200 Dispute Resolution Jobs - Page 2

Minimum 2 years of hands-on experience in Customer support Outstanding written and verbal English communication skills on native speaking level The flexibility to work holidays, weekends and on-call if necessary A customer-centric mindset with a passion to help and provide a good service Curiosity and technical aptitude An eye for the detail, proactive and enjoy being involved in multiple tasks at the same time The ability to effectively communicate with internal/external stakeholders Problem solver Good analytic skills Able to resolve conflict

About Company: The Amara Raja Group is a fast-growing conglomerate in India with a revenue exceeding USD 1.2 Billion. The group consists of 7 companies and 16 businesses, with a workforce of over 15,000 employees. The company is committed to making a positive impact on the environment, society, customers, suppliers, employees, and shareholders. The Amara Raja Group fosters an inspiring workplace and values that promote personal growth and development. Amara Raja Group, founded in 1985 by Dr Ramachandra N Galla, the Amara Raja Group is a global conglomerate with a revenue exceeding USD 1.75 Billion through highly engaged customers across the Globe. Amara Raja Group, is an expert in developing, engineering, building, and operating large-scale photovoltaic (PV) systems. Amara Raja Group is the competent partner for international financial investors who wish to install turn-key solar power plants in the megawatt range (EPC) as well as for plant operation & maintenance (O&M). Job Title : Manager Contracts and Claims (EPC Power Business). Location : Hyderabad. Reporting : Head Legal & Contracts. Role Description: This is a full time-role based out at Hyderabad for the role of contracts and claims for power business unit of Amara Raja Group. A contract and Claims manager take care of multiple projects being executed by Amara Raja by supporting different business units under power division (Solar, Transmission, Distribution, Railways, BESS, etc..) in Identifying, analysing risk and providing mitigation measures associated with multiple projects. Negotiate EPC contracts before project awards and supporting all contractual maters related to the projects like contractual communications, notices, claims, changes, defects, disputes during post award. Ensure the company is not exposed to any kind of contractual or financial risk. Ensure the protection of the company’s contractual and legal position. Experience: 12-14 Years of full time Work Experience and Minimum 4-6 Years of field experience in Projects and 4 - 6 years of experience in contract / procurement management at Business / Corporate level. Experience in large complex capital EPC projects, Power Projects in India, Middle East / Global will be preferable. Key Responsibilities: Negotiating all EPC contract agreements for Transmission, Distribution, Railways, Solar, BESS etc... Drafting and negotiating all subcontract agreements for e.g. Supply, civil Services. Drafting/Vetting of all critical contractual & legal communications to clients, Suppliers and sub-contractors as per project requirement. Development and implementation of Contractual Compliance for each project including handling of claims (time, cost & variation), delays, defects and disputes Working along with the Project Team for Dispute Resolution and Assisting Legal during Arbitration and Court Proceedings. Key performance Indicator: Timely signing of contract agreements; Cost savings through risk management. Timely submission / response of Contractual Communications. Avoidance /Settlement of claims with minimum cost/Losses to Company. Documentation for Arbitration, defending company’s position minimizing cost/Losses to business. Educational requirement and Skills: Post-Award Contracts: Engineering degree (preferably Civil or Mechanical) combined with a PGDM in Contract Administration from NICMAR or RICS. Pre-Award Contracts: Law degree with a focus on contract law. Drafting Skills and Language Appropriateness. Understanding construction / commercial Contracts Risks. Knowledge of project management methodologies and tools. Basic Financial Principles and Legal Awareness. Collaboration with Cross functional team of Projects/O&M/Engg /Finance/SCM/Legal etc... Interested candidates can share their updated resumes to ko1@amararaja.com

We are currently seeking an experienced professional to join our team in the role of Global Senior Supplier Manager Business: Corporate Services Principal responsibilities Contract Management: Manage the contract lifecycle for WE&O & Hospitality suppliers, including negotiation, renewal, and performance evaluation. Performance Management: Establish and enforce service level agreements (SLAs), key performance indicators (KPIs), and governance frameworks. Conduct regular supplier performance reviews and address any escalation or dispute resolution. Commercial Management: Oversee financial aspects including budgeting, cost control, and market benchmarking to ensure competitive pricing. Stakeholder Management: Collaborate with Legal, Procurement, Finance and Risk teams to ensure contracts meet all regulatory and corporate standards. Risk Management: Mitigate risks associated with supplier performance and contractual obligations, ensuring business continuity. Administrative Management: Maintaining WE&O and Hospitality repository site including distribution lists and contract files including DANS from key governance meetings Requirements Strong understanding of workplace experience and operations/ facilities management and hospitality services Expertise in contractual governance and supplier performance management best practices. Proficiency in financial oversight including budgeting, cost control, and financial analysis in a security context. Familiarity with regulatory requirements and compliance frameworks specific to financial services and security. Knowledge of market trends and emerging risks affecting WE&O and Hospitality services. Qualifications in Supply Management, Business Administration, WE&O and Hospitality, or a related field desirable. Experience in supplier management, contract governance or commercial oversight. Experience in managing supplier relationships and performance in WE&O and / or Hospitality or related sectors is desirable, and experience within the financial services industry or similarly regulated environments is preferred. Expertise in financial oversight, including budgeting, cost control, and financial analysis. Proficiency with contract management systems and performance monitoring tools. Ability to conduct market analysis and benchmarking to drive cost efficiencies and optimise supplier performance. Understanding of WE&O and Hospitality. Familiarity with regulatory requirements and compliance standards specific to financial services and security. Up-to-date knowledge of market trends, emerging risks, and best practices in global security service delivery. Exceptional leadership, communication, and stakeholder management abilities. Strong strategic thinking, problem-solving, and decision-making skills. Excellent negotiation, and conflict resolution capabilities. Proven ability to collaborate effectively with senior leadership and cross-functional teams.

