Dispatch Executive

Job Summary:The Dispatch Executive is responsible for coordinating and overseeing the timely dispatch and delivery of goods or services. This role involves scheduling, route planning, liaising with drivers and delivery personnel, maintaining documentation, and ensuring compliance with operational procedures. The Dispatch Executive plays a crucial role in maintaining high levels of customer satisfaction through efficient delivery operations. Key Responsibilities:Plan, organize, and manage the daily dispatch operations. Schedule drivers and vehicles based on delivery requirements. Monitor the movement of goods and ensure timely dispatch and delivery. Communicate with drivers, vendors, and clients to resolve delivery issues. Maintain accurate records of dispatch logs, delivery schedules, and inventory. Ensure compliance with transportation regulations and company policies. Coordinate with the warehouse and sales team to confirm order readiness. Track shipments and update relevant stakeholders. Handle emergency dispatches and last-minute delivery changes. Generate and submit regular reports on dispatch performance. Requirements:Education & Experience: Bachelor’s degree in logistics, supply chain, or a related field (preferred). 1–3 years of experience in dispatch, logistics, or transportation (preferred). Skills: Strong communication and interpersonal skills. Proficiency in MS Office and logistics/dispatch software (e.g., TMS, ERP,BUSY). Excellent time-management and organizational skills. Ability to multitask and work under pressure. Knowledge of routes, transportation laws, and fleet management is a plus. Working Conditions:May require extended hours during peak periods. Office-based with occasional visits to warehouse or dispatch centers.