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Jobs in Sector 63, Noida
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Learning Saint Private Limited
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Customer Support Executive

Customer Support Executive

Learning Saint Private Limited

2 - 31 years

2 - 3 Lacs

Sector 63, Noida

Posted:2 weeks ago| Platform: Apna logo

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Skills Required

support scheduling data excel communication service chat schedule resolve coordination zoom

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive – International Process Location: Noida, Sector 63 Salary: ₹20,000 – ₹30,000 per month Working Days: 6 Days a Week (Rotational/Fixed Sunday Off) Shift: International Shift About the Role: We are looking for a dynamic and detail-oriented Customer Support Executive to join our growing team. The ideal candidate will be responsible for handling international student and faculty queries, scheduling meetings, and maintaining data in Excel. Strong communication skills and a service-oriented mindset are key for this role. Key Responsibilities: Interact with students and faculty from international regions via email, chat, or calls. Schedule and coordinate online meetings, classes, and sessions. Maintain accurate records and schedules using Excel and other tools. Resolve queries and provide support in a timely and professional manner. Collaborate with academic and tech teams to ensure smooth communication. Ensure high levels of customer satisfaction through excellent service. Requirements: Excellent verbal and written communication skills in English. 1–2 years of experience in customer support (international process preferred). Proficient in Microsoft Excel (data entry, basic formulas, scheduling). Strong organizational and coordination skills. Ability to work in a fast-paced, deadline-driven environment. Preferred Qualifications: Experience in EdTech or academic support roles is a plus. Knowledge of scheduling tools like Google Calendar, Zoom, or MS Teams.

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Customer Support Executive