RCM Analyst is responsible for handling complex and escalated claims within the US Healthcare Revenue Cycle Management (RCM) process. The team ensures efficient resolution of denied or aged claims, identifies root causes of payment delays, and implements corrective actions to improve revenue recovery. Must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership. This role is crucial for improving cash flow, reducing bad debt, and ensuring financial stability for healthcare providers by optimizing the revenue cycle process. This role is crucial for improving cash flow, reducing bad debt, and ensuring financial stability for healthcare providers by optimizing the revenue cycle process. Eligibility: Graduate with Minimum 3 - 6 Years experience in AR Calling (Voice Process) Denial Management-RCM/AR Domain; EPIC platform experience will be an added advantage! Primary Responsibilities: Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment, including coordinating with payers, patients and clients when appropriate Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR Investigate and resolve denied, aged, or complex medical claims to maximize reimbursement. Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle Ensure all workflow items are completed within the set turn-around-time within quality expectations Able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and leading to process improvements Perform other duties as assigned Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Proven experience in Physician Billing -CMS1500. Hospital Billing -UB04 Claims will be an added advantage Responsible for handling complex and escalated claims within the US Healthcare Revenue Cycle Management (RCM) process. Internal Required Qualifications: Should be a Graduate (10+2+3) 3 Years and above experience in healthcare accounts receivable required (Denial Management) Solid knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers) In-depth working knowledge of the various applications associated with the workflows Required Knowledge / Skills / Abilities Qualifications: Solid knowledge and use of the American English language skills with neutral accent Ability to communicate effectively with all internal and external clients Ability to use good judgment and critical thinking skills; ability to identify and resolve problems Experience with revenue cycle software and electronic health record (EHR) systems. Proficiency in Excel, SQL, Power BI, or Tableau for reporting preferred Advance Excel and strong ability to analyze data, identify patterns. Understanding of CPT, ICD-10, HCPCS and payer billing reimbursement methods Proficient in MS Office software; particularly Excel and Outlook Efficient and accurate keyboard/typing skills Solid work ethic and a high level of professionalism with a commitment to client/patient satisfaction Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information Soft skills: Strong leadership, communication, and team management abilities. Excellent analytical, problem-solving, and decision-making skills. Strong understanding of US healthcare RCM processes (Billing, Coding, Denials, AR, Payments, Compliance) Strong knowledge of medical billing, coding (CPT, ICD-10, HCPCS), payer contracts, and reimbursement methodologies. Knowledge of regulatory compliance, including HIPAA and healthcare financial regulations. Knowledge of RCA tools and their effectiveness If you are passionate about healthcare and meet the required criteria, we encourage you to attend and share this opportunity with your friends or colleagues who might be interested. Interview Venue: Optum (UnitedHealth Group) aVance; Phoenix Infocity Private Ltd SEZ Site-5; 3rd Floor- Building No. H06A HITEC City 2, Hyderabad-500081 Date: 01-July-2025 Time: 11:00 AM Point Of Contact: Lakshmi Deshapaka Email: deshapaka_vijayalakshmi1@optum.com Things to Carry: Updated resume Government-issued photo ID (e.g., Aadhaar, Passport, or Driver's License) Passport-size photographs (2) Dress Code - Business Formals Looking forward to seeing you and your referrals at the drive! Please Note: Entry will be allowed only after showing the physical copy of this interview invite Kindly Ignore if you have appeared for a walk-in drive with us in the last 30 Days. If you have no experience in AR Calling (Voice Process)-Denial Management & not open to night shifts!

The Shift Manager oversees end-to-end operations for the AI extracted statements verification team, ensuring timely task completion, quality control, and coordination across roles for the respective shift. Responsibilities: Manage day-to-day operations for assigned shift. Ensure timely and accurate handling of AI extracts by associates. Coordinate with QA, Data Analysts, and client teams. Track productivity, SLAs, and manage shift rosters. Handle escalations and provide mentorship to team members. Maintain operational dashboards and reports. : Graduate with 8+ years of experience in KPO/BPO or back-office operations. Minimum 1-2 years in a team lead/shift management role. Strong leadership, communication, and conflict-resolution skills.

