ensuring comments are clear, concise and focused on the root cause of the issue. Providing the necessary supervision to assigned audit staff, as applicable As required, providing assistance to external auditors during their interim and annual reviews of the company. Skills Required: The key skills required for this position are: Possesses the required work experience and professional certifications in the audit field. (See Minimum Work Experience and Professional Education below.) Knowledge of generally accepted accounting methods, principles and financial reporting requirements. Excellent verbal and written communication skills. Strong interpersonal skills and the ability to interface with all levels of management within the company. A solid knowledge and understanding of internal auditing standards and techniques. Strong technical, analytical and problem solving skills. Strong organizational and multi-tasking skills. Ability to develop and maintain effective business relationships with internal and external stakeholders. The ability to focus on details and perform all required functions timely and with accuracy. Overall proficiency with personal computers, including experience using Microsoft Excel, PowerPoint, and Word. Strong Excel and data analytical skills. Prior knowledge and experience with Sarbanes-Oxley 404 Testing Minimum Work Experience: 5 plus years of audit/SOX experience with a large multi-national, financial, or Big 4 firm Professional Education: Bachelor’s Degree in Accounting or Finance or comparable business degree. Professional designations/certifications, such as Certified Public Accountant/Chartered Accountant, Certified Internal Auditor, etc, are preferred. Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Position Summary: The Senior Auditor is primarily responsible leading and/or participating in projects (SOX and risk based audits) to evaluate the adequacy of the business unit s overall control environment in both design and application. The Senior Auditor is also responsible for leading and/or assisting in corporate investigations, ad-hoc special projects and compliance activities. Key Responsibilities: The key duties and responsibilities of the Senior Auditor are: Leading and/or participating in different internal audit projects (SOX, Risk based audits) evaluating the adequacy of controls for key business processes, including: Assisting in the development of audit approach and testing strategy for assigned audit projects to ensure all key business risks and controls are evaluated, Coordinating and participating in the completion of test procedures, Communicating audit findings noted from the review, and Providing a first level review and approval of workpaper documentation to ensure the retained documentation supports the audit work performed. Making, or assisting in making oral and written presentations to management throughout and at the conclusion of the examination by discussing process and control deficiencies, recommending corrective actions and other suggestions for improvements in operations and/or reductions in costs. Preparing the initial draft of the audit reports, ensuring comments are clear, concise and focused on the root cause of the issue. Providing the necessary supervision to assigned audit staff, as applicable As required, providing assistance to external auditors during their interim and annual reviews of the company. Skills Required: The key skills required for this position are: Possesses the required work experience and professional certifications in the audit field. (See Minimum Work Experience and Professional Education below.) Knowledge of generally accepted accounting methods, principles and financial reporting requirements. Excellent verbal and written communication skills. Strong interpersonal skills and the ability to interface with all levels of management within the company. A solid knowledge and understanding of internal auditing standards and techniques. Strong technical, analytical and problem solving skills. Strong organizational and multi-tasking skills. Ability to develop and maintain effective business relationships with internal and external stakeholders. The ability to focus on details and perform all required functions timely and with accuracy. Overall proficiency with personal computers, including experience using Microsoft Excel, PowerPoint, and Word. Strong Excel and data analytical skills. Prior knowledge and experience with Sarbanes-Oxley 404 Testing Minimum Work Experience: 5 plus years of audit/SOX experience with a large multi-national, financial, or Big 4 firm Professional Education: Bachelor s Degree in Accounting or Finance or comparable business degree. Professional designations/certifications, such as Certified Public Accountant/Chartered Accountant, Certified Internal Auditor, etc, are preferred.

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. Its why were so driven to connect passion with purpose. Our teams expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Job Description Position Summary: The Senior Auditor is primarily responsible leading and/or participating in projects (SOX and risk based audits) to evaluate the adequacy of the business units overall control environment in both design and application. The Senior Auditor is also responsible for leading and/or assisting in corporate investigations, ad-hoc special projects and compliance activities. Key Responsibilities: The key duties and responsibilities of the Senior Auditor are: Leading and/or participating in different internal audit projects (SOX, Risk based audits) evaluating the adequacy of controls for key business processes, including: Assisting in the development of audit approach and testing strategy for assigned audit projects to ensure all key business risks and controls are evaluated, Coordinating and participating in the completion of test procedures, Communicating audit findings noted from the review, and Providing a first level review and approval of workpaper documentation to ensure the retained documentation supports the audit work performed. Making, or assisting in making oral and written presentations to management throughout and at the conclusion of the examination by discussing process and control deficiencies, recommending corrective actions and other suggestions for improvements in operations and/or reductions in costs. Preparing the initial draft of the audit reports, ensuring comments are clear, concise and focused on the root cause of the issue. Providing the necessary supervision to assigned audit staff, as applicable As required, providing assistance to external auditors during their interim and annual reviews of the company. Skills Required: The key skills required for this position are: Possesses the required work experience and professional certifications in the audit field. Knowledge of generally accepted accounting methods, principles and financial reporting requirements. Excellent verbal and written communication skills. Strong interpersonal skills and the ability to interface with all levels of management within the company. A solid knowledge and understanding of internal auditing standards and techniques. Strong technical, analytical and problem solving skills. Strong organizational and multi-tasking skills. Ability to develop and maintain effective business relationships with internal and external stakeholders. The ability to focus on details and perform all required functions timely and with accuracy. Overall proficiency with personal computers, including experience using Microsoft Excel, PowerPoint, and Word. Strong Excel and data analytical skills. Prior knowledge and experience with Sarbanes-Oxley 404 Testing Minimum Work Experience: 5 plus years of audit/SOX experience with a large multi-national, financial, or Big 4 firm Professional Education: Bachelors Degree in Accounting or Finance or comparable business degree. Professional designations/certifications, such as Certified Public Accountant/Chartered Accountant, Certified Internal Auditor, etc, are preferred. Mandatory to apply at below mentioned link https://careers.alight.com/us/en/job/ALIGUSR34779EXTERNALENUS/Senior-Auditor Benefits We offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education, and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Associate - Customer Service (T2) The Analyst - Customer Service represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Customer Service Specialist post Go-Live/Certification is required to be an efficient communicator who is well versed with CS tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level & internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 100% of production time to be spent logged in on calls Answer calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal & client defined quality on calls Understands and contributes positively in meeting client SLA s & targets Adheres to Customer Service Attendance & Accountability policies Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning & development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 2 - 4 years for International Customer Service Voice Prior Customer Service experience would be preferred Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. ."

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Asociate- Customer Service (T2) The Analyst - Customer Service represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Customer Service Specialist post Go-Live/Certification is required to be an efficient communicator who is well versed with CS tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level & internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 100% of production time to be spent logged in on calls Answer calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal & client defined quality on calls Understands and contributes positively in meeting client SLA s & targets Adheres to Customer Service Attendance & Accountability policies Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning & development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 2-4 years for International Customer Service Voice Prior Customer Service experience would be preferred Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. ."

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Associate - Customer Service (T2) The Associate - Customer Service represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Customer Service Specialist post Go-Live/Certification is required to be an efficient communicator who is well versed with CS tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level & internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 100% of production time to be spent logged in on calls Answer calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal & client defined quality on calls Understands and contributes positively in meeting client SLA s & targets Adheres to Customer Service Attendance & Accountability policies Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning & development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 2-5 years for International Customer Service Voice Prior Customer Service experience would be preferred Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. ."