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Jobs in Mumbai Metropolitan Region
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Trigent Software Inc
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Customer Service Associate in Pune, Mumbai, Bangalore

Customer Service Associate in Pune, Mumbai, Bangalore

Trigent Software Inc

0 years

0 Lacs

Mumbai Metropolitan Region

Posted:2 weeks ago| Platform:

Apply

Skills Required

service chat support software technology consulting development maintenance integration migration testing sharepoint deployment planning research

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Handle international inbound calls, emails, and chat support in a professional and timely manner.
Accurately log all customer interactions and cases into the designated system/tool.
Assist and support candidates by resolving their queries and providing relevant information or guidance.

About Company: Trigent Software is an SEI CMM Level 4 certified information technology services consulting company with offices in Southborough, Massachusetts, the US, and India. The company provides offshore software development, outsourced product development, web application development, software maintenance, business intelligence, system integration, legacy system migration, software quality assurance, software testing, and technical support services from its offshore development center in Bangalore. The company is a Microsoft Certified Partner for SharePoint Deployment Planning Services (SDPS).
Trigent Software is a member of NASSCOM and is ranked in Software Magazine, The Software 500 survey for 2008-10. The company was ranked among the top three SharePoint consulting companies in the US by bestwebdesignagencies.com, an independent authority on the best web designing companies, in its latest research, Best SharePoint Consulting Companies - January 2011.

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Trigent Software Inc

IT Services and IT Consulting

Southborough MA

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Customer Service Associate in Pune, Mumbai, Bangalore