Accounts Receivable Management: Maintain accurate records of outstanding receivables, ensuring all customer accounts are updated and reflect correct amounts. Trend Analysis: Regularly analyze customer accounts to identify trends in payment behavior and proactively address potential issues. Customer Dispute Resolution: Work closely with internal teams such as Sales, Customer Service, and Finance to resolve any customer disputes regarding payments. Payment & Credit Processing: Ensure timely and accurate posting of payments, adjustments, and credits to customer accounts. Reporting & Documentation: Prepare reports on receivables aging, track overdue accounts, and provide regular updates to management. Compliance & Accuracy: Ensure compliance with company policies and accounting standards, maintaining high levels of accuracy in all financial documentation.

The overall responsibility of the Team Lead is to keep a track on the Demurrage/Despatch files of the team members, keep a track on the daily emails and ad-hoc requests coming from Freight and Commercial teams. Review each fixture's terms with respect to Demurrage, Detention and Despatch Clauses and to calculate amounts due to each party for all marine shipments executed. Candidate should hold requisite Knowledge, Skills & be well versed with understanding / analysing charter parties and voyage documents, clarify events with trade execution and freight departments, Invoice customers with full supporting documentation, handling / pursuing claims / dispute resolution, produce and retain documentation in accordance with internal and external policies & ensuring due compliance & business ethics. He must be Computer proficient and adaptable to various shipping software(s) / applications. Candidate should have strong customer orientation & possess the skills in initiating and developing relationships with key decision-makers in target organizations for business development. The candidate must be dynamic, go-getter with excellent oral and written communication skills. Main Accountabilities Keep track on Laytime files of the team members and take necessary action for the closure of files Keep track on the outstanding demurrage/despatch collections, Laytime (Demurrage, Despatch, Detention) calculation, control and settlement Analyze charterparties and voyage documents & clarify events with trade execution and freight department Invoice customers with full supporting documentation, monitor collection and perform cash application Produce and retain documentation in accordance with internal and external policies and procedures requirements Review counterparty claims and disputes and liaise with internal and external counterparties as to the correctness of the calculation Knowledge and Skills Behavior Improve Bunge's outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy Collaborate, effectively communicate with others and take initiative to continually develop themselves Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change Technical Good understanding of contracts, charter parties and key laytime/demurrage provisions and the terminology Knowledge and understanding of marine and terminal operations. (Preferred) Advanced in both written and verbal English Computer proficiency (SAP, Analytical tools, MS Office) Education & Experience Post Graduate preferably in Shipping & Logistics field Minimum 6-8 years of experience in laytime (preferably in dry bulk shipments, and oils), international logistics, freight or related field Minimum 1-2 years of experience in leading team

The overall responsibility of the Team Lead is to keep a track on the Demurrage/Despatch files of the team members, keep a track on the daily emails and ad-hoc requests coming from Freight and Commercial teams. Review each fixture's terms with respect to Demurrage, Detention and Despatch Clauses and to calculate amounts due to each party for all marine shipments executed. Candidate should hold requisite Knowledge, Skills & be well versed with understanding / analysing charter parties and voyage documents, clarify events with trade execution and freight departments, Invoice customers with full supporting documentation, handling / pursuing claims / dispute resolution, produce and retain documentation in accordance with internal and external policies & ensuring due compliance & business ethics. He must be Computer proficient and adaptable to various shipping software(s) / applications. Candidate should have strong customer orientation & possess the skills in initiating and developing relationships with key decision-makers in target organizations for business development. The candidate must be dynamic, go-getter with excellent oral and written communication skills. Main Accountabilities Keep track on Laytime files of the team members and take necessary action for the closure of files Keep track on the outstanding demurrage/despatch collections, Laytime (Demurrage, Despatch, Detention) calculation, control and settlement Analyze charterparties and voyage documents & clarify events with trade execution and freight department Invoice customers with full supporting documentation, monitor collection and perform cash application Produce and retain documentation in accordance with internal and external policies and procedures requirements Review counterparty claims and disputes and liaise with internal and external counterparties as to the correctness of the calculation Knowledge and Skills Behavior Improve Bunge's outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy Collaborate, effectively communicate with others and take initiative to continually develop themselves Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change Technical Good understanding of contracts, charter parties and key laytime/demurrage provisions and the terminology Knowledge and understanding of marine and terminal operations. (Preferred) Advanced in both written and verbal English Computer proficiency (SAP, Analytical tools, MS Office) Education & Experience Post Graduate preferably in Shipping & Logistics field Minimum 6-8 years of experience in laytime (preferably in dry bulk shipments, and oils), international logistics, freight or related field Minimum 1-2 years of experience in leading team

