The IT Desktop Engineer is responsible for delivering high-quality technical support and maintenance for desktop infrastructure within the organization. This includes installation, configuration, troubleshooting, and administration of end-user devices, software, and systems. The ideal candidate will ensure end-users have reliable access to the tools and technology they need to work efficiently.

Key Responsibilities:

Provide hands-on, first and second-line technical support for desktops, laptops, mobile devices, and peripherals.
Install, configure, and maintain Windows and macOS systems, business applications, and updates.
Manage and troubleshoot Microsoft 365 applications and services (Outlook, Teams, SharePoint, OneDrive).
Set up new user workstations and manage user profiles through Active Directory and Azure AD.
Monitor, log, and resolve IT service requests via a ticketing system (e.g., ServiceNow, Jira).
Maintain endpoint security tools, antivirus software, and device encryption policies.
Support hardware repairs, upgrades, imaging, and deployments using tools like SCCM or Intune.
Collaborate with network, server, and security teams to resolve broader infrastructure issues.
Maintain inventory records for IT assets and manage device lifecycle.
Assist with onboarding/offboarding processes including IT orientation for new staff.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,951.17 - ₹24,049.68 per month

Benefits:

Commuter assistance
Health insurance
Leave encashment
Paid time off

Work Days:

Weekend only

Work Location: In person

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Desktop Engineer