Customer Support Intern

Company Description

FilterPixel transforms event photography with FilterPixel Live—a camera-to-cloud solution delivering instant, real-time photos at events to boost brand engagement and streamline editing. Supported by Google for Startups, FilterPixel is redefining live event storytelling for greater impact and efficiency.

Role Description

This is an internship role for a Customer Support Engineer. The Customer Support Engineer will be responsible for providing technical support, troubleshooting issues, and assisting customers with their inquiries. Day-to-day tasks include responding to customer queries, resolving technical problems, and ensuring customer satisfaction. This is an on-site role located in Noida.

Qualifications

• Customer Support and Communication skills
• Technical Support and Troubleshooting skills
• Software Service experience
• Strong problem-solving abilities and attention to detail
• Ability to work well under pressure and in a fast-paced environment
• Basic understanding of photography and photo editing tools is a plus
• Ongoing education in a relevant field, such as Computer Science or Information Technology, is preferred