This Trade Support position is part of a business team that serves as the liaison between the customer, logistics, credit, and the commercial trading group. ATL - Trade Settlements will be responsible to ensure accurate and timely input of commodity purchase and sales orders/contracts including amendments in the system (SAP), load order creation and application for Rail, Truck, and Barge movements, create and apply tickets in SAP, Purchase and sales execution in SAP, freight adjustments, quality claim settlement, payment proposal creations as well as preparation of daily reports as per business requirement. ATL will also be responsible for responding to customer inquiries in a timely, efficient, and proactive manner, using each customer contact as an opportunity to display Bunge s commitment to provide excellent customer service. Main Accountabilities: Receive and process customer requests to schedule shipments and process them by entering them into SAP GTM, communicating the load order to Rail team and crush plant, and communicating load order numbers back to the customer base as necessary Work with the appropriate commercial team when customer contract pricing is needed for a shipment and match those pricings to the load orders for application Apply shipment tickets to contracts in SAP GTM Ensure all charges and expenses have been correctly added to the tickets and create invoices in SAP GTM on a daily basis Process and verify that all shipments have been invoiced each day Handle dispute cases, including corrections of shipment and invoices as necessary Reporting of open Accounts Receivable balances and distribute to the commercial team for action Administration of NOPA quality claim process within the business unit. Process customer and vendor requests in MDG Master Data set Provide support for commercial, logistics, and administrative functions Education & Experience: Master s degree in Business Administration, Agri-business, Logistics or related field. Desirable minimum 5 - 8 years of experience in Agri-commodity execution/finance. Should have displayed competency in: Continuous improvement initiatives Attention to detail People management Have a customer focus approach Decision making and problem-solving capabilities including: Display of leadership, interpersonal skills, and trade settlement expertise. Strong customer service, communication skills/soft skills. Flexible and adaptive to changing conditions in the business/market environment Work well as part of a team to achieve a common objective Bunge is an Equal Opportunity Employer. Veterans/Disabled

This Trade Support position is part of a business team that serves as the liaison between the customer, logistics, credit, and the commercial trading group. ATL - Trade Settlements will be responsible to ensure accurate and timely input of commodity purchase and sales orders/contracts including amendments in the system (SAP), load order creation and application for Rail, Truck, and Barge movements, create and apply tickets in SAP, Purchase and sales execution in SAP, freight adjustments, quality claim settlement, payment proposal creations as well as preparation of daily reports as per business requirement. ATL will also be responsible for responding to customer inquiries in a timely, efficient, and proactive manner, using each customer contact as an opportunity to display Bunge s commitment to provide excellent customer service. Main Accountabilities: Receive and process customer requests to schedule shipments and process them by entering them into SAP GTM, communicating the load order to Rail team and crush plant, and communicating load order numbers back to the customer base as necessary Work with the appropriate commercial team when customer contract pricing is needed for a shipment and match those pricings to the load orders for application Apply shipment tickets to contracts in SAP GTM Ensure all charges and expenses have been correctly added to the tickets and create invoices in SAP GTM on a daily basis Process and verify that all shipments have been invoiced each day Handle dispute cases, including corrections of shipment and invoices as necessary Reporting of open Accounts Receivable balances and distribute to the commercial team for action Administration of NOPA quality claim process within the business unit. Process customer and vendor requests in MDG Master Data set Provide support for commercial, logistics, and administrative functions Education & Experience: Master s degree in Business Administration, Agri-business, Logistics or related field. Desirable minimum 5 - 8 years of experience in Agri-commodity execution/finance. Should have displayed competency in: Continuous improvement initiatives Attention to detail People management Have a customer focus approach Decision making and problem-solving capabilities including: Display of leadership, interpersonal skills, and trade settlement expertise. Strong customer service, communication skills/soft skills. Flexible and adaptive to changing conditions in the business/market environment Work well as part of a team to achieve a common objective Bunge is an Equal Opportunity Employer. Veterans/Disabled

