Posted:9 hours ago|
Platform:
On-site
Full Time
Hello, As discussed below is the JD please go through it: Key Responsibilities Provide first-level technical support for hardware, software, and network-related issues. Respond to IT support requests via phone, email, or ticketing system. Troubleshoot and resolve computer system, application, and network issues. Install, configure, and update operating systems, software, and applications. Assist in setting up and maintaining IT infrastructure, including servers, workstations, and network devices. Support end-users with IT-related queries and provide training on basic IT functions. Maintain IT asset inventory and ensure proper documentation of support tickets and solutions. Work closely with senior IT team members to escalate complex issues. Ensure compliance with IT security policies and best practices. Learn and adapt to new technologies to improve IT support efficiency. Required Skills & Qualifications Jd - trainee / fresher IT Support Engineer Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Technical Skills: Basic knowledge of Windows/Linux OS, networking fundamentals, and troubleshooting hardware/software issues. Soft Skills: Good communication, problem-solving ability, and teamwork skills. Certifications (Preferred but not mandatory): CompTIA A+, ITIL Foundation, Microsoft Certified Fundamentals, or equivalent. Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹300,000.00 per year Shift: Day shift Work Location: In person
IBN Technologies Limited
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