This role is responsible for leading the Trade Settlements team, ensuring accurate and timely entry and processing of commodity purchase and sales contracts, managing shipment execution, customer pricing, claims, and settlements in SAP GTM. It serves as a key liaison between customers, logistics, credit, and trading functions while ensuring high standards of service, performance, and compliance. Main Accountabilities Contract and Order Management Oversee accurate and timely input and amendment of purchase/sales contracts in SAP GTM Supervise creation of load orders for Truck, Rail, and Barge movements Review and approve pricing application and updates for customer contracts Monitor ticket creation and application in SAP to ensure correct documentation Shipment & Execution Coordinate with logistics for scheduling and execution of shipments Ensure timely processing of shipping documents and invoices Manage execution-related queries and disputes with internal and external customers Claims & Settlements Administer freight adjustments and quality claim settlements (e.g., NOPA claims) Collaborate with commercial and credit teams to resolve financial discrepancies Review and validate payment proposals and assist in reconciliations Reporting & Compliance Generate daily, weekly, and monthly reports on trades, settlements, and open items Track open Accounts Receivable balances and liaise with commercial team for resolution Ensure compliance with audit and documentation requirements in SAP and MDG systems Team Leadership & Stakeholder Coordination Lead, mentor, and manage a high-performing trade support team Monitor team KPIs: accuracy, turnaround time, customer satisfaction Plan team rosters and shift schedules to support time zone coverage, including US operations Act as escalation point for complex trade and customer issues Maintain strong relationships with internal departments and external partners Required Skills & Competencies Technical Skills Experience in trade execution, settlements, finance, or customer service in commodity or agri-business sectors Proficiency in SAP (GTM, Analyzer), SharePoint, Salesforce, MS Excel, and MDG tools Knowledge of shipment logistics, documentation, and financial claims processes Behavioral & Leadership Skills Strong leadership and team management experience (510 years) Ability to coach, mentor, and manage cross-functional teams Strong interpersonal and communication skills Attention to detail and data accuracy Strong decision-making and problem-solving ability Flexible and adaptable to dynamic business and market needs Preferred Qualifications Knowledge of foreign languages (optional, but an added advantage) Experience in continuous improvement or transformation projects Exposure to customer-facing roles in shared services or trading environments

This role is responsible for leading the Trade Settlements team, ensuring accurate and timely entry and processing of commodity purchase and sales contracts, managing shipment execution, customer pricing, claims, and settlements in SAP GTM. It serves as a key liaison between customers, logistics, credit, and trading functions while ensuring high standards of service, performance, and compliance. Main Accountabilities Contract and Order Management Oversee accurate and timely input and amendment of purchase/sales contracts in SAP GTM Supervise creation of load orders for Truck, Rail, and Barge movements Review and approve pricing application and updates for customer contracts Monitor ticket creation and application in SAP to ensure correct documentation Shipment & Execution Coordinate with logistics for scheduling and execution of shipments Ensure timely processing of shipping documents and invoices Manage execution-related queries and disputes with internal and external customers Claims & Settlements Administer freight adjustments and quality claim settlements (e.g., NOPA claims) Collaborate with commercial and credit teams to resolve financial discrepancies Review and validate payment proposals and assist in reconciliations Reporting & Compliance Generate daily, weekly, and monthly reports on trades, settlements, and open items Track open Accounts Receivable balances and liaise with commercial team for resolution Ensure compliance with audit and documentation requirements in SAP and MDG systems Team Leadership & Stakeholder Coordination Lead, mentor, and manage a high-performing trade support team Monitor team KPIs: accuracy, turnaround time, customer satisfaction Plan team rosters and shift schedules to support time zone coverage, including US operations Act as escalation point for complex trade and customer issues Maintain strong relationships with internal departments and external partners Required Skills & Competencies Technical Skills Experience in trade execution, settlements, finance, or customer service in commodity or agri-business sectors Proficiency in SAP (GTM, Analyzer), SharePoint, Salesforce, MS Excel, and MDG tools Knowledge of shipment logistics, documentation, and financial claims processes Behavioral & Leadership Skills Strong leadership and team management experience (510 years) Ability to coach, mentor, and manage cross-functional teams Strong interpersonal and communication skills Attention to detail and data accuracy Strong decision-making and problem-solving ability Flexible and adaptable to dynamic business and market needs Preferred Qualifications Knowledge of foreign languages (optional, but an added advantage) Experience in continuous improvement or transformation projects Exposure to customer-facing roles in shared services or trading environments

This Trade Support position is part of a business team that serves as the liaison between the customer, logistics, credit, and the commercial trading group. Trade Settlements Expert is responsible for responding to customer inquiries in a timely, efficient, and proactive manner, using each customer contact as an opportunity to display Bunge s commitment to provide excellent customer service. Main Accountabilities: Receive and process customer requests to schedule shipments and process them by entering them into SAP GTM, communicating the load order to Rail team and crush plant, and communicating load order numbers back to the customer base as necessary Work with the appropriate commercial team when customer contract pricing is needed for a shipment and match those pricings to the load orders for application Apply shipment tickets to contracts in SAP GTM Ensure all charges and expenses have been correctly added to the tickets and create invoices in SAP GTM on a daily basis Process and verify that all shipments have been invoiced each day. Handle dispute cases, including corrections of shipment and invoices as necessary Reporting of open Accounts Receivable balances and distribute to the commercial team for action. Education & Experience: bachelors degree in Business or associated field, such as Finance and Accounting or Marketing Experience in agribusiness or related industry a plus Strong attention to detail, problem solving, prioritization and organizational skills Excellent interpersonal and communication skills; verbal, written phone/email etiquette skills

This Trade Support position is part of a business team that serves as the liaison between the customer, logistics, credit, and the commercial trading group. Trade Settlements Expert is responsible for responding to customer inquiries in a timely, efficient, and proactive manner, using each customer contact as an opportunity to display Bunge s commitment to provide excellent customer service. Main Accountabilities: Receive and process customer requests to schedule shipments and process them by entering them into SAP GTM, communicating the load order to Rail team and crush plant, and communicating load order numbers back to the customer base as necessary Work with the appropriate commercial team when customer contract pricing is needed for a shipment and match those pricings to the load orders for application Apply shipment tickets to contracts in SAP GTM Ensure all charges and expenses have been correctly added to the tickets and create invoices in SAP GTM on a daily basis Process and verify that all shipments have been invoiced each day. Handle dispute cases, including corrections of shipment and invoices as necessary Reporting of open Accounts Receivable balances and distribute to the commercial team for action. Education & Experience: bachelors degree in Business or associated field, such as Finance and Accounting or Marketing Experience in agribusiness or related industry a plus Strong attention to detail, problem solving, prioritization and organizational skills Excellent interpersonal and communication skills; verbal, written phone/email etiquette skills

Description We are seeking a Chargeback/Dispute Management Executive to join our dynamic team in India. The ideal candidate will be responsible for managing chargeback and dispute cases, ensuring timely resolution, and analyzing data to prevent future occurrences. This role requires a detail-oriented individual with strong analytical and communication skills. Responsibilities Managing and resolving complex customer complaints and disputes Investigating customer complaints and disputes thoroughly to understand the root cause Collaborating with relevant internal departments or staff to gather information and clarify details related to disputes Facilitating negotiation and resolution discussions between conflicting parties Developing and implementing solutions to resolve complaints and disputes Documenting all actions taken during dispute resolution processes Ensuring compliance with laws, regulations, and company policies during dispute resolution processes Providing feedback and recommendations to management to help prevent future disputes Training and guiding staff on dispute resolution techniques and procedures Creating reports summarizing dispute resolution outcomes and trends

We are a Mumbai based dispute resolution law firm. We are hiring for the position of a junior associate. The role is for a mix of litigation and non litigation. The exposure is in various courts and tribunals. The candidate will be required to conduct legal research, legal drafting of court / arbitartion pleadings, appear alone or with counsel. Draft legal opinions. The candidate should have a long term approach and be goal oriented with a good command over english and a good academic background. Qualified advocate with upto 2 years experience Education- Law Graduate (III Year Course / V Year Course / Post Graduates)

Skill required: Order to Cash - Collections Processing Designation: Service Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The Global Training Lead role is expected to lead the global training team for the process across multiple locations. Coordinate and oversee internal and external Training operations. In addition, this position establishes and manages relationships between the CD team, Key internal Customer, Clients and other stakeholders. This position also promotes a team-oriented environment through people development, strong leadership, continuous improvement, and cross-functional support.Primary responsibility is to ensure a training and development strategy for the company to support the companys business plan and to ensure that the employees have the necessary skills Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Ability to handle disputesCollaboration and interpersonal skillsCommitment to qualityCorporate planning & strategic planningProblem-solving skillsTo provide, manage and lead a comprehensive training and development services team to the process and client to ensure that all staff achieve high professional standards and that they have the necessary skills to help the company attain its strategic objectives and service deliverables8 to 10+ years of experience in a learning organization within an operations setting8+ years of people management experience in leading teams5+ years of instructional design, performance support, and learning effectiveness measurementExperience communicating results of technical analyses with non-technical partners and leadership teams to influence the strategy of those teamsExperience identifying and implementing learning modalities at scale including blended, digital self-paced/eLearning, coaching models, video-based learningExperience working with Operations and/or Customer Support teams and knowledge of the learning challenges faced in these environmentsExperience managing and growing global teams, while keeping pace with changing policies and standardsExtensive training experience Understanding of training tools, techniques, trends and theories. Instructional Design - Experience in design and development of training contentExcellent Communication Skills orally and in writingClient handling skillsCrisis handling skillsNegotiation skillsPresentation SkillsComputer/ MS Office skillsExcellent Documentation skillsTrend analysis and reportingPeople Management skillsCritical problem solving and issue resolutionTeam supervisionPeople Development Feedback & CoachingAbility to multi-taskBehaviors key to the success of this position are:Continuous improvement focus result orientedMotivationAbility to Plan and PrioritizeConfidence Analytical thinkingPositive outlookCreative and innovative approachAdaptabilityAbility to exercise sound judgment within established guidelinesRelationship PartneringComposureAn eye for quality and speed of execution Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsManage the end-to-end Global Learning and Development strategy and executionOversee performance of the Training Manager, Trainers KMs, all training related performance metrics as well as the Training metrics across multiple regions within their specific Service ProviderImprove, align, and maintain on-boarding and training programs across multiple regions within their specific Service ProviderCommunicate critical feedback and best practices from all regions to their Global Training Team POCsPerform global, regional, and site audits as required across multiple regions within their specific Service ProviderDefine and execute the learning strategy across multiple regions within their specific Service ProviderDevelop and implement Training Team staffing plans in liaison with Training Managers, and lead the OS Training team performance across multiple regions within their specific Service ProviderReport on qualitative and quantitative metrics regarding training, Training DMR metrics, and training sites performance across multiple regions within their specific Service ProviderFollow change management processes for routine changes across multiple regions within their specific Service ProviderSeek feedback from Service Provider QTP Leads and Senior Agents, OS Trainers and OS Trainees to ensure continuous improvement of the Facebook Global Training programEnsure adherence of Training Team Key Performance Indicators across multiple regions within their specific Service ProviderAttend all Train the Trainers and training related meetings with Facebook training team Attend and participate on Global Quality Calibration Session within their specific Service ProviderAttend Weekly Business Reviews, and Monthly Business Reviews Qualification Any Graduation

About This Job: The Manager should understand the business of the Company and should be thorough with the business requirements vis--vis the land related agreements/ documentation, healthcare sector business and support the revenue generating initiatives proposed by the internal business teams by extending the necessary legal support. Job Responsibilities The Managers primary responsibilities shall include: In-depth working knowledge of business requirements including all the legal provisions and aspects of real estate, commercial law, healthcare sectors vis--vis its applicability. To carry out legal drafting of the legal agreements for various commercial transactions like land related (purchase and sale documentation), leases, license agreements, Shareholders Agreements, Joint Development Agreements, RFPs, MoUs etc. To carry out title due diligence for proposed land acquisitions by the Company. To coordinate with the internal teams and participate in the negotiation of contracts/agreements and provide complete legal support in drafting, vetting and finalization of Agreements. To provide necessary legal support to all the business segments of the Companies including Real Estate, Infra, Healthcare Sector and Pharma. To respond to the queries from internal and external parties vis--vis the agreements/draft agreements. Responsible to ensure that the Company and its Subsidiaries, Joint Ventures are in compliance with all the Applicable Laws i.e., statutory, regulatory and contractual. Will be involved in Litigation Support Job Requirement: Should be proficient in MS Word, MS Excel and MS Power point. In-depth working knowledge of all the laws/acts and their applicability to the business. In-depth knowledge of different methods of dispute Resolution and alternative dispute resolution mechanism. The ability to set work priorities; The ability to systematically think through a problem and its component parts, garner relevant information and not taking things at face value. Ability to move from linear to lateral thinking. The ability to identify solutions Exploring different options in gathered information.

Job Responsibilities: Monitor and manage accounts receivable to ensure timely payments. Contact clients with overdue accounts through phone, email, or letters. Negotiate payment terms and arrangements with customers as required. Maintain accurate and up-to-date customer account details in the system. Ensure customers adhere to agreed-upon credit terms and conditions. Prepare and deliver weekly/monthly reports on aging accounts and overdue invoices. Report on bad debt levels and take necessary actions to mitigate risks. Investigate and resolve customer disputes related to payments. Collaborate with sales and customer service teams to improve collections. Identify and escalate high-risk accounts for legal action or third-party involvement when necessary. Maintain comprehensive records of all communications and actions for each account. Skills & Knowledge: Proficiency in Tally and MS Office (Excel, PowerPoint). Strong understanding of credit control procedures and best practices. Ability to manage multiple accounts and work effectively under pressure. Excellent communication and negotiation skills. Proficiency in English (Good verbal and written skills).

Campaign Planning and Validation: Review and validate plans from stakeholders and coordinate as needed. Prepare a Material Requisition (MR) based on detailed plans for various channels and publications. Liaise with relevant teams to resolve any discrepancies in Purchase Order (PO) details. Campaign Creation and Execution: Cross-check vendors for each channel or publication before updating the system. Generate Media Plans with schedules, estimates, and Release Orders (RO). Process RO generation after securing client approval. Ensure accurate and mandatory updates of GST and POS numbers for all monthly ROs, and share the ROs with vendors. In-flight Management: Track the login status of activities from all channels and publications. Maintain meticulous records to support revenue validation and audit readiness. Prepare a liability sheet for all plan revenue/POs and maintain trackers for all media activities for financial tracking and reporting. Billing: Follow up on logs fortnightly to keep the system updated for timely billing. Monitor each spot with relevant TAM IDs . Follow up with TAM/channels for missing data. Raise disputes with channels if spots are not aired as per the RO/deal, or if there are discrepancies in time bands or duration. Coordinate with the Billing team to resolve issues based on exception reports, and follow up on revised vendor invoices, credit notes, or channel recordings. Share all supporting documents like client approval, estimate copies, and POs with the Finance/Commercial Team to support billing. Remove confirmed junk/unwanted spots after confirmation from Finance Plus. Monitor digital activities daily after receiving billing instructions (BI) and reports from the Business/Activation team. Resolve vendor queries regarding billing and disputes on a day-to-day basis. Follow up regularly to ensure billing is closed on time.

What does a successful Business Sales Manager do at Fiserv Experience in sourcing new Enterprise clients for Fiserv. Proactively identifying opportunities within the enterprise segment, targeting large-scale merchants and strategic accounts. Nurturing relationships with key decision-makers, understanding their business objectives, and pain points. Collaborating with internal teams, develop comprehensive solutions that deliver measurable value to clients. Customize solutions to meet unique client needs and ensure favourable contract negotiations. Focus on pipeline management by providing accurate forecasts to senior management while staying informed about market trends and competitor activities to inform strategic decisions. What will you do: Source new Enterprise merchants for Fiserv. Grow the wallet share for the existing portfolio assigned to you. Ensure commercial & contractual closure with merchant partners. Sell VAS services to existing & new clients. To liaise with channel partners to generate leads for merchant sourcing. Handling Portfolios and serving queries of customers.

What will you do Perform chargebacks efficiently to meet SLAs. Handling advance dispute stages like Arbitrations/Compliance filing. Preparing and sending chargeback reports as per client requirement. Checking and reconciling chargeback financials within area of responsibility. Identify discrepancies in processing & implement fixes. Collecting and analyzing data files to identify trends, patterns, anomalies, and other helpful information. Daily check lists, whilst meeting our contractual SLAs. Carrying out any other activities allocated to the role. What will you need to know Minimum 3-4 years of working experience in Finance / Banking industry or others that relate to Acquiring Chargebacks processing, Banking & Payment and settlement operation functions. Proven understanding of Chargeback related knowledge such as Scheme incoming/outgoing files, skillset to read and understand the chargebacks, using merchant evidence to prepare rebuttal and case defence. Card operations debit card / credit card/ prepaid card, POS, transaction flow etc. Good interpersonal skills and the ability to multitask in a demanding and fast paced environment. What will be great to have Demonstrable analytical and problem-solving skills. Proven ability to handle time critical and deadline orientated workload. IT Skills - Excel, Word, Outlook, familiarity with process improvements and AI options Query Management.

Roles and Responsibilities: Location : Hyderabad Department : Legal & Compliance Experience : 2- 8 years Industry : Infrastructure / Real Estate / Construction We are looking for a dynamic and experienced Legal professional to manage and lead all arbitration matters related to infrastructure projects, including handling claims, preparing legal documentation, coordinating with external counsels, and ensuring compliance with contractual and legal frameworks. Key Responsibilities: Manage end-to-end arbitration proceedings including drafting of pleadings, statements of claim/defence, witness statements, and other submissions. Provide legal advice on contract interpretation and enforceability of claims. Assist project and commercial teams in developing and defending claims related to delay, cost escalation, and scope changes. Review and draft settlement agreements and dispute resolution clauses. Analyse legal risks in ongoing and potential disputes. Proactively identify and mitigate legal risks in project execution. Maintain a repository of past arbitration cases and legal precedents. Work closely with internal departments (Project Management, Contracts, Commercial, Finance) to gather inputs and documentation. Key Requirements: LL.B. (mandatory), LL.M. (preferred) from a recognized university. Specialization in Arbitration or Construction Law is a plus. 2- 8 years of legal experience with a minimum of 5 years in arbitration/dispute resolution, preferably in infrastructure, construction, or EPC sectors. Strong knowledge of arbitration laws (e.g., Indian Arbitration Act, UNCITRAL rules). Excellent drafting and negotiation skills. Ability to interpret complex commercial contracts. Strong communication and stakeholder management skills.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

India Operations team works on Debt Management / Collections, Account Receivables, Governance & IS Enablement, Warehouse & Logistics and Revenue Assurance. Debt Management / Collections Responsible for collection plan vs achievement, reducing balance sheet exposure, reducing gross debts & reducing DSO Claims Submissions Customer follow ups Dispute resolutions Reconciliations EFT allocations Updating RMS LD declarations Raising CNR Governance & IS Enablement Tools - RMS, LD, SOX Audits MIS, EFTs, DN, Prelegal Not Committed Debts Support HC Validation and Control Seat Optimization and Control Vendor Payment DLP incident closures Demand Notices Payment reminder requests Account Receivables LD PDD FTDS WCT C-Form GST Legal Revenue Assurance Timely invoicing/Billing to avoid the revenue leakage, on time billing which will enablerevenue recognition in same Quarter To Estimate quarterly revenue WBS wise with carry forward, Renewals, New Book and Bill To prepare Revenue dependency list related to pending Renewal PO, Project signoff, Resources deployment and Pending Billing and follow-up with Sales and PM's for its closure during the quarter. Ensure all the orders are uploaded in RR Portal & ensure all efforts are updated during month and quarter closure. Tracking >90 days reversals for T&M and AMC cases To track Project based billing and milestone Flash weekly report on Revenue, Billing and Unbilled Warehouse & Logistics Responsible for products operations to fulfil customer orders pan India Responsible for end user spares & enterprises spares support for annuity biz CIS Mandatory Skills: IT Operations Management. Experience3-5 Years.